Buick LaCrosse Complaints (2005)

315 consumer complaints on file.

#10265607April 16, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 BUICK LACROSSE TRANSMISSION FAILED AT 81,000 MILES- TOOK CAR TO DEALERSHIP BEFORE EXTENDED WARRANTY EXPIRED WITH THE HARD SHIFTING PROBLEM BEFORE THE TRANSMISSION WENT OUT THEY STATED IT WASN'T THE TRANSMISSION- TRANSMISSION HAD TO BE REBUILT AT MY COST $2,500. PER GOOGLE SEARCH THIS HAS BEEN A COMMON PROBLEM OTHER OWNERS OF THE SAME CAR HAVE HAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263976April 2, 2009
STEERING
POWER STEERING WENT OUT COMPLETELY, NO WARNING JUST OUT. HAD A VERY HARD TIME STEERING CAR. LUCKY KNOW ONE WAS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263690March 30, 2009
STEERING
2005 BUICK LACROSSE HAD ONLY 24,000 MILES AND EXPERIENCED DIFFICULTY TURNING THE STEERING WHEEL. MADE A GRINDING SOUND. DEALER REPLACED INTERMEDIATE STEERING SHAFT. WITHIN 4 MONTHS, STEERING DIFFICULTY RETURNED WITH RUMBLING AND WHINING NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261996March 16, 2009
LATCHES/LOCKS/LINKAGES
ON A COLD MORNING IN FEBRUARY, OUTSIDE DRIVER'S SIDE DOOR HANDLE BROKE OFF DURING NORMAL OPENING FUNCTION. UPON FURTHER INVESTIGATION, IT TURNS OUT THAT THE ENTIRE HANDLE IS MERELY CHROME-PLATED PLASTIC, WITH PEM NUTS INSERTED INTO THE REAR SIDE OF THE HANDLE. THE ENTIRE TENSILE LOAD OF THE HANDLE IS CARRIED ON THESE TWO POINTS, AND THIS IS WHERE THE PLASTIC FRACTURED. HAVING NO LUCK FINDING REPLACEMENT PARTS, AND NO REASON TO BELIEVE THAT PUTTING A SIMILARLY-DESIGNED HANDLE WOULD PREVENT THE PROBLEM FROM RECURRING, I REPAIRED THE HANDLE BY DRILLING THROUGH THE HANDLE AND PUTTING 2 BOLTS AND 2 NUTS THROUGH THE BODY OF THE HANDLE TO SECURE IT TO THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261628March 12, 2009
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING BETWEEN 55-60 MPH ON NORMAL ROAD CONDITIONS, A LOW POWER RESPONSE OCCURRED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE BRAKES WERE NOT PERFORMING PROPERLY AND THE STOPPING DISTANCE INCREASED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED EACH TIME THE VEHICLE IS IN USE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THE FRONT BRAKE PADS WERE REPLACED. ON A SEPARATE OCCASION, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR IDENTICAL FAILURES AND THE TIE ROD AND WHEEL HUB WERE REPLACED, AND THE BRAKE DRUMS WERE RESURFACED. HOWEVER, THE FAILURES STILL PERSIST. THE FAILURE MILEAGE WAS 52,000. THE VIN AND CURRENT MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260915March 6, 2009
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. IT WAS MADE KNOWN TO THE CONTACT THAT THERE WERE NO CHILD LOCKS ON THE DOORS IN HIS VEHICLE. THROUGH RESEARCH, HE DISCOVERED THAT THE 2004, 2006, AND 2007 LACROSSE MODELS WERE EQUIPPED WITH CHILD RESTRAINT LOCKS. HE FELT THAT IT WAS A SAFETY CONCERN THAT HIS YEAR WAS NOT INCLUDED. THE DEALER STATED THAT THEY WOULD HAVE TO GO THROUGH THE MANUFACTURER TO REACH A RESOLUTION. THE CONTACT SPOKE WITH SOMEONE FROM THE SAFETY DIVISION OF THE MANUFACTURER, WHO STATED THAT THEY WOULD GET BACK IN TOUCH WITH HIM. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS APPROXIMATELY 11,000. UPDATED 4/23/09 *CN UPDATED 04/27/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259851February 24, 2009
STEERING
I OWN A 2005 BUICK LACROSSE WITH 27,000 MILES. ANOTHER OWNER WITH SAME CAR WARNED ME TO WATCH OUT FOR STEERING PROBLEMS. I PAID LITTLE ATTENTION AND WITHIN ONE MONTH MY CAR'S STEERING WAS MAKING A GRINDING NOISE WHEN TURNING IN EITHER DIRECTION. I TOOK MY CAR TO A LOCAL REPAIR SHOP AND THEY QUICKLY DIAGNOSED THE PROBLEM AS A DEFECT IN THE INTERMEDIATE SHAFT IN THE STEERING COLUMN. THEY STATED THERE WAS A TSA BULLETIN ON THIS ISSUE WITH THE BUICK LACROSSE. ABOUT TWO WEEKS LATER WHILE CASUALLY DISCUSSING THIS WITH A NEIGHBOR SHE DESCRIBED THE SAME PROBLEM IN HER BUICK LACROSSE REPAIRED BY LOCAL BUICK DEALER. FROM MY PERSPECTIVE, HEARING OF THIS PROBLEM FROM THREE SOURCES IN ONE MONTH I BELIEVE THE PROBLEM IS PERVASIVE AND HAS YET TO RESULT IN A TRAGEDY BECAUSE THE OWNERS TOOK PREVENTIVE MEASURES. I COULD FIND NOTHING ABOUT THIS INTERMEDIATE SHAFT DEFECT IN BUICKS 2005 OR NEWER IN MY RESEARCH, NO ACCIDENT REPORTS NOR RECALLS. THERE IS HOWEVER A DANGER HERE THAT IS NOT BEING DISCLOSED AND IS QUITE EXPENSIVE TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258811February 16, 2009
FUEL SYSTEM, GASOLINE
I OWN A 2005 BUICK CXL WITH ABOUT 38200 MILES. STARTING BACK IN FEBRUARY OR MARCH 2007, THE MESSAGE FROM THE DASH INDICATED THAT MY OIL LEVER WAS LOW. I ADDED 1 QUARTS OF OIL AND THOUGHT THAT MY LAST OIL CHANGE WASN?T COMPLETE. AFTER DRIVING MANY MORE MILES, THE OIL INDICATOR CAME ON AGAIN. I BROUGHT THE CAR TO THE DEALER FOR DIAGNOSIS ON APRIL 4, 2007 WITH 19,488. OIL DYE WAS ADDED TO TRACE A POSSIBLE LEAK. NO LEAK WAS VISIBLE WHEN I RETURNED AGAIN ON JUNE 13TH (21,126 MILES) WHEN THE OIL INDICATOR WENT ON AGAIN. THE DEALER FOUND MINOR SEEPAGE DUE TO THE LEFT REAR OF THE OIL PAN. THE BOLTS WERE TIGHTENED, CHANGED THE OIL AND THEY SENT ME ON MY WAY. ON JULY 23RD (23,102 MILES) THE OIL LIGHT WENT ON AGAIN, BUT THIS TIME THE DEALER SUGGESTED A CONSUMPTION TEST AND THAT I SHOULDN?T ADD ANY OIL. ON AUGUST 29TH (24,275 MILES) OIL WAS DOWN AGAIN. THEY ADDED 1 QUART OF OIL AND TOLD ME TO BRING THE CAR BACK AGAIN FOR A VALVE DETERMINATION. ON SEPTEMBER 4TH (24,637 MILES), THE DEALER NOTATED THAT THERE WAS OIL LOST AND FOUND BULLETIN FOR VALVE STEM SEALS. THEY WERE REPLACED. FINALLY, ON JANUARY 11, 2008 AND STILL LOOSING OIL, THE DEALER TOLD ME THAT A BULLETIN SAYS THAT IT IS COMMON TO LOOSE 1 QUART OIL EVERY 1000 MILES. I TOLD THEM THAT ANSWER WASN'T ACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252087December 17, 2008
EXTERIOR LIGHTING
DRIVING HOME AT NIGHT, THE HEADLIGHTS OF THE CAR SUDDENLY WENT OUT. I REMEMBERED READING THAT THIS HAS HAPPENED WITH SOME ONE ELSE WITH THE SAME MODEL CAR. I TURNED THE HIGH BEAMS ON AND THEY WORKED. THE INCIDENT HAS NOT RE-OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251784December 15, 2008
STEERING
TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THERE WAS A TSB REGARDING A CLUNKING NOISE (SERVICE BULLETIN NUMBER 4105, NHTSA CAMPAIGN ID NUMBER 10020049 (STEERING:COLUMN)). THE FAILURE OCCURS WHENEVER THE STEERING WHEEL IS TURNED. THE TSB STATED THAT THE FAILURE CAN BE RESOLVED BY GREASING THE WHEEL AND WAS DUE TO INSUFFICIENT LUBRICATION OF THE INTERMEDIATE STEERING SHAFT. THE FAILURE BEGAN AT 41,000 MILES IN 2007 WHILE DRIVING 15 MPH. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPAIRED THE VEHICLE ACCORDING TO THE TSB; HOWEVER, THE MECHANIC STATED THAT THE FAILURE WOULD OCCUR AGAIN. CURRENTLY, AT 66,000 MILES, THE FAILURE IS RECURRING. THE MANUFACTURER STATED THAT THE VEHICLE WAS CORRECTED THE FIRST TIME AND THEY WOULD NOT REPAIR IT AGAIN SINCE IT WAS OUT OF WARRANTY. THE CONTACT BELIEVES A RECALL SHOULD BE ISSUED SINCE IT IS A MANUFACTURER DEFECT. THE FAILURE MILEAGE WAS 41,000 AND CURRENT MILEAGE WAS 67,000. UPDATED 01/08/09 *BF THE CONSUMER STATED THE STEERING INTERMEDIATE SHAFT HAS INADEQUATE LUBRICATION, WHICH CAUSE A CLUNKING NOISE. THE CONSUMER STATED THE NOISE HAS RETURNED. UPDATED 01/09/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251709December 14, 2008
EXTERIOR LIGHTING
WHILE DRIVING HOME AT NIGHT ON THE HIGHWAY MY HEADLIGHTS WENT OUT I TRIED TURNING THEM OFF AND THEN BACK ON NOTHING HAPPENED SO I DROVE HOME USING MY FLASHERS SO NO ONE WOULD HIT ME. TOOK INTO THE DEALER AND THEY CHECKED THE CAR OUT AND THE HEADLIGHTS WERE NOW WORKING THEY TOLD ME THEY WOULD NOT BE ABLE TO DO ANYTHING UNLESS IT HAPPENS WHEN THEY HAVE IT IN THE REPAIR SHOP. THEY STATED IT'S LIKE FINDING A NEEDLE IN A HAYSTACK. GREAT RESPONSE . SINCE THEN IT HAS HAPPENED THREE MORE TIMES THE MOST RECENT WAS YESTERDAY. I AM ABLE TO PUT MY HIGH BEAMS ON BUT WHILE DRIVING IT'S SCARY BECAUSE I AM CONSTANTLY BEING FLASHED BY CARS DUE TO THE USE OF THEM . MY JOB IS 35 MIN AWAY FROM HOME AND THERE ARE THREE NIGHTS PER WEEK THAT I DRIVE HOME IN THE EVENING AND MY DRIVING IS ON THE HIGHWAY WHICH IS A MAJOR INTERSTATE. I'M WAITING FOR THE POLICE TO PULL ME OVER ONE TIME FOR USING THEM. I AM CONTACTING THE DEALERSHIP AGAIN TOMORROW WHICH IS DEC 15, 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249099November 18, 2008
STEERING
I HAVE A 2005 BUICK LACROSSE CXL WITH ONLY 20,000 MILES ON IT. I'VE HAD TO HAVE THE STEERING COLUMN RELUBRICATED TWICE IN 2 YRS. IT RATTLES, OR STARTS TO RATTLE AFTER ONLY 6,000 MILES FROM THE LAST SERVICE. THIS IS OBVIOUSLY A FACTORY DEFECT, AND I WOULD LIKE A PERMANENT FIX TO THIS PROBLEM. NO WONDER HONDA OUTSELLS BUICK IN AMERICA. FOR SHAME!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239711August 25, 2008
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT. 40 MPH THE HEADLIGHTS WHILE ON LOW BEAM WENT OUT. NO PARKING LIGHTS, NO LOW BEAMS. UPON GETTING TO THE SIDE OF THE ROAD WE DISCOVERED THAT THE HIGH-BEAMS STILL WORKED. THE FIRST TIME A 12,000 MILES IT NEVER DID IT AGAIN UNTIL LAST NIGHT AT 48,000 MILES. AGAIN NO LOWS OR PARKING BUT HIGH BEAMS GOT US HOME THE NEXT MORNING ALL WAS WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235450July 23, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT NOTICED THAT THE OIL LEVEL ON HIS VEHICLE WAS STEADILY DECREASING EVERYTIME THE VEHICLE WAS DRIVEN. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT NO SERVICE COULD BE PERFORMED FOR THE OIL CONSUMPTION FAILURE UNTIL THE VEHICLE CONSUMES MORE THAN ONE QUART OF OIL EVERY 2,000 MILES. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. SPEED WAS NOT A FACTOR. THE CURRENT MILEAGE WAS 27,340 AND FAILURE MILEAGE WAS 25,000. UPDATED 09/16/08 *BF UPDATED 09/19/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224636April 15, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT HE IS UNABLE TO READ THE INSTRUMENTAL PANEL GAUGES AT DUSK OR DAWN. IN ORDER TO READ THE GAUGES, THE HEADLIGHTS MUST BE TURNED OFF. THE DEALER STATED THAT THE FAILURE IS DUE TO A FAULTY DESIGN AND THERE WAS NO REPAIR AVAILABLE. THE MANUFACTURER IS AWARE OF THE FAILURE AND ENGINEERS ARE CONDUCTING AN EVALUATION. THE CURRENT MILEAGE WAS 24,367 AND FAILURE MILEAGE WAS 19,622. UPDATED 05/05/08 *BF UPDATED 05/05/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219063February 25, 2008
STEERING:COLUMN, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING BETWEEN 20-30 MPH, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE SPEED WOULD INCREASE AFTER DRIVING 3-4 MILES. WHEN THE VEHICLE WAS STARTED AFTER BEING PARKED FOR HOURS, IT IDLED ROUGHLY AND THE "TRACTION CONTROL" AND "ENGINE POWER REDUCED" WARNING INDICATOR LIGHTS ILLUMINATED. THE DEALER REPROGRAMMED THE PCM, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER AND THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 15,800. UPDATED 3/19/08 *CN THE CONSUMER STATED THE VEHICLE RUNS ROUGH AND WOULD NOT GO OVER 40MPH. THE DEALER PERFORMED BRAKE PEDAL RECALL. THE CONSUMER STATED THERE WAS A CLUNKING NOISE IN THE STEERING COLUMN. UPDATED 03/19/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217092February 6, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STEERING, ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE INSTRUMENT PANEL AND THE DRIVER INFORMATION CENTER ARE DIFFICULT TO READ DURING THE DAY OR EARLY MORNINGS BECAUSE THE SENSORS ARE DIM. THE DEALER REPLACED THE LIGHT CLUSTER SWITCHES AND STATED THAT THE INSTRUMENT PANEL AND INFORMATION CENTER WERE DESIGNED WITH DIM LIGHTING; THEREFORE, REPLACEMENTS WOULD NOT CORRECT THE FAILURE. THE CURRENT MILEAGE WAS 15,500 AND FAILURE MILEAGE WAS 14,000. UPDATED 02-25-08 *BF THE INTERMEDIATE SHAFT WAS REPLACED DUE TO A NOISE BEING HEARD IN THE STEERING WHILE DRIVING. THE STARTER MOTOR WAS REPLACED. UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214897January 15, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, INTERIOR LIGHTING
AFTER OWNING THE CAR FOR EST 2 YRS, I NOTICED THE INFO CNTR BEGAN TO NOT WORK PROPERLY. THE ILLUMINATION IN THE INFO CNTR & RADIO AREA WILL INTERMITTENTLY NOT LIGHT UP. THERE ARE OCCASIONS WHERE THIS W/B LIT & THEN GO OUT AS I DRIVE, OR VICE VERSA. W/ THE CAR BEING UNDER WARRANTY, I BROUGHT IT TO THE DEALERSHIP LAST SUMMER, THEY WERE UNABLE TO RECREATE THE PROB. I FILED A COMPLAINT WITH GM (CASE #71-567506079) ON 10/23/07. THEY INDICATED THEY WERE UNAWARE OF ANY POTENTIAL PROBS WITH THE INFO CNTR. 7/07, I BEGAN KEEPING TRACK WHEN THE PROB OCCURRED. W/ MY WARRANTY ABT TO EXPIRE, I BROUGHT THE CAR BACK TO THE DEALERSHIP 1/4/08, ALONG WITH DOCUMENTATION OF WHEN THE PROB OCCURRED. AGAIN, THEY COULD NOT RECREATE PROB & GAVE ME A STATEMENT FROM GM THAT PROVIDED A POSSIBLE DIAGNOSIS. "CONDITION" CUSTOMER COMMENT OF I/P DIFFICULT TO SEE AT DUSK OR DAWN. RECOMMENDATION: CAUSE: "THE AMBIENT LIGHT SENSOR MAY SENSE THAT IT IS SUFFICIENTLY DARK UNDER THESE CONDITIONS THAT THE BCM WILL ACTIVATE THE AUTOMATIC HEADLAMPS. WHEN THIS HAPPENS, NORMAL I/P DIMMING OCCURS, CAUSING THE CUSTOMER CONCERN." CORRECTION: "THIS IS NORMAL OPERATION OF THE VEHICLE AND THERE IS NO CORRECTION FOR THIS CONCERN. ENGINEERING IS EVALUATING THIS FEATURE BUT IT IS UNCLEAR AT THIS TIME IF ANY CHANGE WILL BE POSSIBLE." TO THIS I ASK: 1) WHY DID THIS "CONCERN" ONLY RECENTLY DEVELOP? I DID NOT HAVE THIS "CONCERN" IN THE 1ST YR I OWNED THE CAR. 2) PER MY DOC THE "CONCERN" (22 INSTANCES FROM 7/27/07 TO 12/24/07) OCCURRED UNDER THESE CONDITIONS: 41% CLOUDY/OVERCAST, 14% DUSK/DAWN AND 45% SUNNY, THEREBY REPUTING THE "NORMAL OPERATION AT DUSK/DAWN". 3) WHY IS IT THE ILLUMINATION MAY NOT BE ON WHEN I START THE CAR, BUT 4 MILES DOWN THE ROAD IT COMES ON, OR VICE VERSA? 4) HOW IS IT WHEN I SPOKE TO THE REP BACK IN OCT THEY WERE UNAWARE OF ANY "CONCERNS", YET, IN DEC THEIR "ENGINEERS ARE EVALUATING THE FEATURE"? TO THIS DATE, THE "CONCERN" HAS YET TO BE RESOLVED AND 3 MORE OCCURRENCES HAVE COME ABOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213286December 31, 2007
STEERING:COLUMN, SUSPENSION
TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE BEGAN WOBBLING EXCESSIVELY AND THE STEERING COLUMN WAS DIFFICULT TO OPERATE. THE DEALER ROTATED THE TIRES AND ADJUSTED THE ALIGNMENT. THREE WEEKS AFTER THE REPAIRS WERE MADE, THE FAILURES RECURRED. HE TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 2,000 AND CURRENT MILEAGE WAS 47,470. UPDATED 01/24/08 *BF UPDATED 01/24/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205427October 11, 2007
WHEELS:RIM
I WAS MERGING ONTO THE NJ TPK AT 14A HEADING WEST, ON THE ROAD FOR LESS THAN A MINUTE, ABOUT 4 FEET BEFORE MERGE, HEARD A CLUNKING NOISE AND MY FRONT PASSENGER TIRE FELT FLAT. I PULLED OVER AND CALLED FOR HELP. THE SUNOCO DOT CAME AND SAID TIRE WAS GOOD, BUT RIM BLEW OUT. WHEN CHANGING ORIGINAL TIRE TO THE DONUT, MY ORIGINAL BUICK RIM, FACTORY EQUIPPED, CAME OFF IN TWO PIECES. I HAVE GONE TO DEALERSHIP DIFEO IN JERSEY CITY, NJ , AND WAS TOLD NOT A GENERAL MOTOR DEFECT NOT COVERED UNDER WARRANTY. UNION PONTIAC DEALERSHIP TELLS ME THE SAME. I CALLED GENERAL MOTORS DIRECTLY, AND WAS TOLD THE RIM IS NOT A DEFECT OF THEIRS. DID NOT KNOW THE MANUFACTURER OR PART NUMBER. ON OCTOBER 9, 2007 CONTACTED UNION PONTIAC PARTS DEPT. AND WAS GIVEN PART #88964115, BUT NO RECORD OF MANUFACTURER. MADE OF CHROME WHITE ALUMINUM. MY COMPLAINT IS IF I WAS GOING AT A SPEED OF 55-65 MPH, RIM WOULD HAVE POPPED OFF MY TIRE, FRONT END FALL TO THE GROUND, DAMAGING MY AXLE,ETC. CAUSING ME TO SWERVE, POSSIBLY PHYSICAL INJURY OR DEATH.THANK GOD I WAS ONLY GOING ABOUT 15 MPH AND ONLY WENT A SHORT DISTANCE.I NEED YOUR HELP TO SEE IF GENERAL MOTORS WILL TAKE RESPONSIBILITY FOR THIS INCIDENT. THEY ARE THE ONES WHO MANUFACTURED MY 2005 BUICK LA CROSSE CXS AND HAD THESE RIMS PLACED ON MY CAR.I HAD TO DRIVE WITH AN ALMOST FITTED RIM FROM A TIRE COMPANY, AND PURCHASE 4 NEW RIMS MADE OF STEEL CHROME ALLOY. WILL LAST LONGER THAN MY CAR. AFTER THIS INCIDENT I WAS NOT GOING TO ORDER THE SAME RIM AND TAKE ANOTHER CHANCE IN THE FUTURE FOR THE SAME THING HAPPEN TO ME. TOTAL COST OF LOSS: $1128. BUICK SHOULD THINK OF SAFETY, USING STEEL CHROME RIMS, WILL OUTLAST THE LIFE OF MY CAR.WHY IS IT THAT THERE MUST BE A DEATH, OR A MAJOR COLLISION FOR THE MANUFACTURER TO DO A RESEARCH AND ONLY RECALLS BASED ON HOW MANY COMPLAINTS?THESE RIMS ARE UNSAFE AND SHOULD REPLACED ON ALL THE 2005 BUICKS HAVING SUCH RIMS TO STEEL, CHROME ALLOY. RIM MANUFACTURER KNOWN TO ALL. PLEASE INVESTIGATE AND RESPOND BACK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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