Buick Regal Complaints (2004)

66 consumer complaints on file.

#10644629October 14, 2014
ELECTRICAL SYSTEM
ON AUG 13 I NOTICED THAT I WAS HAVING ISSUES STARTING MY 2004 BUICK REGAL. ON AUG 25 I HAD MY 2004 BUICK REGAL TOWED TO GATEWAY BUICK GMC AT 11438 LBJ FWY, DALLAS, TX DUE TO THE CAR IMMEDIATELY SHUTTING OFF AFTER STARTING IT AND SHUTTING OFF WHILE DRIVING. THE MECHANICS DETERMINED THAT IT WAS DUE TO WIRING IN THE ENGINE HARNESS THAT SHORTED OUT THE BATTERY AND ALSO DAMAGED THE CAMSHAFT AND THE CRANKSHAFT SENSORS. THE BATTERY, WIRES, AND SENSORS WERE ALL REPLACED. ON AUG 27 I WENT AND PICKED UP THE CAR AND LATER ON THAT DAY I TRIED TO START THE CAR AND RAN INTO THE SAME ISSUE. I HAD THE CAR TOWED BACK TO THE DEALERSHIP ON AUG 28 AND THEY DETERMINED THAT IT WAS DUE TO A DEAD BATTERY. THAT NIGHT AUG 27 WHEN I TRIED TO START THE CAR I NOTICED THAT THE DASHBOARD LIGHTS NEVER SHUTOFF THUS KILLING THE BATTERY (WIRING DONE BY THE MECHANIC). WE GOT THE BATTERY REPLACED AND ON SEP 4 WE WENT TO PICK UP THE CAR. ON OUR WAY HOME THE CAR SHUTS OFF WHILE DOING 60 MPH ON THE HIGHWAY. LATER ON THAT NIGHT THE SAME ISSUE RETURNED. ON SEP 4 WE HAD THE CAR TOWED BACK TO THE DEALERSHIP.THE DEALERSHIP FOUND THAT WE HAD AN IGNITION SWITCH PROBLEM AND THEY WANTED $303. UNFORTUNATELY, MY VIN NUMBER WAS NOT INCLUDED IN THIS OFFICIAL RECALL. I CALLED GM AND SPOKE WITH [XXX] (1-866-790-5700 EX. 41026, CASE #: 71-1361100546) WHO WASN'T HELPFUL. I KNOW THAT MY VIN WASN'T INCLUDED IN THE RECALL, BUT I??M HAVING THE SAME ISSUES AS THE OTHER GM BRANDS AND MODELS. THE ONLY REMEDY HE OFFERED WAS THAT I PAY FOR THE REPAIR. I WOULD LIKE GM TO LOOK INTO MY VEHICLE BEING INCLUDED IN THE RECALL AND TO REIMBURSE ME FOR THE REPAIR FOR MY IGNITION SWITCH TOTALING $303 SINCE I BELIEVE IT??S THE SAME ISSUE THAT ITS OTHER MODELS ARE HAVING. FINALLY, I WOULD LIKE TO BE REIMBURSED FOR THE 3 RENTAL CAR COSTS. I INCURRED A COST OF $42.05 FROM AVIS, $343.39 FROM BUDGET, AND $89.21 FROM ENTERPRISE TOTALING $474.65. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637109September 17, 2014
ELECTRICAL SYSTEM
I WAS DRIVING HOME AND THE ENGINE TURNED OFF AND I HAD NO POWER STEERING AND NO POWER BRAKES; I WAS LUCKY ENOUGH TO SLOW DOWN AND PULL CAR OFF THE STREET. THE IGNITION SWITCH WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633005September 14, 2014
ELECTRICAL SYSTEM
IGNITION SWITCH FAILED. ALL ALARMS ON INSTRUMENT PANEL LIT UP AND THE ENGINE DIED WITH NO POWER STEERING OR BRAKES. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED TO THE LOCAL CHEVROLET DEALER. THE IGNITION SWITCH WAS FOUND TO BE FAULTY AND WAS REPLACED. ALTHOUGH I FOUND INFORMATION ON THE WEB PAGE INDICATING THAT GM HAD IDENTIFIED THE 2004 - 2005 BUICK REGAL LS AND GS AS HAVING IGNITION SWITCH DEFAULTS THE LOCAL DEALER ADVISED THAT A RECALL HAS NOT BEEN ANNOUNCED AS OF NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629270August 29, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
MY 2004 BUICK REGAL LS, JUST RECENTLY STARTED TO SHUT OFF OR WON'T TURN ON, BUT AT THE SAME TIME ALL THE LIGHTS IN THE INSTRUMENTAL PANEL WOULD BE FLASHING ON AND OFF REPEATEDLY NONSTOP. AS I WOULD TURN ON MY BUICK BY TURNING THE IGNITION SWITCH, IT WOULDN'T TURN ON BUT ALSO ALL THE LIGHTS WOULD BE FLICKERING ON AND OFF RAPIDLY. I WOULD HAVE TO KEEP TURNING THE IGNITION SWITCH ON AND OFF FOR ABOUT 10-20 TIMES UNTIL FINALLY MY BUICK WOULD TURN ON. NOW WHEN I WOULD BE DRIVING IT WOULD SHUT OF BY ME PUT MY TURN SIGNAL LEFT OR RIGHT OR IT WOULD SHUT OFF BY ITSELF. AGAIN AS IT WOULD SHUT OFF ALL THE LIGHTS IN THE INSTRUMENTAL PANEL WOULD BE FLASHING ON AND OFF REPEATEDLY AND I WOULD LOOSE ACCELERATION AND POWER STEERING. SOMETIMES I WOULD BE LUCKY ENOUGH TO GET IT STARTED RIGHT AWAY, BUT IF I WAS UNLUCKY I WOULD HAVE TO PULL OVER AND TRY TO GET IT STARTED AGAIN. IT'S NOW HAPPENING SO MUCH THAT I FOUND OUT THAT I COULD SOMETIMES TURN ON MY EMERGENCY HAZARD AND IT WOULD MAKE THE LIGHTS STOP FLICKERING AND REGAIN POWER TO THE ACCELERATION AND POWER STEERING. I CAN'T BELIEVE THAT MY YEAR MAKE AND MODEL ISN'T PART OF THE GM'S RECALL FOR THE IGNITION SHUT OFF PROBLEMS. WHAT WILL IT TAKE? MANY DEATHS FOR THEM TO DO SOMETHING ABOUT IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615046July 21, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), STEERING
ENGINE STALLS AFTER FIRST STARTUP, THEN AFTER RESTART ALL WARNING LIGHTS BLINK FOR LONG PERIOD. VEHICLE STALLS WHEN STOPPING FOR A TRAFFIC SIGNAL OR SLOWING DOWN TO TURN. THEN, WHEN IGNITION SWITCH WAS TURNED TO OFF POSITION, COULD NOT REMOVE KEY, AND COULD NOT TURN ENGINE OFF. MECHANIC REPLACED IGNITION ELECTRICAL SWITCH, REPLACED IGNITION TUMBLER ASSEMBLY, MADE NEW KEYS. WE SPENT $1,171.01 FOR THESE REPAIRS. WROTE A LONG LETTER TO BUICK CUSTOMER ASSISTANCE CENTER ON JULY 1, 2014, AND EXPLAINED ALL THE DETAILS OF THIS IGNITION-RELATED PROBLEM. FOUND 21 SIMILAR COMPLAINTS AT SAFERCAR.GOV. GMC NEVER ISSUED A RECALL NOTICE ON THESE IGNITION-RELATED PROBLEMS, AND SAID OUR VEHICLE DID NOT HAVE CERTAIN DEFECTIVE MANUFACTURER PARTS INSTALLED AS ORIGINAL EQUIPMENT. WHO THE HELL INSTALLED THESE DEFECTIVE IGNITION-RELATED PARTS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610959July 16, 2014
ELECTRICAL SYSTEM:IGNITION, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE ENGINE, STEERING WHEEL AND BRAKES FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE SUDDENLY DIED ON DECELERATION. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATIONS HOWEVER, THE FAILURE RECURRED FIVE MINUTES LATER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE THROTTLE BODY AND IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 120,500 AND THE CURRENT MILEAGE WAS 120,600. UPDATED 8/28/14*CN UPDATED 11/25/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610091July 12, 2014
ELECTRICAL SYSTEM
WHILE DRIVING IN TOWN MY 2004 BUICK REGAL COMPLETELY SHUT OFF. WHEN I PUT IT IN PARK AND TRIED TO RESTART IT ALL OF THE LIGHTS STARTED FLASHING AND LUCKILY IT STARTED BACK UP AFTER A COUPLE MINUTES. I DROVE TO WORK AND THEN HOME AND EVERYTHING WAS NORMAL. THE NEXT MORNING I WENT TO THE STORE AND AT A STOP LIGHT IT SHUT OFF COMPLETELY AGAIN. THIS TIME IT BARELY STARTED AND I IMMEDIATELY DROVE IT TO THE DEALERSHIP. A THAT POINT MY CAR WOULDN'T EVEN START UP AGAIN AND I WAS WITHOUT MY CAR FOR OVER A WEEK. 460 DOLLARS LATER MY CAR IS FINALLY SAFE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595338May 31, 2014
STEERING, VEHICLE SPEED CONTROL
TODAY, MAY 31, 2014, I WAS DRIVING AND SMELT A HARSH SMOKE FROM MY CAR. UPON PULLING OVER, AND TURNING THE VEHICLE OFF, ONCE STARTED AGAIN THE CAR'S STEERING WHEEL WOULD NO LONGER TURN (IT LOCKED UP). ABOUT 4 YEARS AGO I WAS DRIVING ON THE HIGHWAY WHEN THE CAR SHUT OFF AND THE STEERING WHEEL LOCKED UP. I GOT THE ELECTRICAL SYSTEM REPLACED. BETWEEN THAT TIME AND NOW, LIGHTS DIM ON AND OFF, AT ONE POINT LIGHTS WERE FLASHING, THE GAS PEDAL BEGAN TO SCREECH SLIGHTLY AS OF YESTERDAY, AND I CAN'T LEAVE ITEMS PLUGGED INTO THE CIGARETTE LIGHTER OF THE CAR OVERNIGHT BECAUSE THE CAR WILL DIE. NO LONGER FEEL SAFE TO DRIVE THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588781May 16, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING THE CAR AT 40MPH WHEN ALL OF A SUDDEN IT CUT OFF AND ALL THE GAUGE LIGHTS CAME ON. I WAS NEARLY SIDE SWIPED BY ANOTHER CAR. I RESTARTED THE CAR BUT IT WOULD NOT START. I TRIED TO START IT UP AGAIN. IT STARTED BUT WOULD NOT SHIFT OUT OF PARK. THE GAUGE LIGHTS ON THE DASH BOARD WERE STILL ON. I RESTARTED THE CAR AGAIN AND WAS ABLE TO DRIVE IT HOME; THE SIGNAL LIGHTS AND HEAD LIGHTS DID NOT WORK. WHEN I WAS FINALLY ABLE TO START IT UP AND TAKE IT TO A MECHANIC, I WAS TOLD THE PROBLEM WAS THE IGNITION SWITCH. I PAID A TOTAL OF $540 FOR THEM TO REPAIR THIS PROBLEM. GMC KNEW ABOUT THE PROBLEM AND DID NOT REPORT A RECALL TO CONSUMERS NOR OFFER TO FIX IT. ALL I'M ASKING IS FOR A REFUND OF THE MONEY I PAID; $540. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584711April 24, 2014
ELECTRICAL SYSTEM, STEERING
THE VEHICLE BEGAN RANDOMLY DYING WHILE DRIVING AT SPEEDS UNDER 35MPH OR IDLING AT A STOPLIGHT. THIS HAPPENED ONCE PRIOR TO AUG. '13, BUT THE FREQUENCY INCREASED. THERE WAS NO INDICATION WHEN THIS WOULD OCCUR AND NO WARNING UNTIL THE LOSS OF STEERING AND ACCELERATION. AS THE FREQUENCY INCREASED THE VEHICLE WAS TAKEN TO A MECHANIC, BUT WITH NO SERVICE ENGINE LIGHT, THERE WERE NO REPAIR CODES TO ISOLATE THE ISSUE. THEY WERE UNABLE TO FIX. THE PROBLEM WORSENED AND THE INSTRUMENT CLUSTER BEGAN FLASHING RANDOMLY. THE ONLY WAY TO STOP THE FLASHING WAS TO PUSH THE HAZARD SWITCH, BUT THE VEHICLE STILL DIED. THE MECHANIC REPLACED THE IGNITION SWITCH IN JAN. 2014. SINCE THEN THE VEHICLE HAS DIED TWICE WHILE DRIVING, AGAIN WITH NO WARNINGS. TODAY THIS HAPPENED AT A LOW SPEED ON A MAJOR HIGHWAY ALMOST CAUSING THE VEHICLE BEHIND TO REAR-END ME. PLEASE LOOK INTO THIS SITUATION AS IT APPEARS THERE HAVE BEEN OTHERS WITH A SIMILAR ISSUE. THIS IS A SAFETY ISSUE FOR THE OWNERS OF THE VEHICLES AND OTHER DRIVING AROUND THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578984April 10, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM
FIRST TIME MY CAR STALLED AND HAD THE IGNITION SWITCH REPLACED WAS 15 MONTHS AFTER PURCHASING IT FROM A BUICK DEALER. BEGINNING 9/2011 CAR BEGAN STALLING AT MANY AND VARIOUS TIMES. I ATTEMPTED TO HAVE THIS REPAIRED - TAKING TO MY BUICK DEALER ON MANY OCCASIONS AND TO MY LOCAL AUTO MECHANIC MAKING REPAIRS AS SUGGESTED AND STILL MY CAR CONTINUED TO STALL, MOST RECENT TIME OF STALLING - OCT. 2013 - HAD BUICK DEALER AGAIN CHECK AND RESEARCH TECHNICAL DOCUMENTS TO SEE WHAT COULD BE CAUSING THIS PROBLEM - BUICK COULD NOT FIND ANYTHING EVEN AFTER I ASKED THEM 'COULD IT BE MY IGNITION SWITCH' AND WAS TOLD NO. I TOOK MY CAR TO MY LOCAL AUTO MECHANIC AGAIN AND AFTER DOING LOTS OF TESTING - HE REPLACED MY IGNITION SWITCH. CAR HAS NOT STALLED SINCE. AS I UNDERSTAND IT - MY IGNITION SWITCH COULD FAIL AGAIN AND I AM REQUESTING THAT MY MAKE AND MODEL BE REVIEWED AND INCLUDED IN THE 'RECENT' GM IGNITION SWITCH RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576480April 1, 2014
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
DRIVING DOWN THE ROAD AT 30 MPH WITHOUT NOTICE THE CAR TURNED OFF WITH NO APPARENT REASON. CAUSING THE CAR TO LOOSE POWER STEERING, POWER BRAKES, AND RAPID LOSS OF SPEED IN A BUSY DOWNTOWN SETTING. THIS HAS HAPPENED 4 OTHER TIMES SINCE THEN. WE HAVE READ OTHER COMPLAINTS ON FORUMS RECENTLY AND EVERYONE WHO HAS REPLACED THEIR IGNITION SWITCH HAS NOT HAD A PROBLEM SINCE. WE WOULD LIKE THIS INVESTIGATED BECAUSE BUICKS ARE NOT ON THE LIST AT THIS TIME FOR THE NATIONAL RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575939March 31, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD JERK WITHOUT WARNING. THE CONTACT MENTIONED THAT THE KEYS WOULD DANGLE FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573438March 19, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT THE IGNITION MODULE FAILED, CAUSING THE VEHICLE TO STALL SPORADICALLY AND WITHOUT WARNING. THE CONTACT WOULD SHIFT FROM PARK TO NEUTRAL BEFORE ATTEMPTING TO RESTART THE VEHICLE. ADDITIONALLY, THE INSTRUMENT PANEL LIGHTS WOULD FLICKER INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. THE FAILURE LATER RECURRED AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE IGNITION SWITCH WAS REPAIRED BUT TO NO AVAIL. THE DEALER THEN STATED THAT THE IGNITION CYLINDER. WOULD NEED REPLACING HOWEVER, THE PART WAS NOT AVAILABLE TO COMPLETE THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97650.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485466November 10, 2012
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), STEERING
1ST TIME VEHICLE WHEELS AND STEERING COMPLETELY LOCKED UP WHEN MAKING A RIGHT TURN BLOCKING TRAFFIC AND HAD TO BE TOWED AFTER POLICE AND NO ONE COULD RELEASE IT. AFTER HAVING TOWED THE VEHICLE TO MY HOME. I WAS ABLE TO RELEASE THE LOCK AND TESTED IT BEFORE I DECIDED TO DRIVE IT TO A GAS STATION FOR GAS. AS I PULLED OUT OF THE GAS STATION THE VEHICLE LOCKED UP AGAIN BLOCKING TWO LANES OF TRAFFIC COMING AT ME ON A 4 LANE COUNTY ROAD. I SENT A LETTER TO GM REPORTING THE PROBLEM AND THE REPAIR THAT WAS DONE, BUT I AM VERY CONCERNED THAT THERE MAY BE OTHER VEHICLES ON THE ROAD THAT COULD END UP WITH MANY DEATHS. AND I AM NOT CONFIDENT THAT MY PROBLEM HAS BEEN SOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407654June 20, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
RADIATOR WAS DRAINED, FLUSHED AND REFILLED WITH RECOMMENDED DEXCOOL COOLANT. THEN STARTED TO LEAK ABOUT A PINT A DAY. DEALER SAID THAT FOR $700.00 THEY CAN REPLACE THE PLASTIC INTAKE MANIFOLD GASKETS (ORIGINAL EQUIPMENT) WITH STEEL ONES. ON A LIMITED INCOME, I CANNOT HAVE THAT DONE YET. I DAILY ADD A PINT OF COOLANT TO PREVENT ENGINE OVERHEATING. I HAVE TO CLEAN MY GARAGE FLOOR EVERY MORNING FROM THE LEAKING. **TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285809September 30, 2009
FUEL SYSTEM, OTHER
I HAVE A APRIL, 2004 BUICK REGAL 3.8L V6 ENGINE WITH A PLASTIC IN-TAKE MANIFOLD. GM IS RECALLING 1997-2003, BUT NOT MY 2004 DEALER BANKSON CHEV. N.RICHLAND HILLS, TX (817) 498-2400 SAYS IT WILL COST ME $800.00 TO REPLACE CAN YOU HELP AND ACCEPT THE 2004 BUICK REGAL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269095May 18, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT SMELLED A BURNING ODOR IN HER VEHICLE WHILE IT WAS IDLING AND IN MOTION. THE DEALER INSPECTED THE VEHICLE, BUT FOUND NO FAILURES. SHE IS FILING A COMPLAINT WITH THE FTC. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267640May 4, 2009
WHEELS, TIRES
I AM COMPLAINING ABOUT THE RIMS ON MY BUICK. I CONSTANTLY HAVE FLAT OR LOW TIRES. I HAD A FEW MECHANICS LOOK AT MY TIRES AND THEY SAID THE ALUMINUM ON THE RIM IS PEELING OFF. SO THAT MEANS THAT I NEED TO BUY NEW RIMS AND THAT IS EXPENSIVE. IT STARTED OUT ONCE IN A WHILE BUT NOW I FILL UP MY TIRES EVERY THREE OR FOUR DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215827January 23, 2008
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
2004 BUICK REGAL STOPS WHILE DRIVING. KEY WAS STUCK IN IGNITION AND REPAIRED AT LOCAL DEALER IN MACON. VEHICLE NOW SHUTS OFF WHILE DRIVING AT SPEED AT 45 MPH OR MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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