Buick LaCrosse Complaints (2010)

189 consumer complaints on file.

#11055434December 19, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, SUSPENSION
I HAVE TAKEN MY CAR TO SEVERAL SHOPS IN REGARDS TO MY HEADLIGHT AND NO ONE CAN FIGURE IT OUT. ONE HEADLIGHT IN OUT WHICH ARE MY LOW BEAMS. THE ENTIRE CAR HAS BEEN REWIRED AND STILL DOESN'T WORK. IT POPS ON AND OFF WHEN IT WANTS TO BUT STILL THE LOW BEAM HEADLIGHT DOES NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048454November 26, 2017
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
SOLD A LEMON CAR BY DRIVETIME FINANCED THROUGH BRIDGECREST FINANCIAL LLC I PURCHASED THE CAR 12/22/2016 AND HAVE BEEN REPORTING PROBLEMS SINCE I DROVE OFF THE LOT. I LIVE BEYOND 300 MILES OF THE LOCATION WHERE I PURCHASED THE VEHICLE
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11047021November 17, 2017
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ALONG VEHICLE WILL POP UP WITH SERVICE STABILITRACK AND THE PARKING BRAKE LIGHT WILL FLASH ON AND OFF AND CAR WILL JERK FOR ABOUT A MINUTE THEN GOES ALONG BUT LIGHT WON'T STAY ON LONG ENOUGH TO GET CHECKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035332October 20, 2017
UNKNOWN OR OTHER
I WAS DRIVING SOUTH DOWN HIGHWAY I5 AND MY SUNROOF EXPLODED AND SHATTERED. NOTHING HIT ME AND THERE WAS NO ROCK OR FOREIGN OBJECTS. IT SOUNDED LIKE A GUNSHOT OR EXPLOSION. IT OCCURRED YESTERDAY 10/19/2017 AROUND 3:25 PM OR SO. I WAS NOT PHYSICALLY HARMED, JUST FRIGHTENED AND GLAD MY KIDS WERE NOT IN THE CAR. THE BREAK IS OUTWARD NOT INWARD SO YOU KNOW IT DIDN'T COME FROM A FALLING OBJECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024592September 20, 2017
SERVICE BRAKES
WHEN GARCIA BUICK IN SANTA FE NM DROVE MY CAR INTO THEIR SHOP THEY SAID THE BRAKE PEDAL WENT TO THE FLOOR AND THE CAR ALMOST RAN INTO A WALL. THEY TOLD ME THE PROBLEM WAS TRACED TO A MALFUNCTIONING CHECK VALVE IN THE POWER BRAKE BOSTER PUMP INLET PIPE ASSEMBLY P/N 20935438. THIS IS A TERRIBLE DESIGN AND A HUGE SAFTEY PROBLEM. THE LOSS OF A VACUUM ASSIST DEVICE SHOULD NEVER ALLOW THE BRAKE PEDAL TO GO TO FLOOR AND NOT STOP THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022992September 13, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DEPRESSING THE BRAKE PEDAL TO MAKE A SUDDEN STOP, THE VEHICLE SUDDENLY SHUT OFF. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO DAVIS GM IN POLAKA, FL, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021073September 1, 2017
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I NOTED THE EXACT SAME PROBLEM REPORTED ON THE NHTSA SITE FOR THIS SAME MAKE AND MODEL OF CAR. IT'S INCLUDED UNDER THE HEADING VEHICLE SPEED CONTROL. I JUST PURCHASED THIS CAR IN THE PAST MONTH AND NOW NOTICE THAT EACH TIME I TRY TO MOVE MY FOOT FROM THE FOOT FEED TO THE BRAKE PEDAL MY FOOT CATCHES ON THE SIDE OF THE BRAKE PEDAL. IT SEEMS TO ME TO BE AN OBVIOUS SAFETY RISK IN THAT IT TAKES ANOTHER MOVEMENT OF MY FOOT TO GET IT ON THE BRAKE PEDAL SLOWING MY RESPONSE TO BRAKE. I FEAR THAT IF I NEED TO STOP QUICKLY, I WILL EITHER MISS THE BRAKE PEDAL OR WILL HAVE A DELAY IN REACHING IT WHICH COULD CAUSE A SERIOUS ACCIDENT IF BRAKING QUICKLY IS NECESSARY TO AVOID A CRASH. THIS HAPPENS EVERY TIME I MOVE MY FOOT FROM THE FOOT FEED TO THE BRAKE PEDAL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021123September 1, 2017
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 75 MPH, THE VEHICLE LOST POWER AND DECELERATED INDEPENDENTLY TO 30 MPH. THE FAILURE RECURRED SEVERAL MORE TIMES. THE VEHICLE WAS TAKEN TO ZIMBRICK BUICK GMC EASTSIDE (5402 HIGH CROSSING BLVD, MADISON, WI 53718), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT ASSIST SINCE THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START. THE CONTACT WAS FINALLY ABLE TO RESTART THE VEHICLE AND PURCHASED A NEW BATTERY; HOWEVER, THE FAILURE RECURRED THREE OR FOUR TIMES VERY CLOSE TOGETHER. THE CONTACT ALSO STATED THAT, WHEN ATTEMPTING TO START THE VEHICLE, IT WOULD FAIL TO DETECT THE KEY FOB EVEN WHEN PLACED PROPERLY. THE VEHICLE WAS TAKEN BACK TO ZIMBRICK BUICK GMC EASTSIDE, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNSURE OF WHETHER THE MANUFACTURER HAD BEEN CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020041August 28, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
AS IM TRAVELING TO MY MOTHERS HOUSE ON AUGUST 27 2017 MY ENGINE JUST COMPLETELY SHUTS DOWN AND WOULDN'T START BACK UP. THE SAME WEEK IT WAS HAVING PROBLEMS STARTING OR WOULDN'T TURN OVER TO START. MY DAUGHTER DROVE MY CAR TO O'REALIYS AUTO PART STORE TO GET SOMETHING FOR HER CAR, GET IN TO LEAVE AND IT WOULDN'T START. A MECHANIC FROM THE STORE HOOKED IT TO THE DIAGNOSTIC MACHINE AND IT READ A DELAY IN THE START UP. HE START MOVING A COUPLE OF WIRES ON THE STARTER TO SEE IF THAT WOULD HELP AND IT DID. HE TOLD MY DAUGHTER DON'T CUT IT OFF UNTIL YOU GET HOME BECAUSE HE MAY DO IT AGAIN AND SUGGESTED I PUT A NEW STARTER ON IT. I TOOK HIS ADVICE AND BOUGHT ONE AND HAD IT INSTALLED THE SAME DAY. WHEN DONE IT STARTED WITH NO PROBLEMS AND THE NEXT DAY WHILE DRIVING IS WHEN THE ENGINE SHUTS DOWN WHILE DRIVING. I LOOKED ON THE INTERNET FOR PROBLEMS WITH A 2010 BUICK LACROSS AND I WAS SHOCKED THAT PEOPLE WERE HAVING THE SAME ISSUES WITH THEIR BUICKS. THIS IS VERY DANGEROUS AND IS A SEROUS MATTER. SOMEONE OR A WHOLE FAMILY COULD BE KILLED BECAUSE THEIR BUICK HAS AN MANUFACTURING PROBLEM AND BUICK IS DOING NOTHING ABOUT IT. I AM ABOUSTLEY SCARED TO DRIVE THIS CAR WITH MY FAMILY AFTER READING MANY PEOPLE PROBLEMS LIKE MINE. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020088August 28, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. ON MORE THAN ONE OCCASION, THE VEHICLE HESITATED TO START. O'REILLEY AUTO PARTS IN WEST MEMPHIS, ARKANSAS DIAGNOSED THAT THERE WAS A DELAY IN THE START UP MECHANISM ON THE VEHICLE, WHICH CAUSED THE HESITATION. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004258July 11, 2017
VISIBILITY/WIPER
A/C NEVER BLOWS COLD. ONLY HEAT, THE DEFOGGER DOESNT WORK PROPERLY AS A RESULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993958June 8, 2017
WHEELS
WE HAVE REPLACED 3 WHEEL BEARINGS IN THE 7 YEARS WE HAVE OWNED THIS CAR. SEEMS LIKE A LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981505April 30, 2017
ENGINE, UNKNOWN OR OTHER
THE ENGINE FAN WOULD COME ON AFTER DRIVING THE CAR FOR A COUPLE DAYS, FINALLY WHILE DRIVING THE CAR THE ENGINE LIGHT CAME ON AND THE CAR STARTED RUNNING ON REDUCED POWER AND THE CAR OVERHEATED. A LEAK WAS FOUND IN A HOSE AND WAS REPLACED BUT YET THE CAR STILL CONTINUES TO OVERHEAT RAPIDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968780March 27, 2017
VEHICLE SPEED CONTROL
"TAKATA RECALL" I HAVE A RECALL LETTER ON THE THROTTLE SENSOR AND IF I HAVE ANY ISSUES PLEASE TAKE INTO A DEALER RIGHT AWAY I DID THIS IN NOVEMBER OF 2016 AND THEY SAID CODE DID NOT SHOW UP, SO 3 MONTHS LATER I HAVE SAME ISSUES WITH THE CAR NOT GOING OVER 40 M.P.H AND MY ENGINE POWER IS REDUCED. I HAVE 3 DIAGNOSTIC TEST THAT SHOW THE THROTTLE SENSOR IS BAD I ALSO HAVE DOCUMENTATIONS OF THIS. I HAVE PAID A DEALER $100 DOLLARS TWICE FOR THEM TO TELL ME THE CODE STILL DID NOT SHOW UP SO THEY WON'T REPLACE THE RECALL. I HAVE REPLACED THE THROTTLE MYSELF AND PAID OUT OF MY POCKET BECAUSE THE CAR IS UN-DRIVABLE SINCE FEB 13TH 2017 I HAVE BEEN DEALING WITH GM CUSTOMER CARE ON THIS ISSUE AND THEY REFUSE TO HELP ME WITH ANYTHING. IF THIS IS A RECALL WHY AM I PUTTING OUT MONEY FOR A PART THAT IS BAD AND NEEDS TO BE REPLACED. THIS HAS BEEN GOING ON FOR ALMOST 4 MONTHS, FIRST TIME I WAS GOING 55 MPH AND WAS ABLE TO PULL OVER RIGHT AWAY. THE SECOND I WAS GETTING OFF THE HWY AND WAS ONLY A MILE FROM WORK AND WAS ABLE TO PULL INTO WORK. THE THIRD TIME THIS HAPPENED I WAS ALMOST KILLED COMING HOME FROM WORK ON THE HWY WHEN I HAD TO DRIVE IN THE EMERGENCY LANE DOING 40 WHEN THE SPEED LIMIT IS 65 WITH A SEMI BEHIND ME I WAS A NERVOUS WRECK BY THE TIME I WAS ABLE TO GET OFF THE HWY AND TURN THE CAR OFF. I ALSO HAVE THE PART TO SHOW THAT IT IS BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966220March 15, 2017
ENGINE, POWER TRAIN
WHEN I PURCHASED THIS VEHICLE WITH THE POWERTRAIN WARRANTY STILL INTACT I HAD THE CHECK ENGINE LIGHT COME ON SEVERAL TIMES. TOOK IT TO THE DEALER AND THEY SAID IT WAS NOTHING AND HAD IT RESET. OVER THE PAST FEW YEARS I HAVE HAD IT COME ON MORE FREQUENTLY SINCE THEN AND NOW IT HAS BEEN ON FOR OVER A YEAR. WITH FRUSTRATING AMOUNTS OF TIME SPENT TO TRY TO DETERMINE WHAT THE ISSUE IS I FINALLY FOUND OUT THE TIMING CHAIN AND SEALS NEED TO BE REPLACED. ONE OF THE SYMPTOMS IS THAT THE OIL IN MY CAR IS NOT BEING DISTRIBUTED PROPERLY. THIS WOULD ALSO BE ONE OF THE REASONS I HAVE HAD TO ADD OIL BEFORE EVERY 3000 MILE OIL CHANGE BECAUSE ALL OF A SUDDEN MY CAR WILL START RUNNING HARD AND ACCELERATION IS HARDER. MANY TIMES I WOULD ONLY PUT 1500 MILES ON MY CAR AND MY OIL WOLD BE BONE DRY. PUT OIL IN AND IT GETS BETTER. IF I WOULDNT HAVE HAVE CAUGHT THIS MY ENGINE WOULD SURELY HAVE BEEN BLOWN. SO NOW 3 YEARS LATER I AM STUCK WITH THIS ISSUE WHICH SHOULD HAVE BEEN FOUND WHILE UNDER WARRANTY AS ALL THE SAME ISSUES WERE OCCURRING THEN AND NOW. I CANT SEEM TO ACCESS MY BUICK ACCOUNT ONLINE SURPRISINGLY BUT IT DID HAVE ALL MY SERVICE RECORDS PROVING MY ATTEMPTS WITH THEM. THIS IS NOT THE ONLY ISSUE, I KNOW THAT THE SAME VEHICLE JUST WITH A SAMLLER ENGINE HAS BEEN RECALLED FOR THE SAME THING. WHY NOT THE BIGGER ENGINE? I NOW HAVE A $2000 REPAIR TO MAKE NOT INCLUDING THE SEVERAL HUNDRED IT TOOK TO DETERMINE THE ISSUE. SOMETHING SHOULD BE DONE ABOUT THIS ISSUE THAT IS HAPPENING IN BUICKS OF THIS AGE AND NEWER BECAUSE IT IS HAPPENING ALOT.I HAVE MANY SERVICE RECEIPTS SHOWING THE PROCESS OF THIS AND ALSO THE DIAGNOSIS TODAY AND THEONE I WILL BE GETTING TOMORROW TO CONFIRM AND WILL BE GLAD TO FORWARD ON TO YOU IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955284February 17, 2017
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 50 MPH, THE VEHICLE LOST ALL STEERING ABILITY. AS A RESULT, THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO A MEDIAN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE CRASH. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 73,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10936806December 21, 2016
ENGINE
REDUCED ENGINE POWER-WHILE DRIVING 30MPH THE VEHICLE WILL RANDOMLY REDUCE ENGINE POWER AND CAUSED THE VEHICLE TO STALL. I HAD TO PULL OVER AND RESTART MY VEHICLE 2 TWICE TO MAKE IT HOME SAFELY. GM HAS A SERVICE BULLETIN OUT TO REPAIR 2010-2011 BUCK LACROSSE ONLY MANUFACTURED AT SPECIFIC PLANTS. GM DEALER STATES I HAVE SAME DEFECTIVE THROTTLE THAT WAS MANUFACTURED IN 2010-2011 LACROSSE AND CAUSES THE ENGINE TO FAIL WHILE DRIVING THE VEHICLE HOWEVER GM IS SAYING THAT NO MATTER IF THE PART IS DEFECTIVE IT MATTERS WHICH PLANT MADE MY CAR AND THAT I SHOULD HAVE TAKE AN EXTEND WARRANTY. MY CAR JUST REACHED 52K MILES THIS MONTH AND I COULD HAVE LOST MY LIFE AND MY CHILDREN'S LIVES BY THIS HAPPENING TO ME OVER 10 TIMES IN 2 WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926594November 17, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE AND STABILITRAK WARNING INDICATORS ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN RECOMMENDED THAT THE VEHICLE BE RESTARTED WHEN THE WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SERVICE STABILITRAK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MONTHS LATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916213October 15, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TAKATA RECALL PURCHASED USED IN MAY 2015 WITH APPROX. 45K MILES. SINCE I HAVE PURCHASED THE CAR, I TOOK IT TO A DEALERSHIP IN KOKOMO IN TO HAVE IT LOOKED AT FOR THE PARK ASSIST. WHAT HAPPENS IS WHEN I AM DRIVING DOWN THE HIGHWAY, USUALLY WITH THE CRUISE CONTROL ON, GOING 60+ DOWN THE HIGHWAY, THE PARK ASSIST COMES ON, ALL THE LIGHTS ON THE DASHBOARD FLASH AND ALL THE SOUNDS GO OFF IN THE CAR IMMEDIATELY DISABLING THE CAR. AT THAT POINT, THE CAR DISABLES ITSELF AND YOU CANNOT PUSH THE ACCELERATOR, MAKING IT DIFFICULT TO GET OFF THE HIGHWAY. YOU HAVE TO IMMEDIATELY PULL OFF THE HIGHWAY AND TURN THE CAR OFF. AFTER WAITING A FEW MINUTES, YOU CAN START THE CAR UP AND THE ENGINE LIGHT WILL BE DISPLAYED. THE ENGINE LIGHT WILL STAY ON UNTIL THE NEXT TIME YOU START THE CAR AND THEN GOES OFF. OVER THE LAST YEAR, I HAVE HAD THIS HAPPEN APPROXIMATELY 20 TIMES. THE DEALERSHIP IN KOKOMO COULDN'T FIND ANYTHING WRONG WITH IT AND THEY STATED THEY CANNOT TRY TO FIND SOMETHING WRONG WITH THE CAR IF IT ISN'T HAPPENING WHEN I BRING IN THE CAR. I MOVED TO TENNESSEE THE FIRST OF JANUARY 2016. IT HAS HAPPENED TO ME SINCE LIVING HERE AGAIN SO I TOOK THE CAR INTO PARKS AUTO SERVICE IN COLUMBIA TN. AFTER HAVING MY CAR FOR 2 1/2 WEEKS, THEY ARE UNABLE TO FIND OUT WHAT IS WRONG WITH IT. I HAVE BEEN VERY FORTUNATE THUS FAR TO NOT GET INTO A BAD WRECK LOSING MY LIFE OR CRASHING INTO SOMEONE ELSE AND KILLING THEM. AT SOME POINT, THIS WILL CAUSE A MAJOR WRECK AND LIVES COULD POSSIBLY BE LOST OR SOMEONE COULD POSSIBLY BE DISABLED THE REST OF MY LIFE. AT WHAT POINT DOES THIS HAVE TO HAPPEN BEFORE BUICK WILL FIND AN ANSWER FOR THIS? I NEED HELP ON THIS AS THERE ARE NO MECHANICS THAT CAN RESOLVE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913765October 4, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE'S DOOR LOCKS OPERATED INDEPENDENTLY. IN ADDITION, THE ENGINE REVVED AND THE VEHICLE EXPERIENCED A LOSS OF POWER WITHOUT WARNING. AFTER THE FAILURE OCCURRED, THE PARK ASSIST AND SHIFT PANEL INDICATORS FAILED TO ILLUMINATE AS VARIOUS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,352.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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