Buick Century Complaints (2004)

39 consumer complaints on file.

#10463682June 25, 2012
TIRES
2004 BUICK CENTURY. PROBLEM WITH SEASON TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437493November 28, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 BUICK CENTURY. THE CONTACT STATED THAT WHEN SWITCHING FROM HIGH BEAMS TO LOW BEAMS, ALL OF THE HEADLIGHTS WOULD FAIL. THE FAILURE WOULD OCCUR ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT HE NEEDED TO HAVE THE HIGH AND LOW BEAM SWITCH REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,700. THE CONSUMER STATED THE VEHICLE HAS SERIOUS ELECTRICAL ISSUES. THE CONSUMER STATED EVERY TIME HE STARTED THE VEHICLE, ANOTHER COMPONENT FAILED. UPDATED 01/10/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335883June 11, 2010
SEAT BELTS, LATCHES/LOCKS/LINKAGES
THERE IS A PART MISSING ON THE DRIVER'S SEAT BELT THAT MAKES IT DIFFICULT TO USE. I FIND THAT DRIVERS ARE UNWILLING TO FISH THE BUCKLE OFF OF THE FLOOR, AND THE BUCKLE OFTENTIMES WEDGES ITSELF BETWEEN A SEAT LEVER AND THE DOOR. A DRIVER SOMETIMES HAS TO OPEN THE DOOR, EXIT THE CAR, AND RETRIEVE THE BUCKLE FROM ITS HIDING PLACE. DRIVERS (I.E., MY KIDS) ARE VERY DISCOURAGED FROM USING THE BELT. ALL CARS I'VE EVER OWNED HAD LIFETIME WARRANTIES ON SEAT BELTS, AND WERE FIXED PROMPTLY BY DEALERSHIPS WHEN PROBLEMS OCCURRED. MY LOCAL GM DEALER SAYS NOT SO WITH GM CARS. BUICK IGNORES MY EMAIL QUERIES, AND CALLS TO BUICK ARE MET BY CALL CENTER EMPLOYEES WHO ARE PROGRAMMED TO ASK ENDLESS QUESTIONS ABOUT PERSONALLY IDENTIFIABLE INFORMATION (PII) ON ME. NO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267977May 7, 2009
SUSPENSION:FRONT
RECENTLY, IN DEC. 2008 MY CAR HAD A SUSPENSION COMPONENT PART REPLACED. MY 2004 BUICK CENTURY JUST 4 YRS. OLD AND 60,000 MILES NEEDED TO HAVE THE FRONT STABILIZER BAR REPLACED. IT APPEARS THAT A DESIGN DEFECT MAY BE THE PROBLEM RESULTING IN PREMATURE FAILURE. THE STABILIZER BAR ACTUALLY CRACKED AT BOTH ENDS OF THE MOUNTING PLATE. I DID ASK FOR THE ORIGINAL PART FOR FUTURE REFERENCES. MOST OF US WOULD AGREE THAT THIS SUSPENSION COMPONENT SHOULD NOT HAVE NEEDED TO BE REPLACED AT THIS POINT. MY MECHANIC SAID "HE HAS SEEN THIS BEFORE ON THESE MODELS" AND IS CHECKING THEM DURING THE SAFETY INSPECTION WHICH IS HOW MINE WAS DISCOVERED. I DO BELIEVE THAT GENERAL MOTORS SHOULD ISSUE A RECALL AND THAT I SHOULD BE REIMBURSED. THIS SHOULD NOT HAVE TO BE REPLACED, AT LEAST NOT AT SUCH AN EARLY STAGE. MOREOVER, LET ME SAY THIS - WITH OVER 35 YEARS OF DRIVING AND OWNING MANY CARS, I HAVE NEVER HAD TO REPLACE A STABILIZER BAR EITHER AT THE FRONT OR REAR OF THE CAR. AND MY LAST CAR HAD 180,000 MILES BEFORE WE TRADED IT IN. THIS BUICK TUBULAR STABILIZER BAR IS INSUFFICIENT AND APPARENTLY WILL NOT HOLD UP DURING REGULAR DRIVING BY A 55 YR. OLD DRIVER. IT IS MY HOPE THAT YOU WILL INVESTIGATE THIS MATTER (YOU MAY CALL ME) AND DETERMINE WHY IS THIS PART PRONE TO FAILURE. I HOPE TO HEAR FROM YOU SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251901December 15, 2008
AIR BAGS
NO CRASH/INCIDENT. RECEIVED INCREASE IN INSURANCE PREMIUM FOR 2004 BUICK CENTURY. CALLED INSURANCE COMPANY WHICH STATED THE INCREASE WAS A RESULT OF COMPANY HAVING INCREASED PERSONAL INJURY CLAIMS FOR FAILURE OF AIRBAGS TO DEPLOY DURING ACCIDENTS. ALTHOUGH I AM NOT REPORTING ANY ACCIDENT, I INDICATE TODAY'S DATE OF T HIS REPORT AS 12/15/2008 BELOW. NUMBER OF DEATHS & PERSONS INJURED ARE UNKNOWN; HOWEVER, I PLACED THE NUMBER 1 IN EACH CATEGORY TO "PROCEED" TO THE NEXT WINDOW. FURTHER, I DO NOT KNOW ANY DETAILS OF THOSE ACCIDENTS AS REPORTED BY MY INSURANCE COMPANY; THEREFORE, THE "NO" CATEGORIES ARE LEFT IN THE DEFAULT INDICATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248861November 14, 2008
VISIBILITY, EQUIPMENT, EXTERIOR LIGHTING, EQUIPMENT:ELECTRICAL
DRIVING ON A COUNTRY ROAD THE HEADLIGHTS WENT OUT. HIT THE DIMMER SWITCH AND THEY CAME BACK ON. IT DID THIS ABOUT THREE TIMES. FOUND OUT THAT IF WE TRIED TO USE THE DIMMER SWITCH THAT THE LIGHTS WENT OUT. THEN IT GOT TO THE POINT THAT THE ONLY WAY THAT YOU COULD USE THE BRIGHT LIGHTS WAS TO HOLD THE SWITCH. TWO WEEKS LATER WENT TO THE GROCERY STORE TURNED ON THE BLINKER TO TURN AND THE LIGHTS WENT OUT AGAIN. HAD TO PULL THE LIGHT SWITCH ON AND LUCKILY THEY CAME BACK ON. TONIGHT WE TOOK THE CAR OUT AND THE LIGHTS KEPT GOING OUT. THIS IS ON A 2004 BUICK CENTURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234292July 14, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2004 BUICK CENTURY. THE CONTACT NOTICED THAT THE FUEL GAUGES WERE INOPERATIVE AND DISPLAYED INACCURATE READINGS ON THE INSTRUMENT PANEL. THE DIAL CONSTANTLY DISPLAYS THAT THE FUEL SYSTEM DOES NOT HAVE ANY GASOLINE. SHE IS IN THE PROCESS OF HAVING THE VEHICLE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 78,000 AND CURRENT MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228803May 23, 2008
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2004 BUICK CENTURY. THE CONTACT STATED THAT THE SEALS WITH THE VEHICLE FRAME FAILED. AS A RESULT, THE FLOOR OF THE VEHICLE WOULD FLOOD WHEN IT RAINS. THE CURRENT AND FAILURE MILEAGES WERE 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220993March 13, 2008
EXTERIOR LIGHTING:HEADLIGHTS
SOMETIMES WHEN YOU TURN HIGH BEAMS ON HEAD LIGHTS WILL GO OFF AND YOU WILL HAVE TO PLAY WITH DIMMER SWITCH TO GET THE LIGHTS TO COME BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206676October 23, 2007
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL*THE CONTACT OWNS A 2004 BUICK CENTURY. WHILE DRIVING 50 MPH AND MERGING TO THE LEFT, THE VEHICLE VEERED TO THE RIGHT AND CRASHED INTO A WALL. THE MECHANIC STATED THAT THE FRONT PASSENGER SIDE TIE ROD FAILED. THE DEALER STATED THAT THE CONTACT MAY HAVE DRIVEN OVER SOMETHING TO CAUSE THE FAILURE. AS OF OCTOBER 23, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 31,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10185274March 16, 2007
EXTERIOR LIGHTING:HEADLIGHTS
TL*- THE CONTACT STATED THAT THE 2004 BUICK CENTURY HEADLIGHTS TURNED OFF WHILE DRIVING THE VEHICLE. ON 02/15/07 AT 30 MPH ON A RURAL HIGHWAY THE HEADLIGHTS BLINKED OFF AND ON, AND THEN THEY WENT OUT AGAIN AND STAYED OFF FOR ABOUT 1/2 MILE. THE CONTACT STATED THAT THE CURRENT ODOMETER READING WAS 33,800 MILES. ON THE NEXT DAY HE TOOK THE VEHICLE TO THE BUICK DEALERSHIP AND THEY REPLACED THE DUSK DAWN SENSOR. AFTER THE REPAIRS HE DROVE THE VEHICLE, AND THE NEXT NIGHT THE HEADLIGHTS TURNED OFF AGAIN. THE CONTACT HASN'T DRIVEN THE VEHICLE SINCE THE LAST EVENT WITH THE LIGHTS TURNING OFF. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER, AND WAS GIVEN CASE# 71-495164830. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175181December 5, 2006
AIR BAGS
MY PARENT'S VEHICLE, A 2004 BUICK CENTURY, COLLIDED WITH A GUARD RAIL ON AN ENTRANCE RAMP TO I-81 IN CHRISTIANSBURG, VA. THEY WERE WEARING SEAT BELTS/SHOULDER HARNESS. MAIN IMPACT WAS FRONT LEFT BUMPER, WHICH WAS PUSHED IN ~ 3 FEET IN A NARROW INDENTATION; HOOD WAS CRUMPLED. THERE WAS DAMAGE TO LEFT SIDE OF VEHICLE. THE AIR BAGS DID NOT DEPLOY. BOTH PASSENGERS SUSTAINED INJURIES AND WERE TAKEN TO LOCAL HOSPITAL'S EMERGENCY ROOM. I SUSPECT THEIR INJURIES WOULD HAVE BEEN LESS SEVER HAD THE AIR BAGS DEPLOYED. DAMAGE TO VEHICLE IS VERY EXTENSIVE. *NM UPDATED 12/05/06. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10153089March 18, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THIS IS IN REFERENCE TO CONSUMER COMPLAINT # ODI CASE NUMBER 10061519. I HAVE EXPERIENCED THE SAME COMPLAINT OF THE SLOSHING OF THE GAS WITHIN THE TANK, BUT MY COMPLAINT GOES ONE STEP FURTHER , THERE IS A CLUNK CLUNK ASSOCIATED WITH THE SLOSHING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142380November 10, 2005
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
DT: THE CONTACT STATED WHILE DRIVING AT NIGHT THE HEADLIGHTS WENT OUT. SHE HAD TO ENGAGE THE DIMMER SWITCH SEVERAL TIMES IN ORDER FOR THE HEADLIGHTS TO WORK PROPERLY. SHE TOOK THE VEHICLE TO A GM DEALER, AND THE DEALER REPLACED THE DIMMER SWITCH. THIS DID NOT CORRECT THE PROBLEM. THE VEHICLE WAS TAKEN TO ANOTHER DEALERSHIP. THEY PERFORMED A DIAGNOSTIC TEST WHICH DID NOT DETECT ANYTHING. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. NO FURTHER REPAIRS OR CORRECTIONS HAVE BEEN MADE AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124478June 27, 2005
ELECTRICAL SYSTEM
THERE IS AN ELECTRIC SHORT IN MY VEHICLE AND THE CONSUMER WAS AFRAID IT WAS GOING TO CATCH ON FIRE. THE HEADLIGHTS FLICKERED AND LOST THE RADIO. ALSO, SPEEDOMETER/HEADLIGHTS AND TAIL LIGHTS DID NOT WORK. THE DEALER SAID THAT THERE WAS A SHORT IN THE VEHICLE, AND FOR CONSUMER TO CALL NHTSA AND REPORT IT. *AK THE VEHICLE FAILED TO START ON 6/18/05 AND FINALLY STARTED BUT EACH TIME THE VEHICLE WAS STARTED, THE CLOCK WOULD GO OUT ALONG WITH OTHER UNITS. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107066February 1, 2005
EXTERIOR LIGHTING:HEADLIGHTS
THE CONSUMER READ ABOUT DEFECTIVE HEADLIGHTS AND WANTED TO KNOW IF THERE IS A RECALL FOR THE 2004 BUICK REGAL. *BF *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089493September 28, 2004
SUSPENSION, VISIBILITY
WHILE DRIVING DRIVER'S SIDE AND PASSENGER'S SIDE WINDOWS WHEN ROLLED DOWN OR HALF WAY DOWN A LOUD VIBRATING SOUND WAS HEARD COMING FROM THE REAR. THIS CAUSED PRESSURE TO THE EARS. CONSUMER TOOK VEHICLE TO THE DEALER, AND MECHANIC INFORMED CONSUMER THAT A PROBLEM EXISTED, BUT A SOLUTION HAD NOT BEEN DETERMINED AT THIS TIME. CONSUMER HAS A SECOND ADDRESS FOR THE WINTER 108 PINE PLACE, WILDWOOD, FL 34785, 352 748 0765. *AK THE VIOLENT VIBRATION AND PRESSURE OCCURRED WHEN THE REAR WINDOW(S) WERE DOWN AND SEVERELY EFFECTED THE CONSUMER AND PASSENGERS EARS. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080158June 29, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 45 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, DUAL AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED BRUISES ON HER CHEST AREA. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10061519March 5, 2004
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
CONSUMER WAS ABLE TO HEAR THE FUEL SLASHING BACK AND FORTH IN THE FUEL TANK DUE TO THE FACT THE TANK WAS LOCATED UNDER THE PASSENGER SIDE SEAT. ALSO, THERE WAS CRACKLING NOISE UNDER THE HOOD WHEN THE IGNITION WAS TURNED OFF. DEALERSHIP INDICATED THAT CRACKLING NOISE WAS DUE TO THE WEATHER, AND THE FUEL SLASHING WAS A CHARACTERISTIC OF THE VEHICLE. NOTHING COULD BE DONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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