Cadillac Escalade Complaints (2007)

247 consumer complaints on file.

• #10183803February 28, 2007
  STRUCTURE

  TL*- THE CONTACT STATED THAT UPON RECEIVING THEC 2007 CADILLAC ESCALADE WITH 3 FAILURE MILES THE RETRACTABLE STEPS ON BOTH SIDES OF THE VEHICLE WERE NOT WORKING. THE CONTACT HEARD A HUMMING SOUND WHILE DRIVING, AS IF THE STEPS WERE ATTEMPTING TO SLIDE OUT. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED, BUT THERE STILL HAD BEEN NO RESOLUTION TO THE PROBLEM. THERE HAVE BEEN 2 FALLS, RESULTING IN INJURIES DUE TO THE RETRACTABLE STEPS NOT WORKING. THE VEHICLE HAS NOT BEEN REPAIRED. *AK

  Crash:

  No

  Fire:

  No

  Injuries:

  2

  Deaths:

  0

• #10183211February 21, 2007
  SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

  BRAKES SQUEAK REALLY LOUD. TOOK IT TO THE DEALER, THEY SAID NOTHING COULD BE DONE. PROBLEM KEEP GETTING WORST, UNTIL THE POINT WE DON'T DRIVE IT ANYMORE. WENT BACK TO THE DEALER AND THEY SAID TO WAIT A MONTH. *NM

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10182466February 13, 2007
  AIR BAGS

  TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2007 CADILLAC ESCALADE EXT 1500 ON A CLEAR DAY WITH GOOD ROAD CONDITIONS AT 70 MPH AND HIS AIRBAGS DEPLOYED. T HE CALLED JERRY'S CADILLAC IN WEATHERFORD, TEXAS TO TOW HIS VEHICLE. THE CONTACT STATED THAT THE GM INVESTIGATOR INFORMED HIM THAT THEY WOULD COME OUT AND REMOVE A BLACK BOX FROM THE VEHICLE. THE CONTACT STATED THAT THEY DID INFORM HIM THAT THE BOX HAD BEEN REMOVED AND THEY FOUND NO INFORMATION ON THE BOX THAT INDICATED ANYTHING WAS WRONG WITH THE AIRBAGS OR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER INFORMED HIM THAT HE COULD PAY TO HAVE THE AIRBAGS REPAIRED, AND IF THEY FOUND ANY FAULT TO DUE TO THE MANUFACTURING OF THE AIRBAGS, THEN THEY WOULD REIMBURSE HIM FULLY. THE CONTACT STATED THAT THE VEHICLE HAS BEEN AT JERRY CADILLAC SINCE 12/12/06, AND HE HAS BEEN GIVEN NO ANSWERS ABOUT THE VEHICLE THAT HE ONLY DROVE FOR 1 MONTH. THE FAILURE MILEAGE WAS 1999.*AK

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10180820January 26, 2007
  EXTERIOR LIGHTING:TAIL LIGHTS

  MANY NEW VEHICLES HAVE LED TAILLIGHTS WHICH ARE STROBED. SOME OF THESE ARE STROBED AT SUCH A LOW RATE THAT THE STROBING BECOMES EVIDENT TO FOLLOWING DRIVERS. THIS IS EXTREMELY IRRITATING AND DISTRACTING TO THE POINT THAT I BELIEVE IT IS A SAFETY ISSUE. I HAVE GREAT DIFFICULTY FOLLOWING SUCH A VEHICLE. THIS IS A PROBLEM EVEN AT A SIGNIFICANT FOLLOWING DISTANCE, SAY 1/4 MILE. PLEASE DO SOMETHING ABOUT THIS. *NM

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10176679December 20, 2006
  AIR BAGS:SIDE/WINDOW

  SIDE AIR BAGS DEPLOYED IN CONTACTS CAR. ON STAR HAD NOT BEEN WORKING. CONTACT TOLD BY DEALER THAT THEY WERE NOT GOING TO REPAIR ANYTHING ON THE CAR UNTIL THE INVESTIGATION WAS COMPLETED. TOOK CAR IN AND SPOKE WITH ADVISOR AND WAS TOLD THEY WOULD WORK ON IT AND LET HIM KNOW WHEN THE CAR WOULD BE READY. LATER RECEIVED A CALL STATING THAT THEY WERE NOT GOING TO FIX THE CAR BECAUSE THE ON BOARD COMPUTER SAID THAT THERE WAS SIDE IMPACT. CONTACT TOLD THE ADVISOR THAT THE CAR HAD NO DAMAGE ON THE CAR OR UNDERNEATH THE CAR. ADVISOR SAID THAT THERE WAS A SCRATCH AND A DENT ON THE TIRE AND THE RIMS. A CONTACT SAID THAT A FRIEND HAD DROVE THROUGH A CAR WASH AND MESSED SCRATCHED AND DENTED THE 24 IN NON-ORIGINAL TIRES ON HIS CAR. THE CONTACT HAS NOT BEEN ABLE TO DRIVE THE CAR FOR OVER A MONTH NOW BECAUSE DEALER WILL NOT FIX THE CAR. INSURANCE WILL NOT PAY FOR THE REPAIR BECAUSE THERE WAS NO ACCIDENT AND THEY SAID THAT IT IS A WARRANTY ISSUE. CONTACT SAYS THAT HE WAS NOT IN AN ACCIDENT OBVIOUSLY BECAUSE THE DRIVERS AIR BAG DID NOT DEPLOY IN THE FRONT. PLEASE INVESTIGATE, THANK YOU HENRY ADAMS. *NM

  Crash:

  No

  Fire:

  No

  Injuries:

  1

  Deaths:

  0

• #10173270November 16, 2006
  STRUCTURE

  2007 ESCALADE MAKES A RATTLING NOISE AT FRONT AND REAR DOORS. *TS THE DEALERSHIP ACKNOWLEDGE THERE WAS A PROBLEM, HOWEVER THEY WERE UNABLE TO SOLVE IT. *JB *NM

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10158835June 2, 2006
  ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

  DT*: THE CONTACT STATED WHILE DEPRESSING THE ACCELERATOR PEDAL FROM A STOPPED POSITION THE VEHICLE HESITATED. THE PROBLEM OCCURRED INTERMITTENTLY. THE VEHICLE WAS DRIVEN TO THE DEALER WHO COULD NOT DUPLICATE THE PROBLEM. UPDATED 07/05/06. *JB

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0