Buick Regal Complaints (2002)

117 consumer complaints on file.

#10410823July 7, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V116000 (ENGINE AND ENGINE COOLING). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE UNAVAILABLE. THE CONTACT STATED THAT HE WAS WAITING FOR APPROXIMATELY THREE MONTHS AND THE PARTS WERE STILL UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368699December 2, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS BEING SERVICED AT A LOCAL REPAIR FACILITY FOR A ROUTINE OIL CHANGE WHEN HE WAS NOTIFIED THAT THE GASKET WOULD NEED REPLACING. THE TECHNICIAN ADVISED THE CONTACT THAT OIL WAS ENTERING THE RADIATOR AND THE RADIATOR WOULD ALSO NEED FLUSHING TO PREVENT FURTHER PROBLEMS. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,842.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364130November 5, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE CRUISE CONTROL WAS SET TO 70 MPH AND WHEN THE CONTACT DEPRESSED TO THE BRAKE PEDAL TO CANCEL IT, THE SPEED SUDDENLY INCREASED TO 90 MPH. THE CONTACT WAS ABLE TO CONTINUE DRIVING AND SO THE CONTACT TURNED THE VEHICLE OFF FOR A FEW MINUTES. AFTER RESTARTING, THE RPMS CONTINUED TO INDICATE A HIGH READING. THE CONTACT HAD A FAMILY MEMBER DISCONNECT THE CRUISE CONTROL SWITCH. ALSO, THE VEHICLE HAD TO BE TAKEN TO A LOCAL REPAIR SHOP TO HAVE THE BRAKES REPAIRED AS THEY WERE WORN. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000 AND THE CURRENT MILEAGE WAS 109,703.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360490October 14, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
TURNING ON THE NIGHT LIGHTS IS NOT TURNING ON THE LIGHTS ON THE DASHBOARD AND THE BACK OF THE CAR. THE BRAKE LIGHTS, EMERGENCY AND THE SIGNALS ARE WORKING FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354294September 7, 2010
UNKNOWN OR OTHER
2002 BUICK REGAL. CONSUMER STATES HE HAS RECEIVED A RECALL NOTICE ON THIS VEHICLE AND IT HAS BEEN TOTALED *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324444April 8, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AT NIGHT WITH THE HEADLIGHTS ON AND ALL OF LIGHTS ON THE INSTRUMENT PANEL SHUT OFF. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. AFTER DOING SO, SOME OF THE LIGHTS ON THE INSTRUMENT PANEL WERE ILLUMINATED AND THE HEADLIGHTS WERE ALSO FUNCTIONING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE MARGINAL FOR THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE THE CONTACT WAS INFORMED THAT THE TAIL LIGHTS HAD ALSO FAILED. THE DEALER OBSERVED WIRES CUT IN THE TRUNK AND STATED THAT COULD HAVE CAUSED THE FAILURE TO OCCUR. THE DEALER ALSO REPAIRED THE TAIL LIGHTS BUT COULD NOT DUPLICATE THE FAILURE ON THE INSTRUMENT PANEL AND THE HEADLIGHTS. SOME OF THE LIGHTS ON THE INSTRUMENT PANEL BEGAN TO ILLUMINATE; HOWEVER, A MONTH LATER, THEY SHUT OFF AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPAIRED THE MARGINAL A SECOND TIME. WHILE DRIVING THE VEHICLE WITH THE HIGH BEAMS ON, THE LIGHTS SHUT OFF. THE CONTACT MANUALLY ENGAGED THE LIGHT SWITCH AND THE LIGHTS CAME ON. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE HIGH BEAM SWITCH WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE CURRENT MILEAGE WAS APPROXIMATELY 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324080April 6, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL*THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE LOST POWER, BACK FIRED AND THEN STALLED OUT WHEN HE WAS DRIVING AT APPROXIMATELY 20 MPH. THE CONTACT HAD THE CATALYTIC CONVERTER REPLACED TO FIX THE PROBLEM. THE MANUFACTURER OFFERED AN EXTENDED WARRANTY FOR THE CATALYTIC CONVERTER THAT CHANGED FROM 80,000 MILES TO 120,000 MILES. THE FAILURE MILEAGE WAS 86,971. THE CURRENT MILEAGE WAS APPROXIMATELY 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322390March 26, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 BUICK REGAL. ON FEBRUARY 10, 2010 THE VEHICLE SUDDENLY CAUGHT FIRE IN THE ENGINE COMPARTMENT APPROXIMATELY TEN MINUTES AFTER IT WAS DRIVEN AND PARKED. THE VEHICLE WAS TOWED TO THE DEALERSHIP, BUT THE DEALER WOULD NOT REPAIR THE VEHICLE UNDER THE RELATED RECALL 09V116000 (ENGINE AND ENGINE COOLING). HE CONTACTED THE MANUFACTURER AND FILED A REPORT. HOWEVER, THE MANUFACTURER WOULD NOT ASSIST WITH THE REPAIR COSTS AS THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 84,000. UPDATED 05/11/10. *LJ UPDATED 06/03/10*BF UPDATED 06/07/10*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10314332March 3, 2010
VISIBILITY:REARVIEW MIRRORS/DEVICES
2002 BUICK REGAL. CONSUMER STATES VEHICLE HAS A SAFETY HAZARD IN WHICH THE REAR VIEW MIRROR DROPPED OUT AND WAS HANGING ON BY WIRES. CONSUMER STATES THAT THE MIRROR WAS ONLY GLUED ONTO THE WINDSHIELD. *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273978June 16, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT NOTICED SMOKE UNDER THE VEHICLE WHILE DRIVING LESS THAN 45 MPH. SHE DROVE THE VEHICLE A SHORT DISTANCE TO A SERVICE STATION AND OPENED THE HOOD. SHE NOTICED A SMALL FIRE NEAR THE SPARK PLUGS AND TWO SMALL FIRES ON THE MANIFOLD. THE FIRES WERE EXTINGUISHED. THE CONTACT DROVE TO HER RESIDENCE AT EXTREMELY SLOW SPEEDS. THE MANUFACTURER ADVISED HER TO TAKE THE VEHICLE TO THE NEAREST DEALER. THE DEALER INSTRUCTED HER NOT TO BRING THE VEHICLE INTO THE SHOP. THE MANUFACTURER THEN ADVISED HER TO TAKE THE VEHICLE TO THE GENERAL MOTORS CLAIMS DEPARTMENT FOR FURTHER INSPECTION. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNABLE TO BE ENTERED INTO THE SYSTEM. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 90,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10267561May 2, 2009
ENGINE AND ENGINE COOLING
2002 BUICK REGAL.. WENT TO THE STORE CAME HOME AND THE WHOLE ENGINE WAS ON FIRE. CAR WAS JUST PAID OFF THIS MONTH AFTER 5 YEARS AND WE NEED ADVICE. WHO CAN HELP US? WHO CAN WE CALL? *TR UPDATED 05/07/09
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10256323January 26, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 BUICK REGAL. WHILE THE VEHICLE WAS PARKED FOR TEN MINUTES, THE ENGINE CAUGHT FIRE. THE CONTACT ATTEMPTED TO EXTINGUISH THE FIRE AND RECEIVED BURNS TO HIS HANDS. THE POLICE AND FIRE REPORT NUMBERS WERE UNAVAILABLE. THE FIRE DEPARTMENT TOWED THE VEHICLE TO A TOW YARD. THE CURRENT AND FAILURE MILEAGES WERE 62,148.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10255290January 16, 2009
WHEELS:RIM
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE ALUMINUM RIMS ON THE VEHICLE CAUSED ALL FOUR TIRES TO LOSE PRESSURE. SHE TOOK THE VEHICLE TO A TIRE CENTER FOR REPAIR AND WAS INFORMED THAT THE ALUMINUM IN THE RIMS WERE PEELING INSIDE. IN ADDITION, THE ALUMINUM WAS PUNCHING THE SIDE OF THE TUBE AND CAUSED THE TIRES TO LOSE PRESSURE. THE REPAIR CENTER STATED THAT THEY HAD TO SAND THE ALUMINUM DOWN TO STOP THE PEELING AND LOSS OF TIRE PRESSURE. THE TIRES ARE THE ORIGINAL TIRES THAT CAME WITH THE VEHICLE. THE RIM MANUFACTURER AND OTHER RELATED INFORMATION WAS UNKNOWN. THE VIN, FAILURE AND CURRENT MILEAGE WERE UNAVAILABLE. UPDATED 2/23/09 *CN UPDATED 02/25/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251507December 11, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 BUICK REGAL. WHILE DRIVING APPROXIMATELY 45 MPH, SMOKE APPEARED FROM THE DASHBOARD AND THE DRIVER'S SIDE DOOR. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF THE ENGINE, AND THE SMOKE DISSIPATED. THE VEHICLE WAS DRIVEN TO HIS RESIDENCE, BUT THERE WAS NO INTERIOR POWER. THE VEHICLE WAS DRIVEN TO THE DEALER A WEEK LATER AND THEY STATED THAT A NUMBER OF WIRE INSULATIONS, THE FUSE BOX, AND BREAKERS WERE BURNT. THE MANUFACTURER STATED THAT THEY WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 87,000. UPDATED 02/02/09. *LJ THE ELECTRICAL CABLE BUNDLE BURNED IN THE DRIVERS SIDE DOOR UNDER THE DASHBOARD. TERMINAL BLOCK AND FUSE BURNED THE SWITCH IN THE DOOR. UPDATED 02/03/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240705September 2, 2008
ELECTRICAL SYSTEM
I DROVE MY CAR EARLIER TODAY (DURING THE DAY TIME) AND EVERYTHING WAS OKAY... AS SOON AS IT WAS DARK MY HEADLIGHTS, LIGHTS IN THE DASH WILL NOT COME ON. THE MILEAGE IS INCORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236793August 3, 2008
ELECTRICAL SYSTEM
PROBLEM STARTED 2 WEEKS AGO WITH KEYS GETTING STUCK IN THE IGNITION. HAPPENED A COUPLE TIME A DAY. NOW YOU CAN PUT THE KEYS IN BUT CAN NOT TURN ON THE CAR. HAS TO BE TOWED TO THE SHOP TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224235April 11, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V118000 (ENGINE AND ENGINE COOLING), WHICH STATED THAT A POSSIBLE FIRE COULD OCCUR. GM ISSUED THE RECALL, BUT DID NOT HAVE THE PARTS TO PERFORM THE REPAIR. THERE ALSO WAS NO TEMPORARY REMEDY TO PREVENT THE FIRE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 54,000. UPDATED 05/05/08. *LJ UPDATED 05/05/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222576March 28, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 BUICK REGAL. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT SMELLED A STRONG ODOR OF FUMES. THE SMELL INTENSIFIED WHEN THE VEHICLE WAS STOPPED. THE CONTACT BELIEVES THAT THE VEHICLE SHOULD BE INCLUDED IN NHTSA CAMPAIGN ID NUMBER 08V118000 (ENGINE AND ENGINE COOLING). SHE HAS NOT CONTACTED THE DEALER. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS, POWERTRAIN, AND FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222126March 24, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218682February 20, 2008
WHEELS:RIM
I HAVE HAD NUMEROUS FLAT TIRES ON THE 2002 BUICK REGAL. I HAVE BEEN INFORMED BY GOODYEAR THE FLAT TIRES WERE DUE TO THE PEALING OF THE CHROME RIMS ON THE VEHICLE. THE WARNING LIGHT ILLUMINATED WHEN THE VEHICLE TIRES WERE LOW AND BECAME FLAT. THERE WEREN'T ANY PARTICULAR ROAD OR WEATHER CONDITIONS WHEN TIRES WENT FLAT. THE FAILURE MILEAGE WAS ABOUT 60,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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