Buick Park Avenue Complaints (1999)

140 consumer complaints on file.

#8002108January 14, 2002
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
CONSUMER NOTICED ACID ON GARAGE FLOOR, CHECKED UNDER HOOD, AND NOTICE ACID LEAKING FROM BATTERY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899402November 26, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE COMING TO A STOP AND THEN PROCEEDED TO GO AND ENGINE DIED. ANOTHER INCIDENT OCCURRED WHILE PULLING OFF FROM A TRAFFIC LIGHT, ENGINE DIED. LAST TIME WHILE GOING OVER A BRIDGE WITH A LOT OF TRAFFIC, CONSUMER SLOWED DOWN, AND DRIVER IN FRONT STARTED TO BACK UP REALLY FAST. WHEN ATTEMPTING TO PUT CAR IN REVERSE, VEHICLE DIED.*AK DEALER COULD NOT DUPLICATE THE PROBLEM.*SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899312November 20, 2001
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
WHILE DRIVING 55 MPH, RIGHT REAR TIRE CAME OFF, VEHICLE VEERED TO LEFT OVER MEDIAN AND INTO ONCOMING TRAFFIC, CONSUMER WAS ABLE TO AVOID A HEAD-ON COLLISION, DEALER DETERMINED THAT SPINDLE OF WHEEL HAD BROKEN. DAMAGE TO VEHICLE WAS $ 10000.00 . CONSUMER AND PASSENGER SUFFERED MINOR INJURIES. *AK *YD
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#897716October 15, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AT 33,000 MILES VEHICLE BEEN EXPERIENCING ONGOING / INTERMITTENT PROBLEMS WITH HESITATION AND STALLING, BY STARTING OR WHILE DRIVING. VEHICLE BEEN IN DEALER SHOP ON THREE OCCASIONS, AND UNABLE TO DUPLICATE THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900556October 1, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER ATTEMPTED TO START VEHICLE AND HEARD A LOUD POP, FLAMES STARTED TO SHOOT OUT FROM UNDER THE HOOD, CLAIM 13-7487-456. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#748988July 23, 2001
STEERING:RACK AND PINION
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889097May 24, 2001
SUSPENSION
STTERING WAS VIBRATION AND MAKING NOISE WHEN TURNING STEERING WHEEL. VEHICLE BEEN IN DEALER SHOP ON THREE OR MORE OCCASIONS, AND UNABLE TO CORRECT THE PROBLEM. PLEASE PROVIDE US WITH ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886424April 23, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, EXTERIOR LIGHTING:TAIL LIGHTS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE HAS EXTENDED BRAKING DISTANCE, MOSTLY IN WET CONDITIONS. WHEN COMING FROM CAR WASH, PEDAL GOES AMOST TO FLOOR. ALSO, ROTORS HAVE BEEN REPLACED 3 TIMES. *AK THE TAIL LIGHT ALWAYS HAD WATER IN IT. THE DRIVER SEAT PANEL FOR ELECTRIC SEATS WAS BROKEN. A DRIVER SIDE LOCK WAS BROKEN AS WELL. THE DEALER POINTED OUT THAT THE VEHICLE'S WARRANTY HAD EXPIRED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886057April 17, 2001
SUSPENSION:FRONT, TIRES
WHILE TRAVELING NOTICE A BUMPING NOISE COMING FROM TIRE. TECHNICIAN STATED THAT TIRES WERE OUT OF ROUND. *AK TIRES ARE GOODYEAR LS EAGLE, SIZE P225/60R16, POSSIBLY A SUSPENSION PROBLEM CAUSING TIRES TO WEAR. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885187April 5, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS EXCESSIVELY WEAR OUT WHILE TRAVELING ON HIGHWAY 95% OF TIME. *AK ROTORS HAVE BEEN REPLACED TWICE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884224March 26, 2001
SUSPENSION
WHEN PARKING OR TURNING LEFT/RIGHT VEHICLE SHIMMIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882227March 6, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING BRAKES VEHICLE VIBRATES AND GRABS. DEALER HAS TURNED ROTORS, BUT PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881356February 23, 2001
VISIBILITY:REARVIEW MIRRORS/DEVICES, SEAT BELTS:FRONT:ANCHORAGE
CONSUMER HAS HAD A REPEATED PROBLEM WITH RIGHT SIDE MIRROR, PARALLEL PARK ASSISTANCE MIRROR, AUTOMATICALLY GOING INTO "PARK MODE". THUS, HE WAS UNABLE TO USE MIRROR TO SEE VEHICLES/OBJECTS/PERSONS. CONSUMER HAS CONTACTED MANUFACTURER, AND WAS TOLD THAT THEY COULD NOT FIND ANYTHING WRONG SINCE IT DID NOT OCCUR WHILE THEY WERE LOOKING AT IT. *AK THE PARK ASSIST MIRROR HAD BEEN REPAIRED AND REPLACED BUT STILL DOES NOT RETRUN TO NORMAL POSITION. THE SEAT BELT MALFUNCTIONED AND WAS REPLACED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878952January 24, 2001
STRUCTURE:BODY:DOOR
POWER DOOR LOCKS DO NOT LOCK OR UNLOCK FROM TIME TO TIME. WHEN CONSUMER CONTACTED DEALER, DEALER SAID THAT THEY COULD DO NOTHING, AND WAS A PROBLEM THAT THEY WERE AWARE OFF. *AK THE CONSUMER POINTED OUT THAT THE PASSENGER DOOR DOES NOT UNLOCK MANUALLY CREATING SAFETY CONCERN. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875659November 29, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI-LOCK BRAKE SYSTEM HAS FAILED 3 TIMES, PEDAL WENT HALFWAY STOPED, BRAKES DID NOT LOCKED, AND NO BRAKING ACTION. DEALER COULD NOT FIND CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900557November 22, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WOULD NOT START WHEN KEY WAS TURNED, ON THE SECOND TRY THE VEHICLE EXPLODED AND THERE WAS A FIRE IN THE ENGINE COMPARTMENT, CLAIM 40-2451-477. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#874900November 14, 2000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM
NEGATIVE POST SNAPPED FROM BATTERY, CAUSING ELECTRICAL SYSTEM TO MALFUNCTION. DEALER HAS BEEN NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872771October 11, 2000
ELECTRICAL SYSTEM:IGNITION
INTERMITTENTLY VEHICLE STALLED AND DIE WITHOUT WARNING. DEALER HAS NOT BEEN ABLE TO DUPLICATE OR CORRECT THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733791October 9, 2000
SEAT BELTS:FRONT:RETRACTOR
EITHER LEFT OR RIGHT FRONT SEAT BELT FAIL TO EXTEND FROM THE RETRACT MECHANISM WHEN THE SEAT BELT HAS BEEN FULLY RETRACTED. SERVICE DEPT. AND BUICK'S DEALER DISTRICT MANAGER, STATE THAT SEAT BELTS ARE WORKING AS "DESIGNED"! WHEN THIS CONDITION OCCURS THERE IS AN UNKNOWN AMOUNT OF TIME THAT WILL PASS BEFORE THE SEAT BELT WILL "RELEASE ITSELF" FROM THIS "FULLY RETRACTED POSITION" AND ALLOW THE PERSON TO EXTEND THE BELT AND BUCKLE TO THE LATCH RECEPTACLE. WHEN THIS "CONDITION" OCCURS, [ THE SERVICE MANAGER AND THE BUICK DISTRICT MANAGER HAVE SEEN THE CONDITION OCCUR ON MY BUICK AND ALSO ON '2000 BUICK P/A, VIN: [XXX]'. THE BUICK DISTRICT MANAGER AS "O.K.'ED THE REPLACEMENT OF THE SEAT BELTS, BUT UNDER THE STATEMENT "THAT THE REPLACEMENT SEAT BELTS WILL HAVE THE SAME DESIGN" IMPLYING THAT I CAN EXPECT THE SAME CONDITIONS. I DID NOT PURCHASE THIS VEHICLE TO SIT IN THE GARAGE. MY WIFE AND I EXPECT TO DRIVE THE BUICK. WE NEED SEAT BELTS THAT WORK CORRECTLY, NOT ONE'S THAT HAVE DEFECTS THAT WILL NOT ALLOW THEM TO BE EXTENDED IN A NORMAL OPERATION AND BUCKLED IN THE LATCH. PLEASE PROVIDE ASSISTANCE E TO ME AND OTHER GM AND BUICK PRODUCT OWNERS. THIS CONDITION WAS ALSO DEMONSTRATED ON THE 2001 BUICK LESABRE ON THE SHOW ROOM OF THE DEALER. VEHICLE DETAIL NOT AVAILABLE, THIS CONDITION EXIST ON MULTIPLE YEARS OF VEHICLES AND MUST BE RESOLVED QUICKLY! THERE ARE PERHAPS NUMBERS OF PERSONS OPERATING THEIR GM AND OR BUICK VEHICLES WITHOUT HAVING THEIR SEAT BELTS BUCKLED DUE TO THIS DEFECT IN SEAT BELT DESIGN. ***HELP!*** INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871771September 28, 2000
SUSPENSION:FRONT
WHILE DRIVING ABOUT HIGHWAY SPEED VEHICLE WILL START VIBRATING .IT COULD BE FELT FROM FRONT TO THE REAR OF VEHICLE. MANUFACTURER STATED THAT WAS NORMAL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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