Buick LaCrosse Complaints (2005)

315 consumer complaints on file.

#10604347June 18, 2014
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
FROM APPROX. 60,000 MILES DRIVERS DOOR WOULD STICK IN THE LOCKED POSITION REGARDLESS OF LOCK SOLENOID ACTUATION. CYCLING DOOR LOCK SOLENOID SEVERAL TO "MANY" TIMES USUALLY LOOSENED IT UP, HOWEVER, AT 80,000 MILES IT STUCK FOR 3 DAYS. DEALER THAT REPLACED THE MECHANISM ADVISED THAT WHEN THE DOOR UNLOCKS, THERE IS A METAL GEAR IN THE DOOR LOCK MECHANISM THAT ENGAGES A PLASTIC GEAR THAT MOVES TO ENGAGE THE DOOR HANDLES (IN & OUT) SO WHEN YOU PULL ON EITHER HANDLE THE DOOR OPENS. SO, WHEN THE PLASTIC GEAR WEARS OUT, YOUR DONE. DEALER HAD TO BREAK INTO THE CAR BECAUSE THE DOOR WILL NOT OPEN WITH THIS MALFUNCTION. DRIVERS DOOR, PASSENGER DOOR AND NOW, LAST WEEK AT 180,000 MILES THE REAR DRIVER SIDE DOOR HAVE ALL MALFUNCTIONED AND NEEDED REPLACEMENT. APPROX. $250 - $300 EACH TIME DEPENDING ON NEED TO BREAK IN. SAFETY ISSUE IF YOU GET LOCKED IN WHEN IT MALFUNCTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595862June 3, 2014
AIR BAGS
I WAS DRIVING WITH MY WIFE IN THE PASSENGER SEAT WITH HER SEAT BELT ON AND AS I SLOWED DOWN TO A STOP SIGN THE PASSENGER AIR BAG ACTIVATION LIGHT DISENGAGED, ONLY AFTER PROCEEDING THROUGH THE INTERSECTION HEADING DOWN US-26 IN NEWBERRY, FL AND REACHING ABOUT 45 MPH THE LIGHT REACTIVATED. I LOOKED UP THIS RECALL WITH THE NHTSA AND WAS TOLD BY [XXX] FROM BUICK THAT MY CAR WAS NOT LISTED AS A SUSPECT VEHICLE FOR RECALL. I WAS ALSO TOLD BY BUICK/ [XXX] THAT SHE DID NOT POSSESS THE ABILITY TO LIST MY VIN# AS A PROBLEM VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586479May 5, 2014
EXTERIOR LIGHTING
DRIVING ALONG ROAD AND LIGHTS AUTOMATICALLY SHUTS OFF ON LOW BEAM AND WHEN YOU SWITCH TO HIGH BEAMS THEY WILL STAY ON AUTOMATIC DAY RUN LIGHTS WILL SHUT OFF. REPLACED RELAY #35 AND LIGHTS WORKED FOR A COUPLE OF MONTHS AND THEY WENT OUT AGAIN AND NOW 05/04/2014 THEY ARE STILL SHUTTING OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549935October 29, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWN A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS WOULD FLICKER ON AND OFF INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 114,500 AND THE CURRENT MILEAGE WAS 115,001.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549674October 27, 2013
SUSPENSION, STEERING
A CREAKING SOUND WAS NOTICED USUALLY WHEN TURNING THE STEERING WHEEL OR IN A CONSTANT STATE TURN MOSTLY AT SPEEDS BELOW 40 MPH. CAR WAS TAKEN TO A GM (BUICK ) DEALER GARAGE AND IT WAS DIAGNOSED AS THE RACK AND PINION. DEALER RECOMMENDED REPLACING THE RACK AND PINION, TIE RODS, POWER STEERING PUMP AND HOSE AND ALSO RECOMMENDED REPLACING THE STRUTS. I TOOK THE CAR TO A GARAGE THAT DOES MD STATE INSPECTIONS TO HAVE THE CAR INSPECTED AND THEY QUICKLY FOUND THE ISSUE....THE FRONT STABILIZER BAR WAS FATIGUE CRACKED COMPLETELY THROUGH AT THE ATTACH POINT ON ONE END AND ONLY THE BOLT WAS HOLDING IT TOGETHER. THE STABILIZER BAR WAS REPLACED AND THE NOISE WENT AWAY. IF I HAD TAKEN THE GM DEALER'S ADVICE I WOULD HAVE SPENT AT LEAST $1,850 AND STILL HAD THE PROBLEM. THE MECH. AT THE INSPECTION STATION SAYS THAT THIS IS A CHRONIC PROBLEM WITH CERTAIN GM MAKES/MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533261August 2, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WAS DRIVING APPROXIMATELY 3 MPH AND ACTIVATED THE HEADLIGHTS HOWEVER, THE DRIVER'S SIDE HEAD LAMP ILLUMINATION WAS EXTREMELY DIM. IN ADDITION, WHENEVER THE HIGH BEAM HEADLIGHTS WERE ENGAGED, THE DRIVER'S SIDE HEAD LAMP WOULD NOT ILLUMINATE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 107,175.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526105July 22, 2013
POWER TRAIN, STEERING
THIS IS THE FIFTH (5TH) TIME THE RACK AND PINION HAS GONE OUT ON THIS VEHICLE IN THE PAST THREE MONTHS - MAY 2013 THROUGH JULY 2013. THIS DOES NOT MAKE ANY SENSE - THE VEHICLE WAS REPAIRED WITH "GENUINE GM PARTS" AND STILL CONTINUES TO GO OUT IN ABOUT A WEEK AFTER INSTALL. WHEN IS SOMEONE GOING TO ADDRESS THIS ISSUE? I SEND COMPLAINT AFTER COMPLAINT TO YOU AND TO THE BUICK PEOPLE AND NOTHING IS BEING DONE. WHAT GOOD DOES IT DO TO KEEP SENDING COMPLAINTS TO YOUR AGENCY? WHAT GOOD DOES IT DO TO SEND COMPLAINTS TO BUICK AND GENERAL MOTORS - NOTHING IS GOING TO HAPPEN, NOTHING IS GOING TO BE FIXED. BAH!!!!!!! I WILL DEFINITELY NEVER PURCHASE ANOTHER AMERICAN VEHICLE AGAIN! NOTHING BUT THE RUNAROUND. IF MY NAME WAS SHAQUILLE O'NEAL THEY WOULD BE SENDING ME A BRAND NEW VEHICLE TO SHUT ME UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522539July 1, 2013
STEERING, POWER TRAIN
CAR WAS REPAIRED THURSDAY, JUNE 27, 2013, PICKED UP ON THURSDAY, JUNE 27, 2013, RACK AND PINION WENT OUT FRIDAY NIGHT, JUNE 28, 2013 FOR THE FOURTH () TIME IN LESS THAN TWO MONTHS. SOMETHING NEEDS TO BE DONE ABOUT THIS DEFECT. THERE WAS NO WARNING, STEERING GOT TIGHT, PULLED OVER AND CHECKED THE FLUID, WAS EMPTY, PUT SOME MORE IN AND IT POURED OUT THE BOTTOM ON THE DRIVER'S SIDE. JUST LIKE THE OTHER THREE TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521362June 24, 2013
POWER TRAIN, STEERING
MY SON WAS DRIVING AND THE RACK AND PINION WENT OUT AGAIN. THIS IS THE THIRD TIME IN TWO MONTHS. SOMETHING NEEDS TO BE DONE ABOUT THIS VEHICLE BEFORE SOMETHING SERIOUS HAPPENS LIKE LOST OF LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514045May 29, 2013
STEERING
SON WAS DRIVING TO PICK UP HIS MOTHER FROM WORK. STEERING BECAME HARD TO TURN (2ND TIME IN ONE MONTH). VEHICLE WAS REPAIRED FOR RACK AND PINION PROBLEMS NOT ONE MONTH AGO. PROBLEM HAS RECURRED. GM IS AWARE THAT THERE IS A PROBLEM WITH THIS PLATFORM (SHARED WITH BUICK LUCERNE) AND CHOOSES NOT TO FIX OR ADDRESS THE PROBLEM UNTIL THERE IS LOSS OF LIFE. THE NHTSA IS AWARE THAT THERE IS A PROBLEM ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510716May 5, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I WAS DRIVING OUT INTERSTATE TAKING MY DAUGHTER AND GRANDKIDS HOME IT WAS DARK AND ALL THE SUDDEN MY HEADLIGHTS WENT OFF, HAD TO TRY AND GET PULLED OVER TO SHOULDER I WAS SCARED I WOULD WRECK BECAUSE I COULD NOT SEE WHERE I WAS GOING, GOT PULLED OVER AND AFTER TURNING CAR OFF AND ON SEVERAL TIMES FINALLY AFTER ABOUT 30 MINS OR SO MY HEADLIGHTS CAME BACK ON. I NEVER KNOW WHEN THIS IS VGOING TO HAPPEN AND IT FRIGHTENS ME TO THINK I COULD HAVE A SERIOUS ACCIDENT WITH MY 8YR OLD CHILD IN THE CAR WITH ME. THE DEALER I PURCHASED FROM WILL NOT WORK WITH ME TO GET THIS PROPERLY FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510361May 2, 2013
STEERING
MY WIFE AND SON HAVE COMPLAINED FOR LAST COUPLE OF MONTHS THAT THE POWER STEERING IS BECOMING MORE AND MORE DIFFICULT TO TURN, MAKES FUNNY NOISES, BUMPING/THUMPING SOUND, WHEN TURNING, A LOW SOUNDING SCREECHING NO POWER STEERING FLUID. MY SON WAS DRIVING TO FOOTBALL PRACTICE THE POWER STEERING WENT OUT ON WHILE TURNING A CORNER, IMPOSSIBLE TO TURN. A CLASSMATE WITH HIM, AND TOGETHER THEY HAD TO TURN THE CAR (ALMOST WRECKING THE VEHICLE). I WENT TO GET THE CAR AND CHECKED THE FLUID LEVEL, THERE WAS NONE IN THE PUMP. I PUT SOME IN AND CHECKED UNDER THE CAR. POWER STEERING FLUID WAS POURING OUT UNDER THE DRIVER'S SIDE. AFTER FILLING IT AGAIN, THEY POWER STEERING WORKED FOR ONLY A MOMENT OR SO, SCREECHING AT THE SAME TIME AND SHORTLY THEREAFTER, IT NO LONGER WORKED. I THOUGHT IT WAS A BUSTED POWER STEERING HOSE. MY WIFE TOOK IT TO THE SHOP, THEY PUT IT UPON THE RACK AND WE WERE TOLD IT WAS THE RACK AND PINION THAT WENT OUT. THAT IT WOULD COST AROUND $700 TO REPAIR IT. THE CAR IS IN THE SHOP FOR REPAIRS AS I AM TYPING THIS - MILEAGE IS AROUND 67,500 - PROBLEM INITIALLY BEGAN (PER MY WIFE AND SON) A COUPLE OF MONTHS OR SO AGO. I DO NOT DRIVE THAT VEHICLE, OTHERWISE I PROBABLY WOULD HAVE NOTICED THE PROBLEM MUCH SOONER. THERE ARE SEVERAL BUICK VEHICLES BUILT ON THE SAME TYPE OF PLATFORM AS OUR 2005 BUICK LACROSSE THAT HAVE RECALLS. WHY IS THERE NOT A RECALL ON THIS VEHICLE SINCE THE PROBLEMS APPEARS TO BE ACROSS THE BOARD? ALMOST ALL THE COMPLAINTS I RESEARCHED ABOUT THIS PROBLEM WITH BUICK LACROSSE IS A REPEAT OF WHAT OTHERS HAVE COMPLAINED ABOUT. BUICK (GENERAL MOTORS) SHOULD ASSUME ALL RESPONSIBILITY FOR THIS DEFECT - YES I SAID DEFECT." IT IS MORE COST EFFECTIVE TO IGNORE THE PROBLEM AND WAIT UNTIL THEY ARE FORCED TO ADDRESS IT. MY BOY ALMOST HAD WRECK BEHIND IT AND GENERAL MOTORS/BUICK WON'T FIX IT UNTIL SOMEONE GETS SERIOUSLY INJURED OR KILLED. ENOUGH SAID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503496March 18, 2013
EXTERIOR LIGHTING
LOW BEAM HEADLIGHT STOP WORKING (BOTH). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492899January 14, 2013
SUSPENSION
FRONT END OF CAR HAS A SLIGHT SHIMMY,AND TIRES WILL THUMP AT ALL SPEEDS. DEALER DID A FORCE BALANCE,DID NOT HELP. I HAD A FOUR WHEEL ALIGNMENT DONE.THAT HELPED ABOUT 85 PERCENT OF THE PROBLEM BUT STILL HAS A SLIGHT SHIMMY. I DON'T KNOW ABOUT THE ROTORS OR RIMS.TIRES ARE NEW. NEW WHEEL BEARINGS INSTALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488854December 14, 2012
EXTERIOR LIGHTING
LOW BEAM HEAD LIGHTS WENT OUT WHILE DRIVING. I PULL TO THE SHOULDER CHANGED THE SWITCH SETTING FROM AUTO TO ON. THIS DID NOT HELP . I DROVE HOME ON HIGH BEAMS. AS I ENTERED THE DRIVEWAY THE LOW BEAMS CAME BACK ON. THIS IS THE SECOND TIME THE LIGHTS HAVE GONE OUT ONLY TO COME BACK ON AFTER A FEW MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482645October 30, 2012
STEERING
MY LOCAL BUICK DEALER REPLACED THE STEERING RACK ON MY 2005 BUICK LACROSSE CXL ON WEDNESDAY, OCTOBER 17, 2012. THE SYMPTOMS INCLUDED A LOUD WHINE WHEN ACCELERATING AFTER A LEFT TURN. A SEAL IN THE STEERING RACK LEAKED, AND THE POWER STEERING FLUID LEAKED INTO THE BOOT, BUT NOT ON TO THE GROUND. GM REFUSES TO PAY FOR THIS PROBLEM, AND I FEEL THAT IT IS A POTENTIAL SAFETY ISSUE. I BELIEVE THAT THIS STEERING RACK MAY BE COMMON TO BUICK REGAL, PONTIAC GRAND PRIX, AND CHEVROLET IMPALA. I AM THE ORIGINAL OWNER OF THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481009October 18, 2012
STEERING
MY COMPLAINT IS A DUPLICATE OF ALL THE OTHER STEERING COMPLAINS. IT HAS A CRUNCHING-GRINDING SOUND AND IT IS GETTING WORSE. IT STARTED AT ABOUT 41,000 MILES. I SEE THAT IT STARTED MUCH EARLIER WITH MANY OTHER LACROSSE'S. WHAT IS WRONG WITH YOU GM??? WHY IS THERE NOT A RECALL ON THIS. I JUST PURCHASED THIS VEHICLE FROM A REPUTABLE DEALER AND OF COURSE IT STARTED JUST THREE MONTHS AFTER. I EVEN PURCHASED THE EXTENDED WARRANTY WHICH OF COURSE DOES NOT COVER THIS. I CANNOT AFFORD TO FIX THIS. I HAVE NEVER OWNED A GM BEFORE AND THOUGHT THAT THIS COULD BE MY LUCKY CAR. WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453000March 26, 2012
EXTERIOR LIGHTING
THIS HAS HAPPENED NUMEROUS TIMES. OUR HEADLIGHTS WILL GO OUT AT NIGHT OR ANYTIME. WE WERE ALMOST IN AN ACCIDENT ON MARCH 24,2012 WITH MYSELF AND MY 2 CHILDREN BECAUSE OF THIS THERE WAS ONCOMING TRAFFIC AND I DIMMED MY LIGHT AND THEN EVERYTHING WENT BLACK I COULDN'T SEE THE ROAD AND THE OTHER CAR JUST MISSED FROM HITTING MY VEHICLE. PLEASE HELP IT IS VERY SCARY. THERE HAS BEEN A TIME THAT THIS HAPPENED AND THEN FOR 3 DAYS AFTERWARDS I STILL DIDN'T HAVE ANY LIGHTS DIM OR BRIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452438March 20, 2012
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
LOW BEAMS INTERMITTENTLY FAIL AT NIGHT, THEN SELF-RESTORE WITHIN A FEW MINUTES. HIGH BEAMS WORK. ALREADY CHANGED THE SIGNAL ARM SWITCH, THE HEADLAMP IN-DASH SWITCH, THE RELAY IN THE FUSEBOX, BOTH HEADLAMP ASSEMBLIES. HOMESTEAD CHEVROLET/CADILLAC DEALER AND VARIOUS "SMART" MECHANIC SHOPS SEEM TO BE OUTWITTED BY THIS ONE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448559February 20, 2012
ENGINE AND ENGINE COOLING
A COUPLE MONTHS AGO IT STALLED, WHILE MY 17 YEAR OLD DAUGHTER WAS DRIVING IT. THERE WERE NO ENGINE LIGHTS ON. THIS HAPPENED TO ME A COUPLE TIMES AND TO MY HUSBAND. IT TAKES ABOUT 2-3 MINUTES BEFORE YOU CAN START IT. THE ENGINE LIGHT WILL COME ON WHEN IT STALLS, BUT GOES OFF WHEN STARTED. WITHOUT THE ENGINE LIGHT ON, THERE IS NO THE CODE TO FIND OUT WHAT IS WRONG. ONE TIME IT STALLED AND WHEN STARTED, THE ENGINE LIGHT STAYED ON.. MY HUSBAND TOOK IT TO THE GM DEALER AND WE WERE TOLD IT WAS THE BATTERY. WE BOUGHT BRAND NEW BATTERY AND INSTALLED IT. SAME DAY THE CAR WOULD STALL. I HAVE READ MANY STORIES ABOUT THIS PROBLEM WITH THE 2005 BUICK LACROSSE. PEOPLE SEEM TO HAVE MULTIPLE PROBLEMS IT COULD BE, BUT WHEN REPLACING PARTS DOESN'T FIX THE STALLING PROBLEM. I CALLED GM AND GOT A CASE NUMBER. WE ARE TOLD TO KEEP DRIVING IT UNTIL THE ENGINE LIGHT STAYS ON SO WE CAN GET A DIAGNOSIS. WHEN THE CAR STALLS AT 20 MPH OR 55 MPH, YOU HAVE NO CONTROL OF THE VEHICLE. GM WON'T DO ANYTHING UNTIL THERE IS A DIAGNOSIS. I ASKED GM IF I COULD GET A LOANER CAR UNTIL MY CAR IS FIXED AND THEY JUST SAY THE WARRANTY IS OVER, OR IT IS A SEVEN YEAR OLD CAR, AND OF COURSE WON'T DO ANYTHING UNTIL IT ISDIAGNOSED.?? IT IS VERY DANGEROUS, ESPECIALLY IF NO WARNING LIGHTS COME ON. I DON'T DARE TO DRIVE IT. MY HUSBAND IS THE ONLY ONE WHO DRIVES IT. WE HAVE ANOTHER VEHICLE, WHICH IS GAS HOG THAT I HAVE TO DRIVE. I CAN'T AFFORD A NEW CAR. I ALSO CAN'T AFFORD TO KEEP BUYING PARTS THAT DON'T FIX THE PROBLEM.MY CAR IS PAID OFF. I AM DISABLED AND CAN'T WORK. JUST WAITING NOW FOR DISABILITY BENEFITS. MY CAR HAS LOW MILEAGE AND IS IN PERFECT CONDITION. I AM UNABLE TO DRIVE MY CAR THAT IS REGISTERED AND INSURED AND GM WILL NOT HELP ME. I THINK IT IS DANGEROUS TO TELL US TO DRIVE THE CAR UNTIL A ENGINE LIGHT COMES ON. ANY RESOLUTIONS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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