Cadillac Escalade Complaints (2003)

97 consumer complaints on file.

#10057447March 11, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE VEHICLE WAS PARKED A SEVEN YEARS OLD CHILD WAS LEANING ON THE LEFT PASSENGER WINDOW, WITH HALF OF THE CHILD'S HEAD INSIDE AND THE OTHER HALF OUTSIDE, WHEN SUDDENLY THE WINDOW PULLED UP AND TRAPPED HEAD BETWEEN THE WINDOWS AND THE FRAME. THE POLICE AND PARAMEDIC APPEARED ON THE SCENE TO RELEASE THE CHILD OUT OF THE WINDOW. *AK WHEN PRESSURE WAS ON THE WINDOW THE CONTROLS NO LONGER FUNCTIONED. THE CHILD WAS LOOKING OUT OF THE WINDOW AND NOT LEANING ON THE WINDOW. *SC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10053817February 24, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CONSUMER STATED THE VEHICLE COULD BE PLACED IN GEAR WITHOUT THE BRAKE BEING APPLIED. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053521February 19, 2004
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING 20 MPH BRAKES FAILED. AS A RESULT, CONSUMER HAD TO RUN INTO A CURB TO STOP THE VEHICLE. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059144February 17, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING TRANSMISSION BOOSTER FAILED, CAUSING VEHICLE TO STALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070986January 15, 2004
SUSPENSION
GOING UP A 20% GRADE ON A 90 DEGREE TURN AT LESS THAN 15 MILES AN HOUR, VEHICLE LOOSES ALL CONTROL. IT TAKES 5-10 SECONDS TO RECOVER AND SOMETIMES SLIDES BACK DOWN THE HILL. DEALER HAS ATTEMPTED FOUR REPAIRS WITH TEST DRIVES AFTER EACH REPAIR. DEALER HAS NOTIFIED GM OF SAFETY HAZARD. GM REP. IS AWARE OF OTHER ESCALADES WITH SAME PROBLEM AND REFUSES TO ADMIT IT AS A SAFETY ISSUE. SAYS ENGINEERS ARE WORKING TO RELEASE A NEW SOFTWARE PROGRAM SOON AND NOT TO DRIVE VEHICLE UNLESS DISENGAGING STABILIZATION SYSTEM EVERY TIME VEHICLE IS DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055334January 15, 2004
UNKNOWN OR OTHER
2003 CADILLAC ESCALADE EXT-SAFETY DEFECT. *MR THE TIRES RUBBED AGAINST THE UNDERCARRIAGE ANY TIME THE WHEELS WERE TURN HARD LEFT OR RIGHT. A REPRESENTATIVE AT THE SALES DEALER SUGGESTED THAT THE PANELS IN THE WHEEL WELL SHOULD HAVE BEEN GRINDED DOWN PRIOR TO DELIVERY. IN REVIEWING THE OWNER MANUAL, THE VEHICLE WAS ONLY DESIGNED FOR 17" WHEELS. 20" WHEELS COULD CAUSE DANGER IN THE INNER WALLS OF THE TIRES AND COULD CAUSE A BLOW OUT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053832January 12, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
UPON PULLING OUT OF A CAR WASH THE BRAKE PEDAL WENT TO THE FLOOR WHEN IT WAS DEPRESSED. UPON INSPECTION OF THE VEHICLE BY THE DEALERSHIP, IT WAS DISCOVERED THAT MASTER CYLINDER BROKE IN HALF WHICH WAS CAUSED BY A FAILURE IN MOLDING OF THE METAL, PER THE DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041501October 9, 2003
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
STABILIZATION EQUIPMENT MAKES VEHICLE LOOSE ALL POWER FOR 5-10 SECONDS, MAKES A HORRIBLE NOISE AND SLIDES DOWN THE HILL WITHOUT ANY WAY TO CONTROL VEHICLE. I HAVE TEST DRIVEN WITH DEALER ON FOUR SEPARATE OCCASIONS AFTER REPAIRS. DEALER ADVISES A SERIOUS SAFETY HAZARD. GM SAYS THERE IS NO PROBLEM JUST WAIT FOR NEW COMPUTER SOFTWARE PROGRAM TO BE RELEASED. I HAVE ALMOST BEEN IN A COLLISION EACH TIME DRIVING THE VEHICLE GOING HOME DAILY. THE DEALER IS STANDING BY ME BUT IS HAVING PROBLEMS; THE AREA REPRESENTATIVE LARRY MARVIN. THE CAR WAS PURCHASED ON 09/21/03 AND HAS LESS THAN 500 MILES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039426September 24, 2003
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THERE EXISTS A DESIGN DEFECT IN THE 2003 CADILLAC ESCALADE THAT RESULTS IN REPEATED ACCIDENTAL ACTIVATION OF THE DRIVER'S SEAT HEATING SYSTEM, MOST CRITICALLY IN THE SUMMER, CREATING A CONSTANT BURN HAZARD. THE DRIVER'S WINDOW CONTROL BUTTON CANNOT BE ACTIVATED WITHOUT FREQUENT AND REPEATED ACCIDENTAL ACTIVATION OF THE SEAT HEATING SYSTEM BECAUSE THE HEATING BUTTONS PHYSICALLY BLOCK ACCESS TO THE WINDOW CONTROLS. TO LOWER THE WINDOW, ONE'S HAND MUST MAKE PHYSICAL CONTACT WITH THE SEAT HEATER ACTIVATION BUTTONS. FOR INSULIN DEPENDENT DIABETICS (SUCH AS MYSELF) AS WELL AS OTHERS WHO MAY HAVE A DEMINISHED ABILITY TO SENSE ABNORMAL HEATING, THIS PRESENTS AN EXTREMELY SERIOUS BURN HARZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040262September 22, 2003
EQUIPMENT
THE STATE OF CALIFORNIA ORDERED INSTALLATION OF THE INTERLOCK IGNITION DEVICE (IID) TO PREVENT THE VEHICLE FROM BEING OPERATED BY INTOXICATED DRIVERS. THE DEVICE MALFUNCTIONED, CAUSING THE VEHICLE NOT TO START OR STALL WHILE DRIVING. MANUFACTURED BY GUARDIAN INTERLOCK, MODEL 3050, SERIAL# 13429 & 18832, TRANSPONDER 4.4E. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036951August 31, 2003
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
WHILE DRIVING DOWN THE ROAD SERVICE STABILITY TRACK MESSAGE WOULD APPEAR ON THE DASHBOARD MESSAGE CENTER. THAT WOULD THEN DISABLE THE TRACTION CONTROL SYSTEM. AN AUDIBLE DING-DING WOULD SOUND ABOUT EVERY THIRTY-SECONDS AS YOU WERE DRIVING DOWN THE ROAD. THE BUTTON ON THE DASH WAS INOPERABLE AND WOULD NOT SHUT OFF THE SYSTEM. CADILLAC ADVISED MY DEALER THAT I WOULD HAVE TO WAIT FOR THE 2004 MODELS TO BE RELEASED TO GET THE PROBLEM FIXED. WHEN VEHICLE WAS IN THE SHOP TO BE FIXED IT WAS ALSO FOUND THAT THE ABS MODULE NEEDED TO BE REPLACED BECAUSE THAT WAS NOT FUNCTIONAL. I HAD 50 MILES ON THE VEHICLE WHEN THE PROBLEM WAS FIRST NOTICED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034302August 22, 2003
STRUCTURE:FRAME AND MEMBERS
WHEN EXPOSED TO WATER, WATER ENTERED REAR CARGO AREA OF THE VEHICLE. VEHICLE WAS INSPECTED BY THE DEALER, WHO FOUND THAT THERE WERE PANELS ON THE EXTERIOR THAT SHOULD HAVE PREVENTED WATER FROM ENTERING. BUT THIS WAS A NORMAL PROBLEM FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030134July 24, 2003
TIRES:TREAD/BELT
CONSUMER STATES THAT IT IS HARD TO TELL WHEN TIRE PRESSURE IS LOW DUE TO HEAT THAT HAS FIELDED UP INSIDE THE TIRE, CAUSING THE TIRE WALL TO COLLAPSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020802May 31, 2003
ELECTRICAL SYSTEM:WIRING
SUSPENSION SERVICE STABILITY DISABLED DIGITAL WARNING 5 TIMES. ON THE FIRST OCCASION IT ALSO READ REDUCED POWER AND POWERED DOWN FROM 70 TO 35 MPH WITHIN SECONDS WHEN DRIVEN IN FREEWAY TRAFFIC. REMOTE ANALYSIS BY ONSTAR INDICATED MOST RECENTLY AN ABS PROBLEM REQUIRED SERVICE. OTHER FUSE AND WIRE/SHORT PROBLEMS HAVE OCCURRED WITHIN THE DASH. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013871April 2, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TURNING SLOWLY TO THE RIGHT AND OVER BUMPY ROAD SURFACES, VEHICLE APPLIES BRAKES ON ITS OWN. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001689December 30, 2002
STEERING
CONSUMER CALLED COMPLAINING WHILE DRIVING THE VEHICLE AT 10MPH ON FREEZING WEATHER (MOUNTAIN) HAS A SEVERE VIBRATION FROM THE STEERING WHEEL. DEALER HAS NOT BEEN NOTIFIED YET. PLEASE PROVIDED FURTHER INFORMATION. TS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020974October 16, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATED VEHICLE STALLS WHILE DRIVING AT 45 MPH ON THE HWY, POWER STEERING AND POWER BRAKE LOCK UP. DEALER AND MANUFACTURERS HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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