Buick LaCrosse Complaints (2007)

250 consumer complaints on file.

#10730583June 26, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT 55 MPH, THE LOW BEAM HEADLAMPS SHUT OFF WITHOUT WARNING. WHILE DRIVING AT NIGHT, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730134June 24, 2015
EXTERIOR LIGHTING
IN EARLY DECEMBER 2014, THE LOW-BEAM HEADLIGHTS STOPPED WORKING PERMANENTLY. REPLACING THE HDM MODULE DOES NO RECTIFY THE SITUATION AND THE FUSES AND LAMPS ARE IN GOOD WORKING CONDITION. I HAVE BEEN DRIVING 7 MONTHS WITH HIGH-BEAMS ONLY, WHICH ENDANGERS OTHER DRIVERS AND PUTS ME AT RISK OF HEAD-ON COLLISION. OTHER PEOPLE HAVE INDICATED THEIR CARS HAVE BURNED BECAUSE OF THIS SITUATION. I FIRST NOTICED GM'S PUBLIC ACKNOWLEDGMENT OF THE DEFECT IN DECEMBER, BUT NEARLY 7 MONTHS LATER, THEY HAVE NEITHER NOTIFIED ME NOR ANNOUNCED A WAY TO FIX THE PROBLEM. MY DEALERSHIP HAS NO REMEDY TO OFFER. IN ONE WEEK MY STATE INSPECTION EXPIRES. AFTER THAT I WILL NOT BE ABLE TO DRIVE THE CAR OR SELL IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726523June 22, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING 25 MPH, THE HEADLIGHTS TURNED OFF INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726696June 22, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED, THE HEAD LAMPS FAILED TO ILLUMINATE. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE REMEDY FOR THE RECALL WAS STILL UNDER DEVELOPMENT. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726394June 21, 2015
SERVICE BRAKES, EXTERIOR LIGHTING
MY PARKING HEADLIGHTS WILL NOT TURN OFF AND THE TRACTION CONTROL IS GOING HAYWIRE WHENEVER I REVERSE OR TURN TO THE RIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725946June 18, 2015
SEATS
DRIVER POWER SEAT ADJUSTMENT FAILED. APPEARED TO BE A FAILING SWITCH PROBLEM AS WIGGLY THE ADJUSTER THE SEAT WOULD BEGIN TO MOVE BUT SHORTLY THERE AFTER ALL EFFORTS TO ADJUST FORWARD AND BACKWARD FAIL. SEAT STILL ADJUSTS IN ALL OTHER DIRECTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725502June 16, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT A LOW SPEED, THE LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. MA 08/13/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724712June 11, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED WHILE DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V755000 (EXTERIOR LIGHTING) AND 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,500. UPDATED 8/27/15*CN THE CONSUMER STATED THE LOW BEAMS LIGHTS WENT OUT WHILE DRIVING. UPDATED 09/10/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724485June 10, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 55 MPH, THE DRIVER SIDE LOW BEAM HEADLIGHT FAILED WITHOUT WARNING. THE BULB WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE FAILURE ALSO RECURRED ON THE PASSENGER SIDE LOW BEAM HEADLIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722031May 28, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED, THE LOW BEAM HEAD LAMPS WERE ACTIVATED BUT FAILED TO ILLUMINATE. UPON INSPECTION OF THE FUSE BOX, THE CONTACT NOTICED THAT THE RELAY WAS HOT AND HAD MELTED. THE CONTACT ALSO NOTICED SMOKE AND A BURNING ODOR. THE VEHICLE WAS REPAIRED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE DEALER REPLACED THE HEAD LAMP MODULE AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000. UPDATED 8/19/15*CN UPDATED 9/30/2015 *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10722073May 28, 2015
ELECTRICAL SYSTEM
A FEW TIMES THE HEADLIGHTS WENT OUT . DRIVING ON TWO LANE ROAD ONCE WAS CLOSE TO HEAD ON ACCIDENT . I DID EXTENSIVE TESTING TO FIND THAT THE HDM LOW BEAM HEAD LIGHT RELAY MANUFACTURED BY I THINK DELPHI WAS THE PROBLEM . I WENT TO AUTO SUPPLY BOUGHT THE HEAVIEST DUTY RELAY I COULD FIND . I REPLACED IT AN PROBLEM WAS SOLVED . THIS WAS BACK IN MAY OF 2014 . THEN IN JANUARY 2015 I RECEIVED RECALL FOR THIS PROBLEM . I HAVE CONTACTED G.M. SEVERAL TIMES . I READ WHERE THEY STATE IF YOU HAVE PAID FOR THE REPAIR THEY WILL REIMBURSE OWNER FOR THE REPAIR . THIS IS BLACK AND WHITE PLAIN AND SIMPLY . I SUBMITTED FORM , RECEIPTS , ECT . ACCORDING TO THEIR REQUIREMENT ON THE RECALL LETTER . DOES NOT SAY I HAVE TO WAIT FOR SEVERAL MORE LETTERS OR SEVERAL YEARS IT IS ON THEIR RECALL LETTER .EVERYTHING THEY ASKED FOR TO THE STANDARDS . WHILE ON VACATION MESSAGE TO CALL . AFTER MANY CALLS AGAIN I WAS TOLD I HAVE TO WAIT FOR SECOND RECALL LETTER TO GET REIMBURSED . SHE STATED I HAVE TO TAKE IT TO DEALER . WHY SO I CAN HAVE ANOTHER DEFECTIVE RELAY INSTALLED . NOT GOING TO HAPPEN JUST REIMBURSE ME FOR THE CLAIM I SUBMITTED . I CAN'T RETURN A ONE YEAR OLD RELAY THAT IS FAR BETTER THAN THEIR DEFECTIVE RELAY .THEY CAN'T FIGURE A REMEDY OUT YET . IT HAS BEEN A YEAR NOW AND I AM STILL WAITING TO BE REIMBURSED BECAUSE I DID NOT RECEIVE THE SECOND RECALL NOTIFICATION BECAUSE THEY CAN'T FIGURE THIS OUT . DRIVING A CAR AT NIGHT WITHOUT HEADLIGHTS IS NOT SAFE AND NEITHER IS PUTTING ONE OF THEIR DEFECTIVE RELAYS BACK IN IT . THIS RELAY HAS BEEN NOTED TO NOT ONLY FAIL , BUT IT CAN MELT CAUSING WIRE HARNESS TO MELT AT A REPLACEMENT COST TO APPROACH $ 2,000 AND AN POSSIBLY AN ENGINE FIRE AND THAT COST VERY HIGH OR VEHICLE REPLACEMENT . JUST PAY ME THE MONEY OWED ...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721181May 23, 2015
EXTERIOR LIGHTING
I WAS DRIVING BACK FROM GEORGIA AT 4:30 AM PITCH DARK AND MY HEADLAMPS CUT OFF. I WAS NEXT TO A SEMI AND ALMOST CRASHED INTO HIM. I HAD TO USE MY BRIGHTS BUT COULD NOT FIGURE OUT HOW TO KEEP THEM ON SO I HAD TO KEEP FLASHING THEM TO SEE. SINCE THEN I'VE HAD TO DRIVE AT NIGHT TONIGHT ON MAY 23, 2015 AT 9 PM AND MY LIGHTS DO NOT COME ON AT ALL NOW. THE ONLY WAY TO GET HOME ONCE AGAIN WAS TO DRIVE WITH MY BRIGHTS ON. I HAD MY BROTHER TEST THE LIGHTS AND THEY COME ON AND CUT OFF RANDOMLY AT WILL. THIS IS NOT SAFE AND THEY SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721021May 22, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. A REMEDY HAD YET TO BE DETERMINED FOR THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/21/15*CN THE CONSUMER STATED WHILE DRIVING, THE HEAD LIGHTS FAILED. THE CONSUMER WAS INFORMED THERE WAS NO PERMANENT FIX AT THE MOMENT. UPDATED 03/08/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717256May 19, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT NIGHT WITH THE LOW BEAM HEADLAMPS ACTIVATED, THE LAMPS WOULD SUDDENLY MALFUNCTION AND SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. IN JANUARY OF 2015, THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) WAS RECEIVED. AFTER CONTACTING BOTH THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717000May 18, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO OPERATE WHEN ACTIVATED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000. UPDATED 7/28/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715998May 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT HAD THE DEALER PERFORM THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND THE DEALER ONLY REPAIRED THE FILLER FOR THE KEY. THE CONTACT STATED THAT THE VEHICLE STALLED BEFORE AND AFTER THE RECALL REPAIR WAS PERFORMED. THE CONTACT SPOKE WITH THE DEALER WHO STATED THAT THE MANUFACTURER REPLACED THE IGNITION, BUT CHANGED IT TO JUST THE KEY FILLER. THE CONTACT FELT THAT THE REPAIR WAS INADEQUATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715287May 8, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED TAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713937April 30, 2015
EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS ON OUR LACROSSE STAY ON EVEN WHEN THE IGNITION IS OFF. WE HAVE TO PULL THE FUSE OR DISCONNECT THE BATTERY TO TURN THEM OFF. THE HIGH BEAM HEADLIGHTS AND BRAKE LIGHTS DON'T WORK AT ALL. NOT SURE WHAT THE ISSUE COULD BE AND WE CANNOT DRIVE THE CAR WITH OUT BRAKE LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713381April 28, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEAD LIGHTS FAILED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 7/29/15*CN UPDATED 9/24/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702614March 30, 2015
EXTERIOR LIGHTING
2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO HEADLIGHT MODULE RECALL NOTICE PROBLEMS. *SMD THE CONSUMER WAS INFORMED THERE WAS NO FIX FOR THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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