Buick LeSabre Complaints (2002)

310 consumer complaints on file.

#10166690August 28, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I OWN TWO BUICK LESABRE'S, ONE IS FROM 2000 AND THE OTHER IS FROM 2002. BOTH VEHICLES HAVE OR ARE UNDER 50,000 MILES. THE WINDOWS HAVE STOPPED WORKING IN THREE OF THE 2000 MODEL AND TWO OF THE WINDOWS IN THE 2002 MODEL NO LONGER WORK. THE FAILURES HAVE OCCURRED WITHIN 1-7 DAYS OF EACH OTHER ON EACH VEHICLE. SEEMS TO BE TIMED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166592August 26, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
RECENTLY, MY 2002 BUICK LESABRE (PURCHASED NEW IN 2002) HAD THE TWO REAR WINDOWS FAIL WITHIN A FEW MONTHS OF EACH OTHER. IN BOTH CASES, THE CABLE WHICH RAISES/LOWERS THE WINDOW BROKE. THE CABLE CANNOT BE REPLACED ALONE BUT THE MOTOR AND REGULATOR MUST ALSO BE REPLACED. THE COST FOR THIS AT A GM DEALER WAS $479.00 WHILE THE SAME JOB COST $290 AT A NON-GM REPAIR CENTER (GEMINI/GOODYEAR). I LODGED A COMPLAINT WITH BUICK AND THEN RESEARCHED THE PROBLEM ON THE INTERNET. I FOUND A COMPLAINT ABOUT THE SAME PROBLEM ON A 1999 BUICK LESABRE. THIS IS OBVIOUSLY A DEFECTIVE DESIGN AND ONE WHICH IS KNOWN TO BUICK FOR SEVERAL YEARS PRIOR TO THE 2002 MODEL. WHILE IT IS NOT A SAFETY ISSUE (UNLESS THERE IS ADVERSE WEATHER SUCH AS FREEZING COLD OR DRIVING RAIN), IT IS AN ECONOMIC ONE. WHY NO RECALL BY BUICK? IS IT BECAUSE THE PROBLEM CROPS UP AFTER THE 3 YEAR WARRANTY IS NO LONGER IN EFFECT. I SUSPECT SO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165846August 14, 2006
UNKNOWN OR OTHER
CONSUMER REQUESTING INFORMATION ON RECALLS FOR A 2002 BUICK LESABRE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163787July 28, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR WINDOW REGULATOR ON 02 BUICK LESABRE NEEDED TO BE REPLACED-OVER $500. LESS THAN A YEAR LATER THE FRONT PASSENGERS WINDOW REGULATOR NEEDED TO BE REPLACED-$400. THE DEALER INDICATED A "BULLETIN" EXISTED. THE MECHANIC ON THE 2ND OCCURRENCE SAID IT IS A COMMON PROBLEM. MY BROTHER HAS A LESABRE AS WELL, AND GUESS WHAT? WINDOW REGULATOR PROBLEMS!!! WITH A BAD DESIGN LIKE THIS, WHY CAN'T SOMEONE FORCE GM TO RECALL THESE PARTS? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159795June 14, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT*: THE CONTACT STATED THE REAR PASSENGER WINDOW WAS OPENED AND WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO REPLACED THE POWER WINDOW MOTOR REGULATOR. THE PROBLEM HAS NOW OCCURRED ON THE REAR DRIVER SIDE WINDOW. THE DEALER AND MANUFACTURER HAVE BEEN ALERTED OF THE CURRENT PROBLEM. PRIOR TO THE FAILURE, THERE WAS A LOUD NOISE BEFORE THE INCIDENT HAPPENED. UPDATED 07/05/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159814June 14, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED A WHINING NOISE WAS HEARD AFTER THE ACCELERATOR PEDAL WAS RELEASED AND REPRESSED. THE DEALERSHIP HAS BEEN ALERTED. A REPRESENTATIVE FROM GM DROVE THE VEHICLE ON TWO SEPARATE OCCASIONS. THE FIRST TIME WAS MAY 2005 HOWEVER THE PROBLEM COULD NOT BE DUPLICATED. THE VEHICLE WAS DRIVEN AGAIN JUNE 14, 2006. THE REPRESENTATIVE HEARD THE NOISE HOWEVER STATED IT WAS TOO FAINT. THEY WILL NOT CORRECT THE PROBLEM OR MAKE ANY REPAIRS UNTIL THE NOISE GETS LOUDER. THE DEALERSHIP AND REPRESENTATIVE BOTH BELIEVE THE NOISE IS COMING FROM THE AUTOMATIC TRANSMISSION. THE CONTACT IS CONCERNED A FAILURE COULD OCCUR AS A RESULT OF THE NOISE. 08/02/06 CONTACTED REQUESTED THAT THE SERPENTINE BELT BE REPLACED; AT TIMES TRAC-OFF LIGHT COMES ON; AND THE GAS CAP LOOSE LIGHT COMES ON. NO CODES FOUND. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154757April 6, 2006
EXTERIOR LIGHTING
WHEN I ACCIDENTALLY ( WITH OUT MY KNOWING THAT I HAD BUMPED THE PARKING LIGHT SWITCH) BUMPED THE PARKING LIGHT SWITCH WHILE ADJUSTING THE DASH LIGHTS WHILE DRIVING AFTER DARK THE HEAD LIGHTS WENT OUT, I HAD NO IDEA WHY THE HEAD LIGHTS WENT OUT. IT WAS A GOOD THING THAT I WAS ONLY DRIVING ABOUT 5 TO 10 MILE PER HOUR AND WAS ABLE TO STOP WITH OUT AN ACCIDENT. IT TOOK ME A WHILE TO FIGURE OUT WHY THE HEAD LIGHTS HAD GONE OUT, I PUSHED ALL THE LIGHT SWITCHES UNTIL FINDING OUT THAT I HAD ACCIDENTALLY PUSHED THE PARKING LIGHT SWITCH. I NOTIFIED BUICK CUSTOMER SERVICE AND THEY SAID THAT THERE WAS NOTHING WRONG WITH THE LIGHTS, THAT THE HEAD LIGHTS WERE DESIGNED TO GO OUT WHEN THE PARKING LIGHT SWITCH WAS PUSHED. THEY REFUSED TO TAKE ANY ACTION OF ANY KIND WHAT SO EVER. IF YOUR HEAD LIGHTS GO WHEN DRIVING 65 MPH AFTER DARK, THAT IT IS A SERIOUS SAFETY PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153994March 29, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL, IT GOES TO THE FLOOR. TO GET THE VEHICLE TO STOP, THE BRAKE PEDAL MUST BE PUMPED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR BRAKE REPLACEMENT PREVIOUSLY. THE VEHICLE OPERATED NORMALLY ACCORDING TO THE DEALERSHIP AND THE PROBLEM COULD NOT DUPLICATED WITH ANY ADDITIONAL TESTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152378March 10, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2002 BUICK LESABRE IS IN THE SHOP AT THIS MOMENT GETTING A VERY EXPENSIVE REPAIR DUE TO THE FAILURE OF THE INTAKE SYSTEM DUE TO THE USE OF THE RECOMMENDED FLUIDS. AN INTERNET SEARCH SHOWED ME THAT THERE HAVE BEEN THOUSANDS OF THESE COMPLAINTS AND BUICK REFUSE TO DO ANYTHING ABOUT IT. WHAT CAN I DO, WHAT HAVE YOU DONE, AND WHY HASN'T A CLASS ACTION SUIT BEEN STARTED TO RECTIFY THIS ABOMINABLE SITUATION? THANK YOU. DR. GERALD M. LEVITT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152104March 7, 2006
STRUCTURE:BODY:TRUNK LID
DT*: THE CONTACT STATED SOMETIMES THE TRUNK LID FAILS TO REMAIN OPEN AND UNEXPECTEDLY FALLS DOWN, RESULTING IN MINOR INJURY TO THE PERSON WHO OPENED IT. THE VEHICLE WAS SEEN BY A DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. PARTS WERE ORDERED ON 07/08/2006, AND REPAIRS WERE MADE ON 03/07/2006. CURRENTLY, VEHICLE OPERATES NORMALLY. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10150755February 21, 2006
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC), AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH THE VEHICLE WENT OUT OF CONTROL, HIT A DITCH AND RAN INTO A TREE ON THE PASSENGER SIDE DOOR. AT THE TIME OF THE ACCIDENT IT WAS SNOWING AND THE TRACTION CONTROL LIGHT ILLUMINATED FOR A SECOND BEFORE LOSS OF CONTROL. THE AIR BAGS DID NOT DEPLOY. THE DEALER HAS NOT BEEN CONTACTED AND NO REPAIRS HAVE BEEN MADE. THE TWO OCCUPANTS OF THE VEHICLE SUSTAINED INJURIES AND A POLICE REPORT WAS FILED. UPDATED 3/9/2006 - *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10147802January 15, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
IN OCTOBER OF 2005 THE PASSENGER REAR WINDOW SLIPPED DOWN AND WOULD NOT ROLL UP AGAIN AND I HAD TO HAVE THE COMPONENTS REPLACED AT A COST OF $400 TO ME BECAUSE THERE ARE NO AFTERMARKET PARTS AND I HAD TO BUY THE ENTIRE UNIT, HALF OF WHICH I DID NOT NEED. NOW THE DRIVER SIDE REAR WINDOW HAS DONE THE SAME AND I WILL HAVE TO SPEND AN ADDITONAL $400 TO FIX THIS. I HAVE TO ADD THAT THESE WINDOWS WERE RARELY ROLLED UP OR DOWN. I FEEL THIS IS TOTALLY PLANNED OBSELESCENCE BY THE AUTO MAKER AND AN EFFORT TO MAKE MORE MONEY ON THE CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147476January 11, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
BLOWER MOTOR FAILED RENDERING THE FRONT WINDOW DEFROSTER USELESS. THE LOCAL GARAGE I TOOK IT TO SAID THAT THIS WAS THE THIRD SUCH FAILURE THEY'VE SEEN. THEY ATTEMPTED TO REPLACE THE UNIT BUT RAN INTO A PROBLEM BECAUSE OF A DESIGN CHANGE IN THE REPLACEMENT BLOWER. THEY TOOK THE CAR TO A GM DEALER THAT WAS ABLE TO ,AFTER A CONSIDERABLE AMOUNT OF TIME, INSTALL THE REPLACEMENT BLOWER. I WAS PLEASED UNTIL I RECEIVED THE INVOICE WHICH INCLUDED THE CHARGE FOR LABOR OF $488.00. I'M WAITING FOR A RETURN PHONE CALL FROM GM AS TO WHETHER OR NOT THEY'LL REIMBURSE ANY OF THIS COST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133179November 2, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
DT: THE CONSUMER STATED THAT THE 2002 BUICK LESABRE WAS HAVING BRAKE PROBLEMS. IF THE ROAD WAS WET THE CONSUMER HAD TO PUSH ON THE BRAKES THREE TIMES TO GET THE VEHICLE TO STOP. THE CONSUMER TOOK THE CAR BACK TO THE DEALERSHIP THREE TIMES. THE PROBLEM WAS WHEN THE WEATHER CONDITION WAS BAD/WET WEATHER.. THE SALESMAN DROVE THE CAR ONCE WHEN IT WAS WET, BUT THE DEALER SAID NOTHING WAS WRONG. THE CONSUMER CONTACTED GM AND THE BBB. GM SENT A LETTER BACK TO THE CONSUMER. THE CONSUMER CLAIMED THAT THE HEAT DID NOT WORK IN THE FALL. THE HEAT WILL GO FOR 3 OR 4 DAYS AND NOT WORK , AND THEN IT WILL. *AK. THE CONSUMER BELIEVED THE PDAS WERE FAULTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140113October 18, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: 2002 BUICK LESABRE. THE CONTACT COMPLAINED ABOUT AN ABS BRAKE PROBLEM. CONTACTED THE DEALERSHIP AND THE MANUFACTURER, AND THEY SAID THERE WERE NO RECALLS. THE CONTACT TOLD THEM ABOUT THE PROBLEM HE WAS HAVING WITH THE VEHICLE. NOTICE THE ABS PROBLEM WHEN THE ABS LIGHT CAME ON AND WENT OFF. ALSO, FELT VIBRATION FROM THE BRAKES. COULD NOT APPLY BRAKES AT LOW SPEED BECAUSE THE BRAKE PEDAL WAS VERY HARD TO PUSH. THE ABS LIGHT CA ME ON AND STAYED ON UNTIL THE CONTACT TOOK THE VEHICLE TO DEALERSHIP AND HAD REPAIRS DONE. THE REPAIR SEEMED TO BE SATISFACTORY. HA D NO H ACCIDENTS DUE TO THE BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138550October 4, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT: THE CONSUMER STATED THAT WHILE TRAVELING 20 MPH ON THE 2002 BUICK LESABRE THE WINDOW IN THE BACK PASSENGER'S DOOR SHATTERED. THE CONSUMER HAD THE WINDOW REPAIRED. THREE WEEKS LATER THE OTHER SIDE BROKE. THE CONSUMER CONSULTED WITH HIS DEALERSHIP, AND THEY SAID THAT THE CABLE LOOSENED FROM THE WINDOW MOTOR. THE CONSUMER CALLED GM. THE FIRST WINDOW THEY FIXED FOR FREE, AND THEY CHARGED THE CONSUMER FOR THE NEXT WINDOW REPAIR. BOTH OF THE WINDOWS WERE OPERATING CORRECTLY NOW. THE CONSUMER STATED THAT THERE WAS NEVER ANYONE RIDING IN THE BACK SEAT THAT WOULD HAVE CAUSED THIS TO HAPPEN. THE FIRST WINDOW SHATTERED ON 9-7-2005, AND THE SECOND ONE WAS ON 10-3-2005. THERE WERE NO INJURIES REPORTED. *AK (11/08/05) THE LEFT REAR POWER WINDOW WAS INOPERATIVE. THE REGULATOR WAS REPLACED. ON THE SECOND OCCASION, THE PASSENGER REAR WINDOW FELL DOWN DUE TO A LOOSE REGULATOR CABLE. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136177September 29, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT: THE REAR DRIVER'S SIDE WINDOW WILL GO ALL THE WAY DOWN WHEN IT SHOULD ONLY GO HALF WAY DOWN FOR CHILD SAFETY. IT WILL NOT COME BACK UP. ONE END OF THE CABLE INSIDE THE WINDOW CAME LOOSE. CONTACTED HE DEALER, AND THE CONSUMER WAS TAKING THE VEHICLE IN TODAY. NOTICED THIS ON SEPTEMBER 4, 2005. *AK THE DEALER REMOVED THE REGULATOR HOWEVER HE WAS UNABLE TO PUT BACK. THE DEALER WANTED TO CHARGE THE CONSUMER $600.00 THE CONSUMER PURCHASED THE REGULATOR FROM ANOTHER DEALER FOR A LESSER CHARGE AND INSTALLED IT HIMSELF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136212September 12, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT: THE REAR PASSENGER'S SIDE WINDOW BROKE INSIDE THE DOOR ON JULY 13,2005. THE REAR DRIVER'S WINDOW BROKE ON SEPTEMBER 12, 2005. CONTACTED THE DEALER, THEY WERE GOING TO CHARGE THE CONSUMER FOR REPAIRS. THERE WAS NO WARNING WHEN THIS HAPPENED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136282September 12, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ROUTINE SERVICE REVEALED THAT I HAVE AN ANTIFREEZE LEAK IN THE MANIFOLD AREA. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126945June 28, 2005
TIRES
I WOULD LIKE TO KNOW IF YOU HAVE RECEIVED COMPLAINTS REGARDING REPUBLIC TIRES. MY INVOICE SAYS 98H S2ULT HP4 RAD G ROAD HAZARD PROTECT (PRO-RATED R 225/60R1. I DO NOT KNOW IF THESE ARE THE PROPER NUMBERS. 5/30/05 WE REQUESTED A HIGH QUALITY GOODYEAR TIRE THAT WOULD PERFORM WELL ON ALL THE RAIN IN FLORIDA AND BE THE BEST AGAINST HYDRO PLANING. THE ALLIED TIRE STORE SOLD US REPUBLIC TIRES AND SAID THEY WERE A BETTER GRADE THAN GOODYEAR. I WAS IN A VERY SERIOUS ACCIDENT WITHIN WEEKS OF PURCHASING MY NEW TIRES. PLEASE LET ME KNOW IF YOU HAVE HAD OTHER COMPLAINTS REGARDING REPUBLIC TIRES. WE HAVE NOT BEEN ABLE TO FIND ANYTHING ON REPUBLIC TIRES IN CONSUMERS REPORTS, ETC.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Buick LeSabre