Buick LaCrosse Complaints (2008)

251 consumer complaints on file.

#10648182October 16, 2014
STEERING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE CRASHED INTO A CURB. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10644492October 14, 2014
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED SMOKE COMING FROM THE FUSE BOX. THE FUSES WERE MELTED AND BURNED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUSE BOX HOUSING AND FUSES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10643899October 10, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641598October 6, 2014
ENGINE, STEERING, SERVICE BRAKES
I WAS TRAVELING AT 35 MPH WHEN THE VEHICLE JUST STOPPED RUNNING. I HAD ALL I COULD DO TO GET THE VEHICLE STOPPED AND OFF THE ROAD BECAUSE NEITHER THE BRAKES OR POWER STEERING WOULD WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641771October 6, 2014
STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO THE REAR OF A SECOND VEHICLE. THE FRONT PASSENGER SUFFERED A BROKEN NOSE AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE RACK AND PINION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10641380October 4, 2014
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE ENGINE DIED WITHOUT WARNING AND WOULD NOT RESTART. FORTUNATELY, I WAS ON A QUIET STREET AND SO I COULD STOP CURBSIDE. LIGHTS ETC. WORKED BUT POWER STEERING, POWER BRAKES, ENGINE WERE ALL DEAD. THE CAUSE WAS A CRACKED IGNITION COIL THAT SHORTED AND "FRIED" THE IGNITION MODULE. THIS WAS AN ORIGINAL-EQUIPMENT PART, PROBABLY A DELPHI GN10123 (FROM MY INTERNET RESEARCH; I COULD BE WRONG). HAD THIS HAPPENED ON A HIGH-SPEED ROAD, THE RESULTS COULD HAVE BEEN DISASTROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640478October 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL APPROXIMATELY THREE WEEKS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639386September 26, 2014
AIR BAGS
CONTINUATION OF A PREVIOUS COMPLAINT DATED 10-10-14, AIR BAG LIGHT ON DASHBOARD RANDOMLY COMES ON AND GOES OFF. THE OTHER DAY I HAD A PASSENGER, AND I WAS INTERESTED IN WHAT THE AIR BAG DASHBOARD LIGHT, AND THE PASSENGER "PROTECTION" LIGHT ABOVE THE RADIO, WOULD DO. MY PASSENGER GOT IN AND BUCKLED UP. AT FIRST EVERYTHING WAS FINE, NO AIR BAG DASHBOARD LIGHT, PASSENGER PROTECTION LIGHT "ON", BUT THEN IT STARTED. THE AIR BAG LIGHT WOULD COME ON, AND I NOTICED THE PASSENGER "PROTECTION" LIGHT WOULD DISPLAY "OFF". THE AIR BAGS WOULD NOT DEPLOY IN THE EVENT OF A FRONT END COLLISION. A MOMENT LATER, THE AIR BAG LIGHT ON THE DASH DISAPPEARED AND MY PASSENGER "PROTECTION" WENT "ON". WE WERE PROTECTED, FOR THE MOMENT. PROBLEM IS, THE GAME WENT ON THE WHOLE TRIP, "ON", THEN "OFF", "ON", THEN "OFF", EACH TIME THE DASHBOARD LIGHT AND PASSENGER "PROTECTION" LIGHT WORKING IN TANDEM. GUESS TO PROTECT MY PASSENGER THEY WILL HAVE TO SIT IN THE BACK SEAT. I UNDERSTAND PEOPLE HAVE TAKEN LACROSSES TO THE DEALER AND HAVE BEEN TOLD IT COSTS $1200 TO FIX PROBLEM. SOUNDS LIKE THE BEAN COUNTERS ARE HARD AT WORK FIGURING OUT IF IT WILL BE CHEAPER TO FIX THE PROBLEM OR SETTLE THE LAWSUITS, IN WHICH THERE CLAIM WILL BE THE AUTOMOBILE IS SAFE, AND QUOTING COMEDIAN [XXX], "SAFE ENOUGH TO GET YOU ALL THE WAY TO THE GRAVE." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639220September 26, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,154.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631503September 8, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED SPORADICALLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630686September 4, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHT COVER MELTED ON BOTH FRONT HEADLIGHTS CAUSING THE LIGHTS TO BECOME DIM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629438August 29, 2014
AIR BAGS
A FEW DAYS AFTER PURCHASING A 2008 BUICK LACROSSE FROM THE LOCAL DEALER, THE DASHBOARD AIR BAG LIGHT CAME ON. DIDN'T THINK MUCH ABOUT IT UNTIL IT HAPPENED SEVERAL MORE TIMES, SO I HEADED TO THE DEALERSHIP FOR HELP. THEY INSTRUCTED ME NOT TO PUT ANYTHING IN THE FRONT PASSENGER SEAT BECAUSE THE CAR WOULD SENSE THE WEIGHT AND THINK THERE IS A PERSON THERE. SO I DIDN'T, BUT I DID NOTICE THE INDICATOR ABOVE THE RADIO THAT SENSES A PERSON IN THE PASSENGER SEAT DIDN'T TURN RED DURING THIS TIME. THEN THE GAME BEGAN. I WOULD PUT MY LUNCH BOX IN THE SEAT ON THE WAY TO WORK, SOMETIMES THE AIR BAG LIGHT WOULD COME ON, SOMETIMES IT WOULDN'T. AND, I FOUND THERE IS A DELAY IN THE SWITCH, WHEN ADDING OR REMOVING THE LUNCH BOX. SOMETIMES AFTER REMOVING THE LUNCH BOX THE AIR BAG LIGHT WOULD STAY ON, OR JUST COME ON WHEN IT WANTED TO. FOUND OUT HOW TO FIX THAT PROBLEM ALSO, ALBEIT TEMPORARILY. TAKE YOUR FINGERS AND FIRMLY PUSH 4-5 TIMES ALONG THE STITCHING IN THE CENTER OF THE SEAT. WILL TAKE A FEW SECONDS AND THE LIGHT MAY, OR MAY NOT, GO OUT. OR, A QUICK STOP TO GRAB A DRINK WILL RESET THE LIGHT. THE PROBLEM IS, FROM WHAT I UNDERSTAND, IF YOU GET IN A CRASH WHILE THE LIGHT IS ON THERE IS A PRETTY GOOD CHANCE YOUR AIRBAGS WILL NOT DEPLOY. AS A MATTER OF FACT, I OWNED A 1994 FORD AEROSTAR VAN WHICH I TOOK TO THE DEALER WHEN THE AIR BAG LIGHT CAME ON. THEY WOULD NOT LET ME DRIVE THE VAN, FOR FEAR THE AIR BAGS WOULD NOT WORK IN A CRASH, AND GAVE ME A LOANER WHILE THEY FIXED THE PROBLEM. I DID NOTICE BUICK HAS SERVICE BULLETINS ON THE AIR BAG PROBLEM, STATING "PROBLEM COULD BE CAUSED BY LOOSE, MISSING, OR BROKEN CONNECTOR POSITION ASSURANCE (CPA) RETAINER. " (SB-08-09-41-002C) CAN'T IMAGINE WHAT WOULD BE THE HOLD-UP IN FIXING THE PROBLEM, JUST HOPING I AM NOT THE FIRST STATISTIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626703August 28, 2014
AIR BAGS
2008 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO DASH PANEL AIRBAG LIGHT ISSUES. *SMD THE CONSUMER STATED THE AIR BAG LIGHT WOULD BLINK ON AND OFF, WHILE DRIVING. A DIAGNOSTIC CHECK, REVEALED NOTHING WRONG. *JB UPDATED 09/09/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627021August 21, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627062August 21, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY WHILE DRIVING. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627304August 21, 2014
AIR BAGS
MODULE UNDER RIGHT FRONT SEAT DEFECTIVE CAUSING AIR TO TURN OFF WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626299August 19, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, AIR BAGS
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. DURING THE DAYTIME, THE INSTRUMENT PANEL LIGHTING WAS VERY DIM, WHICH MADE IT DIFFICULT TO VIEW THE GAUGES. THE DEALER STATED THAT THE VEHICLE WAS WORKING UP TO STANDARD AND THAT THE DESIGN OF THE VEHICLE COULD NOT BE ALTERED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5. UPDATED 10/03/14*LJ UPDATED 3/10/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621820August 12, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING HOME FROM STORE MY WIFE AND I SMELLED SOMETHING BURNING THREE BLOCKS FROM HOME. WE GOT HOME AND I CHECKED UNDER THE HOOD AND THE RELAY/FUSE BLOCK ON THE PASSENGER SIDE WAS HOT AND SLIGHTLY SMOLDERING. I WAITED A WHILE AND THE POPPED OFF THE FUSE BLOCK COVER AND SAW THE HDM MODULE (ACCORDING TO THE DIAGRAM IN THE MANUAL) HAD MELTED AND FUSED TO THE BLOCK. THE MELTING AND BURNING HAD ALSO AFFECTED THE SURROUNDING RELAYS AND FUSES. I IMMEDIATELY DISCONNECTED THE BATTERY AND SCRAPED AWAY THE BURNT, FUSED PORTION OF THE HDM RELAY AND VISUALLY CHECKED THE FUSES WHICH WERE SINGED OR PARTIALLY MELTED AND REPLACED THE BAD ONES. I DO NOT HAVE ANYTHING TO CHECK THE RELAYS WITH. MY WIFE IS ON OXYGEN 24-7 AND HAD A TANK IN THE PASSENGER FRONT WITH HER AT THE TIME OF THE INCIDENT WHICH, IF A FIRE HAD SPREAD, COULD HAVE BECOME A CATASTROPHIC INCIDENT. AFTER CLEANING OUT THE BURNT PORTION OF THE FUSE BOX OF CHARRED REMAINS FROM THE HDM MODULE, I RE-CONNECTED THE BATTERY CABLES AND WAS ABLE TO START THE VEHICLE WITHOUT INCIDENT. THE HEADLIGHTS WOULD NOT WORK AND SOME GAUGES APPEAR TO BE ERRATIC IN THEIR READINGS ( FUEL TANK AND MILEAGE). I THEN GOT ONLINE AND FOUND MANY 2006 THRU 2011 BUICK'S HAVE REPORTED THIS VERY SAME PROBLEM BUT NO RECALL ( TO MY KNOWLEDGE) HAS BEEN ISSUED FOR THIS HIGHLY DANGEROUS AND POSSIBLY CATASTROPHIC ISSUE INHERENT IN GM AND SPECIFICALLY BUICK PRODUCTS. I PURCHASED THIS CAR NEW AND I HAVE NEVER RECEIVED A NOTICE OR RECALL OF ANY KIND. I AM IN THE PROCESS OF HAVING DIAGNOSTICS AND REPAIRS DONE BY AN AUTHORIZED GM DEALER AND WILL KNOW MORE (HOPEFULLY) IN THE NEAR FUTURE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10619554August 7, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING 40 MPH, BOTH HEADLIGHTS FAILED. THE DEALER DIAGNOSED THE VEHICLE AND REPLACED THE HEAD LAMP DRIVER MODULE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619167August 6, 2014
ELECTRICAL SYSTEM, AIR BAGS, ENGINE
ENGINE LIGHT COMES ON AND CAR GOES REAL SLOW, THEN IT WONT MOVE. DOORS WONT LOCK/UNLOCK WITH REMOTE AND THEY WONT AUTOMATICALLY LOCK/UNLOCK IN PARK OR WHEN YOU START DRIVING. AIR BAG LIGHT FOR PASSENGER SIDE COMES ON AND OFF, WHEN SOMEONE IS SITTING THERE. BACK TIRES WORE OFF ON INSIDES HAD TO REPLACE THEM. I DON'T FEEL SAFE ANYMORE. DEALER SAID I SHOULD BE NOTIFIED OF RECALLS SO IT CAN GET MY BUICK REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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