Buick Rendezvous Complaints (2002)

486 consumer complaints on file.

#10096489October 27, 2004
EXTERIOR LIGHTING:TAIL LIGHTS
WE OWN A BUICK RENDEVOUS. IT HAS RUNNING LIGHTS THAT ARE ON ALL THE TIME THE PROBLEM IS THAT YOU HAVE NO TAIL LIGHTS WITH THE RUNNING LIGHTS ON. SO IF YOU GET IN TO A RAIN STORM WHERE YOU ARE REQUIRED BY LAW TO HAVE YOUR "HEADLIGHTS" ON IT GIVES A FALSE SENSE OF SECURITY THAT THEY ARE ALREADY ON. BUT UNLESS IT'S DARK ENOUGH FOR THE ACTUAL HEADLIGHTS TO COME ON YOU HAVE NO TAILLIGHTS. THIS IS DANGEROUS TO BOTH YOU AND THE CARS AROUND YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097496October 22, 2004
SUSPENSION:FRONT:WHEEL BEARING
FRONT LEFT SIDE WHEEL BEARING FAILED AT 30,000 MILES OF WEAR. WITHIN TWO WEEK OR LESS THE RIGHT SIDE WHEEL BEARING FAILED. DEALER WAS NOTIFIED AND MADE THE REPAIRS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10096231October 22, 2004
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, POWER TRAIN:AXLE HUBS, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
MY WIFE HAD A FLAT TIRE AND DESTROYED THE TIRE ON THE HIGHWAY. WE WERE SOLD THE TIRE MONITOR SYSTEM WITH THE CXL. IT IS ALSO CIRCLED IN OUR BROCHURE FROM THE SALESMAN. THE VEHICLE DOES NOT HAVE THE SYSTEM AND GM IS BLOWING US OFF! THIS IS FALSE ADVERTISING. *AK ALSO, THIS YEAR, BOTH REAR AXLE HUBS HAVE GONE BAD AS WELL AS PROBLEMS WITH THE REAR DRIVE MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091549September 29, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
THE CHECK ENGINE LIGHT STAYED ON. THE DEALER STATED THAT THE FUEL INJECTIONS NEED TO BE CLEANED. THE FUEL INJECTIONS HAVE BEEN CLEANED PREVIOUSLY. THIS TIME THEY WANTED TO CHARGE THE CONSUMER. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091118September 16, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
COOLING SYSTEM: AIR CONDITIONING CONDENSER LEAKAGE AND FAILURE IN 2002 BUICK RENDEZVOUS A/C CONDENSER NEEDED TO BE REPLACED FOR THIS 2 YEAR-OLD VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088807August 30, 2004
ELECTRICAL SYSTEM:IGNITION
2002 BUICK RENDEZVOUS 3.4 ENGINE WOULD NOT START AFTER TRAVELLING APPROXIMATELY 200 MILES AND IGNITION WAS TURNED OFF. CHECK ENGINE LIGHT DID NOT ILLUMINATE AT ANY TIME DURING TRAVEL. ENGINE WATER TEMP. WAS NORMAL. GASOLINE CONSUMPTION WAS 1/2 TANK. ENGINE WOULD TURN OVER BUT WOULD NOT START DURING 45 MINUTE TRY. VEHICLE TOWED FOR 50 MILES TO GM DEALER. AFTER BEING TOWED, VEHICLE LET DOWN FROM TOW TRUCK AND STARTED WITH NO PROBLEM. ENGINE CONTINUED TO OPERATE NORMALLY FOR REMANDER OF TRIP, APPROX. 50 MILES. VEHICLE CONTINUES TO START NORMALLY. DID NOT HAVE DEALER DIAGNOSE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088169August 18, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
I WORK AT A BUICK DEALERSHIP AND I ALSO DRIVE A BUICK RENDEZVOUS. WE ARE SEEING MULTIPLE GAS TANK LEAKS AT FULL TANK FILL UPS. THE FILLER NECK JOINT IS LEAKING AND THE TANK NEEDS TO BE REPLACED. I HAVE ACTUALLY BEEN ASKED TO GLUE OVER THE HOLE BECAUSE TANKS ARE ON BACK ORDER, SO THE CUSTOMER CAN HAVE THEIR CAR TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087035August 17, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER REGULAR MAINTENANCE AND WITH NO WARNING THE CAR STARTED MAKING METALLIC NOISE IN FIRST GEAR AND REVERSE. NOISE DISAPPEARED IN SECOND GEAR. THE CONDENSER FOR THE AIR CONDITIONING FAILED. THE CAR HAS 44,600 MILES (MOST ARE HIGHWAY MILES). *JB THE DEALER HAS AGREED TO "SPLIT" THE ESTIMATED $4,576.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087444August 9, 2004
SUSPENSION:FRONT:WHEEL BEARING
CONSUMER STATES THAT WHEEL BEARINGS FAILED AT 43000 MILES. THE CAUSE HAS YET TO BE DETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086300August 6, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
2002 BUICK RENDEZVOUS - BRAKE FAILURE NEEDED NEW WHEEL BEARINGS AT 45000 MILES ONLY ON ONE SIDE... COST TO REPAIR 679.00..... GM NOT RESPONSIVE. NOW A/C LEAK IN A 2 YEAR OLD CAR!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079947August 5, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER, STEERING:COLUMN, SUSPENSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM
THE CONSUMER STATED THE HORN WOULD BLOW AND THE RADIO WOULD COME ON FOR NO REASON. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION; HOWEVER THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK THE CONSUMER HAD TAKEN THE VEHICLE TO ANOTHER DEALER AND THEY FIXED THE MODULE THE SAME DAY. THERE HAS BEEN NO OTHER PROBLEM. CURRENTLY THE VEHICLE IS IN SECURITY MODE. THE CONSUMER WAS UNABLE TO OPEN THE WINDOWS AND THE REAR DOORS. *SC THE CONSUMER NOTICED THE FLOOR MATS WERE DISCOLORED , IT WAS DETERMINED THAT THE AIR CONDITION SYSTEM HAD MALFUNCTIONED. THERE WAS A SCREECHING NOISE IN THE STEERING COLUMN, BUT NO PROBLEM WAS FOUND. THE LEFT FRONT HUB AND BEARING WAS REPLACED THE BRAKES WERE REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079948August 5, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER, SUSPENSION:FRONT, ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM, TIRES
WHEN DRIVING 55 MPH REAR RIGHT TIRE BLEWOUT. THIS CAUSED THE CONSUMER TO PULL OF THE ROAD AND CHANGE THE TIRE. CONSUMER STATED THAT THE TIRE LOOKED LIKE IT JUST MELTED ,AND THERE WERE NO OBJECTS AND THE ROAD. THIS WAS A FIRESTONE TIRE. *AK THE CONSUMER NOTICED THAT THE PASSENGER SIDE FRONT FLOOR MAT WAS WET. THE TECHNICIAN DETERMINED THAT THE A/C EVAPORATOR DRAIN WAS CLOGGED DUE TO LEAVES COMING FROM THE WINDSHIELD COWLING. THE DEALER CLEANED THE DRAIN AND REMOVED THE LEAVES. THE LEFT FRONT HUB AND BEARING HAD EXCESSIVE PLAY AND WERE NOISY. THE CHECK ENGINE LIGHT ILLUMINATED. THE TROUBLE CODES INDICATED THAT THE GAS CAP MAY HAVE BEEN LOOSE. THE VEHICLE BODY CONTROL MODULE (BCM) FAILED AND HAD TO BE REPLACED. IT CAUSED THE SECURITY LIGHTS TO REMAIN ON, THE A/C NOT TO WORK AND AT NIGHT THE HORN WOULD SOUND WHEN THE VEHICLE WAS OFF. AFTER THE CONSUMER LOCKED THE DOOR THE VEHICLE RADIO WOULD COME ON. THIS CAUSED THE BATTERY TO DRAIN AND AS A RESULT THE VEHICLE HAD TO BE JUMP STARTED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081123July 15, 2004
ELECTRICAL SYSTEM
VARIOUS ELECTRICAL PROBLEMS. HORN ONLY WORKS SOME OF THE TIME. SOMETIMES ENGINE WILL NOT CRANK ONLY THE WARNING LIGHTS COME ON BUT NO ENGINE CRANK. VARIOUS CHIMES FOR DELAYED DOOR LOCKING ETC. DO NOT WORK. SPECIAL PROGRAMMED FEATURES DO NOT WORK SUCH AS REMOVING THE KEY FROM IGNITION SHOULD OPEN LOCKED DOORS. BCM HAS BEEN REPLACED BUT PROBLEMS PERSIST. DEALER STATES THEY CANNOT RECREATE PROBLEMS WHILE IN SERVICE. NO EVENTS LEAD UP TO FAILURES, JUST STARTED TO OCCUR. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081813July 13, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
CONSUMER COMPLAINED ABOUT BRAKE PADS WEARING OUT EXCESSIVELY. VEHICLE AT THE DEALER SHOP HAVING BOTH REAR BRAKE PADS REPLACED DUE TO A GRINDING NOISE WHEN THE BREAK PEDAL WAS BEING APPLIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080426July 6, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM, UNKNOWN OR OTHER
PURCHASED 3/1/04 AND GOT A FREE OIL CHANGE IN MAIL BECAUSE IT WAS SOLD TO ME WHEN IT ALREADY NEEDED AN OIL CHANGE. I HAD TO KEEP ADDING OIL. I CALLED BECAUSE SALESPERSON SAID HE HAD TO BE THERE WHEN THEY FIXED SEVERAL THINGS ON IT. 1ST TIME, I SAT 3 HRS TO GET IT FIXED. 2ND TIME AFTER 2 MESSAGES TO SALESMAN W/O RESPONSE, I CALLED AND TOOK IT TO GET FIXED AGAIN. 3RD TIME I TOOK IT DOWN THERE TO SHOW THEM THE RESULTS OF OIL CONSUMPTION TEST AND THEY DIDN'T FIX MY WINDSHIELD LEAK AGAIN, MY AIR QUIT WORKING WHEN I GOT IT BACK AFTER 2ND TIME. THEY WANT ME TO PAY TO HAVE ENGINE TORE DOWN AND PAY MY DEDUCTIBLE FOR THE 2ND TIME IN A MONTH. I AM A FULL TIME STUDENT AND APPRAISER. MY CAR IS MY LIVELIHOOD AND I AM LOOSING ALOT OF MONEY. EARL DUNN BUICK IN TENNESSEE DOESN'T CARE AFTER THE SALE. I GUESS WE KNOW WHERE AND WHY CAR SALESMEN GET THEIR REPUTATIONS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079047June 30, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WHEN CHANGING THE OIL TO OUR 2002 BUICK RENDEZVOUS, MY HUSBAND FOUND BUBBLES IN BOTH FRONT BRAKE LINES. WE TOOK THE VEHICLE TO BOB MYERS BUICK DEALERSHIP IN OUR HOME TOWN OF ANDERSON, IN AND WAS TOLD THE SERVICE DEPARTMENT INSPECTED THE BRAKE SYSTEM AND FOUND ALL RUBBER COMPONENTS DAMAGED DUE TO POSSIBLE FLUID CONTAMINATION. THEY ADVISED IT WOULD REQUIRE REPLACEMENT OF ALL RUBBER COMPONENTS AND COMPLETE SYSTEM FLUSH TO PREVENT FURTHER DAMAGE. THE ESTIMATE WAS QUITE EXPENSIVE AND WE WERE ADVISED THIS WOULD NOT BE UNDER WARRANTY. WE TOOK OUR VEHICLE THEN TO DEAN'S ENGINE SHOP, ANDERSON, IN AND HAD THEM DO REPAIR WORK. HE ADVISED ON OUR PAID RECEIPT " CHECKED FOR CONTAMINATED BRAKE FLUID, TOOK MASTER CLY APART AND CHECKED, NONE FOUND, POSSIBLE DEFECT IN RUBBER HOSES; REPLACED RUBBER LINES AT ALL 4 WHEELS REPLACED MASTER CYL FLUSHED OUT AND BLEAD TOTAL COST OF $572.26 (REPAIRS DONE 3-4-04) FIRST INSPECTION FROM BOB MYERS BUICK 2-25-04. WE ALSO HAD TO PAY FOR A RENTAL VEHICLE WHILE OUR VEHICLE WAS IN FOR THIS REPAIR 02-27-04 TO 03-02-04. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078768June 24, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
2002 BUICK RENDEZVOUS A/C CONDENSER HAS DEVELOPED A LEAK - AND AS A RESULT I HAVE NO AIR CONDITIONING. PER THE SERVICE CENTER THIS CANNOT BE REPAIRED THE CONDENSER MUST BE REPLACED. COST IS OVER $800. I WILL NEVER PURCHASE ANOTHER BUICK. MY FATHER WHO IS A RETIRED GM EMPLOYEE SUGGESTED THAT BUICK WAS A GOOD CAR. I AM TELLING EVERYONE I KNOW JUST THE OPPOSITE!. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076059June 10, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING AT ANY SPEED AND WHEN THE AIR CONDITIONER IS USED INTERIOR WILL NOT COOL IN THE VEHICLE. CONSUMER CONTACTED THE DEALER, AND DEALER FOUND THAT AIR CONDITIONER CONDENCER MALFUNCTIONED. ALSO, DASHBOARD LIGHTS FLASHED AND WENT OUT. THEN VEHICLE STALLED AT ANY SPEED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073249May 27, 2004
ELECTRICAL SYSTEM
CAR STALLS WHILE DRIVING, OR CAR WILL NOT START WHEN LEFT PARKED FOR MINUTES. CAR WAS TOWED TO LOCAL DEALERSHIP 3 TIMES DURING MAY 2004. IT HAS HAPPENED ON OTHER OCCASIONS PRIOR TO MAY 2004, BUT ONLY SPORADICALLY. DEALERSHIP CAN NOT DUPLICATE OR LOCATE PROBLEM AND KEEPS RETURNING THE CAR TO ME. BUICK CUSTOMER SERVICE WILL DO NOTHING TO HELP ME. THIS CAR DOES NOT QUALIFY FOR THE LEMON LAW BECAUSE THEY CAN NOT FIND ANYTHING WRONG WITH IT. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074284May 26, 2004
STEERING
WHILE DRIVING, IT WAS DIFFICULT FOR THE CONSUMER TO STEER THE STEERING WHEEL. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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