Buick Park Avenue Complaints (1997)
219 consumer complaints on file.
- #738803January 4, 2001STRUCTURE:BODY:DOOR
PLASTIC ELECTRICAL SWITCHES ARE BREAKING AND FALLING OFF. DOOR PANNEL AND SEAT ADJUSTMENT SWITCH FALLING OFF. WE ALSO FEEL LIKE IT MAY HAVE BEEN FLOODED AT ONE TIME AND WAS NOT DISCLOSED AT TIME OF PURCHASE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #558737January 3, 2001SEAT BELTS:FRONT:WEBBING
OWNER SEEKING REIMBURSEMENT FOR RECALL CAMPAIGN 00V-227, EXPERIENCED DEFECT PRIOR TO NOTIFICATION, SEATBELT WOULD NOT RETRACT. *CJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #558440December 8, 2000SEAT BELTS:FRONT:WEBBING
SEAT BELTS BECAME INOPERATIVE PRIOR TO RECALL 00V-117, CONSUMER REQUEST REIMBURSEMENT. NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #876213December 8, 2000SEATS:FRONT ASSEMBLY:RECLINER
CAR WAS TAKEN IN FOR A RECALL FOR BUCKET SEAT LATCH, AND DEALER BROKE PART OF SEAT THAT WAS ON RECALL. TOLD CONSUMER THAT THAT PARTS WERE IN, BUT IN A WHILE CONSUMER WAS WAITING AND PARTS FELL OFF. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #556901October 24, 2000SEAT BELTS:FRONT:WEBBING
OWNER IS SEEKING REIMBURSEMENT FROM MANUFACTURE FOR RECALL (00V-117). REPAIRS WERE MADE PRIOR TO RECEIVING RECALL NOTIFICATION, OWNER WOULD LIKE TO BE REIMBURSE FOR CHARGES. *CJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #556390October 24, 2000SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
THE CONSUMER FEELS THE HEAD REST DESIGN IS NOT SUFFICIENT AND WOULD NOT PROTECT THE CONSUMERS HEAD DURING A COLLISION. *MJS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #873047October 16, 2000STEERING:RACK AND PINION
RACK AND PINION STEERING IS BINDING DUE TO DEFECTIVE PARTS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #872425October 6, 2000SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CONSUMER CONTACTED DEALER REGARDING RECALL NO 00V117000/ MANUFACTURER'S RECALL 00039, DEALER CORRECTED THE PROBLEM CONSUMER NOTICED SHOULDER BELT WAS LOCKING WHEN MAKING ANY SLIGHT MOVEMENT.*AK THE DRIVER SIDE SEAT BELT IS STILL DOES NOT RETRACT. *YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #870740September 18, 2000SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING AT 50 MPH GOING DOWN HILL BRAKE PEDAL WAS LOCKED IN PLACE. CONSUMER COULD NOT PRESS BRAKE, AND HAD TO COAST DOWN THE HILL. *AK THE POSSIBLE CAUSE IS BRAKES HEATING THE FLUID AND WAS FIXED BY THE DEALER. *YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #869842September 7, 2000POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER WILL HEAR A LOUD THUMP AND VEHICLE WILL JERK WHEN FIRST STARTING VEHICLE, AND PUTTING IT INTO REVERSE. DEALER CANNOT DETERMINE CAUSE. THEY HAVE CONTACTED A SERVICE ADVISOR, CONSUMER HAS BEEN WAITING FOR THE SERVICE ADVISOR TO RETURN CALL SINCE JANUARY 2000.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #730495September 6, 2000SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FIRST TIME REPAIRED BRAKES AT 19000 MILES. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #869617September 5, 2000SEAT BELTS:FRONT:WEBBING
00 117 000/GM SHOULDER BELTS: RECEIVED MANUFACTURER'S RECALL NOTICE, INFORMING THAT PARTS WERE AVAILABLE. CONTACTED DEALER(WEST POINT BUICK, HOUSTON, TEXAS, PHONE # 281/493-2000 FOR A APPOIMENT, AND WAS INFORMED THAT PART WERE NOT AVAILABLE. APPOINTMENT WOULD NOT BE MADE UNTIL LATER. CAN NHTSA PROVIDE ANY INFORMATION ON THIS MATTER.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #868198August 21, 2000SEAT BELTS:FRONT:RETRACTOR
FORNT SEATBELTS TWISTED, ALLOWING WEBBING TO BE JAMMED INTO THE RETRACTOR. A RECALL HAS BEEN ISSUED ON THE VEHICLE MAKE; HOWEVER THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #867626August 11, 2000ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE TRAVELING INSTRUMENT PANEL DISPLAYED AN OFF TRACK FUNCTION, WITHIN MINUTES VEHICLE LOST POWER, AND CONSUMER WAS LOCKED IN FOR 15-20 MINUTES. DEALER NOTIFIED. BUT, VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #727550August 10, 2000SUSPENSION
MY ISSUE IS CONSTANT VIBRATION OF THE VEHICLE AT HIGHWAY SPEEDS. I HAVE REPLACED ALL TIRES, ALL STRUTS, BALANCED NUMEROUS TIMES. BUICK PEOPLE TELL ME ITS THE TIRES. TIRE PEOPLE TELL ME ITS THE DRIVE TRAIN. MEANWHILE, NOTHING GETS DONE EXCEPT I KEEP SPENDING MONEY. I DON'T MIND A PROBLEM NOW AND THEN AS LONG AS SOMEONE RESPONDS TO IT. BUT IN THIS CASE, BASED ON MY OWN EXPERIENCE AND READING ACCOUNTS OF OTHER OWNERS, THIS ISSUE NEVER GOES AWAY. MY GUESS IS NOW THAT I'M OUT OF WARRANTY, GM WILL BE MORE THAN HAPPY TO STICK IT ON THE RACK AT THE GOING LABOR RATE AND MAYBE GET TO THE BOTTOM OF IT. I SEE TSB 833004, WHICH I JUST DISCOVERED, WAS PUBLISHED IN 9/98, LONG BEFORE I WENT INTO SUN BUICK WITH THIS ISSUE, BUT THEY NEVER MENTIONED OR DID ANY OF THE REMEDIATION CALLED FOR IN THAT TSB. WHAT OTHER BUTTONS ARE THERE FOR A CONSUMER TO PUSH?*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #867347August 10, 2000SEAT BELTS:FRONT:ANCHORAGE
SHOULDER BELTS DO NOT WORK PROPERLY FOR A BIG PERSON, BUT WORKS FINE FOR A SMALLER PERSON. MANUFACTURER HAS BEEN CONTACTED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #865407July 14, 2000ENGINE AND ENGINE COOLING:ENGINE
CONSUMER NOTICED A SMALL OIL LEAK. TOOK VEHICLE TO DEALER. THEY REPAIRED IT. DEALER SAID THAT A GMC BULLENTIN ABOUT OIL PANS ON BUICKS STATED THAT PAN WAS WAVY AND COULD CAUSE AN OIL LEAK. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #722538May 11, 2000SEAT BELTS:FRONT:RETRACTOR
SEAT BELTS WRINKLE AND JAM INTO RETRACTORS FROM ORDINARY MOVEMENT OF PASSENGER AND /OR DRIVER. THEY BECOME USELESS. CONVERSATIONS WITH DEALERS SERVICE MANAGER STATES THAT IS A "MANIFACTURERS DEFECT" AND NOTHING CAN BE DONE ABOUT IT. DISCUSSIONS WITH MANIFACTURER IS NO HELP. THEY REFER US BACK TO THE DEALER. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #552015May 1, 2000SEAT BELTS:FRONT:ANCHORAGE
CONSUMER TOLD OF MANUFACTURE SERVICE BULLETIN # 9908-50-013 FOR THE REPLACEMENT OF FRONT SEAT BELTS, LOCAL DEALER REPLACED PASSENGER BELT BUT IS RELUCTANT TO REPLACED DRIVER SIDE BELT, THE DRIVER SIDE BELT IS FOLDING AND JAMMING. YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #721780April 21, 2000SEAT BELTS:FRONT:RETRACTOR
SEAT BELTS BECOME TWISTED AND UNABLE TO USE DUE TO JAM OF THE RETRACTING MECHANISM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0