Buick Park Avenue Complaints (2000)

81 consumer complaints on file.

#10229944June 4, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 BUICK PARK AVENUE ULTRA. THE CONTACT STATED THAT HE NOTICED THAT SMOKE WAS COMING FROM THE HOOD OF HIS VEHICLE HE PULLED OVER AND COULD SEE OIL WAS LEAKING ONTO THE MANIFOLD. THE CONTACT HAS NOT TAKEN THE VEHICLE INTO A DEALER AS OF CURRENT DATE. THE VEHICLE HAS NOT BEEN REPAIRED AS OF CURRENT DATE. THE FAILURE MILEAGE WAS 153,000. THE CURRENT MILEAGE WAS 161,000. (SC)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214704January 14, 2008
SEAT BELTS
TL*THE CONTACT OWNS A 2000 BUICK PARK AVENUE ULTRA. THE PLASTIC HOUSING ON THE REAR PASSENGER AND DRIVER SIDE SEAT BELTS CRACKED AND FAILED THE SAME DAY. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ATTEMPTED TO CHARGE THE CONTACT FOR THE REPAIR. HOWEVER, HE REFUSES TO PAY FOR WHAT HE BELIEVES TO BE A SERIOUS SAFETY ISSUE AND MANUFACTURER DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 41,000. UPDATED 01/29/08 *BF UPDATED 01/29/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207930November 5, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
FIRE APPEARED AT REAR WINDOW DEFROSTER CONNECTION AT TOP LEFT OF BACK GLASS AND HEADER MATERIAL. DRIVER COMPLAINED OF SMOKE INHALATION...COMPLAINT SUBMITTED BY INSURANCE COMPANY EMPLOYEE; DIRECTOR OF SPECIAL INVESTIGATIONS. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10203949September 24, 2007
EQUIPMENT:MECHANICAL, ENGINE AND ENGINE COOLING
I HAVE A 2000 BUICK PARK AVE....WHILE DRIVING DOWN THE ROAD 70MPH THE CAR QUITS NO WARNING. IT MIGHT START RIGHT BACK UP OR IT MIGHT TAKE UP TO 1 1/2 HRS TO START AGAIN. WE HAVE HAD IT TO THE DEALER AND THEY ARE UNABLE TO FIGURE OUT WHAT IS GOING ON WITH IT. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS NOW. IF YOU HAVE ANY SUGGESTIONS IT WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185026March 14, 2007
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
TL* - THE CONTACT OWNS THE 2000 BUICK PARK AVENUE. THE CONTACT STATED THAT THE SAFETY BELT ON THE FRONT PASSENGER'S SIDE WAS STUCK AND IT WILL NOT WORK . THE BUCKLE OF THE SEAT BELT WAS STUCK AND CANNOT BE MOVED. THE CONTACT STATED THAT THE DEALER FROM WHOM HE PURCHASED THE VEHICLE WENT OUT OF BUSINESS. THE CONTACT STATED THIS PROBLEM STARTED ON 03/11/2007, AND CONTINUED SINCE THAT DATE. THE CURRENT AND FAILURE MILEAGE WERE BOTH 72000.*AK UPDATE 4/9 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177633January 3, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
THE BRAKE PEDAL WENT TO FLOOR WHEN BRAKES APPLIES - NO PRESSURE AND ALMOST NO BRAKING OF THE VEHICLE POSSIBLE. THIS OCCURRED AT A STOP OF THE VEHICLE AND THEREFORE NO CRASH. IT WAS DETERMINED THAT A CORRODED BRAKE LINE HAD FAILED LEADING TO A COMPLETE LOSS OF FLUID AND BRAKES. THE BRAKE FLUID LINES FROM THE FRONT OF THE CAR TO THE MIDPOINT LOOKED FINE, BUT WERE COMPLETELY CORRODED FROM THAT POINT BACK TO THE REAR WHEELS. ONE OF THE LINES HAD BEEN REPLACED PREVIOUSLY BY THE PRIOR OWNER ALTHOUGH WITHOUT THEIR SPECIFIC KNOWLEDGE. THIS WOULD HAVE BEEN PERFORMED IN 2000-2003. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169446September 27, 2006
POWER TRAIN:AXLE ASSEMBLY
ON 7/21/2006, I PURCHASED A USED 2000 BUICK PARK AVENUE AND ON 9/21/2006, WHILE MY HUSBAND WAS RIDING ON THE HIGHWAY, THE ENTIRE REAR PASSENGER WHEEL CAME OFF. I DIDN'T GET A CARFAX REPORT ON THE CAR, SO I DON'T KNOW IF IT'S THE MANUFACTUER'S PROBLEM OR THE DEALER'S PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148803January 26, 2006
STEERING:HYDRAULIC POWER ASSIST SYSTEM
(1) SUDDEN INCREASE IN STEERING EFFORT. NO PRIOR INDICATION OF IMPENDING FAILURE. (2) MOMENTARY LOSS OF VEHICLE CONTROL DUE TO THE MAJOR INCREASE IN STEERING EFFORT WHILE TURNING LEFT OR RIGHT AT LOW SPEEDS, 20 MPH. I'M 81 YEARS OLD. (3) DEALER REPLACED THE STEERING RACK WITH WHAT I BELIEVE TO BE A REBUILT UNIT, THEREFORE, I IMAGINE THE OEM UNIT WAS RETURNED TO ?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148108January 19, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING MY CAR I EXPERIENCED A LOSS OF ALL BUT MANUAL BRAKES. I MANAGED TO REACH A NEARBY SERVICE GARAGE WHERE IT WAS DETERMINED THAT ONE OF THE BRAKE LINES BETWEEN THE MASTER CYLINDER AND THE MODULATOR VALVE HAD CORRODED AND FAILED. THIS OCCURRED WHERE THE TUBING IS WEDGED TO A FLEX HOSE. THERE IS A SECOND LINE BETWEEN THE MASTER CYLINDER AND THE MODULATOR VALVE AND IT ALSO SHOWED SIGNS OF CORROSION AT THE SAME LOCATION. BOTH LINES HAVE BEEN REPLACED. I HAVE RETAINED THE OLD LINES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135120September 1, 2005
TIRES, WHEELS:RIM
DT: THE RIMS ON THE VEHICLE ALLOW AIR TO LEAK OUT OF THE TIRES. THIS OCCURRED BECAUSE OF CORROSION ON THE INSIDE OF THE RIMS SO THAT THE TIRES WERE NOT SEALED. WHEN THE CONSUMER CONTACTED THE TIRE DEALERSHIP, THEY TOLD HIM THAT IT WAS A COMMON PROBLEM WITH THESE RIMS. THE PROBLEM FIRST STARTED ON 5-2-05. THERE HAVE BEEN NO ACCIDENTS AS OF YET. THE CONSUMER REPLACED THE TIRES, BUT THE PROBLEM RECURRED. CONSUMER WAS POSITIVE THAT THE PROBLEM WAS WITH THE RIMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108572February 16, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER
00 V 346 000/WINDSHIELD WIPER SYSTEM: THE FRONT WINDSHIELD WIPERS STOPPED OPERATING WHILE DRIVING AT NIGHT IN SEVERE INCLEMENT CONDITIONS. THE VEHICLE ALMOST COLLIDED WITH A TRACTOR TRAILER. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER REPLACED THE WIPERS MOTOR COVER AT CONSUMER COST. *NM *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111552February 7, 2005
FUEL SYSTEM, GASOLINE:DELIVERY
WHILE ATTEMPTING TO START THE CAR THE BATTERY BECAME WEAK. *NM IT WAS DETERMINED THE FUEL PRESSURE REGULATOR MALFUNCTIONED. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10108463February 2, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE INCIDENT ORIGINALLY FELT LIKE POSSIBLE WARPED BRAKE DISC (SLIGHT THROBING IN THE BRAKE PEDAL). WHITHIN TWO WEEKS IT BECAME A CLICKING NOISE IN THE FRONT END EVEN WHITHOUT THE BRAKE PEDAL PRESSED. INVESTIGATIO DISCLOSED A BUILDUP ON THE INSIDE SURFACE OF THE RIGHT FRONT BRAKE DISC. THIS BUILDUP WAS RADIAL IN NATURE; ABOUT .375 INCH WIDTH, ABOUT .010 INCH IN HEIGHT, WITH A LENGTH OF BRAKE PAD WIDTH. ITS APPEARANCE WAS SIMILAR TO WELD BEAD. THE BUILDUP WAS REMOVED BY HAND BURNISHING. THIS REMOVAL DISCLOSED A CRACK IN THE BRAKE DISC WHICH RAN ALONG ONE EDGE OF THE BUILDUP. MY ANALYSIS OF THIS PROBLEM IS; THE DISC SURFACE JUST AHEAD OF THE CRACK DEFLECTS INWARD WHEN THE BRAKES ARE APPLIED, THE TRAILING EDGE OF THE CRACK THEN ACTS AS A SCRAPER BLADE ON THE PAD. THE BRAKES DO FUNCTION THROB AND NOISE FREE SINCE THE BURNISHING, BUT I AM SURE THAT THE BUILDUP WILL REOCCUR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104083December 19, 2004
ELECTRICAL SYSTEM
MY BUICK PARK AVENUE HAS 13K MILES. WHILE DRIVING THE INSTRUMENT GAUGES (TACH, SPEEDOMETER) STARTED TO PULSATE BACK AND FORTH FOR 0 TO THEIR MAX. THEY EVENTUALLY WENT TO 0 AND THE OTHER GAUGES STOPPED WORKING AS WELL. THIS HAS HAPPENED 4 TIMES. THE DEALER DOES NOT KNOW WHAT THE PROBLEM IS AND CURRENTLY HAS THE VEHICLE IN THE SHOP. HE SUGGESTED THAT THE ENTIRE INSTRUMENT PANEL WILL NEED TO BE REPLACED AND IT WILL NOT BE COVERED UNDER WARRANTY (BECAUSE THE CAR IS MORE THAN 3 YEARS OLD.) I NOTICED THAT THIS PROBLEM IS IDENTICAL TO THE PROBLEM STATED IN ANOTHER COMPLAINT (REFERENCE # 8011746) I WISH I KNEW WHAT THEY DID TO CORRECT THAT PROBLEM. I FIND IT HARD TO BELIEVE THAT THE ENTIRE INSTRUMENT PANEL HAS TO BE REPLACED AND NOT BE COVERED UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102917December 14, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
STEERING EXHIBITS A HORRIBLE NOISE AND SHUTTER ON STATIC TURNS AND THIS CONTINUES N THE FORM OF A "STICK SLIP" FEEL UP TO 60 MPH. THE PROBLEM SHOULD BE LOOKED INTO TO SEE IF THERE IS A SAFETY ISSUE AND WILL THIS LEAD TO EARLY FATIGUE. THE DEALERSHIP SAYS THERE IS NO KNOWN FIX. THIS IS A CONTINUAL PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101658November 26, 2004
FUEL SYSTEM, OTHER
CONSUMER RECEIVEDRECALL 04V090000 CONCERNING FUEL PRESSURE REGULATOR. AFTER HAVING RECALL REPAIRS DONE VEHICLE EXPERIENCED A STARTING PROBLEM. DEALER WAS NOTIFIED, AND DEALER INFORMED THE CONSUMER THAT NOTHING ELSE WOULD BE DONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095868October 16, 2004
FUEL SYSTEM, GASOLINE:DELIVERY
MY 2000 BUICK PARK AVENUE WAS RECALLED FOR A DANGEROUS FUEL PUMP (NHTSA ID # 04V090000). WHILE MY CAR WAS AT A BUICK SERVICE CENTER TO REPLACE THE DEFECTIVE FUEL PUMP, THE DIAPHRAM OF THE NEW FUEL PUMP RUPTURED, SPRAYING GASOLINE WHICH IMMEDIATELY CAUGHT FIRE. SINCE THIS HAPPENED IN THE GARAGE, THE MECHANICS IMMEDIATELY PUT OUT THE FIRE, SO ONLY A FEW WIRES AND FUELS LINES APPEARED TO BE DAMAGED. ALTHOUGH THE BUICK SERVICE CENTER IS NOW REPAIRING THE DAMAGE,, THIS INCIDENT SUGGESTS THAT THE DIAPHRAM OF THE BUICK'S FUEL PUMP IS STILL DEFECTIVE. THE SERVICE MANAGER COULD NOT SAY WHETHER GM WOULD INVESTIGATE THIS FIRE, I'M REPORTING IT TO NHTSA SO THAT YOU MAKE SURE MY CAR IS SAFE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10095328October 7, 2004
WHEELS:LUGS/NUTS/BOLTS/STUDS
5 STUDS BROKE OFF THE FRONT RIGHT WHEEL ON THREE SEPARATE OCCASIONS. DEALER AND THE MANUFACTURER WERE BOTH CONTACTED.*AK IN THE FIRST PHOTO SENT IN BY THE CONSUMER THE OUTSIDE EDGE WAS MILLED CORRECTLY AND SITS AGAINST THE ROTOR. IN THE SECOND PHOTO THE OUTSIDE EDGE WAS MILLED OFF. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089742September 29, 2004
SEAT BELTS:FRONT:RETRACTOR
FRONT PASSENGER SEAT BELT WILL NOT RETRACT FROM IT RETRACTOR, LEAVING PASSENGER WITHOUT ANY RESTRAINT WHILE DRIVING. DEALER NOTIFIED. *AK SEAT BELT ON FRONT PASSENGER SIDE WILL NOT EXTEND RETRACTOR IS LOCKED UP. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081771July 13, 2004
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
THE VEHICLE'S STABILITY SYSTEM FAILED INTERMITTENTLY. THE DEALER CHECKED THE SYSTEM BUT WAS UNABLE TO CORRECT THEPROBLEM. A NEW COMPUTER CHIP WAS INSTALLED AT THE CONSUMER'S EXPENSE. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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