Cadillac Escalade Complaints (2010)

39 consumer complaints on file.

#11044988November 9, 2017
AIR BAGS
TAKATA RECALL. I HAVE TWO KIDS AND AM SCARED TO DRIVE MY CAR WITH THIS RECALL. ITS BEEN OVER 2 YEARS SINCE THE FIRST CONTACT WITH GM. AT THAT TIME THEY SAID THEY WOULD FOLLOW UP WITH ME AND STILL NEVER HAVE. I CHECKED THE STATUS ON THEIR WEBSITE AND IT SAYS: RECALL STATUS: INCOMPLETE. REMEDY NOT YET AVAILABLE NOT SURE WHAT TO DO. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041831October 31, 2017
AIR BAGS, UNKNOWN OR OTHER
I CALLED ALL THE DEALERS LISTED ON YOUR WEB SITE TO HAVE THE AIR BAGS REPLACED BUT THEY SAID THEY DONT HAVE THE PART AND CANT GET IT RK CHEV TOLD ME TO GO TO A CADILLAC DEALER AND THEY DONT HAVE IT SO WHAT DO I DO, ALSO THE ENGINE HAS ATICKING NOISE SINCES THE TIME I GOT THE CAR AND THEY SAY ITS NOTHING BUT IT STILL DOING IT TICKING AND THERE ARE A LOT OF PEOPLE WITH THE SAME COMPLAINT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034506October 19, 2017
AIR BAGS
"TAKATA RECALL" NOTICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985848May 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/11/17*LJ UPDATED 07/14/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969050March 28, 2017
AIR BAGS
TAKATA RECALL. CONTACTED BY CRESTVIEW CADILLAC - SAID NO REPLACEMENT AND THE RECALL MAY GO AWAY. MK SMITH CHEVROLET - SAID THEY COULDN'T OBTAIN REPLACEMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954997February 16, 2017
UNKNOWN OR OTHER
WE PURCHASED THE VEHICLE IN MAY AND NOTICED THE FIRST CRACK A FEW MONTHS LATER AND THIS MORNING FEB 16 2017 I SEE THE 2ND CRACK. I AM AFRAID IF I HAVE A WRECK, THE PIECE IS GOING TO FLY OFF AND DAMAGE AIRBAG OR SLICE THE FACE OF THE DRIVER. PLEASE FIX THIS ISSUE!!!! THE VEHICLE WAS STATIONARY WHEN CRACKS FORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953825February 10, 2017
WHEELS
TIRES LOSING AIR DUE TO POOR CHROMING PROCESS, AKA PAINT ON RIMS, FAKE CHROME PAINT IS PEELING OFF ON INSIDE OF RIMS, (SINCE GM DOESN'T LIKE TO RUSTCOAT ANY OF THEIR PARTS TO SAVE A COUPLE $) CAUSING TIRES NOT TO SEAL TO RIM, AS WELL VALVE STEM HOLE IS NO LONGER ROUND DUE TO FLAKING PAINT AND AIR IS ESCAPING HERE AS WELL. THIS COULD LEAD TO TIRE BLOWOUTS AND PROBABLY HAS, AND WAS PROBABLY BLAMED ON THE TIRE OR ROAD HAZARDS THAT WEREN'T THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926170November 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907152September 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894058August 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893074August 4, 2016
SEATS
TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER SEAT DROPPED BACK WITHOUT WARNING. THE CONTACT MENTIONED THAT THE SEAT FAILED TO RETURN TO NORMAL POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT RECLINER MECHANISM FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 63,000. UPDATED 09/21/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730361June 25, 2015
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 45 MPH, ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED AT ONCE AND THE DOORS BEGAN LOCKING AND UNLOCKING. THE DEALER STATED THAT THE BATTERY CABLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724842June 11, 2015
ENGINE
TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. WHEN DRIVING AT ANY SPEED, THE VEHICLE WOULD EXHIBIT AN ABNORMAL TAPPING SOUND WHICH WOULD BECOME LOUDER AS THE SPEED WAS INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PISTON WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724475June 10, 2015
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING, ELECTRICAL SYSTEM BEGINS TO SHUT OFF AND ON, CAUSING TRANSMISSION TO FAIL, DASH BOARD FLUCTUATION, RADIO AND GPS RESET, POWER LOCKS TO OPEN AND CLOSE, ECT. WHILE OCCURRING, VEHICLE IS UNABLE TO ACCELERATE AND JERKS BASED ON TRANSMISSION ENGAGING AND DISENGAGING CONTINUOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678167January 21, 2015
TIRES, WHEELS
TIRES LOSING AIR DUE TO POOR CHROMING PROCESS, AKA PAINT ON RIMS, FAKE CHROME PAINT IS PEELING OFF ON INSIDE OF RIMS, (SINCE GM DOESN'T LIKE TO RUSTCOAT ANY OF THEIR PARTS TO SAVE A COUPLE $) CAUSING TIRES NOT TO SEAL TO RIM, AS WELL VALVE STEM HOLE IS NO LONGER ROUND DUE TO FLAKING PAINT AND AIR IS ESCAPING HERE AS WELL. THIS COULD LEAD TO TIRE BLOWOUTS AND PROBABLY HAS, AND WAS PROBABLY BLAMED ON THE TIRE OR ROAD HAZARDS THAT WEREN'T THERE. I HAVE CONTACTED GM AND CADILLAC AND THEY ONLY THINK THEIR PARTS SHOULD LAST AS LONG AS EXTRA WARRANTY YOU PAY FOR. SO 3 YEARS. AFTER THAT, ALL PARTS ARE OK TO FAIL IN THEIR EYES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578231April 8, 2014
ELECTRICAL SYSTEM
VEHICLE STOPS AND SHUTS OFF WHEN TRAVELING I TOOK EVERY THING OFF THE KEYCHAIN AND EVERY THING GOT BETTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471789August 21, 2012
STRUCTURE, LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
SECOND LEMON FROM THE TEXAS PLANT. FIRST WAS 07 GMC YUKON WITH MASSIVE ELECTRICAL PROBLEMS. THIS NEW CADILLAC, ALSO MADE IN ARLINGTON, HAS HAD SEVERAL ISSUES WITH THE SAME REAR PASS DOOR, DOOR LATCH, WINDOW SEALS AND WARPED DOOR FRAME. AFTER MULTIPLE TRIPS TO DEALER THE PROBLEM STILL EXISTS. BOTH AUTO RUNNING BOARD MOTORS HAVE NEEDED REPLACING AND PARTS HAVE BEEN CHANGED OUT SEVERAL TIMES. AFTER A FEW THOUSAND MILES ALL 8 LIFTERS IN THE ENGINE NEEDED REPLACING AND NOW THE TRUCK IS SLUGGISH AND "OUT OF SYNC". THE AIR CONDITIONER WENT OUT AFTER A FEW HUNDRED MILES AND REQUIRED AN ENTIRE NEW HVAC SYSTEM, NEW HOSES, MOUNTS, VENTS ETC. THE FRONT PASS LEATHER SEAT NEEDED REPLACEMENT BECAUSE OF POOR QUALITY. THE PAINT IN SEVERAL AREAS HAS FLAKED AND HAS BEEN TO THE BODY SHOP THREE X'S FOR PAINT REPAIR. GM HAS BEEN FORCED TO TAKE IT BACK UNDER THE LEMON LAW IN CALIF. BACK TO BACK PROBLEMS FROM THE TEXAS PLANT ON SEPARATE GM PRODUCTS, BOTH BRAND NEW AND DRIVEN LESS THAN 10,000 MILES PER YEAR. NEVER BUY ANYTHING BUILT IN THE TEXAS PLANT, THERE SEEMS TO BE BIG ISSUES THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402542May 24, 2011
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
2010 CADILLAC ESCALADE WAS DELIVERED TO THE FIRST RETAIL CUSTOMER BY A FRANCHISED GENERAL MOTORS DEALER WITH OUT THE OWNER MANUAL AND OPERATING INSTRUCTIONS REGARDING SAFETY AND OTHER IMPORTANT INFORMATION ON JANUARY 21, 2011. TO DATE GM HAS FAILED TO SUPPLY THE REQUESTED OWNERS MANUAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308890February 12, 2010
EXTERIOR LIGHTING
I HAVE ENCOUNTERED THESE "BLUE" LIGHTS MANY TIMES WHILE TRAVELING. THEY ARE VERY VERY HARD TO SEE INTO FROM THE ONCOMING VEHICLE. I UNDERSTAND THAT THEY HAVE BEEN AROUND A WHILE AND AM SURPRISED THEY HAVE NOT BEEN DISCONTINUES. I KEEP THINKING TO MY SELF, "WHAT IF ALL VEHICLES HAD THESE?" WE WOULD HAVE A LOT MORE CRASHES. I THINK YOU SHOULD CONSIDER TAKING THEM OFF THE AUTO COMPANIES THAT ARE SELLING THEM. IT'S GOOD FOR THE DRIVER BUT BAD FOR THE ON COMING VEHICLES. PLEASE CONSIDER RESENDING THESE BLUE LIGHTS ON CARS AND TRUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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