Buick LaCrosse Complaints (2008)

251 consumer complaints on file.

#10795185November 20, 2015
EXTERIOR LIGHTING
IN JANUARY OF 2015 WE RECEIVED A RECALL NOTICE FROM GM CONCERNING THE HEADLIGHT DRIVER MODULE (GM SAFETY RECALL 14291). WE CALLED THE DEALER SEVERAL TIMES TO BE TOLD THEY WERE WAITING FOR PARTS. WE BEGAN EXPERIENCING A "HEADLIGHTS RECOMMENDED" SIGNAL SEVERAL TIMES IN BROAD DAYLIGHT, BUT LIVED WITH IT. WHEN I WAS IN THE HOSPITAL IN OCTOBER RECOVERING FROM CANCER SURGERY MY WIFE EXPERIENCED A HEADLIGHT FAILURE WHEN DRIVING HOME ALONE AT NIGHT. A NEIGHBOR TOOK THE CAR TO THE BUICK DEALER AND THEY INSTALLED A RELAY, PART #15016745. WE THEN NOTICED THAT THE LEFT FRONT HEADLIGHT AND THE RIGHT REAR TAILIGHT WERE NOT LIT. AS SOON AS I WAS CLEARED TO DRIVE I TOOK IT BACK AND THEY INSISTED THAT IT COULD NOT HAVE BEEN THEIR FAULT, THAT IT WAS JUST A COINCIDENCE THAT IT HAPPENED AT THAT TIME. I PAID THE $68.93 FOR NEW BULBS. TODAY I LOOKED AT THE WEBSITE, WWW.MYGM.COM/RECALLS AND IT SAID THAT THERE WERE NO RECALLS PENDING FOR OUR VEHICLE. WHEN I CALLED THE TELEPHONE NUMBER GIVEN ON THAT WEBPAGE, THE REPRESENTATIVE SAID THAT WAS A MISTAKE, BUT HE COULD NOT FIND ANY INFORMATION ON WHEN THEY WOULD HAVE PARTS AVAILABLE OR WHY THE WEBSITE DENIED THERE WAS A RECALL. THIS SEEMS TO ME TO BE VERY SIMILAR TO THE IGNITION SWITCH ISSUE WHERE GM'S STRATEGY WAS TO IGNORE THE PROBLEM, HOPING IT WOULD GO AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794698November 18, 2015
POWER TRAIN
THE TRANSMISSION FAIILED WITHOUT NOTICE. HOPE IT DOES NOT HAPPEN WHILE AT A STOP LIGHT. I JUST BACKED INTO A PARKING SPACE WENT TO PULL OUT AND WAS NOT ABLE TO PUT THE CAR IN ANY DRIVE GEAR AT ALL. VEHICLE MILAGE 79850 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787574November 2, 2015
AIR BAGS
THE DESCRIPTION THAT FOLLOWS IS A SAFETY ISSUE WHICH COULD RESULT IN THE DEATH OR SERIOUS INJURY OF A PASSENGER IN THE FRONT SEAT. THE AIR BAG INDICATOR FOR THE PASSENGER FRONT SEAT IS CONTINUOUSLY LIT. THE LOCAL BUICK DEALERSHIP SCANNED AND CHECKED THE AIR BAG SYSTEM, REPAIRED CONNECTIONS AND CLEARED THE CODE. AT PRESENT, NEARLY 8 MONTHS LATER, THE AIR BAG LIGHT IS NOW CONTINUOUSLY LIT WHEN DRIVING THE VEHICLE WHICH INDICATES THAT THERE IS NO AIR BAG PROTECTION FOR THE PASSENGER IN THE FRONT SEAT. THE DEALERSHIP INDICATED THAT THE COST TO REPLACE AND PROGRAM THE PASSENGER POSITION MODULE IS $1540. THIS IS A DEFINITE SAFETY ISSUE AND SHOULD BE SUBJECT TO A RECALL. GM SHOULD NOT BE MANUFACTURING A VEHICLE IN WHICH, AT 51097 MILES, THE AIR BAG SYSTEM DOES NOT FUNCTION. I NOTE A NUMBER OF COMPLAINTS REGARDING THIS PARTICULAR SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787575November 2, 2015
ELECTRICAL SYSTEM
THREE OF THE FOUR DOOR LOCK ACTUATORS FAILED AT 51000 MILES. THE LOCAL BUICK DEALERSHIP REMOVED THE DOOR PANELS AND REPLACE THE LEFT FRONT, RIGHT FRONT AND RIGHT REAR DOOR LOCK ACTUATORS AT THE COST OF $942. IT IS INTERESTING THAT BUICK IS UNABLE TO MANUFACTURE A VEHICLE IN WHICH THE DOOR LOCKS CAN LAST BEYOND SEVEN YEARS. MY FOURTEEN YEAR OLD FORD TAURUS HAS NEVER HAD A PROBLEM WITH THE DOOR LOCKS. GENERAL MOTORS AND NHTSA NEED TO REVIEW THE ISSUES POSTED REGARDING THE 2008 BUICK LACROSSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785185October 21, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER AND PASSENGER SIDE AIR BAG LIGHTS ILLUMINATED CONTINUOUSLY. THE CONTACT STATED THAT THE AIR BAG LIGHT INDICATED THE AIR BAGS WERE OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783583October 20, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE REVERSING AT A LOW SPEED, THE DRIVER SIDE LOW BEAM HEAD LAMP FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE BULB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,134. UPDATED 02/19/16*LJ; UPDATED 04/24/18*JB *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783424October 19, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/16/16*LJ UPDATED 03/17/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782597October 15, 2015
EXTERIOR LIGHTING
WAS DRIVING 50 MILES HR ON OLDLANDIS AVE HEAD LIGHTS SHUT OFF TWICE WENT ON TO SHOULDER ALMOST CRASHED IN DITCH HAD TO DRIVE HOME WITH HIGH BEAMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782045October 14, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778692September 30, 2015
ELECTRICAL SYSTEM
WHILE DRIVING ON A SIDE STREET @ 25MPH NEAR THE PARKWAY ENTRANCE MY ENGINE CUT OUT WITHOUT WARNING. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE ENGINE CRANKED BUT WOULD NOT RESTART. THERE WAS NO CHECK ENGINE LITE ON OR INDICATION OF A PROBLEM AT ANYTIME BEFOREHAND. THE VEHICLE WAS TOWED TO AN INDEPENDENT SERVICE STATION WHERE IT WAS DIAGNOSED AND FOUND THAT ONE OF THE IGNITION COILS (CYL. 1 & 4) HAD MELTED AND SPLIT AND THE IGNITION CONTROL MODULE HAD BURNED OUT. (I HAVE RETAINED THE OLD PARTS FOR FUTURE EXAMINATION IF NEEDED). THE COST OF REPAIR, PARTS AND TOWING WAS $438. IT WAS EXTREMELY FORTUNATE THAT THE BREAKDOWN OCCURRED WHERE IT DID BECAUSE IN A FEW MINUTES I WOULD HAVE BEEN ON A BUSY EXPRESSWAY AND BRIDGE. NOTE: VEHICLE MANUFACTURE DATE WAS SEPT. 2007 BY GM OF CANADA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776303September 24, 2015
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING AT 25 MPH, THE LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767513September 22, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE SPEEDOMETER FAILED TO WORK WITHOUT WARNING AND WAS DISPLAYING AN INCORRECT READING WHILE THE VEHICLE WAS IN OPERATION. THE CONTACT ALSO NOTICED THAT THERE WAS AN ELECTRICAL SHORT ON THE INSTRUMENT PANEL, WHICH IMPACTED THE LIGHTING AND VARIOUS GAUGES AS WELL AS THE LIGHT ON THE RADIO. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT DID NOT RECEIVE A NOTIFICATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766456September 21, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED A MANUFACTURER'S RECALL NOTIFICATION FOR THE EXTERIOR LIGHTING; HOWEVER, THE PART TO THE DO REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766330September 21, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING 20 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766435September 21, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHEN THE HEADLIGHTS WERE ACTIVATED, THE FRONT DRIVER SIDE HEADLIGHT FAILED TO ILLUMINATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765111September 18, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 20 MPH, THE HEADLIGHTS FAILED. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765239September 18, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART AND REMEDY TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE FRONT DRIVER SIDE LOW BEAM HEADLIGHT FAILED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694532September 17, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES
2008 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE FAULTY DOOR LOCKS AND REMOTE KEY MALFUNCTION. *SMD THE CONSUMER STATED THREE OUT OF THE FOUR DOORS, DID NOT OPEN OR CLOSE WHEN USING THE REMOTE OR THE KEY. *JB UPDATED 02/01/16.8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763854September 15, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE EXTERIOR LIGHTING DIMMED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764032September 15, 2015
ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING, THE ENGINE LIGHT CAME ON, FOLLOWED SHORTLY THEREAFTER BY THE TRACTION CONTROL LIGHT.THEN THE ENGINE BEGAN TO LOSE POWER AND THE ACCELERATOR PEDAL DID NOT WORK. A NOTICE APPEARED ON THE DASH CONTROL: "ENGINE POWER REDUCED" AND "SERVICE TRACTION CONTROL". IF I HELD THE ACCELERATOR PEDAL DOWN ALL THE WAY TO THE FLOOR, AFTER ABOUT 5 SECONDS THE CAR BEGAN TO ACCELERATE QUICKLY. I COULD THEN MAINTAIN SPEED BY ALTERNATELY STEPPING ON AND RELEASING THE ACCELERATOR PEDAL QUICKLY. ACCELERATING FROM A STOPLIGHT IS A VERY SLOW AND DISRUPTIVE (TO TRAFFIC) PROCESS. THIS HAS HAPPENED MULTIPLE TIMES AND HAS FAILED SEVERAL ATTEMPTS AT REPAIR. ON SOME OCCASIONS, THE CAR HAS BEGUN TO ACCELERATE ON ITS OWN DURING THIS PERIOD OF MALFUNCTION, SUCH THAT I HAVE HAD TO RIDE THE BRAKE PEDAL. ON SOME OCCASIONS THIS PROBLEM HAS REMEDIED ITSELF AFTER A COUPLE OF DAYS, WITH TURNING THE ENGINE ON AND OFF TO REBOOT. THE PROBLEM CAN LAST FOR DAYS AT A TIME. I HAVE REPLACED THE THROTTLE BODY SENSOR TO NO AVAIL. INTERESTINGLY, I ALSO OWNED (UNTIL LAST WEEK) A 2007 LACROSSE WHICH DOES THE EXACT SAME THING, AND HAS ALSO HAD THE THROTTLE BODY SENSOR REPLACED WITH NO LUCK. I HAVE SEEN MULTIPLE DESCRIPTIONS OF THIS BY PEOPLE ONLINE, DESCRIBING EXACTLY THE SAME CONDITIONS AND WARNINGS. THIS IS A SIGNIFICANT SAFETY ISSUE WHEN IT HAPPENS, AS I CANNOT SAFELY ACCELERATE IN BUSY TRAFFIC, AND THE CAR SLOWS DOWN TO SPEEDS UNSAFE FOR THE CONDITIONS. I FIND IT DIFFICULT TO BELIEVE GM DOES NOT KNOW ABOUT THIS, IN THAT I HAVE HAD THE SAME PROBLEM WITH 2 LACROSSES. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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