BMW R 1200 GS Complaints (2010)

15 consumer complaints on file.

#11422595June 28, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2010 BMW R-1200 GS. The contact stated that the motorcycle failed to start-up. Upon investigation, the contact associated the failure with NHTSA campaign number: 20V471000 (Fuel System, Gasoline). The manufacturer was informed of the failure. The contact was referred to the dealer however, there was no dealer within a 50-mile radius. The failure mileage was approximately 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280300November 15, 2019
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2010 BMW R 1200 GS MOTORCYCLE. WHILE STARTING THE VEHICLE, THE FUEL PUMP SPRAYED FUEL ONTO THE DRIVER AND VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ALAMO BMW MOTORCYCLES (25600 I-10, BOERNE, TX 78006, (210) 828-5513) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 13V617000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123610August 31, 2018
SERVICE BRAKES
WHILE COMING TO A STOP LIGHT AND BRAKING BOTH FRONT AND REAR BRAKES HIT A BUMP ON THE ROAD. I HEAR A NOISE COMING FROM THE REAR TIRE THEREFORE I PULLED OVER TO A GAS STATION TO INSPECT AND SAW THE CALIPER MOUNT BRACE SEVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897358August 20, 2016
POWER TRAIN
BMW R1200GS 2010 MOTORCYCLE PART ON THROTTLE BODY WHERE THE THROTTLE CABLE ATTACHES TO THE THROTTLE BODY KEEPS ON CRACKING. IT IS A PLASTIC PART WHEN ALL PREVIOUS MODELS WERE METAL. THIS HAS HAPPENED THREE TIMES ON MY BIKE SO FAR. THE INDIVIDUAL PART IS NOT AVAILABLE AND YOU HAVE TO REPLACE THE TOTAL THROTTLE BODY $546 + $400 LABOR. THERE IS ALSO THE DANGER OF THE THROTTLE JAMMING WHILE IN OPERATION DUE TO THESE CRACKED AND BROKEN LOOSE PARTS. I WAS IN MOTION AND FELT THROTTLE STICK AND THEN RELEASE SEVERAL DIFFERENT TIMES WHILE I WAS IN THE HOV LANE ON THE FREEWAY. I HAVE REPAIR DOCUMENTATION ON FILE FOR ALL 3 REPLACED THROTTLE BODIES BUT DON'T HAVE THE ABILITY TO SCAN THEM. IF YOU NEED COPIES PLEASE LET ME KNOW AND I WILL GET THEM SCANNED AT KINKOS AND SEND THEM TO YOU. THIS HAPPENED IN MAY AND I AM WORRIED ABOUT THE LACK OF RESPONSE BMW HAS TO THIS ISSUE WHICH IS A MATERIAL DESIGN FLAW THAT COULD END UP HURTING A MOTORCYCLIST IF THE THROTTLE JAMS AT SPEED. I SEE FROM DIFFERENT WEB SITES THAT THIS IS HAPPENING ON DIFFERENT BMW MODELS WITH THE SAME THROTTLE BODY. IT SEEMS TO HAPPEN WHEN THE MILEAGE IS ABOVE 40,000 MILES. PLEASE KEEP ME INFORMED ON WHAT THE SITUATION IS WITH THIS SINCE I AM WORRIED AND DON'T TRUST MY MOTORCYCLE NOW. I AM AN OLDER RIDER (75YRS) NOT SOME HOT SHOT THAT ABUSES MY MOTORCYCLE. I HAVE BEEN RIDING FOR OVER 45 YEARS AND THIS IS MY 4TH BMW. I DID TALK TO THE BMW REP WHO WAS AT MY LOCAL DEALER BUT TO NO AVAIL. ANY OTHER INFORMATION YOU NEED OR ANYWAY I CAN HELP PLEASE FEEL FREE TO CONTACT ME. I AM CONCERNED FOR RIDERS OUT THERE WITH THIS THROTTLE AND WOULD LIKE IT ADDRESSED BEFORE SOMEONE IS HURT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668281December 26, 2014
POWER TRAIN, STRUCTURE:BODY
THE DROP DOWN MENU ABOVE FOR AFFECTED PARTS WAS NOT WORKING WITH MY COMPUTER. THE AFFECTED PART IS THE TRANSMISSION/SHIFTING. THE VEHICLE MENU DID NOT SHOW MY YEAR OF MOTORCYCLE, WHICH IS 2011. I SELECTED 2010 AS THE NEXT CLOSEST OPTION. SINCE I PURCHASED THE BIKE IT WILL ON OCCASION POP OUT OF 6TH GEAR ON THE HIGHWAY. THERE IS A FALSE NEUTRAL BETWEEN 5TH AND 6TH GEAR. WHEN I BROUGHT IT TO THE DEALER UNDER WARRANTY ON SEVERAL OCCASIONS, THEY INDICATED THE PROBLEM COULD NOT BE REPLICATED SO THEY WOULD NOT FIX IT. THIS ISSUE IS DOCUMENTED ONLINE THAT OTHER BMW MOTORCYCLES HAVE HAD THE PROBLEM. THE PROBLEM DOES NOT OCCUR FREQUENTLY, BUT IS NOT SAFE WHEN IT GOES INTO NEUTRAL AT AROUND 60 MPH. IT HAPPENED TO ME AGAIN SEPTEMBER 2014 AND IT NEARLY CAUSED ME TO CRASH WITH A CAR BEHIND ME WHEN THE BIKE WENT INTO NEUTRAL. I BROUGHT IT TO ANOTHER DEALER AND HAVE REACHED OUT TO BMW OF NORTH AMERICA. BMW NA IS REFUSING TO FIX THE ISSUE. THIS IS A BIG SAFETY CONCERN AND I APPRECIATE ANY ASSISTANCE YOU CAN OFFER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604939June 21, 2014
FUEL/PROPULSION SYSTEM
FUEL GAUGE FAILURE. (POSSIBILITY OF RUNNING OUT OF FUEL IN TRAFFIC). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567602March 6, 2014
ELECTRICAL SYSTEM
I HAVE HAD ISSUE WITH A LITHIUM IRON PHOSPHATE (LIFEPO4) BATTERY FROM BALLISTIC PERFORMANCE COMPONENTS (MODEL - 16 CELL HD BALLISTIC BATTERY) IN A MOTORCYCLE. THE DESIGN OF THE BATTERY CAN ALLOW WATER TO ENTER THROUGH THE TOP OF THE BATTERY THUS RESULTING IN THE BATTERY SHORTING OUT. I HAVE EXPERIENCED THIS OCCURRENCE SIMPLY BY RIDING THE BIKE IN THE RAIN. WITH THE BATTERY LOCATION DIRECTLY BELOW THE BACK OF THE FUEL TANK AND UNDER THE RIDER'S CROTCH, THE INHERENT SAFETY OF A BALLISTIC PERFORMANCE COMPONENTS BATTERY IS QUESTIONABLE. I WAS LUCKY THAT THE SHORTED BATTERY DID NOT RESULT IN A THERMAL RUNAWAY AND EXPLODE. I CAN PROVIDE MORE DETAILS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566775March 3, 2014
FUEL/PROPULSION SYSTEM
THE MOTORCYCLE RAN OUT OF FUEL WHILE ATTEMPTING TO CROSS A BUSY INTERSECTION INVOLVING A SMALL SIDE ROAD AND A DIVIDED 4 LANE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508143April 14, 2013
FUEL/PROPULSION SYSTEM
WHILE RIDING AT 25MPH, WITH A ONE-THIRD FULL TANK OF FUEL, THE FUEL WARNING AND CAUTION WARNING LAMPS ILLUMINATED AND THE FUEL QUANTITY INDICATOR BECAME INOPERATIVE. THE TANK WAS FILLED IMMEDIATELY AND THE PROBLEM PERSISTS. THERE NOW IS NO RELIABLE WAY TO JUDGE REMAINING FUEL ON-BOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499336February 19, 2013
FUEL/PROPULSION SYSTEM
FUEL STRIP FAILED. REPLACED AGAIN IN 6/2012. FAILURE RESULTS IN FALSE GAUGE READING WHICH CAN LEAD TO RUNNING OUT OF FUEL AT SPEED IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461460June 13, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2010 BMW R1200GS ADVENTURE MOTORCYCLE. THE CONTACT STATED THAT THE FUEL STRIP SENSOR FAILED. THE FUEL GAUGE WOULD PROVIDE INACCURATE READINGS AND INDICATE THAT THE FUEL TANK WAS FULL WHEN IT WAS ACTUALLY EMPTY. THE FUEL STRIP SENSOR WAS REPAIRED AT LEAST THREE TIMES BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 11,500... UPDATED 07/06/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413234July 17, 2011
FUEL SYSTEM, GASOLINE
THE FUEL GAUGE SENSOR HAS FAILED 4 TIMES ON TWO NEW BMW MOTORCYCLES(08, R1200GSA AND 10, R1200RT. THE BIKE RAN OUT OF FUEL IN TRAFFIC AT HIGHWAY SPEEDS PUTTING ME IN DANGER. MY R1200RT HAS FAILED 3 TIMES. BMW HAS KNOW ABOUT THIS FOR YEARS, STILL THE PROBLEM EXISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403658May 28, 2011
FUEL SYSTEM, GASOLINE
MOTORCYCLE FUEL GAUGE DISPLAYED APPROX HALF A TANK FOR FUEL BUT MOTORCYCLE UNEXPECTEDLY RAN OUT OF GAS LEAVING ME IN A DANGEROUS SITUATION TO AVOID TRAFFIC WITH NO POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397264April 24, 2011
FUEL SYSTEM, GASOLINE
PURCHASED NEW MOTORCYCLE FROM DEALERSHIP. AFTER APPROXIMATELY 200 MILES OF DRIVING, FUEL GAUGE INDICATED 1/4 TANK REMAINING. ON BOARD COMPUTER INDICATED APPROXIMATELY 75 MILES RANGE REMAINING. NO LOW FUEL WARNING DISPLAYED. UPON REFUELING, TANK TOOK NEARLY THE SPECIFIED MAXIMUM CAPACITY (8.9 GAL). I WAS EXTREMELY FORTUNATE NOT TO HAVE RUN OUT OF GAS IN A REMOTE AREA. TOOK VEHICLE TO DEALERSHIP AND THEY CONFIRMED INOPERATIVE "FUEL STRIP". REPLACED WITH NEW FUEL STRIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365228November 10, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2010 BMW R1200 GS ADVENTURE MOTORCYCLE. WHILE DRIVING APPROXIMATELY 75 MPH THE VEHICLE SHUT OFF BECAUSE IT WAS OUT OF FUEL. THE FUEL INDICATOR DISPLAYED THREE QUARTERS OF A TANK; HOWEVER, THE FUEL INDICATOR NEVER DISPLAYED THAT IT WAS LOW. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND ADDED GASOLINE TO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE FUEL LEVEL SENSOR. THE FAILURE MILEAGE WAS 1,100 AND THE CURRENT MILEAGE WAS 1,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW R 1200 GS