Cadillac ATS Service Bulletins (2013)

2,402 manufacturer communications on file.

• January 2, 2014•Document ID: 10137772

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  04-00-89-015F

  Date Added:

  May 21, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.

  Associated Products (367)

  2014 Buick Enclave2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal2014 Buick Verano2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac ELR2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Camaro2014 Chevrolet Caprice2014 Chevrolet Corvette2014 Chevrolet Cruze2014 Chevrolet Equinox2014 Chevrolet Express2014 Chevrolet Impala2014 Chevrolet Malibu+ 347 more
  Associated Documents

  • DownloadMC-10137772-0001.pdf↗
• January 1, 2014•Document ID: 10191032

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; STEERING:STEERING CONTROL MODULE

  Mfr Comm. #:

  PI1163

  Date Added:

  April 29, 2021

  Manufacturer:

  CADILLAC

  Summary

  Steering Wheel Radio Controls Erratic Operation Condition/Concern Some customers may comment that when changing radio presets up on the steering wheel controls, then adjusting the volume down/up, then proceeding to change the radio presets up, the next preset actually goes down. This only occurs when making a volume change in between changing radio presets. This may be caused by a software anomaly. Recommendation/Instructions An updated software calibration has been released to address the above conditions.

  Associated Products (3)

  2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10191032-0001.pdf↗
• January 1, 2014•Document ID: 10191030

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

  Mfr Comm. #:

  PI1160

  Date Added:

  April 29, 2021

  Manufacturer:

  CADILLAC

  Summary

  Water on Front Compartment Floor and/or Musty Odor Condition/Concern Important: On vehicles built before VIN # D0142531, ensure the HVAC After-Blow function has been enabled. See the latest version of PIC5730 for instructions. Some customers may comment that, after running the air conditioner (A/C), water is noticed on the floor or in extreme cases a musty odor may be detected in the vehicle. This could be caused by a mis-positioned HVAC drain assembly in the floor. Some vehicles may also have a secondary drain tube within the drain assembly and this tube could contribute to the musty odor

  Associated Products (1)

  2013 Cadillac ATS
  Associated Documents

  • DownloadMC-10191030-0001.pdf↗
• January 1, 2014•Document ID: 10191026

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  PI1162

  Date Added:

  April 29, 2021

  Manufacturer:

  CADILLAC

  Summary

  Mobile Telephone Microphone Poor Performance Condition/Concern Some customers may comment when using the Bluetooth® phone system in their vehicle, the person on the receiving end of a mobile telephone call states the audio sounds muffled, distorted or has static. The foam patch on the back of the headliner at the microphone mounting area may have come loose. This foam is a sound barrier for the back side of the microphone. If the patch is detached, it allows unwanted noise to interfere with the microphone operation when making a phone call.

  Associated Products (3)

  2014 Cadillac ATS2014 Cadillac CTS2013 Cadillac ATS
  Associated Documents

  • DownloadMC-10191026-0001.pdf↗
• January 1, 2014•Document ID: 10191014

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  PI1155

  Date Added:

  April 28, 2021

  Manufacturer:

  CADILLAC

  Summary

  Shudder Feeling While Driving in 40-80 km/h (25-50 mph) Range Condition/Concern Some customers may comment on a shudder feeling when driving, typically in the 40-80♦km/h (25-50♦mph) range. They may state that the condition feels like an engine misfire or like the car is driving over rumble strips on the road. This condition may be caused by a torque converter clutch (TCC) apply shudder.

  Associated Products (2)

  2014 Cadillac ATS2013 Cadillac ATS
  Associated Documents

  • DownloadMC-10191014-0001.pdf↗
• January 1, 2014•Document ID: 10190987

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  PI1155

  Date Added:

  April 28, 2021

  Manufacturer:

  CADILLAC

  Summary

  Shudder Feeling While Driving in 40-80 km/h (25-50 mph) Range Condition/Concern Some customers may comment on a shudder feeling when driving, typically in the 40-80♦km/h (25-50♦mph) range. They may state that the condition feels like an engine misfire or like the car is driving over rumble strips on the road. This condition may be caused by a torque converter clutch (TCC) apply shudder.

  Associated Products (2)

  2014 Cadillac ATS2013 Cadillac ATS
  Associated Documents

  • DownloadMC-10190987-0001.pdf↗
• January 1, 2014•Document ID: 10190978

  Service Bulletin/Repair Instructions
  EQUIPMENT; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

  Mfr Comm. #:

  PI0990A

  Date Added:

  April 27, 2021

  Manufacturer:

  CADILLAC

  Summary

  Temperature Information for Driver and Passenger Heated Seat Cushion and Seat Back Some customers may comment that the passenger heated seat cushion does not get as warm as the driver heated seat cushion. They may also comment that the passenger heated seat cushion will take longer to warm up.

  Associated Products (2)

  2014 Cadillac ATS2013 Cadillac ATS
  Associated Documents

  • DownloadMC-10190978-0001.pdf↗
• January 1, 2014•Document ID: 10190965

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PI0768E

  Date Added:

  April 26, 2021

  Manufacturer:

  CHEVROLET

  Summary

  2.0L/2.5L Engine 2013 Exchange Program and 2014 PQC Restriction (GMNA Only) The 2013-2014 2.0L and 2.5L (RPOs LTG and LCV) Engines Exchange Program for the above listed vehicles has ended. However, 2013-2014 2.0L (RPO LTG) Engines P/N 12652707 and 2.5L Engine (RPO LCV) P/N 12655638 (Federal Emissions) and P/N 12652706 (California emission) are still on a PQC part restriction. Dealers are still required to contact PQC when it is necessary to order the above service engine P/Ns.

  Associated Products (5)

  2014 Cadillac ATS2014 Cadillac CTS2014 Chevrolet Malibu2013 Cadillac ATS2013 Chevrolet Malibu
  Associated Documents

  • DownloadMC-10190965-0001.pdf↗
• January 1, 2014•Document ID: 10190944

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  PI1062A

  Date Added:

  April 27, 2021

  Manufacturer:

  CADILLAC

  Summary

  Incorrect Gulf of Mexico Map Location Some customers may comment that the location of the Gulf of Mexico is in the incorrect location on the navigation map. This update corrects the Gulf of Mexico map location.

  Associated Products (3)

  2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10190944-0001.pdf↗
• January 1, 2014•Document ID: 10190934

  Service Bulletin/Repair Instructions
  STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  PI0281D

  Date Added:

  April 26, 2021

  Manufacturer:

  CHEVROLET

  Summary

  Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.

  Associated Products (857)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CT62015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XT52015 Cadillac XTS2015 Chevrolet Aveo2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Cobalt2015 Chevrolet Colorado+ 837 more
  Associated Documents

  • DownloadMC-10190934-0001.pdf↗
• January 1, 2014•Document ID: 10190933

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

  Mfr Comm. #:

  PI0281D

  Date Added:

  April 26, 2021

  Manufacturer:

  CHEVROLET

  Summary

  Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.

  Associated Products (857)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CT62015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XT52015 Cadillac XTS2015 Chevrolet Aveo2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Cobalt2015 Chevrolet Colorado+ 837 more
  Associated Documents

  • DownloadMC-10190933-0001.pdf↗
• January 1, 2014•Document ID: 10245805

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  140089001

  Date Added:

  December 4, 2023

  Manufacturer:

  CADILLAC

  Summary

  Cadillac Premium Care Maintenance Eligibility for United States and Canadian Vehicles

  Associated Products (42)

  2014 Cadillac ATS2014 Cadillac CT62014 Cadillac CTS2014 Cadillac ELR2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Cadillac SRX2014 Cadillac XT52014 Cadillac XTS2013 Cadillac ATS2013 Cadillac CT62013 Cadillac CTS2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Cadillac SRX2013 Cadillac XT52013 Cadillac XTS2012 Cadillac CTS2012 Cadillac DTS2012 Cadillac Escalade+ 22 more
  Associated Documents

  • DownloadMC-10245805-0001.pdf↗
• December 23, 2013•Document ID: 10112328

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIC5839B

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

  Associated Products (32)

  2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Camaro2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal2014 Buick Verano2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Camaro2014 Chevrolet Corvette+ 12 more
  Associated Documents

  • DownloadMC-10112328-0001.pdf↗
• December 20, 2013•Document ID: 10133113

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  PI1126

  Date Added:

  April 16, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This preliminary bulletin provides information on Blank Screen After Startup and Reverse, Rearview Camera Message On, Touch Screen Inoperable, Bluetooth® and Navigation Concerns

  Associated Products (15)

  2014 Buick LaCrosse2014 Buick Regal2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Corvette2014 Chevrolet Impala2014 Chevrolet Silverado2014 GMC Sierra2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS2013 Chevrolet Impala2012 Chevrolet Impala
  Associated Documents

  • DownloadMC-10133113-0001.pdf↗
• December 16, 2013•Document ID: 10133103

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION: SENSING SYSTEM: RADAR

  Mfr Comm. #:

  10-00-89-006C

  Date Added:

  April 16, 2018

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides directions on submitting different PIRs

  Associated Products (586)

  2014 Buick Enclave2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal2014 Buick Verano2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac ELR2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Camaro2014 Chevrolet Caprice2014 Chevrolet Corvette2014 Chevrolet Cruze2014 Chevrolet Equinox2014 Chevrolet Express2014 Chevrolet Malibu2014 Chevrolet Orlando+ 566 more
  Associated Documents

  • DownloadMC-10133103-0001.pdf↗
• December 13, 2013•Document ID: 10133100

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  13-00-90-002

  Date Added:

  April 16, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides additional information on dexos oils and its use in GM vehicles.

  Associated Products (7)

  2014 Cadillac ATS2014 Chevrolet Impala2014 Chevrolet Malibu2014 Chevrolet Spark2013 Cadillac ATS2013 Chevrolet Malibu2013 Chevrolet Spark
  Associated Documents

  • DownloadMC-10133100-0001.pdf↗
• December 13, 2013•Document ID: 10133099

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  PI1132

  Date Added:

  April 16, 2018

  Manufacturer:

  CADILLAC

  Summary

  This preliminary information bulletin provides information on Service Driver Assist Message on DIC After Replacing Memory Seat Module.

  Associated Products (1)

  2013 Cadillac ATS
  Associated Documents

  • DownloadMC-10133099-0001.pdf↗
• December 13, 2013•Document ID: 10133098

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  13-00-89-004E

  Date Added:

  April 16, 2018

  Manufacturer:

  GMC

  Summary

  This preliminary information bulletin provides a revision of 13-00-89-004D to include updated information.

  Associated Products (459)

  2014 Buick Enclave2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal2014 Buick Verano2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac ELR2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Camaro2014 Chevrolet Corvette2014 Chevrolet Cruze2014 Chevrolet Equinox2014 Chevrolet Express2014 Chevrolet Impala2014 Chevrolet Malibu2014 Chevrolet Orlando+ 439 more
  Associated Documents

  • DownloadMC-10133098-0001.pdf↗
• December 13, 2013•Document ID: 10133097

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  08-08-44-015D

  Date Added:

  April 16, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This preliminary bulletin explains physical damage to radios and IPCs must be reviewed and validated if covered under GM warranty or not.

  Associated Products (416)

  2014 Buick Enclave2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal2014 Buick Verano2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac ELR2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Camaro2014 Chevrolet Caprice2014 Chevrolet Corvette2014 Chevrolet Cruze2014 Chevrolet Equinox2014 Chevrolet Express2014 Chevrolet Impala2014 Chevrolet Malibu+ 396 more
  Associated Documents

  • DownloadMC-10133097-0001.pdf↗
• December 13, 2013•Document ID: 10070255

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SB-13196-A

  Date Added:

  June 9, 2016

  Manufacturer:

  CADILLAC

  Summary

  13196A - SERVICE UPDATE (US AND CANADA VINS ADDED). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPROGRAM THE HEADLAMP CONTROL MODULE ON CERTAIN VEHICLES EQUIPPED WITH ADAPTIVE FORWARD LIGHTING (T4F). DURING VEHICLE START-UP, A LOW VOLTAGE CONDITION AT THE HEADLAMP BALLAST MAY SET A DTC. THE DTC MAY BE INTERPRETED AS A LAMP OUTAGE AND EITHER THE RIGHT OR LEFT LOW BEAM FAILURE MESSAGE MAY DISPLAY IN THE DRIVER INFORMATION CENTER (DIC). THIS CONDITION IS INTERMITTENT AND EVEN THOUGH THE MESSAGE IS DISPLAYED, ALL EXTERIOR LAMPS STILL FUNCTION PROPERLY.

  Associated Products (1)

  2013 Cadillac ATS
  Associated Documents

  • DownloadMC-10070255-0001.pdf↗