BMW R 1200 R Complaints (2009)

7 consumer complaints on file.

#11621778October 24, 2024
FUEL/PROPULSION SYSTEM
Fuel gauge stopped responding, leading to running out of fuel while moving. This is a common failure on many bike models from BMW from 2005-2013. I have had this happen 4 times so far, and each time the fuel level measuring strip in the fuel tank was replaced. This repair is costly, and has proven it is at best a temporary solution. This is an unsafe condition since loss of engine power from running out of fuel can be quite dangerous on a motorcycle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433912September 21, 2021
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The fuel strip located inside the tank which sends an electronic signal to the dash gauge indicating the amount of fuel available until the low fuel warning light comes on malfunctions and eventually fails. The vehicle is available for inspection upon request. On three separate occasions (two on 55 mph + roads with two + lanes of traffic and once on a local 35 mph one lane road) I was driving and the fuel level indicated a sufficient amount to travel to my destination when the tank abruptly ran dry with no warning and I had to coast to the side of the road stranded and had to call for roadside assistance. The problem occurred within two to three years of the vehicle being in service. The factory warranty covers 3 years/3600 miles. To the best of my knowledge, the problem first occurred in 2011 or 2012. I am not sure if the first occurrence was covered under the original manufacturers factory warranty but I would not pay out of pocket cost to have the fuel strip replaced. After many complaints and incidences from other owners the manufacturer notified owners by mail that the fuel strip warranty was extended to 12 years from original date of sale. By extending the warranty terms I would hope that the manufacturer planned to give its engineers time to come up with a permanent fix for this ongoing problem, but chose to only keep replacing the defective part with another sure to fail part continuing in a cycle of frustration and endangering rider safety. My vehicle is now in the 13th year of service and is no longer covered by the extended warranty. I voiced my concerns to the BMW Customer Service representatives and they acknowledge the warranty has now expired with no permanent fix or resolve to the original problem. This malfunction has been well documented at BMW motorcycle dealers both in the US and worldwide. My concerns have fallen on deaf ears. Check the service records at any BMW motorcycle dealer and you will find many replaced fuel strips under the warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267107October 8, 2019
FUEL/PROPULSION SYSTEM
FUEL PUMP OUTPUT FLANGE CRACKED, RESULTING IN FUEL LEAKING DOWN THE SIDE OF THE BIKE AND ONTO HOT COMPONENTS WHILE RIDING. THIS ISSUE HAS ALREADY BEEN THE SUBJECT OF A BMW RECALL - BUT APPARENTLY THE "INSPECT AND REINFORCE" SOLUTION ISN'T REALLY ADEQUATE LONG-TERM. THIS PUMP HAD BEEN "INSPECTED AND REINFORCED" - AND THE FLANGE STILL CRACKED AND CAUSED A DANGEROUS FUEL LEAK WITH THE POTENTIAL FOR BODILY INJURY OR WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499882February 24, 2013
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE DISPLAYED THAT I HAD 40 MILES LEFT AND WAS ON RESERVE AND THE LOW FUEL LIGHT ILLUMINATED. TWO MILES LATER, ON THE WAY TO STOP FOR GAS, THE ENGINE SUDDENLY SPUTTERED ON A BUSY INTERSTATE AND DIED. I HAD NO POWER AND MANAGED TO SAFELY COAST THROUGH TRAFFIC TO A STOP ON THE SHOULDER OF THE INTERSTATE. FORTUNATELY I WAS ABLE TO SLOSH THE TANK BACK AND FORTH AND START THE ENGINE AGAIN AND MADE IT SAFELY TO A GAS STATION 4 MILES DOWN THE ROAD WHERE I FILLED UP A BONE DRY TANK STILL TELLING ME I HAD 38 MILES LEFT ON THE TANK. THIS WAS THE FIRST STRIP TO MY KNOWLEDGE ON THIS BIKE THAT FAILED. I HAD IT REPLACED FOR $300 BY BMW. THE SECOND ONE FAILED IN A SIMILAR FASHION, EXCEPT THIS TIME BECAUSE OF THE SHOULDER I CRASHED INTO A RETAINING WALL. SEE ODI NUMBER : 10498389 FILED AFTER THAT EPISODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498389February 17, 2013
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
FUEL SENSOR STRIP FAILURE. INACCURATE FUEL LEVEL DISPLAYED. LOW FUEL LIGHT INOPERATIVE. UNEXPECTED NO FUEL AND ENGINE STOPS AT HIGHWAY SPEED. SECOND TIME THIS HAS HAPPENED, FIRST STRIP WAS REPLACED, THE SECOND STRIP ALSO FAILED. A COMMON PROBLEM WITH THIS MOTORCYCLE REPORTED ON THE FORUMS. *TR ...UPDATED 03-13-13 *BF THE CONSUMER SUFFERED A SORE WRIST AND SHOULDER FROM THE CRASH INTO A CONCRETE BARRIER.. 04/22/2013 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10457663May 7, 2012
FUEL SYSTEM, GASOLINE
FUEL STRIP (FUEL LEVEL SENSOR) FAILS RENDERING A FALSE "EMPTY" READING ON MY FUEL GAUGE. THIS IS DUE TO A DEFECTIVE FUEL SENSOR STRIP THAT HAS BEEN USED IN VARIOUS BMW "R" MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268952May 17, 2009
ENGINE AND ENGINE COOLING
ENGINE RANDOMLY (SO RANDOM I CANNOT RECREATE) STALLS AT ANY ALTITUDE BUT MORE SO AT HIGH ALTITUDE BY SIMPLY PULLING IN THE CLUTCH LEVER. THIS CONDITION IS OBVIOUSLY A SAFETY HAZARD AND COULD INVOLVE REAR END COLLISIONS OR OTHER. BMW HAS NOT RESPONDED TO DEALERSHIP OR MYSELF WITH A FIX FOR THIS CONDITION. THIS COMPLAINT PERTAINS TO A 2009 K1300GTG BUT CONTINUED SUBMISSION UNDER DIFFERENT MODEL BECAUSE WEBSITE WOULDN'T PERMIT CONTINUING UNLESS A KNOWN MODEL WAS SELECTED FROM THE DROP DOWN MENU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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