Buick Rendezvous Complaints (2002)

486 consumer complaints on file.

#10004981January 30, 2003
AIR BAGS:SIDE/WINDOW
ON FLORIDA TPKE. I WAS CUT OFF WHILE TRAVELLING IN MIDDLE LANE. I EVADED A CRASH BY PULLING TO RIGHT AND MY VEHILCE SPUN180 DEGREES AND THEN FLIPPED OVER 360 DEGREES COMING TO REST RIGHT SODE UP. MY VEHICLE WAS A 2002 BUICK RENDEZVOUS WHICH WAS TOTALLED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10003682January 13, 2003
EQUIPMENT
CONSUMER STATED MOTOR HEATER WILL NOT BLOW OUT HOT AIR. MANUFACTURER WAS CONTACTED AND STATED THAT WAS THE WAY THE VEHICLE WAS DESIGNED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001593December 27, 2002
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES VEHICLE STALLS INTERMITTENTLY WITHOUT WARNING WHILE DRIVING. DEALER HAS NOT BEEN ABLE TO DUPLICATE OR DIAGNOSE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001131December 18, 2002
VISIBILITY:WINDSHIELD
WHILE DRIVING, CONSUMER HEARD A LOUD NOISE. CONSUMER LOOK THROW THE REAR VIEW MIRROR, AND NOTICE THAT THE REAR WINDSHIELD HAD SEVERAL CRACKS IN IT, WITHOUT ANYTHING OBJECT IMPACTING THE GLASS. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770602December 8, 2002
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
VIN [XXX] ON WAY TO LEMON LAW ARBITRATION CONTINUED MALFUNCTION OF COMPUTER COMPONENTS, SECURITY SYSTEM, ELECTRICAL SYSTEM(S) INDEPENDENT DIAGNOSTIC BY CERTIFIED TECHNICIAN REQUESTS VEHICLE TO BE GARAGED NOT DRIVEN DUE TO DANGER. DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770186November 27, 2002
UNKNOWN OR OTHER
LEMON LAW IN PROCESS VEHICLE WAS RETURNED TO OWNER W/ MANUFACTURER AWARE OF DEFECT. INDEPENDENT DIAGNOSTIC REPORT COMPLETED CONCLUDED VEHICLE UNSAFE TO OPERATE GARAGED. NO IGNITION START INVALID COMPUTER CODES OVERIDE SECURITY SYSTEM AND SAFETY SYSTEMS INTERMITTENT OPERATING ENGINE & EMERGENCY BRAKE LIGHT & WINDOWS & AC & RADIO, ETC. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017731August 30, 2002
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM, POWER TRAIN:AXLE ASSEMBLY
WHILE DRIVING 25 -30 MPH VEHICLE LOST STEERING CONTROL DUE TO SPINDLE GEAR/RIGHT AXLE BREAKING WHILE DRIVING. DEAER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMNATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017417August 28, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN VEHICLE CHANGES GEARS IT WILL STALL OUT.CONTACTED DEALER, THEY CAN'T FIX PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766137August 24, 2002
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THE BROCHURE AND OWNERS MANUAL FOR THE 2002 BUICK RENDEZVOUS BOTH STATE THAT THE DIC (DRIVERS INFORMATION CENTER) INCLUDES A TIRE PRESSURE MONITOR. THE DEALER I BOUGHT A 2002 RENDEZVOUS ALSO BELIEVED THE CAR HAD A TIRE PRESSURE MONITOR. HOWEVER THE 2002 RENDEZVOUS APPARENTLY IS NOT AVAILABLE WITH THE TIRE PRESSURE MONITOR. THE SALES LITERATURE AND OWNERS MANUAL INCORRECTLY SAY THAT IT IS AVAILABLE, AND MY EXPERIENCE IS THAT SALES PERSONNEL OFTEN ALSO BELIEVE IT'S AVAILABLE. AN UNWARY CONSUMER COULD BUY AND DRIVE A 2002 RENDEZVOUS INCORRECTLY BELIEVING THE CAR WILL WARN THEM OF A DANGEROUSLY LOW TIRE. I BELIEVE BUICK SHOULD NOTIFY ALL OWNERS OF DIC EQUIPPED 2002 RENDEZVOUS AND CLARIFY THAT THE CAR DOES NOT HAVE A TIRE PRESSURE MONITOR. THIS NOTIFICATION SHOULD ALSO INCLUDE A MECHANISM PERMENANTLY CORRECT THE OWNERS MANUAL. REFERENCE: DESCRIPTION OF DIC, PAGE 40 OF BROCHURE FOR 2002 BUICK RENDEZVOUS. ALSO 2002 RENDEZVOUS OWNERS MANUAL, PAGE 2-107 DESCRIBES NON-EXISTENT TIRE PRESSURE MONITOR MODE IN DIC. IT DOES NOT DESCRIBE IT AS OPTIONAL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016982August 22, 2002
AIR BAGS
DEALERSHIP INFORMED THAT PARTS FOR RECALL 02V222000 FOR AIG BAG FAILURE NOT AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#786100July 16, 2002
STRUCTURE:BODY:TAILGATE, SEATS:FRONT ASSEMBLY:RECLINER
THIS VEHICLE WAS STRUCK ON THE SIDE AT THE LEFT REAR QUARTER PANEL, AS A RESULT THE RIGHT RAR SEAT COLLAPSED RESULTING IN THE OCCUPANT SUTAINING SERIOUS INTERNAL INURIES, THE REAR LIFTGATE LATCH REMAINED ENGAGED BUT SEPARATED FROM THE BODY (TORN FROM FIBERGLASS) RESULTING IN OCCUPANT EJECTION. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764279July 15, 2002
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
SLIGHT WIND BENT DRIVER DOOR AND BENT HINGE. THERE ARE NO RESTRAINTS TO KEEP DOOR FROM OPENING BEYOND THE BENDING POINT. THAN A WEEK LATER IT HAPPENED AGAIN. BUICK WOULD NOT WARRANTY THE BENT HINGES. CUSTOMER OUT $400.00 FOR 2 REPAIRS HOWEVER BUICK WELDED THE HINGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013582July 10, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
KEY WAS LEFT IN THE IGNITION IN OFF POSITION, AND CHILD WAS ABLE TO PUT VEHICLE IN GEAR, AND IT RAN INTO A TREE BEFORE STOPPING. CONTACTED DEALER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8012255June 20, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING INSTRUCTION PANEL LIGHTS GO OUT, AND VEHICLE LOSES ALL ELECTRIC POWER.,ETC HEAD LIGHTS, POWER WINDOWS, ETC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012257June 20, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE DRIVING INSTRUCTION PANEL LIGHTS GO OUT, LOSES ALL POWER IN VEHICLE. WHEN SYSTEM IS OUT IT IS EASY FOR VEHICLE TO SHIFT INTO NEUTRAL GEAR WITHOUT APPLYING BRAKES. LOST CONTROL, AND VEHICLE WENT OVER HILL.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8011966June 17, 2002
STRUCTURE:FRAME AND MEMBERS
WHILE PULLING A SMALL TRAILER, REAR FRAME TORE FROM THE BODY FRAME. DEALER AND MANUFACTURER WERE NOTIFIED.*AK *MJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762159May 22, 2002
POWER TRAIN:AXLE ASSEMBLY, SUSPENSION:REAR
1ST TIME/REAR DIFFERENTIAL LEAK OVER 1-1/2 QUARTS OF REAR DIFF.GEAR OIL ALL OVER DRIVEWAY. DEALER REPLACED WITH COMPLETE NEW REAR HOUSING ASSY. 571 MILES LATER, WHICH WAS 05-20-02 REAR DIFF. LEAKING AGAIN. CAR IS AT DEALER, AND I CALLED GENERAL MOTORS, THEY ARE LOOKING INTO THE PROBLEM. I DON'T WANT THE CAR BACK. CALIF. HAS LEMON LAW 2 TIMES FOR SAME REPAIR, WHICH COULD CAUSE BODILY HARM OR DEATH WE ARE TO GET ANOTHER CAR. IF THE REAR END LOCKS UP AT 65 MPH AND I LIVE THRU IT THERE WILL BE A MAJOR LAW SUIT. I DON'T UNDERSTAND THE PROMBLEM WITH CHANGING ME OUT OF THAT LEMON, INTO ANOTHER BUICK RENDEZVOUS. PLEASE E-MAIL ME WITH ANY INFO. YOU HAVE ON THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009996May 16, 2002
POWER TRAIN:MANUAL TRANSMISSION
CONSUMER STATES THAT IF THE VEHICLE IS ON AN INCLINE IT DOES NOT STAY IN GEAR, IT ROLLS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009366May 7, 2002
SUSPENSION
VEHICLE PULLED TO LEFT WHEN ACCELERATING. DEALER ROTATED TIRES AND DID AN ALIGNMENT. CURRENTLY, VEHICLE PULLS TO RIGHT. VEHICLE HAS BEEN TAKEN TO DEALER A TOTAL OF 7 TIMES, DEALER STATED THERE WAS NOTHING ELSE THEY COULD DO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008771April 29, 2002
UNKNOWN OR OTHER
OPERATER THAT ANSWERS TO ONSTAR SYSTEM WAS UNABLE TO ASSIST CONSUMER WITH A LOCK OUT ON A VEHICLE. THERE WAS NO WHERE IN OWNER MANUAL OR INTERNET THAT STATED ONSTAR MAY NOT BE ABLE ASSIST IN A LOCK OUT. A TODDLER WAS LOCKED IN VEHICLE WITH KEYS FOR ABOUT 10 TO 20 MINUTES. IN MANUAL IT STATED IF EVER LOCKED KEY IN VEHICLE ONSTAR COULD GET IN VEHICLE WITHIN SECONDS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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