Buick Regal Complaints (2013)

91 consumer complaints on file.

#11300656January 21, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 BUICK REGAL. THE CONTACT STATED THAT SHE TRIED TO START THE VEHICLE AFTER LEAVING WORK AND THE VEHICLE WOULD NOT START AFTER THE LOCKING SYSTEM MALFUNCTIONED. IT TOOK THE CONTACT OVER 10 MINUTES TO FINALLY BE ABLE TO START THE VEHICLE. THE EALER SHEEHAN BUICK (2800 N FEDERAL HWY LIGHTHOUSE POINT FL 33064-6849 (866) 586-9080) TRIED TO SET AN APPOINTMENT AND WANTED TO CHARGE A DIAGNOSTIC FEE OF $180. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 54,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296980January 3, 2020
EXTERIOR LIGHTING
CONDENSATION, WATER ACCUMULATION IN DRIVER-SIDE HEADLIGHT ASSEMBLY. NO DAMAGE OR CRACKS IN HEADLIGHT. DIAGNOSTIC AT GM DEALERSHIP STATED THAT WATER ACCUMULATION IS DUE TO BAD SEAL; ENTIRE HEADLIGHT ASSEMBLY MUST BE REPLACED. CONSUMER CONTACTED GENERAL MOTORS TO REQUEST ASSISTANCE THROUGH A CUSTOMER SATISFACTION PROGRAM. GM STATED AND THAT SEAL/CONDENSATION IS NOT THEIR CONCERN UNTIL THERE IS A SAFETY ISSUE AND NOTED THAT THE BUMPER TO BUMPER WARRANTY EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277187October 30, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PRIOR TO THIS EVENT THE RADIO AND INTERIOR AND EXTERIOR LIGHT WOULD FLICKER AND THE RADIO WOULD TURN OFF COMPLETELY. THE BATTERY WAS THE ORIGINAL BATTERY SO WE REPLACED IT. BUT IT WASN'T COMPLETELY SHOT AT THAT POINT. DURING THE SAME TIME OF THIS HAPPENING THE BATTERY IN THE KEY FOB WENT BAD ALSO. SO I THOUGHT THAT MAY HAVE HAD SOMETHING TO DO WITH IT. HAD TO DISCONNECT THE BATTERY COMPLETELY TO RESET THE COMPUTER BECAUSE THERE WAS ANY POWER TO THE CAR AT ALL. WAITED A FEW MINUTES HOOKED IT BACK UP AND IT ALLOWED US TO JUMP THE CAR OFF.. THE RADIO AND LIGHTS HAVE ON A FEW OCCASIONS DID THE SAME AS BEFORE BUT NEVER THE ISSUE OF STARTING. SO NOW IT DID THE SAME THING AS BEFORE SO ONCE IT WAS JUMPED AGAIN I TOOK IT TO MY LOCAL AUTOZONE AND HAD THE BATTERY AND ALTERNATOR CHECKED AND GOT AN ALL GOOD REPORT. IN ADDITION THIS TIME THE ABS AND THE STAILITRAK AND TRACTION CONTROL LIGHT CANE ON AND WOULD GO OUT UNTIL THE COMPUTER WAS RESET BY DISCONNECTING THE BATTERY. I'VE READ A COUPLE OF FORUMS AND THE SEEMS TO BE MORE OF THE SAME ISSUE WITH OTHER OWNERS. SOME EVEN STATED THEIR VEHICLE EVEN SHUTOFF IN MOTION. AS I SIT FILLING THIS FORM OUT THE RADIO AND THE LIGHT IN THE GLOVE BOX CONTINUE TO COME ON AND OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271399October 27, 2019
ELECTRICAL SYSTEM
THE HEADLIGHT WIRING SYSTEM DOES NOT CONTINUE TO FUNCTION, FOR SOME REASON IT DOES NOT GIVE POWER TO THE HID HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269440October 18, 2019
EXTERIOR LIGHTING
CONDENSATION, WATER ACCUMULATION IN HEADLIGHT ASSEMBLY. NO DAMAGE OR CRACKS IN HEADLIGHT. BULB WENT OUT. PURCHASED NEW BULB TO REPLACE AND REPLACEMENT DID NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268381October 14, 2019
EXTERIOR LIGHTING
MOISTURE IN DRIVERS SIDE HID HEADLIGHT CAUSED DAMAGE TO BALLAST BLOWING HEADLIGHT . REPLACED BALLAST AND BULB,BUT DAYTIME RUNNING LIGHT DOES NOT ILLUMINATE. HEADLIGHT SHORTED OUT WHEN CAR WAS STARTED IN MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252287August 29, 2019
EXTERIOR LIGHTING
DRIVER SIDE HEADLIGHT BEGAN DEVELOPING MOISTURE INSIDE AND THE HEADLAMP ULTIMATELY FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246642August 27, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 BUICK REGAL. UPON STARTING THE VEHICLE, THE PASSENGER SIDE HEADLIGHT BEGAN BLINKING AND WENT COMPLETELY OUT. UPON INSPECTING THE VEHICLE, THE CONTACT FOUND MOISTURE BUILD UP IN THE HEADLIGHT, WHICH HE BELIEVED CAUSED THE FAILURE. AFTER SOME TIME, THE DRIVER'S SIDE HEADLIGHT ALSO FAILED TO OPERATE. THE CONTACT DROVE TO AUTOCENTERS NISSAN (1825 E EDWARDSVILLE RD, WOOD RIVER, IL 62095, 618-251-3000) WHERE HE PURCHASED THE VEHICLE FROM AND WAS INFORMED THAT DESPITE HAVING AN EXTENDED WARRANTY, HEADLIGHTS WERE NOT COVERED UNDER THE WARRANTY. THE CONTACT THEN DROVE THE VEHICLE TO AN UNKNOWN BUICK DEALER (THAT HAS SINCE CLOSED) AND WAS ALSO INFORMED THAT THE HEADLIGHTS WERE NOT UNDER WARRANTY AND WAS GIVEN A COST ESTIMATE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244548August 16, 2019
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
AT LESS THAN 90K MILES MY POWER STEERING ABRUPTLY WITHOUT WARNING STOPPED WORKING WHILE I WAS DRIVING THE CAR. MY AUTOMATIC TRANSMISSION WILL ABRUPTLY WITHOUT WARNING STAY STUCK IN A LOW GEAR WHILE I AM DRIVING. I TURN OFF THE CAR AND START IT AGAIN AND IT'S FINE. MY COMPUTER SCREEN WILL GO BLACK AND STAY THAT WAY, WHICH CONTROLS THE RADIO, NAVIGATION, ETC., THEN IT WILL BEGIN WORKING AGAIN AFTER A FEW MINUTES, HOURS, DAYS, JUST WHENEVER IT DECIDES TO START WORKING. THE SCREEN HAS ALSO HAD RAPID MOVING LINES OF BLACK AND WHITE. MY LEFT TURN SIGNAL WORKS, BUT YET IT CONSTANTLY HAS A RAPID TURN SIGNAL SOUND LIKE IT IS GOING OUT OR IS OUT, YET EVEN WHEN I CHANGE THE BULB IT STILL MAKES THE SOUND. THE POWER STEERING I JUST FIXED A MONTH AGO, ALL OTHER ISSUES ARE ON GOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243382August 12, 2019
SERVICE BRAKES
BRAKE PEDAL DOES NOT RAISE AFTER APPLY, BRAKES REMAIN APPLIED OR BRAKE LIGHTS ON. DISCOVERED WHILE DRIVING. VEHICLE FELT SLUGGISH. I AM ABLE TO PULL THE BRAKE PEDAL UP BY HAND WHEN VEHICLE IS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242245August 7, 2019
EXTERIOR LIGHTING
DRIVER SIDE HEADLAMP HAS CONDENSATION IN IT CAUSING IT TO QUIT WORKING. THE CAR WAS TAKEN TO THE GARAGE AND WAS TOLD THAT THIS IS A VERY COMMON PROBLEM WITH THE BUICK REGAL. I WAS GIVEN A REPAIR COST OF OVER $1600. I WAS ALSO TOLD THAT THIS WILL PROBABLY OCCUR AGAIN. THERE WAS NO INDICATION THAT MY HEADLIGHT WAS NOT WORKING UNTIL I WAS DRIVING DOWN THE ROAD AT NIGHT AND ANOTHER VEHICLE FLASHED THEIR HIGH BEAMS AT ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231787July 14, 2019
EXTERIOR LIGHTING
FRONT DRIVERS HEADLIGHT FILLS WITH WATER. CAUSES LIGHT BULB TO EXPLODE. CONDENSATION IS I. THE HEADLIGHT. THE AMOUNT OF WATER THAT CAME OUT OF THE HEADLIGHT WAS ABOUT 10 OUNCES. NO VISIBLE CRACKS OR DAMAGE TO HEADLIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220023June 14, 2019
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
WHEN DRIVING THE VEHICLE IT STOPS OUT OF NOWHERE AND CUTS BACK ON. THERE IS A BURNING/MELTING SMELL COMING FROM THE BACK OF THE VEHICLE. ONCE THE CAR IS OFF SOMETIMES THE BATTERY IS DRAINED. THE DRIVER SIDE HEAD LIGHT KEEPS GETTING MOISTURE INSIDE AND CAUSES THE BULB TO GO OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217371June 2, 2019
EXTERIOR LIGHTING
DEFECTIVE FRONT HEAD LAMP ENCLOSURES LEFT & RIGHT ONES CRACKING LETTING MOISTURE IN CAUSING LOW BEAM HALOGEN HEAD LAMP BULBS TO EXPLODE DUE TO CONTACT WITH MOISTURE. DEFECTIVE DESIGN ON HEAD LAMP ENCLOSURE ASSEMBLY'S
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207077May 12, 2019
EXTERIOR LIGHTING
DRIVER'S SIDE HEADLAMP FILLS WITH WATER CAUSING BULB TO BURN OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207078May 12, 2019
EXTERIOR LIGHTING
DRIVER'S SIDE HEADLAMP FILLS UP WITH WATER CAUSING BULB TO BURN OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195612April 11, 2019
ELECTRICAL SYSTEM
TAKATA RECALL.....THE ECM IS STILL NOT FUNCTIONING PROPERLY AFTER THE RECALL IT NEEDS TO BE RECALLED AGAIN. IT IS VERY DANGEROUS CAR WILL CUT OFF IN THE MIDDLE OF TRAFFIC.SOMETHING NEEDS TO BE DONE!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180688February 17, 2019
EXTERIOR LIGHTING
BOTH HEAD LIGHTS CONTINUOUSLY FILL UP WITH MOISTURE AND CAUSE THE HEAD LIGHTS TO NOT FUNCTION WHICH BECOMES VERY DANGEROUS AT NIGHT WHEN I DO NOT EXPECT IT TO HAPPEN. THIS SEEMS TO BE A COMMON PROBLEM WITH THESE VEHICLE AS MANY PEOPLE COMPLAIN ON AUTO FORUMS ABOUT IT. THE LIGHTS DON'T WORK WHILE VEHICLE IS STATIONARY OR MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176563February 12, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 BUICK REGAL. THE CONTACT STATED THAT THE HEADLIGHT ASSEMBLIES KEPT FILLING UP WITH WATER, WHICH CAUSED THE BULBS TO SHORT OUT. STOOPS BUICK GMC (1251 QUAKER BLVD, PLAINFIELD, IN 46168, (317) 839-7771) REPLACED THE HEADLIGHT ASSEMBLIES THREE TIMES. THE MOST RECENT REPLACEMENT WAS LAST WEEK. THE DEALER HAD NOT REVEALED HOW THE WATER WAS ENTERING INTO THE HEADLIGHT ASSEMBLIES. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154722November 29, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
,A MONTH AGO MY DRIVER HEADLIGHT WENT OUT TRIED REPLACING BULBS TWICE STILL NO LIGHT TRIED A RELAY SWITCH STILL NOT LIGHT, LIGHT WENT OUT WHILE DRIVING TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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