Buick Regal Complaints (2002)

117 consumer complaints on file.

#10216539January 30, 2008
ELECTRICAL SYSTEM:IGNITION, EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE HEADLIGHTS WOULD SHUT OFF WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT HE WAS UNABLE TO START THE VEHICLE BECAUSE THE IGNITION SWITCH WOULD NOT TURN. AS OF JANUARY 30, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 77,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193311June 14, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH HAD TO BE REPLACED ON CAR WITH ONLY 38,000 MILES ON IT. CAR STALLED OUT IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191512May 22, 2007
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
POOR VISIBILITY FROM THE DRIVER'S SIDE MIRROR BECAUSE THE MIRROR WAS HAZED OVER. THE MIRROR IS ON THE 2002 BUICK REGAL AND WAS HEATED AND DIMMING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189864May 5, 2007
VISIBILITY:GLASS, SIDE/REAR
DRIVER'S SIDE MIRROR HAS STARTED TO 'BUBBLE' AND BECOME FOGGY. CAR IS EQUIPPED WITH HEATED ELECTROCHROMATIC POWER MIRRORS. HARD TO USE THE MIRROR TO SEE TRAFFIC BEHIND VEHICLE. HAVE TALKED WITH SOME AREA DEALERS AND REPAIR GARAGES AND THEY INDICATED THIS HAPPENS QUITE OFTEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183284February 22, 2007
WHEELS:RIM, TIRES
TL*- THE CONTACT STATED HAD NUMEROUS FLAT TIRES ON THE 2002 BUICK REGAL. THE CONTACT WAS INFORMED BY THE DEALERSHIP THE FLAT TIRES WERE DUE TO THE PEALING OF THE CHROME RIMS ON THE VEHICLE. THE DEALERSHIP RESEALED THE RIMS ON NUMEROUS OCCASIONS. HOWEVER, THEY HAVE NEVER BEEN REPLACED. THE CONTACT STATED THAT THE WARNING LIGHT ILLUMINATED WHEN THE VEHICLE TIRES WERE LOW AND BECAME FLAT. THERE WEREN'T ANY PARTICULAR ROAD OR WEATHER CONDITIONS WHEN TIRES WENT FLAT. THE CURRENT AND FAILURE MILEAGE WERE BOTH 32100.*AK CONSUMER STATES DEALER INFORMED HER RIMS NEED RELINING THAT'S WHY THE TIRES KEEP GOING FLAT, DEALER WILL NOT PAY TO HAVE THE RIMS REPLACED AND CONSUMER FEELS IT THE DEALERS RESPONSIBILITY. *4/17TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182138February 9, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL*- THE CONTACT STATED THAT THE DRIVER'S SEAT HEATING ELEMENTS ON THE 2002 BUICK REGAL WERE NOT WORKING PROPERLY, WHEN THE HEAT WAS ON EITHER HIGH OR LOW THE SEAT OVERHEATED. AT TIMES WHEN THE SELECTOR SWITCH WAS SET TO OFF THE SEAT CONTINUED TO OVERHEAT. ON 02/08/07 WHEN THE CONTACT GOT INTO THE VEHICLE IN THE MORNING SHE NOTICED THAT THE DRIVER'S FRONT SEAT HAD A BIG HOLE IN THE MIDDLE OF THE SEAT. CONTACT STATED THAT ONE COULD SMELL THE BURNING OF THE SEAT AS WELL. THE CONTACT HAS PICTURE OF THE BURNT SEAT. THE VEHICLEWAS CURRENTLY AT THE DEALER. THE FAILURE AND CURRENT MILEAGE WERE 83700.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10180972January 29, 2007
STEERING:HYDRAULIC POWER ASSIST SYSTEM
2002 BUICK REGAL - PURCHASED NEW 11/02. POWER STEERING GEAR RACK ASSEMBLY FAILED 1/27/04 (19,030 MILES) - GM REPLACED UNDER WARRANTY. 3/10/04 (19,943 MILES). NEW PART FAILED - GM REPLACED UNDER WARRANTY. 1/6/05 (34,388 MILES)REPORTED SAME "SYMPTOMS" TO GM DEALER - GM RESEALED POWER STEERING PUMP UNDER WARRANTY. 10/30/06 (57,650 MILES) REPORTED SAME "SYMPTOMS" - POWER STEERING PUMP SEAL REPLACED AT MY EXPENSE. 12/16/06 (58,892 MILES) REPORTED SAME "SYMPTOMS" - GM SAYS NEW STEERING RACK AGAIN NEEDED - THIS IS FOURTH RACK FOR THIS SAME CAR, INCLUDING ORIGINAL ONE!!!!! I ALSO THINK THE WORK 1/6/05 AND 10/30/06 REGARDING POWER STEERING PUMP MAY HAVE JUST MASKED THE UNDERLYING RACK PROBLEM. OBVIOUSLY, GM HAS A PART FAILURE ON THIS POWER STEERING RACK. THIS CERTAINLY SEEMS LIKE IT COULD BE A SAFETY ISSUE, BUT GM DOES NOT CARE. I WAS REFERRED TO GM/BUICK ASSISTANCE 12/13/06. ASSISTANCE REFUSES TO REPAIR THIS DEFECT. THEY HAVE OFFERED ME A $200 "MAINTENANCE LETTER", BUT AS OF MY CONVERSATION WITH ASSISTANCE TODAY, THIS LETTER IS AT LEAST 4-6 WEEKS AWAY FROM BEING RECEIVED BY ME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175942December 12, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
AS PER A PREVIOUS COMPLAINT I REVIEWED ON YOUR WEBSITE, ODI #10142582, I HAD A SIMILAR EXPERIENCE. HOWEVER, MINE INVOLVED THE PASSENGER SEAT HEATING ELEMENT WHICH OVERHEATED/SHORTED AND MELTED MY PASSENGER SIDE LEATHER SEAT. BUICK REFUSED TO REPLACE IT. MY REGAL HAD A VERY SIMILAR VIN TO THE ONE I STATED ABOVE. THESE TWO INCIDENTS SEEM VERY SIMILAR. WHAT ARE MY RECOURSES?*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171151October 18, 2006
ELECTRICAL SYSTEM
ON OCT 15, 2006 OUR BUICK REGAL WITH 39,000 MILES ON IT WAS DRIVEN THAT DAY APPROXIMATELY 25 MILES ON FLAT TERRAIN IN A TEMPERATURE OF 75 DEGREES. CAR RETURNED TO HOME AND WAS PARKED IN THE DRIVEWAY AND APPROXIMATELY 20-30 MINUTES LATER THE CAR SPONTANEOUSLY ERUPTED IN FIRE FROM UNDER THE HOOD. FORTUNATELY THE CAR WAS NOT PARKED INSIDE THE GARAGE.. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10171153October 18, 2006
FUEL SYSTEM, GASOLINE
ORIGINAL OWNER OF 2002 REGAL WITH 38,678 MILES. CAR ERUPTED IN FLAMES AFTER BEING PARKED FOR DRIVEN FOR 25 MILES ON A MILD 75 DEGREE DAY. CAR WAS ROUTINELY SERVICE AND HAD NO HISTORY OF PROBLEMS. OWNER BELIEVES THE CAR TO BE A LEMON AND POSSIBLY HAVING A DEFECTIVE FUEL PRESSURE REGULATOR. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10168763September 20, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
LOSS OF ENGINE POWER, ENGINE STOPPED RUNNING, DAMAGE TO VARIOUS ENGINE COMPONENTS. CATALYTIC CONVERTER PLUGGED SHUT AND HEAT DAMAGE TO VARIOUS ENGINE COMPONENTS. "NEAR ENGINE FIRE." CATALYTIC CONVERTER, MANIFOLD, IAC VALUE, GASKET, FUEL LINE, FUEL REGULATOR, EVAP HOSE FROM ENGINE TO FUEL TANK ALL REPLACED. BUICK HAS PARTIALLY REIMBURSED FOR REPAIRS AND REPLACEMENTS. TWO ITEMS STILL PENDING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167164August 31, 2006
EXTERIOR LIGHTING:TURN SIGNAL
ELECTRICAL PROBLEMS ON 2002 BUICK REGAL, $614 TURN SIGNAL SWITCH REPLACED BECAUSE HEADLIGHTS WOULD NOT COME ON ALSO IGNITION SWITCH $250 REPLACED WHICH HAD CAUSED THE SPEED CONTROL AND HEAT AND AIR FAN TO NOT WORK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165847August 14, 2006
UNKNOWN OR OTHER
CONSUMER REQUESTING INFORMATION ON RECALLS FOR A 2002 BUICK REGAL. *KB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157156May 10, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, STEERING:LINKAGES:TIE ROD ASSEMBLY
DT*: THE CONTACT STATED THE VEHICLE WAS RUNNING SLUGGISH. IT WAS TAKEN TO THE DEALERSHIP , WHO DETERMINED THE CATALYTIC CONVERTER WAS CLOGGED AND NEEDED TO BE REPLACED. PREVIOUSLY, THE DEALERSHIP REPLACED RIGHT FRONT TIE ROD END ON 08/03/2004 AT 61304 MILES. *AK UPDATE 5/30/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147444January 11, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT*: THE CONTACT STATED WHILE DRIVING AT 60 MPH THE IGNITION SWITCH SHORTED OUT AND CAUSED THE VEHICLE TO LOSE POWER AND STALL. THE VEHICLE RESTARTED BUT STALLED AGAIN LATER. THE VEHICLE WAS DIFFICULT TO START. IT WAS TAKEN TO A LOCAL DEALERSHIP, AND THEY SUGGESTED THE IGNITION SWITCH BE REPLACED. THE VEHICLE CURRENTLY OPERATES NORMALLY.*AK UPDATED 03/09/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144342December 2, 2005
STEERING:RACK AND PINION
RATTLE TRANSMITTED THROUGH THE STEERING COLUMN AT 22,000 MILES. DEALER REPLACED LOWER STEERING SHAFT UNDER WARRANTY. RATTLE CAME BACK AT 57,000 MILES AND I NEEDED THE SAME PART REPLACED AGAIN PLUS I NEEDED A NEW RACK. CAR IS NOT UNDER WARRANTY AND I FELT THESE PARTS SHOULD NOT FAIL AT 57,000 MILES, ESPECIALLY ONE OF THE PARTS FOR A SECOND TIME. COST TO FIX WAS $1400 OF WHICH GM PICKED UP 40%. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142582November 14, 2005
ELECTRICAL SYSTEM:IGNITION, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DT: THE CONTACT STATED THE DRIVER'S SEAT HEATING ELEMENTS WERE NOT WORKING PROPERLY. HE HAD NOT NOTICED ANY PROBLEMS WITH THE PASSENGER'S SIDE. WHEN PLACED ON HIGH OR LOW THE SEAT GOT VERY HOT. AT TIMES WHEN THE SELECTOR SWITCH WAS SET TO OFF THE SEAT CONTINUED TO OVERHEAT.*AK UPDATED 11/29/2005 - THE CONSUMER PULLED THE FUSE FOR THE SEAT PRIOR TO TAKING IT TO THE DEALER. THE DEALER DETERMINED THAT THE HEATED SEAT MODULE WAS FAULTY. THE IGNITION KEY DOES NOT RELEASE SOMETIMES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137426October 18, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM
DT: STARTED HAVING PROBLEMS WITH ABS BRAKES ON AUGUST 1, 2004. THE ABS LIGHT/TRACTION CONTROL LIGHT STAYED ON. CONTACTED THE DEALER, AND TOOK VEHICLE TO THEM ABOUT ONCE OR TWICE A MONTH. THEY HAVE REPLACED SEVERAL VBPMV MODULE, BCTMB MODULE, AND WIRING ON THE WHEEL SENSORS, ALSO, THEY HAVE CLEANED WHEELS SPEED CONTROL. WHEN THE ABS LIGHT COMES ON THERE IS EXTENDED STOPPING DISTANCE. THE CONSUMER HAS ANOTHER APPOINTMENT TO TAKE VEHICLE BACK TO THE DEALER ON SEPTEMBER 26, 2005. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131527August 30, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: CALLER COMPLAINED ABOUT ROTOR PROBLEM. THE ROTORS BEGAN PITTING AND STARTED TO RUST. CALLER COULD FEEL THE BRAKES NOT HOLDING. THE CAR WOULD NOT STOP. CALLER SAID BOTH REAR ROTORS WERE RUSTED. CALLER HAD REAR ROTORS REPLACED A FEW WEEKS AGO AND NOW HE NEEDED TO REPLACE THE FRONT AS WELL. DEALER SAID IT WAS OUT OF WARRANTY AND THEY COULD NOT HELP . MANUFACTURER OFFERED NO HELP. CALLER TOOK VEHICLE TO ANOTHER MECHANIC TO HAVE THE WORK DONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128361August 5, 2005
ELECTRICAL SYSTEM
DT: CONSUMER STATES THAT THE DASHBOARD LIGHTS AND THE VEHICLE SHIFT LIGHTS DO NOT WORK. WHEN THESE DO NOT WORK, THE TAIL LIGHTS DO NOT WORK EITHER. THE CONSUMER FOUND OUT WHEN SOMEONE TOLD HIM THE TAIL LIGHTS WERE NOT WORKING. THE DEALERSHIP HAS FIXED THE PROBLEM TWICE, BUT WHEN THIS HAPPENS, IT ONLY WORKS FOR A DAY. THE CONSUMER HAS CONTACTED BUICK. CONSUMER NOTICED THE TAIL LIGHTS WERE NOT WORKING ON SATURDAY, JULY 9, 2005. HE HAD BEEN DRIVING WITHOUT THE DASH BOARD LIGHTS NOT KNOWING THE TAIL LIGHTS WERE NOT WORKING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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