Buick Park Avenue Complaints (1998)

246 consumer complaints on file.

#10220001March 4, 2008
STRUCTURE
PAINT PEELING OFF THE CAR ALMOST EVERY WHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214542January 11, 2008
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, EQUIPMENT:ELECTRICAL
DRIVER SIDE MIRROR TURNS A BRONZE COLOR AND IT IS HARD TO VIEW THROUGH IT. I CAN'T FIND THE RIGHT PLACE TO SUBMIT THE VEHICLE MAKE. THE VEHICLE IS A 1998 BUICK PARK AVENUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205677October 15, 2007
STRUCTURE:FRAME AND MEMBERS, SUSPENSION
I WAS DRIVING HOME FROM TOWN. I MOVED OVER ON THE STREET NEAR MY HOME TO LET ANOTHER CAR PASS AND I FELT A LARGE BUMP AND THE FRONT PASSENGER SIDE OF THE CAR DROPPED DOWN. I GOT OUT THINKING I HAD A FLAT TIRE BUT THAT WAS NOT THE CASE. THE TIRE WAS IN THE WHEEL WELL AT A VERY CROOKED ANGLE AND SIT SOME WHAT ON THE TIRES EDGE. I WAS ABLE TO STRAIGHTEN OUT THE WHEEL AND LIMPED HOME. THE MECHANIC ON MONDAY SAID THE CRADLE IN THE FRONT OF THE CAR RUSTED OUT AND HAD BROKEN. WHEN THE CRADLE BROKE SO DID THE RIGHT AXLE. HE HAS HAD A HARD TIME FINDING A GOOD USED CRADLE AS GM DOES NOT MAKE NEW ONES ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205683October 15, 2007
STRUCTURE:FRAME AND MEMBERS, SUSPENSION
I WAS DRIVING HOME FROM TOWN. I MOVED OVER ON THE STREET NEAR MY HOME TO LET ANOTHER CAR PASS AND I FELT A LARGE BUMP AND THE FRONT PASSENGER SIDE OF THE CAR DROPPED DOWN. I GOT OUT THINKING I HAD A FLAT TIRE BUT THAT WAS NOT THE CASE. THE TIRE WAS IN THE WHEEL WELL AT A VERY CROOKED ANGLE AND SIT SOME WHAT ON THE TIRES EDGE. I WAS ABLE TO STRAIGHTEN OUT THE WHEEL AND LIMPED HOME. THE MECHANIC ON MONDAY SAID THE CRADLE IN THE FRONT OF THE CAR RUSTED OUT AND HAD BROKEN. WHEN THE CRADLE BROKE SO DID THE RIGHT AXLE. HE HAS HAD A HARD TIME FINDING A GOOD USED CRADLE AS GM DOES NOT MAKE NEW ONES ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203192September 17, 2007
SUSPENSION:FRONT:CONTROL ARM, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TWO DAYS BEFORE THE INCIDENT I STARTED HAVING AN ALIGNMENT PROBLEM WITH THE CAR. I HAD THE CAR OVER A RELATIVES HOUSE A HALF MILE FROM MY HOME, AND DECIDED TO DRIVE THE CAR HOME AND HAVE IT TOWED TO THE DEALER FROM THEIR. ON THE DRIVE HOME, THE RIGHT FRONT CONTROL ARM SEPARATED FROM THE SUBFRAME (ENGINE FRAME OR CRADLE) AT THE AFTER BRACKET WHICH RESULTED IN THE RIGHT HALF SHAFT FAILING. THIS HAPPENED AS I WAS TURNING INTO MY DEVELOPMENT. THE SUBFRAME WAS SERIOUSLY CORRODED. I HAD THE CAR TOWED TO THE DEALER AND THE SUBFRAME AND HALF SHAFT REPLACED WITH NEW PARTS. I CONTACTED BUICK CUSTOMER SERVICE TO COMPLAIN ABOUT A MAJOR STRUCTURAL FAILURE ON THE CAR. THEY DECLINED TO OFFER ANY REIMBURSEMENT FOR THE REPAIR, DUE TO THE VEHICLES AGE (NINE YEARS) AND MILEAGE (134,500). I MAINTAIN THAT THE FAILURE SHOULD NOT HAVE OCCURRED, AND COULD HAVE RESULTED IN A SERIOUS OR FATAL ACCIDENT HAD IT OCCURRED AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201598August 31, 2007
ENGINE AND ENGINE COOLING
GREETINGS, I PROCURED A CAR FROM THE TWIN CITY BUICK DEALERSHIP ON 3046 AIRPORT HIGHWAY [ALCOA TN 37701] TO PURCHASE A NICE USED CAR FOR MY SON. THE SALESMAN, WAS NICE ENOUGH TO SHOW ME / STEER ME IN THE DIRECTION OF A 1998 BUICK PARK AVE WITH 30K ORIGINAL MILES. WE RAN A BACKGROUND CHECK ON THE MILES AND CAR HISTORY REPORT AND WITH A HANDSHAKE CALLED THE DEAL DONE. MY SON USED THE CAR FOR ONE YEAR AND PUT ABOUT 10K MILES ON THE VEHICLE HE NOTICED THAT THE TEMPERATURE GAUGE WAS GETTING A LITTLE WARMER THAN NORMAL. THE CAR WAS CHECKED OUT AT CLIFTON BUICK DEALERSHIP IN ROCKWOOD TENNESSEE MY SON WAS AT SUMMER CAMP IN ROCKWOOD TENNESSEE AS A BOY SCOUT LEADER FOR THE LAST TWO SUMMERS AND IT WAS DISCOVERED THAT THE PLENUM GASKET DEVICE WAS DEFECTIVE. IN ADDITION, ANTI-FREEZE WAS DISCOVERED LEAKING INTO THE ENGINE AS WELL. THE BILL TO GET BEN'S CAR BACK ON THE ROAD WAS IN $568.06 ABOUT TWO WEEKS LATER THE ENGINE LIGHT CAME BACK ON AND I HAD TO GO BACK TO THE DEALERSHIP. IT WAS A FAULTY SENSOR DISCOVERED AND MOST LIKELY ATTRIBUTED TO THE ANTI-FREEZE LEAKING THROUGH THE TAILPIPE AS WAS SUGGESTED BY THE DEALER. THIS COST WAS $315.66. FINALLY, ABOUT A WEEK GOES BY AND NOW THE OIL LIGHT CAME ON. AGAIN WE ARE AT THE DEALER AND DISCOVERED IT WAS NOT THE ANTI-FREEZE BUT DAMAGE TO THE ENGINE FROM THE PLENUM ISSUE. THE COST TO TROUBLE-SHOOT THE CAR WAS $82.60. ADDITIONAL DETAIL PROVIDED BY THE DEALER IS $3,360.00 TO REPLACE THE ENGINE WITH A USED ENGINE THAT HAS 68K MILES AND 1 YEAR WARRANTY OR $4,453.00 TO REPLACE THE ENGINE WITH A REBUILT ONE THAT HAS A 3 YEAR 100K MILE WARRANTY. THE DEALERSHIP RECOMMENDED THE REBUILT ONE. *JB UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192054May 30, 2007
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL*THE CONTACT OWNS A 1998 BUICK PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE'S FRAME HAS RUSTED OUT. A LOCAL MECHANIC IS CURRENTLY REPLACING THE FRAME. THE PURCHASE DATE AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 118,000. THE CONSUMER PROVIDED PICTURES OF THE DEFECT. UPDATED 07/06/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187966April 12, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
4/12/2007. 1998 BUICK PARK AVE. AIR FLOW SENSOR FAILED. *MC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172250October 31, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
SUPERCHARGER TENSIONOR PULLEY/BEARING ASSEMBLY AND BELT HAS BROKE FOR THE THIRD TIME AT MILEAGES OF 82457, 93720, 139,000. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158591May 30, 2006
ENGINE AND ENGINE COOLING
ON MAY 6, 2006 WE WERE COMING BACK TO SPARTANBURG, SC FROM THE BEACH. WE WERE ABOUT 7 MILES FROM KINGSREE, SC. AFTER LEAVING A SERVICE STATION, WE STARTED GETTING "CHECK ENGINE" MESSAGES. WE WENT BACK TO THE SERVICE STATION TO SEE WHAT WAS WRONG. WE HAD NO COOLANT. I PUT A GALLON OF COOLANT IN AND DECIDED TO GO INTO KINGSTREE, SC IN CASE THERE WAS MORE TROUBLE. JUST AS WE GOT TO KINGSTREE, SC WE STOPPED AT ANOTHER STATION AFTER GETTING MORE "CHECK ENGINE" MESSAGES. AGAIN, WE WERE OUT OF COOLANT AND NOW THE CAR WOULD NOT START. A WRECKER TOWED IT TO A GARAGE. THE MECHANIC SAID HE WAS FAIRLY CERTAIN OF WHAT THE PROBLEM WAS BECAUSE BUICK HAD BEEN HAVING LOTS OF TROUBLE WITH A PARTICULAR PART. HE THEN CONFIRMED THAT IT WAS THE UPPER INTAKE. HE REPLACED THE UPPER INTAKE PART WITH A REVISED PART FROM BUICK AND ASSURED US WE WOULD NOT HAVE ANY MORE TROUBLE WITH THE COOLANT. THIS COST $571.48 AND A 6 HOUR DELAY. THE CONSEQUENCES COULD HAVE BEEN MUCH MORE SERIOUS IF WE HAD NOT BEEN NEAR A SERVICE STATION. BUICK REFUSES TO PAY OR ACKNOWLEDGE THEY HAVE A PROBLEM WITH THE INTAKE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156541May 1, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT*: THE CONTACT STATED THE ENGINE OVERHEATED SEVERAL TIMES AND CONTINUOUSLY REQUIRED ADDITIONAL COOLANT FLUID. THIS WAS ALWAYS PRECEDED BY THE CHECK ENGINE LIGHT ILLUMINATING. WHEN THE VEHICLE WAS TAKEN TO A SERVICE DEALER, THEY DETERMINED THERE WAS A PINHOLE SIZED LEAK IN THE MANIFOLD. THE SERVICE DEALER WAS ABLE TO REPAIR THE LEAK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151649March 2, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT*: THE CONTACT STATED IN MAY 2003 THE VEHICLE WAS HARD TO START AT TIMES. THE DEALERSHIP DETERMINED THE PLENUM ON THE UPPER INTAKE MANIFOLD WAS CRACKED. THE DEALERSHIP REPLACED THE UPPER INTAKE MANIFOLD. TWO WEEKS AGO ON 2-4-06 THE VEHICLE SHUT DOWN WHILE DRIVING 65-70 MPH. THE VEHICLE WAS RESTARTED AND DRIVEN HOME. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP ON 2-6-06 WHERE THE DEALERSHIP DETERMINED THE PLENUM ON THE INTAKE MANIFOLD WAS CRACKED AGAIN. COOLANT HAD SEEPED INTO THE ENGINE RESULTING IN ENGINE FAILURE. THE ENGINE WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151916February 24, 2006
ELECTRICAL SYSTEM
1998 BUICK PARK AVENUE ULTRA SECURITY LIGHT COMES ON. *TS THE MECHANIC STATED THE DOOR MODULE NEEDED TO BE REPLACED AND THE SECURITY MODULE WAS PROBABLY DEFECTIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146973January 5, 2006
ENGINE AND ENGINE COOLING:ENGINE, ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC), SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED THERE WERE TWO PROBLEMS WITH THE VEHICLE. THE FIRST PROBLEM INVOLVED COOLANT LEAKING FROM THE ENGINE. THE NEXT MORNING, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, THE MECHANIC WAS ABLE TO GET THE VEHICLE STARTED. UPON INSPECTION THE INTAKE MANIFOLD WAS FILLED WITH WATER AND THE MANIFOLD WAS REPLACED. THE SECOND PROBLEM OCCURRED WHEN DRIVING ACROSS A PATCH OF ICE AT APPROXIMATELY 40 MPH THE TRACTION STABILITY AND ABS FAILED. THE V TRACTION CONTROL AND ABS LIGHTS ILLUMINATED. THE FRONT END STARTED TO SLIDE. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF. ONCE THE VEHICLE WAS RESTARTED,THE TRACTION CONTROL AND ABS RESET THEMSELVES AND WERE WORKING PROPERLY.*AK UPDATED 3/3/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134537November 3, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
1998 BUICK PARK AVENUE DRIVERS DOOR HANDLE MALFUNCTIONED.*MR THE TABS ON THE HANDLE BROKE, THEREFORE THE DOOR COULD NOT BE OPENED FROM THE OUTSIDE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136930October 26, 2005
STRUCTURE:FRAME AND MEMBERS
DT: 1998 BUICK PARK AVENUE. THE CONSUMER STATED THE CRADLE ON THE FRONT END ROTTED. THE VEHICLE WAS NOT DRIVING CORRECTLY. THE CONSUMER JACKED IT UP AND NOTICED THE FRAME WAS ROTTED. THE VEHICLE HAS NOT BEEN TAKEN TO A DEALERSHIP; HE DID NOT FEEL IT WAS TO DRIVE ANYMORE. THE DEALERSHIP STATED THERE WERE NO RECALLS, AND THE MANUFACTURER TOLD HIM THE SAME THING. THE VEHICLE WAS ALSO OUT OF WARRANTY FOR RUST. THE CONSUMER FILED A COMPLAINT WITH BUICK, #1-363337234.*AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136917September 19, 2005
SEAT BELTS:FRONT:WEBBING
DT: THE CONSUMER NOTED THAT THE SEAT BELT JAMMED IN THE RETRACTOR WHILE THE SEAT BELT WAS IN USE, AND THERE WAS A NEED FOR MOVEMENT, THE SEAT BELT SIMPLY JAMMED. THIS HAPPENED TO THE WEBBING PORTION OF THE BELT. NHTSA RECALL 00V117000 WAS ISSUED CONCERNING THE SEAT BELT. THIS HAPPENED TO THE FRONT DRIVER'S SIDE SEAT BELT ONLY. THE CONSUMER PURCHASED THE VEHICLE USED, AND TOOK IT TO A LOCAL BUICK DEALER. THEIR RECORDS INDICATED THAT THIS VEHICLE WAS REPAIRED UNDER THE RECALL. HOWEVER, THE RECALL REPAIRS DID NOT CORRECT THE PROBLEM. THE CONSUMER FELT THE RECALL REPAIR WORK WAS NEVER PERFORMED. THE BUICK MANUFACTURER WAS CONTACTED. THEY SAID THERE WAS NOTHING THEY COULD DO BECAUSE THE RECORDS INDICATED THE WORK HAD BEEN DONE. HOWEVER, THE SEAT BELT WAS STILL A PROBLEM. THE CONSUMER PURCHASED THE USED VEHICLE IN SEPTEMBER 2000, BUT CONSUMER'S NOTIFICATION BEGAN ON AUGUST 31, 2000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135862September 8, 2005
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, SEAT BELTS:FRONT:WEBBING
I PURCHASED 1998 BUICK PARK AVENUE, FROM SANDERSON LINCOLN-MERCURY DEALERSHIP, GLENDALE, AZ 85301, ON FEBRUARY 24, 2005. SUBSEQUENTLY, I EXPERIENCED A MECHANICAL BREAK-DOWN ON APRIL 30, 2005. HENCE, I HAVE DISCERNED THAT THERE WERE TWO RECALLS ISSUED ON FEBRUARY 24, 2004, CAMPAIGN NUMBER 04V0900000 AND CAMPAIGN NUMBER 00V17000 ON APRIL 18, 2000. I AM WRITING BECAUSE I HAVE EXPERIENCED BOTH DEFECTS. THE FORMER CAMPAIGN CAUSED ME TO EXPEND $900. FOR REPAIRS FOR A CRACKED MANIFOLD AND THE LATTER WAS RECENTLY EXPERIENCE WHEN THE FRONT SEAT PASSENGER COULD NOT ATTACH THE SAFETY SEAT BELT BECAUSE IT HAD JAMMED. PLEASE ADVISE AS TO WHAT MY RECOURSES SHOULD BE? POWER BUICK, SCOTTSDALE, AZ, NEVER ADVISE ME OF A RECALL THAT IS CONSISTENT WITH THE AUTO'S BREAKDOWN...BUT DID CHARGE ME $887.44 FOR THE REPAIR COSTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135613August 30, 2005
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
1998 BUICK PARK AVENUE HAD THE WATER PUMP , FUEL PRESSURE REGULATOR, OIL PRESSURE SWITCH, LEFT DOOR LOCK CONTROL BEZEL, TENSIONER PULLEY AND BEARING REPLACED.***NO ANSWER REQUIRED***.*MR THE GAS GAUGE NEEDLE JUMPED PAST THE FULL MARK THEN ALL THE WAY BACK AROUND TO EMPTY. THE PLASTIC UPPER INTAKE PLENUM WAS REPLACED BECAUSE IT HAD WARPED FROM THE HEAT AND STARTED TO LEAK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129810July 23, 2005
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
MY 1998 BUICK PARK AVENUE WOULDN'T START BECAUSE OF A LINE THAT LEAKED ANTI-FREEZE INTO THE CYLINDERS OF THE ENGINE. AFTER I TOOK IT TO THE MECHANINC AND TALKING WITH A PARTS FOREMAN AT A LOCAL DEALERSHIP I FOUND OUT THAT THIS WAS QUITE COMMON. IF IT IS COMMON WHY ISN'T THERE A RECALL AND WHY AREN'T THE BEING FIXED FREE OF COST TO US OWNERS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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