Buick LaCrosse Complaints (2008)

251 consumer complaints on file.

#11253489September 5, 2019
SERVICE BRAKES
SOMETIMES WHEN BRAKES ARE APPLIED, THE CAR DOES NOT COME TO A SMOOTH STOP, BUT RATHER JERKS AHEAD AND TAKES A VERY LONG DISTANCE TO STOP. THIS OCCURS OFTEN ON SNOW COVERED ROADS BUT ALSO OCCURS ON DRY ROADS. MY DAUGHTER WAS IN A SMALL ACCIDENT BECAUSE THE CAR DID NOT STOP IN TIME. THE MESSAGE TO CHECK THE ABS OFTEN SHOWS. I HAVE JUST HAD A NEW BRAKE JOB WITH NEW ROUTERS BUT STILL GET THE MESSAGE TO CHECK AUTOMATIC BRAKING SYSTEM. THIS PROBLEM HAS BEEN GOING ON FOR YEARS AND IT SEEMS THAT NOTHING WILL FIX IT. EVEN THOUGH THE CAR IS A 2008, IT ONLY HAS A LITTLE OVER 80,000 MILES. THE PROBLEM HAS OCCURRED BOTH ON CITY STREETS AND HIGHWAYS. (SINCE THE PROBLEM IS ON-GOING, SOME OF THE FOLLOWING QUESTIONS DO NOT APPLY. HOWEVER SINCE THE FIELDS ARE REQUIRED, I WILL HAVE TO PUT SOMETHING DOWN.)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11244775August 18, 2019
ELECTRICAL SYSTEM
THE POWER DOOR LOCKS DO NOT WORK PROPERLY EVEN WHEN USING THE INTERIOR SWITCHES. MOST OF THE TIME, DOORS MUST BE LOCKED OR UNLOCKED MANUALLY ! OUR 2008 BUICK LACROSSE CXL HAS LESS THAN 51,000 MILES AND SHOULD NOT HAVE THIS PROBLEM. THIS IS A VERY SERIOUS SAFETY ISSUE BECAUSE I'VE READ THAT PEOPLE WERE TRAPPED/ UNABLE TO GET OUT OF THEIR LACROSSE WHEN TRIP WAS DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221163June 19, 2019
UNKNOWN OR OTHER
CAR KEEPS STALLING. LOSES POWER STEERING HARD TO NAVIGATE. HAPPENS QUITE OFTEN. CITY STREETS HIGHWAY, PARKING LOTS. ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164929January 7, 2019
EXTERIOR LIGHTING
ALL OF A SUDDEN MY LOW BEAM AND DAYTIME RUNNING LIGHTS QUIT WORKING ON THE DRIVER'S SIDE. I NOTICED THIS WHEN I STARTED THE CAR IN THE MORNING AT MY HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165391January 5, 2019
EXTERIOR LIGHTING
ALL OF A SUDDEN MY LOW BEAM HEADLIGHT QUIT WORKING. THEN A FEW DAYS LATER THE HIGH BEAM QUIT TOO. THIS IS ON THE DRIVERS SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128045September 7, 2018
ELECTRICAL SYSTEM
CAR IS STATIONARY. AT APPROXIMATELY 50000 MI. (AND 6 YRS OF AGE) ALL FOUR DOOR LOCKS STARTED RANDOMLY AND INTERMITTENTLY STICKING. SYMPTOM IS THAT, ONCE INSIDE THE CAR AND DOORS ARE LOCKED, DOORS WILL NOT UNLOCK AND HANDLES DO DO NOT OPEN THE DOORS FROM THE INSIDE. SOLUTION WAS TO OPEN THE WINDOW AND ATTEMPT TO OPEN FROM OUTSIDE WHICH SOMETIMES WORKED. THIS IS A SAFETY ISSUE. IF THERE IS AN ACCIDENT OR PASSENGERS ARE OTHERWISE IN DISTRESS, CANNOT EXIT THE CAR. HAVE SEEN REPEATED REPORTS OF THIS ISSUE WITH THIS CAR. SHOULD BE INVESTIGATED. SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114750July 31, 2018
AIR BAGS
I NOTICED THAT THE PASSENGER SIDE AIR BAG LIGHT WOULD TOGGLE BETWEEN ON AND OFF WHILE DRIVING. THE BUICK DEALER DIAGNOSTIC AND SCAN TEST REVEALED THAT THE PASSENGER SIDE PRESSURE SENSOR FAILED. COST OF REPAIR IS $2,000.00 WITH NO SAFETY WARRANTY OPTIONS AVAILABLE TO OFFSET THE COST. NO OBVIOUS DAMAGE TO PRESSURE SENSOR OR PASSENGER SIDE SEAT CUSHION CONTAINING THE BLADDER AND PRESSURE SENSOR IN THE YEARS OF OWNING THIS CAR TO WARRANT FAILURE OF PRESSURE SENSOR. DUE TO ABSENCE OF REASON FOR THE FAILURE OF THE PASSENGER SIDE PRESSURE SENSOR, I AM CONCERNED ABOUT POTENTIAL FAULTY SAFETY SYSTEMS ON MY VEHICLE. A FAILURE PRESSURE SENSOR IN THE PASSENGER SIDE COULD MEAN THAT IN THE EVENT OF A CRASH THE AIRBAG DOES NOT DEPLOY PROPERLY EVEN WHEN THERE IS A PASSENGER SITTING THERE. THEREFORE, IT IS A SAFETY RISK AND NEEDS TO BE REPLACED, BUT SINCE IT HAS NOT BEEN DAMAGED DURING OWNERSHIP I AM LED TO SUSPECT THAT IT IS A FAULTY PRESSURE SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085106April 15, 2018
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
I SUBMIT THIS COMPLAINT ON BEHALF OF MY SENIOR CITIZEN MOTHER WHO IS 75 YEARS OLD. MY MOM HAD A VERY SCARY EXPERIENCE & GOT LOCKED INSIDE OF HER BUICK CAR FOR OVER 1/2 HOUR & COULD NOT UNLOCK ANY OF 4 CAR DOORS FROM INSIDE TO ESCAPE OUT OF HER CAR. PLUS, KEY WOULD NOT TURN IN IGNITION & CAR WHEEL LOCKED UP. IT WAS WINTER SEASON !! CAR WAS STATIONERY. ALL CAR WINDOWS WERE ROLLED UP SO MY MOM COULD NOT GET ANY HEAT NOR FRESH AIR. MY MOM COULD HAVE FROZE TO DEATH INSIDE OF HER CAR !! MORE SCARY -- WE HAVE NO IDEA WHEN IT CAN HAPPEN AGAIN NOR HOW LONG THE NEXT LOCKOUT WILL LAST !! CLEARLY THIS IS A SAFETY ISSUE !! ESPECIALLY FOR A SENIOR CITIZEN PERSON. WE ARE AMAZED THAT BUICK DID NOT YET ISSUE A RECALL FOR THIS TYPE OF INCIDENT. I FOUND BUICK FORUMS ON THE INTERNET WHERE HUNDREDS OF OTHER PEOPLE COMPLAINED OF SAME RELATED PROBLEMS !! I EMAILED ALL 7 WEBSITES TO BCR. SOME PEOPLE CANNOT EVEN UNLOCK DRIVER CAR DOOR TO INTO GET INTO DRIVER'S SEAT !! THEY HAVE TO ENTER THEIR CARS THRU PASSENGER & CRAWL OVER TO PASSENGER CAR SEAT OR ENTER FROM BACKSEAT OF THE CAR !! OBVIOUSLY BUICK & GM NEVER DID ANYTHING YET ABOUT THIS SCARY & ANNOYING PROBLEM !! ON MARCH 16 2018 I OPENED A NEW CASE #8-4000469674 WITH BUICK CUSTOMER RELATIONS (BCR). THEY FLAGGED THIS AS A SAFETY ISSUE !! BCR SAID BUICK WILL ONLY WORK WITH A BUICK CAR DEALER ON THIS ISSUE IF MY MOM BRINGS HER CAR TO A BUICK CAR DEALER. SO WE MADE AN APPT FOR THIS MONDAY, APRIL 16 8:30AM AT FOX VALLEY BUICK (FVB) IN ST. CHARLES, IL TO GET HER BUICK CAR DIAGNOSED !! BCR WILL WORK WITH FVB & CEM (CUSTOMER EXPERIENCE MANAGER). CLEARLY -- THIS IS A VERY SERIOUS SAFETY ISSUE !! IN HOT HEAT OR WINTER COLD -- A PERSON CAN LITERALLY SUFFOCATE OR FREEZE BEING A TRAPPED PRISONER INSIDE OF THEIR CAR !!! 2 BCR REPS FAILED TO CALL ME BACK OVER 4 DAYS. ONE BCR REP WAS SUPERVISOR. BUT I WAS DILIGENT & I FOLLOWED UP WITH BCR !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083803April 7, 2018
AIR BAGS
PASSENGER PRESENCE SYSTEM MALFUNCTION. DIAGNOSED AS A FAULTY MAT/MODULE IN RIGHT FRONT SET CUSHION. VERY EXPENSIVE TO FIX. WHEN PASSENGER IS IN RIGHT FRONT SEAT AIR MAG MESSAGE ON. MALFUNCTION. VERY COMMON WITH THIS MODEL VEHICLE. THAT'S WHAT THE TECH SAID AT THE DEALERSHIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078831March 13, 2018
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING
THIS IS THE SECOND TIME IN ONE YEAR THAT MY HEADLIGHT ON THE DRIVERS SIDE HAS WENT OUT. I JUST REPLACED IT ABOUT 8 MONTHS AGO. I KNOW THIS BECAUSE I WAS PULLED OVER BY THE POLICE. I DO NOT DRIVE MY VEHICLE VERY MUCH . 82000 MILES AND IT IS 10 YEARS OLD. I KNOW THERE HAS BEEN A RECALL ON A PART FOR THE VERY SAME REASON I AM NOTIFYING YOU. I NEED THIS FIXED. THESE HEADLAMPS ARE EXPENSIVE AND THIS IS UNSAFE TO DRIVE WITHOUT PROPER LIGHTING. PLEASE ADVISE ON THIS MATTER . THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063729January 19, 2018
EXTERIOR LIGHTING
MY HEAD LIGHTS LOOKED MELTED LOW BEAM LIGHTS KEPT BLOWING OUT REPLACED LIGHT BULBS. YOU REPLACED THE MODULE ON RECALL LOW BEAM KEEP BLOWING OUT. REPLACED THE WHOLE CASING BOTH SIDES. THE LOW BEAM LIGHTS (BOTH) ARE OUT AGAIN. CAN'T DRIVE AT NIGHT. THIS I REPORTED BEFORE YOU REPLACED THE MODULE ON RECALL. WHILE DRIVING SUN GOES DOWN I WILL NOTICE NO LIGHTS, RIGHT WENT OUT FIRST NOW LEFT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058115January 2, 2018
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED OR WHILE DRIVING, THE DRIVER'S DOOR FAILED TO LOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041065October 30, 2017
ELECTRICAL SYSTEM
I HAD DRIVEN TO THE STORE, WHEN I TRIED TO EXIT THE VEHICLE THE DRIVER'S DOOR WOULDN'T OPEN FROM THE INSIDE OR OUTSIDE. THE DRIVER'S DOOR LOCK ACTUATOR FAILED IN A WAY THAT PREVENTED THE DOOR FROM OPENING. I TRIED USING THE INNER AND OUTER HANDLES, I ALSO TRIED USING THE DOOR LOCK SWITCH AND THE MANUAL LOCK NOB. I HAD TO EXIT THE VEHICLE BY CRAWLING OVER THE CENTER CONSOLE TO USE THE PASSENGER SIDE DOOR. I WAS FINALLY ABLE TO OPEN THE DRIVER'S DOOR THE NEXT DAY BY RAPIDLY LOCKING AND UNLOCKING THE DOOR USING THE MANUAL LOCK NOB A GOOD 30 TIMES. THE CAR IS A FOUR DOOR AND NONE OF THE AUTOMATIC LOCKS WORK. THE CAR ALSO HAS 99500 MILES. THE FACT THAT ALL FOUR LOCKS HAVE FAILED IS ONE THING, IT'S THE FACT THAT THEY CAN LEAVE YOU UNABLE TO USE YOUR DOOR IN CASE OF AN ACCIDENT THAT IS THE MAJOR SAFETY HAZARD. FIXING JUST THE DRIVER'S DOOR IS COSTING ME $525.00 AT A LOCAL BUICK DEALERSHIP. A QUICK GOOGLE SEARCH REVEALED THAT THIS IS A PROBLEM ACROSS ALL GM W-BODY CARS FROM ABOUT 2006 TO 2009.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034066October 17, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE REVERSING OUT OF THE DRIVEWAY, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL LIGHTING WAS NOT ILLUMINATED. THE CONTACT WAS UNSURE IF THE HEADLAMPS WERE OPERABLE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED APPROXIMATELY ONE YEAR AGO WHEN THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) AT KENDALL CHEVROLET OF EUGENE (846 GOODPASTURE ISLAND RD, EUGENE, OR 97401(855) 982-8922). THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030103September 27, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
-DOOR LOCKS WON'T WORK WITH SWITCHES, KEY BOF, AND SOMETIMES MANUALLY. CAR HAD 49000 MILES AND WAS EIGHT YEARS OLD WHEN PROBLEM BEGAN. PROBLEM OCCURS WHILE DRIVING AND STATIONARY. DEALERSHIP ESTIMATE TO REPAIR IS $900. CONCERNED THAT WILL NOT BE ABLE TO EXIT VEHICLE IN A EMERGENCY SITUATION. -INTERIOR DISPLAY LIGHTING GOES DIM WHEN HEADLIGHTS COME ON. CAN NOT SEE SOME OF THE DISPLAYED INFORMATION DURING DAYLIGHT. DEALERSHIP SAID IT COULD NOT BE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015665August 16, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO FUNCTION SEVERAL TIMES. THE DEALER (PARKER BUICK GMC, 4813 ARENDELL ST, MOREHEAD CITY, NC 28557, 252-726-5103) INDICATED THAT THEY REPLACED THE HDM THREE TIMES, BUT THE HEADLIGHTS AND DAYTIME RUNNING LAMPS CONTINUED TO NOT FUNCTION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE DEALER STATED THAT THEY HAD NO INFORMATION ON THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED THAT THE DEALER FAILED TO REMEDY THE RECALL AFTER THREE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006604July 20, 2017
AIR BAGS
PASSENGER AIR BAG LIGHT GOES OFF & ON EVEN WITH PASSENGER IN SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006440July 19, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE CONTACT CALLED THE DEALER (SUN BUICK LOCATED IN WANTAGH, NY), BUT WAS UNABLE TO SPEAK TO A REPRESENTATIVE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,438.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004872July 12, 2017
UNKNOWN OR OTHER
THE LEFT REAR DOOR LOCK DOES NOT LOCK OR UNLOCK UNLESS DONE SO MANUALLY. THE DOOR LOCK ACTUATOR DOES NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995303June 15, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I HAVE MORE THEN ONE ISSUE. FIRST IMPORTANT ISSUE. WHILE DRIVING DOWN A STATE ROAD WITH A PEED LIMIT OF 50 AT 50 MPH. MY CAR LOST POWER CHECK ENGINE LIGHT CAME ON AND THE WARNING LIGHT SAYS ENGINE REDUCED POWER ALL ACCELERATION WAS LOST WAS ABLE TO DRIVE AT ABOUT 30 AND WAS CLOSE TO A REPAIR SHOP SO GOT THER THEY DIAGNOSED A THROTTLE SEAL. FIXED AND REPAIRED DECEMBER 30, 2016. 6/14/2017 WHILE DRIVING AT 35 MPH THE SAME THING HAPPENED AGAIN. I HAVE RETURNED TO THE SHOP AND DISCUSSED WITH GM SERVICE CENTER THEY SAY NO SPECIAL NOTICE ABOUT THIS ISSUE BUT I SEE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE IN FORUMS ON LINE. ISSUE 2. THE LIGHTS ON THE DASH SPEED, WARNING INFO, RADIO LIGHT DIM FOR NO REASON. ISSUE 3 DOOR LOCKS DO NOT WORK FROM KEY FOB OR INSIDE CAR HAVE TO WORK MANUALLY THE PASSENGER SIDE AIR BAG TURNS OFF EVEN WHEN SOME ONE IN THE SEAT. I HAVE HAD THIS REPAIRED ONCE BUT CONTINUES TO TO THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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