Buick Park Avenue Complaints (1997)

219 consumer complaints on file.

#10069116January 15, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, EQUIPMENT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, POWER TRAIN, ENGINE AND ENGINE COOLING
THE A/C WILL TURN ON AGAIN AFTER I TURN IT OFF. THE RADIO WILL SHIFT TO CASSETTE AND BACK WHILE DISPLAYING E33. DRIVERS WINDOW WILL COME DOWN UNEVENLY AND GET WEDGED. THE ALTERNATER WENT OUT AND THE BOTTOM BOLT STRIPPED DURING REMOVAL. THERE IS A LURCH SOMETIMES DURING SHIFTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053203January 14, 2004
STEERING:RACK AND PINION
HARD STEERING TURNING RIGHT AT LOW SPEEDS. ITEM REPAIRED 1/14/2004 AT DEALER AT A COST TO ME OF $1351.18. REPAIR INVOICE STATES " INTERNAL FAILURE OF STEERING GEAR DIAGNOSED AND REPLACED STEERING GEAR." AUTO IS 1997 BUICK PARK AVE ULTRA WITH 32000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053238January 14, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
MY FACTORY INSTALLED SUPERCHARGER HAS HAD A PULLEY MECHANISM FALL APART. AS A RESULT THE BELT FROM THIS SYSTEM (SIMILAR TO A DRIVE TRAIN BELT) FELL DOWN THROUGH THE ENGINE COMPARTMENT UNDER THE FRONT PASSENGER SIDE TIRE ABRUPTLY STOPPING MY VEHICLE AS THE BELT WAS STILL ATTACHED TO THE ANOTHER COMPONENT IN THE ENGINE. THIS HAS HAPPENED THREE DIFFERENT TIMES AND EACH TIME HAS INVOLVED A DIFFERENT PULLEY ON THE SYSTEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044167October 15, 2003
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
STEERING GEAR BRACKET BROKE ON 1997 BUICK PARK AVENUE.*MR THE CONSUMER HAS GIVEN COPIES OF THE REPAIR BILL AND THE STATEMENT FROM ENTERPRISE FOR THE THREE DAYS IT TOOK TO REPAIR THE VEHICLE, TO THE DEALERSHIP FOR CONSIDERING A REIMBURSEMENT. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040367September 23, 2003
ENGINE AND ENGINE COOLING
THE PLASTIC INTAKE MANIFOLD DEVELOPED A HOLE AND LEAKED ANTI FREEZE ONTO THE CYLINDER. THIS RESULTED IN ENGINE LOCKING UP AND THE CRANK SHAFT BEARING GOING BAD. *AK THE ROD BEARINGS ALSO FAILED DUE TO WATER ENTERING THE OIL PAN. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039147September 18, 2003
SEAT BELTS
DRIVER'S SEAT BELT HAS FAILED. IT WILL NO LONGER RETRACT AND MUST BE REPLACED. THIS IS A SAFETY ISSUE. I DO NOT BELIEVE THAT A SEAT BELT SHOULD FAIL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033429August 25, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE PLASTIC AIR PLENNOM ON THE TOP OF THE 3800 ENGINE OF THE NEWER GEN MOTORS CARS THAT THEY ARE NOW USING WILL NOT HOLD UP UNDER THE HEAT. THE EGR TUBE WHICH EXTENDS UP INTO THE PLASTIC AIR INTAKE BURNS A HOLD INTO THE COOLING SYSTEM SURROUNDING THE EGR TUBE, CAUSING COOLANT TO DRIAN INTO THE THE MOTOR INTAKE CHAMBER. IN TURN, THE COOLANT THEN MIXES WITH THE OIL AND RUINS THE MOTOR ROD BEARINGS. I HAVE ALREADY REPLACED ONE MOTOR AND AM NOW EXPERIENCING SIMILAR TROUBLE WITH THE SECOND MOTOR FOR THE SAME PROBLEM. THEY NEED TO GO BACK TO THE METAL AIR INTAKES!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034308August 22, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
WHILE DRIVING WINDSHIELD WIPERS QUIT WORKING. WHEN THIS OCCURRED DRIVER VISIBILITY WAS REDUCED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020457July 3, 2003
SEAT BELTS:FRONT:RETRACTOR
THE DRIVER SIDE SHOULDER BELT WOULD NOT RETRACT. THE BELT HAD ABOUT 18-18 INCHES OF SLACK AT ALL TIMES. *NLM *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020100May 19, 2003
ENGINE AND ENGINE COOLING
THE DEALER REPLACED THE PLASTIC INTAKE MANIFOLD, WATER PUMP, GASKETS AND SERPENTINE BELT. THE VEHICLE ONLY HAD 47000 MILES ON IT. *NLM THE VEHICLE HAD REQUIRED MANY REPAIRS WHILE UNDER WARRANTY. THE COOLANT TANK KEPT GOING LOW AND THE UPPER AND LOWER GASKET ALONG WITH ALL COMPONENTS. THE WATER PUMP WAS REPLACED. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018683May 14, 2003
FUEL SYSTEM, GASOLINE
FAILURE OF GAS GAUGE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011858March 17, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE ROTORS WARPED PREMATURELY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004611January 24, 2003
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WHILE DRIVING VEHICLE LOST ALL POWER WITHOUT WARNING. THIS RESULTED IN CONSUMER BEING TRAPPED IN THE THEIR VEHICLE. THE DEALERSHIP INDICATED THAT THIS WAS CAUSED BY THE ALTERNATOR FAILING. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003251January 23, 2003
STEERING:HYDRAULIC POWER ASSIST:PUMP
1-23-3 ID LIKE TO REPORT A PROBLEM WITH A GENERAL MOTORS ENGINE, MORE SPECIFICALLY THE BOLTS THEY'RE USING ON THE 3800 SERIES 2 V-6 (PROBABLY A CHEAP PRICED CHINESE PRODUCT). I ASKED AT MY BUICK DEALERSHIP IF THEY SEND INFORMATION TO GM ABOUT A PROBLEM A VEHICLE IS HAVING IF THEY SEE IT AS DANGEROUS OR SEE IT MORE THAN ONCE AND THE GUY LAUGHED... HA HA REAL FUNNY. MEANWHILE PEOPLE LIKE ME FIX A PROBLEM THAT MIGHT BE ELIGIBLE FOR A RECALL, OR AT MINIMUM GM COULD QUIT BUYING DEFECTIVE BOLTS TO USE ON THE 3800 SERIES 2 ENGINE BEFORE SOMEONE GETS KILLED WHEN SUDDENLY THEY CAN'T CONTROL A 3000 POUND VEHICLE GOING DOWN THE HIGHWAY. I HAVE A 1997 BUICK PARK AVENUE (97,000 MILES). I'M DRIVING DOWN THE ROAD AND ALL OF THE SUDDEN MY POWER STEERING PUMP JUST FALLS OFF OF THE CAR, YES IT LITERALLY FELL OFF. I SENT IT TOO MY LOCAL BUICK DEALER FOR REPAIR. THEY ARE FOR SOME REASON OUT OF THE BOLT THAT HE SAID SHEARED ITSELF OFF. THE NEXT DAY I CALL THE BUICK REPAIR SHOP TO ASK ABOUT IT SINCE THEY HAVE TO WAIT ON THE PART, AND HE CALLS ME MR. GRAY. I TELL HIM MY ACTUAL NAME AND HE APOLOGIZES AND INFORMS ME THAT THERE'S ANOTHER GUY'S CAR IN THERE AT THE MOMENT WHO HAD THAT EXACT SAME THING HAPPENED TO HIS CAR,... HIS POWER STEERING PUMP FELL OFF TOO. THIS IS A SAFETY HAZARD BECAUSE THE CAR ALL OF THE SUDDEN STEERS LIKE A TRACTOR WITH FLAT TIRES, FORTUNATELY I WAS ONLY GOING 25 MPH WHEN IT HAPPENED TO ME. A SMALLER MAN OR WOMAN COULD NOT LIKELY HANDLE CONTROLLING IT, AND GOD HELP THEM IF THEY'RE ON THE INTERSTATE DOING 70. AND YET THE DEALERSHIP SAYS THEY DON'T HAVE A WAY OR SYSTEM SET UP WITH GENERAL MOTORS TO REPORT STUFF LIKE THIS. HOW IS GM SUPPOSED TO KNOW? HOPE YOU CAN HELP SAVE PEOPLE BEFORE WE HEAR ABOUT THIS ON THE NEWS AS A TRAGEDY. THANKS... KEN MCCLELLAND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002902January 18, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 1997 BUICK PARK AVENUE WITH 103,000 MILES. I PURCHASED THE CAR NEW IN APRIL OF 1997. AFTER 10 MONTHS AND 16,000 MILES I BEGAN TO HAVE PROBLEMS WITH THE TRANSIMISSION SHIFTING HARD AFTER THE CAR GOT WARMED UP. IF I WOULD STOP AND TURN THE CAR OFF AND LET IT SIT FOR 15 SECONDS AND RESTART IT SHIFT SMOOTH FOR SEVERAL STOPS AND THEN START SHIFTING HARD AGAIN. I TOOK IT INTO A BUICK GARAGE AND THEY KEPT THE CAR FOR 10 DAYS AND COULD NOT FIND THE PROBLEM. FINALLY THEY DECIDED TO REPLACE THE TRANSMISSION. THAT SOLVED THE PROBLEM. AT 90,000 MILES THE SAME PROBLEM REOCCURED. IT DIDN'T DO IT THAT OFTEN TO BEGIN WITH BUT NOW ONE YEAR LATER IT DOES IT ALMOST EVERY TIME I DRIVE THE CAR AFTER IT GET COMPLETELY WARMED UP. GIVEN IT HAS HAPPENED TWICE TO MY CAR IT WOULD APPEAR THERE IS A DEFECT HERE THAT BUICK SHOULD BE RESPONSIBLE FOR. I HAVE LOOKED OVER YOU SIGHT AND FOUND NO RECALLS FOR THE TYPE OF PROBLEM. ARE THERE ANY OUT THERE THAT YOU ARE AWARE OF? WHAT ELSE CAN I DO? MEL RUTLIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001293December 20, 2002
SEAT BELTS:FRONT:RETRACTOR
THE VEHICLES' PASSENGER SIDE SHOULDER SEAT BELT FAILS TO RETRACT FROM SHOULDER RETRACTOR. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023125November 21, 2002
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
WHILE DRIVNG AT LOW SPEEDS THE STEERING WHEEL BINDS MAKING WHEEL HARD TO TURN. THE DEALERSHIP CANNOT DETERMINE THE CAUSE OF THE PROBLEM. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020481October 9, 2002
ELECTRICAL SYSTEM:IGNITION
PROBLEMS WITH STARTING UP VEHICLE. PLEASE PROVIDE INFORMATION. MR CONSUMER ALSO STATES THAT THE CAR WOULDN'T START AFTER GETTING GAS AT A FULL SERVICE GAS STATION. WHEN SHE TRIED THE IGNITION THE AIR BAG EXPLODED. SHE SUBSTAINED SWELLING TO BOTH ARMS AND HER RIGHT HAND. EVEN TODAY SHE'S TAKING PHYSICAL THERAPY AND HAS NERVE DAMAGE TO RIGHT ARM AND SHOULDER PAIN. PH 09-DEC-2002
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8019641September 26, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER STATES THAT WHILE PARKED WITH THE VEHICLE TURNED OFF THE VEHICLE INADVERTENTLY JUMPED INTO REVERESE RESULTING IN A COLLISION. WHEN THE VEHICLE WAS INSPECTED THE VEHICLE WAS IN DRIVE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016506August 16, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ENGINE MOUNT BOLTS CRACKED, CAUSING ENGINE TO FALL ON ONE SIDE. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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