Buick LeSabre Complaints (2002)

310 consumer complaints on file.

#10201260August 30, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2002 BUICK LASABRE - A RARELY USED (NO CHILDERN) BACK WINDOW FELL SUDDENLY WHILE DRIVING. JUST HAD IT REPLACED AT THE DEALERSHIP AT A COST OF $442 (AFTER GETTING THEM TO LOWER THE PRICE $50 - SO TOTAL WOULD HAVE BEEN $492). THIS IS AN KNOWN PROBLEM BY GM. THE DEALERSHIP AND GM HAS NOT OWNED UP TO THIS PROBLEM. THE PART ON THE OPEN MARKET IS ONLY $99 - THE DEALERSHIP CHARGES $344 FOR THE SAME PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200236August 21, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I OWN A 2002 LESABRE AND IN THE LAST SIX MONTHS I HAVE HAD (3) OF MY WINDOW REGULATORS TO BREAK. FIRST WAS THE PASSENGER WINDOW IN THE FRONT AND TWO WEEKS AGO THE ONE IN THE BACK ON THE PASSENGER SIDE BROKE AND TODAY 08/21/2007 THE ONE BEHIND THE DRIVER BROKE WHILE I WAS DRIVING ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199922August 17, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
1) NO EVIDENCE LEADING UP TO FAILURE 2) WINDOW MECHANISM FAILED, WINDOW WOULD NOT RETURN TO CLOSED POSITION 3) HAD TO HAVE BUICK REPLACE MECHANISM AT OVER $500 EXPENSE THERE ARE OVER 82 RECORDS OF THIS EXACT PROBLEM ON CARSURVEY (.ORG) - AND NOT EVERYONE SURFS TO RECORD THEIR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199443August 13, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ON JUNE 18, 2007, I HEARD A LOUD NOISE FROM THE BACK OF THE CAR. I HAD NO IDEA WHAT IT WAS UNTIL I GOT HOME AND NOTICED THE REAR RIGHT WINDOW WAS OPEN. I TRIED TO CLOSE IT BUT IT WOULD NOT CLOSE. I BROUGHT IT TO MY MECHANIC AND HE SAID IT WAS THE REGULATOR/MOTOR THAT BROKE. HE SAID THAT IT WAS COMMON IN BUICKS BECAUSE THE PARTS ARE MADE OF PLASTIC. TODAY IT HAPPENED AGAIN, THIS TIME TO THE LEFT REAR WINDOW. SLIGHT POPPING NOISE AND THE WINDOW SLID DOWN AND I COULDN'T GET IT BACK UP. I WAS ALONE BOTH TIMES AND NO ONE EVER RIDES IN THE BACK. I THINK I MAY HAVE OPENED THOSE WINDOWS LESS THAN A DOZEN TIMES. I ONLY HAVE 11,000 MILES ON THE CAR AND CAN'T BELIEVE THAT THIS HAS HAPPENED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197504July 25, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW ON RIGHT DRIVER SIDE AND ON LEFT REAR DRIVER SIDE BROKEN IN DOWN POSITION. NEITHER WINDOW WAS USED EXCESSIVELY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189903May 6, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DEFECTIVE POWER WINDOW REGULATORS ON MY 2002 BUICK LESABRE COST TO REPAIR @ $500.00 EACH. THIS IS A HUGE PROBLEM WITH THIS VEHICLE FROM 2000-2005 MODEL GM NEEDS TO RECALL THIS DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187630April 11, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR POWER WINDOW FAILED TO GO BACK UP WHEN LOWERED WHILE DRIVING. THERE WAS NO WARNING OR INDICATION THAT THERE WAS A PROBLEM UNTIL IT STOPPED WORKING. 2002 BUICK, LESABRE, HAS ONLY 34,000 MILES, BUT WAS NO LONGER UNDER WARRANTY. THE REAR POWER WINDOW HAD ONLY BEEN LOWERED 10-12 TIMES SINCE PURCHASED BRAND NEW, AS I HARDLY EVER HAD REAR SEAT PASSENGERS. BASED ON SYMPTOMS AND RESEARCH IT APPEARED TO BE A DEFECTIVE POWER WINDOW REGULATOR. BASED ON INTERNET COMPLAINTS THIS APPEARED TO BE A CHRONIC PROBLEM WITH BUICKS. IN FACT, WHEN I CALLED THE LOCAL BUICK DEALER FOR A COST ESTIMATE , ABOUT $500, THEY SAID THAT THEY HAD JUST FIXED O ANOTHER LESABRE THAT DAY! ALSO, THEY SUGGESTED IT WAS LIKELY THE WINDOW REGULATOR BASED ON MY BRIEF DESCRIPTION. HOWEVER, THEY SAID THERE WAS NO RECALL ON THAT RECURRING FAILURE, AND I WOULD HAVE TO PAY FULL PRICE.*AK I HAVE BEEN DRIVING WITH THE REAR WINDOW HELD UP WITH BLACK DUCT TAPE, BUT IT DOES NOT HOLD THAT WELL. I IS OBVIOUSLY NOT A FIX, BUT I REFUSE TO PAY $500 TO FIX SOMETHING THAT HAS ONLY BEEN USED ABOUT A DOZEN TIMES, IS A KNOWN DEFECT AND HAS THE PROBABILITY OF BREAKING AGAIN AFTER ANOTHER DOZEN USES BASED ON WHAT I HAVE READ.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186758April 2, 2007
TIRES
TL*- THE CONTACT STATED THAT SHE JUST PURCHASED TIRES FOR THE 2002 BUICK LESABRE. THE CONTACT COMPLAINED THAT THE TIRE DEALER, ROMANO TIRES, WHERE SHE PURCHASED THE TIRES DID NOT HAVE THE PROPER FORM FOR HER TO REGISTER THE TIRES, AND STATED THAT THEY WERE EXEMPT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185007March 13, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
JUST REPLACED MY FIRST WINDOW REGULATOR IN MY 2002 BUICK LESABRE. THE DEALER WANTED TO CHARGE $500+ BUT AFTER ARGUING ABOUT IT BEING SUCH A WIDESPREAD ISSUE, THEY DID AGREE TO DO IT FOR THE LABOR COST ($140). BUT I KNOW THAT WON'T WORK FOR THE FUTURE REPAIRS AND IF THE POSTINGS ON THE WEB SITES ARE ANY INDICATOR, THE NEXT ONE COULD HAPPEN ANY DAY NOW. I AM AFRAID TO USE THE WINDOW! BUT I NOW KNOW TO CARRY DUCT TAPE IN THE CAR. BUICK HAS QUITE A DEAL GOING - INSTALL CHEAP PLASTIC PARTS AND CHARGE CONSUMERS $500 A POP TO FIX THEM WITH THE SAME CHEAP PLASTIC PART. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182939February 19, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
GENERAL MOTORS CARS: (A) 2001 OLDSMOBILE AURORA, WITH 55,000 MILES & (B) 2002 BUICK LESABRE, WITH 62,000 MILES 1. IN JUNE 2006, WITHIN 2 WEEKS OF ONE ANOTHER, BOTH REAR POWER WINDOWS ON CAR A JUST DROPPED. REPAIR AND REPLACEMENT COST ABOUT $500 FOR EACH WINDOW. OLD PARTS ARE NOT AVAILABLE. 2. LAST NIGHT (2/18/2007), IN 28 DEGREE WEATHER, WE GOT INTO CAR B TO RETURN HOME AND WHEN WE SHUT THE DOORS, BOTH RIGHT SIDE WINDOWS DROPPED. IT WAS FRIGID AND I PUT A BLANKET UP TO KEEP THE COLD OUT. THIS BLOCKED MY VIEW OF THE LEFT SIDE OF THE VEHICLE AND I ALMOST HIT A PEDESTRIAN. I WILL TAKE THE CAR TO A DEALERSHIP FOR REPAIRS AND REPLACEMENT WHICH WILL UNDOUBTEDLY COST OVER $1000. IN BOTH CASES, I ENGAGE THE CHILD DOOR LOCKS AND WINDOW CONTROL TO PREVENT CHILDREN FROM OPENING OR FALLING OUT OF THE WINDOW. WHEN THE REAR WINDOW FALLS AS IT DID, CHILDREN ARE IN DANGER. WHILE RESEARCHING THIS PROBLEM ON THE INTERNET, I HAVE DISCOVERED THAT THIS HAS BEEN A PROBLEM FOR BUICK SINCE 2000. WHY HAS THE PROBLEM PERSISTED FOR OVER MANY YEARS, UNTIL THE 2002 MODEL YEAR AND BEYOND!? THIS PROBLEM DEMANDS A RECALL! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182860February 17, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER SIDE REAR WINDOW FAILED. ACTUATOR BROKEN. AFTER REVIEW ON INTERNET LEARNED THAT DEFECTIVE ACTUATOR VERY COMMON ON BUICK LESABRE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182769February 16, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*- THE CONTACT STATED THAT UPON CHECKING THE OIL ON THE 2002 BUICK LESABRE WITH 46000 FAILURE MILEAGE HE DISCOVERED THAT THE MANIFOLD GASKETS WERE LEAKING. THIS HAD BEEN AN ONGOING PROBLEM. ALSO, HAD A 1996 OLDSMOBILE DELTA 88 T WITH THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182443February 13, 2007
SUSPENSION:FRONT:WHEEL BEARING, WHEELS
REPLACED LEFT FRONT WHEEL BEARING AUG 2005 (50500 MI) THEN IN DEC 2006 (73600 MI) HAD TO REPLACE RIGHT ONE. SUSPECT THOSE FAILURES HAVE BEEN FACTOR IN ROTORS NEEDING TO BE TURNED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182405February 12, 2007
TIRES:TREAD/BELT
BEFORE LEAVING TO COLLEGE STATION TO GO VISIT OUR DAUGHTER WE STOPPED AT DISCOUNT TIER TO HAVE THE TIRE PRESSURE CHECKED. DURING THE CHECK THE TECH NOTICED THAT THE RIGHT FRONT TIRE HAD A VERY NOTICEABLE BULGE AND WAS TOLD THAT THE TIRES WALLS WERE BEGINNING TO SEPARATE. HE CALLED IT A TIRE DEFECT AND HIS RECOMMENDATION WAS TO HAVE THE TIRE REPLACED IN ORDER TO AVOID A SERIOUS ACCIDENT. I DID PAY FOR A NEW TIRE AND HAVE NOT DRIVEN THE CAR SINCE THEN DUE TO SAFETY CONCERNS ON THE OTHER 3 TIRES. I DO NOT HAVE THE FUNDS TO PAY FOR 3 NEW TIRES. WE HAVE BEEN DRIVING MY TAHOE SINCE THEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181154January 30, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2002 BUICK LASABRE. WINDOW REGULATOR FAILURE. I HAVE NOT REPLACED IT YET. THE MOTOR WORKS FINE, IT IS THE PLASTIC REGULATOR THAT FAILS. I HAVE BEEN UNABLE TO PURCHASE JUST THE REGULATOR WITHOUT THE MOTOR. APPEARS TO BE A VERY HIGH NUMBER OF THESE FAILURES, YET BUICK REFUSES TO RECALL THE PART OR SUPPLY THE PART MINUS THE MOTOR, WHICH WOULD COST SIGNIFICANTLY LESS THAN THE CURRENT PRICE OF $400. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181017January 29, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* - THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT HE HE TOOK THE VEHICLE TO DEALER FOR SERVICE WHEN THE MECHANIC TOLD HIM THAT HE FOUND A SMALL CRACK IN THE INTAKE MANIFOLD. THE CONTACT HAS NOT BEEN TO THE BUICK DEALER, AND THE MECHANIC TOLD HIM THAT THE CRACK WAS POSSIBLY CAUSED BY AN ERROR IN THE VEHICLES COMPUTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178922January 17, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* -THE CONTACT STATED THAT WHILE DRIVING HIS 2002 BUICK LE SABRE (FAILURE MILEAGE: 60000) AT 25 MPH THE VEHICLE BEGAN TO HESITATE. WHEN APPLYING THE ACCELERATOR THE VEHICLE HESITATES AND DIDN'T SEEM TO INCREASE SPEED. *JB UPDATED 02/16/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177407December 30, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW REGULATORS CONTINUE TO FAIL. IF NOT FIXED PROPERLY COULD CAUSE DAMAGE TO INDIVIDUALS AND VEHICLE. FAILURE IS VERY COMMON AND DUE TO A MANUFACTURERS DEFECT IN DESIGN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175595December 8, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE REAR DRIVER'S SIDE WINDOW MADE A POP NOISE AS I WAS DRIVING. THE WINDOW THEN SLOWLY SLID DOWN INTO THE DOOR. THE WINDOW NOW WILL NOT RETURN TO THE UP POSITION. THIS COULD BE A SAFETY ISSUE DURING POOR DRIVING CONDITIONS CAUSING THE DRIVER TO BE DISTRACTED BY ANYTHING COMING THROUGH THE WINDOW; SNOW, RAIN, ETC. IT IS ALSO A PERSONAL SAFETY ISSUE AS WELL AS A CHILD SAFETY ISSUE. I HAVE A CHILD IN THE BACK SEAT AND I KEEP THE CHILD LOCKS ENGAGED TO KEEP HIM FROM OPENING THE DOOR BUT WHAT IS TO STOP HIM FROM GOING OUT THE WINDOW EVEN IF I HAVE THE WINDOWS LOCKED. THE CAUSE OF THE FAILURE IS CHEAP PLASTIC PARTS USED IN THE WINDOW REGULATOR THAT BREAK EVEN IF THE WINDOW IS NOT USED. I HAVE ALREADY REPLACED ONE WINDOW REGULATOR AND NOW I AM GOING TO HAVE TO REPLACE THIS ONE AS WELL. I KNOW GM IS AWARE OF THE PROBLEM BECAUSE THEY REIMBURSED ME FOR THE FIRST ONE BUT REFUSE TO DO SO ON THIS ONE. THE DEALERSHIP HAS SAID THAT IT IS NOT A QUESTION OF IF THE WINDOWS WILL FAIL, BUT WHEN. THERE ARE MANY WEBSITES ON THE INTERNET OF THIS SAME PROBLEM. WHEN IS SOMEONE GOING TO LOOK AFTER THE CONSUMER AND NOT THE CORPORATION. I HAVE DETAILED IN THIS LETTER THE POSSIBILITY OF A CRASH HAZARD IF THE WINDOW FAILS AND CAUSES A DISTRACTION TO THE DRIVER, PERSONAL SAFETY, AND PERSONAL SECURITY OF CHILDREN IN THE REAR SEAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175136December 4, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH ON NORMAL ROAD CONDITIONS, BOTH SIDE WINDOWS IN THE REAR BEGAN TO SLIP DOWN INTO THE DOOR, CAUSING AN INABILITY TO PROPERLY SECURE THE VEHICLE, AS WELL AS DAMAGE TO THE VEHICLE FROM RAIN. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO A DEALERSHIP, WHO REPLACED THE POWER WINDOW SWITCH, BUT THE PROBLEM PERSISTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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