Buick LeSabre Complaints (2002)

310 consumer complaints on file.

#10122467May 30, 2005
WHEELS:HUB
RIGHT WHEEL BEARING GOING BAD AT 72000 MILES. THE LEFT ONE WAS REPLACED AT 50000 MILDX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116764April 11, 2005
STEERING:LINKAGES:TIE ROD ASSEMBLY
VIBRATION: DRIVING AT ANY SPEED CAUSED VIBRATION WITH LESS THAN 30,000 MILES ON MY 2002 BUICK LASABRE. FOUND THAT TIE RODS WERE WORN AND NEEDED TO BE REPLACED. THIS VEHICLE WAS DRIVEN ONLY ON MAIN ROADS AND HAD NEVER BEEN IN AN ACCIDENT INVOLVING THE FRONT END. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100239March 8, 2005
SUSPENSION, POWER TRAIN:DRIVELINE, SEATS
2002 BUICK LESABRE. VIN [XXX]. VIBRATION IN STEERING WHEEL, FLOOR, AND HARD SURFACES OF INTERIOR, AT SPEEDS STARTING AT 60 MPH. THE TIRES HAVE BEEN REPLACED TWICE. REDESIGNED UPPER CONTROL WERE INSTALLED. NONE OF THESE HAVE CORRECTED THE PROBLEM. ON 7/25/2003 THE BUICK SERVICE CONDUCTED A ROAR TEST WITH AN ELECTRONIC VIBRATION ANALYZER AND FOUND READINGS OF 02 TO 03 HERTZ. THE "STANDARD" SHOULD BE BELOW 07. WHY WOULD THEY DO ALL THE PREVIOUS WORK IF THEY COULD OF DONE THIS TEST EARLIER AND SAVED A LOT OF MONEY. I BELIEVE THEY MADE THIS STANDARD TO AVOID FIXING THE PROBLEM. I FOUND 4 BUICK TSB'S ( #00310007A, 10/01/01,#000310007B, 06/01/02, #000310007C, 08/01/02,AND #000310007D, 03/01/03) TAT REFER TO A VIBRATION PROBLEM. I HAVE CONTACTED BUICK BY LETTER AND TELEPHONE ( SERVICE REQUEST #1-238363526, AUGUST, 2004). I FILED A COMPLAINT (AND LOST) WITH THE BBB [XXX]. I FEEL THAT BUICK HAS STONEWALLED ME BY REFUSING TO PROVIDE ME WITH THE "LUXURY" CAR I PAID FOR.*AK THERE IS A THUMP/POPPING SOUND FELT IN THE LEFT FRONT AND RIGHT FRONT SEAT AT SHOULDER HEIGHT AS IF SHIFTS FORWARD WHEN COMING TO A STOP. DEALERSHIP TRIED TO LUBE BUT NO CHANGE. REPLACED BEARING MOUNT SHIELD STRUT AND SEAT TO ELIMINATE NOISE. PASSENGER SIDE SEAT BACK SUPPORT PUSHES INTO LOWER BACK OF PASSENGER WHEN COMING TO A STOP. PASSENGER SEAT BACK HORIZONTAL SUPPORT REPLACED. *TT UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109062January 26, 2005
SUSPENSION:FRONT:WHEEL BEARING
WHEEL BEARING. *SC THE WHEEL BEARING CAUSED THE TIRE TO WEAR TO THE POINT THAT IT WAS GETTING READY TO BLOW OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103806January 7, 2005
AIR BAGS:SIDE/WINDOW
THE CONSUMERS VEHICLE WAS HIT ON THE SIDE BY A MOTORIST WHO WAS DRIVING AT 50 MPH, AND THE SIDE AIR BAGS DID NOT DEPLOY. *AK *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10105825January 5, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I HAVE BEEN TOLD BY TWO MECHANICS THAT I NEED TO CHANGE MY ANTIFREEZE FROM DEX-COOL TO ETHYLEN GLYCOL, AS THE DEXCOOLANT IS DIRTY AND SUGARY AND I AM LOOKING AT ELECTROLISIS PROBLEMS IN MY COOLING SYSTEM IF I DON'T CHANGE IT. WHY WOULD A REPUTABLE COMPANY LIKE BUICK PUT AN INFERIOR PRODUCT IN THEIR VEHICLE? IS THERE A CLASS ACTION SUIT BEING FILED AGAINST DEX COOLANT?. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097045November 30, 2004
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
THE FRONT HEAD RESTS FAILED TO LOCK IN PLACE. THE CONSUMER HAD AN ACCIDENT WHILE DRIVING APPROXIMATELY 35 MPH, THE HEAD REST HAD FALLEN DOWN, THE CONSUMER WAS INJURED. *JB *SC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10097694October 26, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
WHEN BACKING OUT A LOUD CRUNCHING SOUND FROM THE REAR BRAKES WAS PRODUCED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093337September 29, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING MY DAUGHTER TO A SCHOOL EVENT ON A BUSY HIGHWAY, MY 2002 BUICK LE SABRE'S SPEED STARTED SLOWING DOWN. PRESSING THE GAS PEDAL DID NOT SPEED UP THE CAR. REALIZING THAT SOMETHING WAS NOT RIGHT, I PANICKED BUT WAS ABLE TO STEER THE CAR THROUGH TRAFFIC AND FINALLY STALL AT AN EXIT RAMP. I TRIED TO RESTART THE CAR AGAIN BUT IT DID NOT WANT TO START. MY FIRST THOUGHT WAS THAT THE CAR WAS OUT OF GAS EVEN THOUGH THE FUEL GAGE SHOWED THE CAR DID HAVE GAS. THINKING THAT THE PROBLEM WAS STILL A GAS ISSUE, I CALLED A FRIEND TO BRING SOME GAS. AFTER A 45 MINUTE WAIT I POURED TWO GALLONS INTO THE FUEL TANK. AT THIS TIME I RESTARTED THE CAR BUT WHEN TRYING TO SHIFT, THE SHIFTER FELT VERY LOOSE AND WAS NOT CATCHING ANY GEARS. THE SHIFTER WOULD JUST FALL THROUGH. AFTER TRYING TWO MORE TIMES THE CAR STILL FAILED TO MOVE IN EITHER DIRECTION. I HAD NO CHOICE BUT TO HAVE THE CAR TOWED TO A LOCAL TRANSMISSION SHOP. AT THE REPAIR SHOP, I WAS TOLD THAT THE TRANSMISSION HAD AN INTERNAL MECHANICAL FAILURE. I MENTIONED TO THE SHOP MECHANIC THAT THERE WAS NEVER ANY TYPE OF INDICATION THAT SOMETHING WAS WRONG WITH THE TRANSMISSION. EVERYTHING CAR WAS WORKING FINE BEFORE THE TRANSMISSION FAILED. *AK I AM VERY CONCERNED ABOUT THE TRANSMISSION FAILURE BECAUSE IT OCCURRED ON A BUSY HIGHWAY AND I STRONGLY BELIEVE THAT IT COULD HAVE TURNED INTO A LIFE AND DEATH ISSUE. IN RESEARCHING THIS TYPE OF TRANSMISSION MODEL #4T65E FOR MY LESABRE, I NOTICED NUMEROUS MECHANICAL FAILURE COMPLAINTS FOR THE SAME TYPE OF TRANSMISSION AND THAT MANY FAILURES HAVE OCCURRED BEFORE THE CAR IS THREE YEARS OLD. EVEN THE SHOP TECHNICIAN WAS SURPRISED TO HEAR THAT THE TRANSMISSION FAILED ON A FAIRLY NEW TWO YEAR OLD CAR. THE CAR HAS ONLY 50000 MILES ON IT.*AK I STRONGLY SUGGEST THAT THERE BE A RECALL FOR THIS TYPE OF TRANSMISSION FAILURE BEFORE A SERIOUS INJURY OR DEATH OCCURS. I DO NOT WANT MY FAMILY TO BECOME A STATISTIC. PLEASE LET ME KNOW SOON AS TO WHAT NEEDS TO BE DONE TO REMEDY MY SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079648August 12, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
WHILE DRIVING IN INCLEMENT WEATHER, THE WINDSHIELD WIPER BLADES SEPARATED. THIS CAUSED THE WINDSHIELD WIPER BLADES TO SCRATCH THE WINDSHIELD, RESULTING IN POOR VISIBILITY. THE CONSUMER CONTACTED THE DEALER, BUT THERE WAS NO RESPONSE FROM THEEM. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074181June 24, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING, THE CONSUMER NOTICED THE VEHICLE WOULD NOT GAIN ANY SPEED WHEN THE ACCELERATOR WAS APPLIED. THE VEHICLE WOULD JERK INTO GEAR OR PERFORM ERRATICALLY. PLEASE PROVIDE DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075826June 8, 2004
ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING
UPON STARTING THE VEHICLE ENGINE TURNS OVER APPROXIMATELY 3 TIMES BEFORE THE VEHICLE STARTS. THIS FAILURE HAS ALMOST CAUSED AN ACCIDENT WHILE ATTEMPTING TO MERGE ONTO A HIGHWAY. DEALERSHIP RAN AN DIAGNOSTIC TEST IN WHICH NO FAILURE CODE WAS FOUND, ALTHOUGH THE FAILURE OCCURRED 3 TIMES . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072214May 6, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING DASHBOARD INDICATOR FLASHED ON FOR A FEW MINUTES. AFTER CONTACTING THE DEALERSHIP TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM, AND SAID IT WAS AN INTERMITTENT FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064651April 20, 2004
AIR BAGS
WHILE DRIVING 30-35 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A REAR END COLLISION. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10064863March 25, 2004
SEAT BELTS:FRONT:RETRACTOR
VEHICLE WAS HAVING A PROBLEM WITH THE SEAT BELTS. THE RETRACTOR WORKED INTERMITTANTLY. THE OWNER TOOK THE VEHICLE TO THE DEALER ON 4 OCCASSIONS, HOWEVER THE PROBLEM STILL EXIST. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032137March 11, 2004
SUSPENSION
WHILE DRIVING THE VEHICLE BEGAN MAKING A KNOCKING NOISE WITHOUT WARNING. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032147January 23, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THE MIRRORS ON THE DRIVER AND PASSENGER SIDE FELL DOWN WHILE CLOSING THE DOOR. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048063January 20, 2004
AIR BAGS:FRONTAL
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WHILE DRIVING AT 25 MPH. UPON IMPACT, NEITHER THE DRIVER SIDE OR THE PASSENGER SIDE AIR BAGS DEPLOYED. THE MANUFACTURER AND DEALERSHIP WERE UNABLE TO INDICATE WHY THE AIR BAGS FAILED TO DEPLOY. *AK *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10051321December 30, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NHTSA#100003430 UPPER INTKAE MANIFOLD LEAKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048672November 25, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE DRIVING THE CONSUMER HEARD A RUMBLING NOISE. THE NOISE GRADUALLY GOT WORSE AS TIME PROGRESSED. THE NOISE WAS CAUSED BY THE TIE ROD ENDS BEING WORN. THE CAUSE OF THE WORN TIE ROD ENDS IS YET TO BE DETERMINED. *NLM CONSUMER HEARD AN UNUSUAL NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK VEHICLE TO CONKLIN CARS AND THEY REPLACED THE TIE ROD ENDS.*MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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