BMW R 1200 GS Complaints (2007)

65 consumer complaints on file.

#10501443March 5, 2013
POWER TRAIN
I WAS GETTING AT A STOP LIGHT AND THE REAR WHEEL LOCKED ABRUPTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499988February 25, 2013
FUEL/PROPULSION SYSTEM
AS I WAS RIDING THE FUEL GAUGE WENT FROM SHOWING FULL TO SHOWING EMPTY IN LESS THAN 10 MILES. THE FUEL GAUGE CONTINUED TO SHOW THAT THE GAS TANK WAS EMPTY EVEN AFTER SUBSEQUENT FILL UPS. BMW REFUSED TO FIX THE FAULTY GAUGE OR FUEL STRIP AS MY BIKE WAS 38 MONTHS OLD EVEN THOUGH THIS IS A KNOW PROBLEM WITH BMW MOTORCYCLES. THIS PROBLEM I FEEL IS A SAFETY HAZARD AS IT MAY CAUSE THE BIKE TO RUN OUT OF GAS WITHOUT ANY WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493320January 17, 2013
FUEL/PROPULSION SYSTEM
AFTER SMELLING GASOLINE WHILE VEHICLE WAS PARKED IN MY GARAGE, I REMOVED THE OUTER BODY PARTS AND DISCOVERED THAT THE FLANGE WHERE THE HIGH PRESSURE FUEL LINE IS ATTACHED TO THE FUEL TANK HAS SEVERAL CRACKS RADIATING OUT FROM WHERE THE FITTING IS SCREWED INTO THE FLANGE. GASOLINE HAD BEEN LEAKING OUT AND ACCUMULATING ON THE FLANGE. FUEL COULD HAVE LEAKED ONTO THE EXHAUST WHILE RIDING, RESULTING IN A POSSIBLE FIRE. APPARENTLY, THIS PROBLEM IS KNOWN BY BMW, AS IT REPORTED ON SEVERAL WEBSITES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492342January 12, 2013
FUEL/PROPULSION SYSTEM
CRACKS DEVELOPED IN THE FUEL PUMP FLANGE CAUSING FUEL TO LEAK ON THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492118January 10, 2013
FUEL/PROPULSION SYSTEM
I HAVE DETECTED THE SMELL OF RAW GAS COMING FROM THE DRIVER'S SIDE OF MY MOTORCYCLE. I REMOVED THE SIDE COVER AND TANK SHROUD TO DISCOVER THAT THE PLASTIC FLANGE THAT CONNECTS THE FUEL PUMP TO THE FUEL LINE HAS CRACKED AND IS LEAKING A FINE MIST OF FUEL OUT INTO THE ATMOSPHERE AND AT WORST CASE ONTO THE LEFT CYLINDER OF THE MOTORCYCLE. IT SEEMS THAT THIS IS A PROBLEM PREVALENT TO THESE MOTORCYCLES AND COULD CAUSE THE VEHICLE TO BURST INTO FLAMES IF LEFT UNATTENDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485387November 21, 2012
FUEL/PROPULSION SYSTEM
AT THE SUGGESTION OF A FELLOW BMW MOTORCYCLE CLUB MEMBER, I INSPECTED THE FUEL LINE FITTINGS WHERE THEY ATTACHED TO THE FUEL PUMP. THERE WERE NUMEROUS CRACKS IN THE PLASTIC AROUND ONE OF THE FITTINGS. I WAS PREPARING FOR A SUMMER TRIP WITH A FRIEND WHO ALSO OWNS A R1200 GSA, SO I BOUGHT TWO CLAMPS (SAME KIND AS SOLD BY BEEMER BONEYARD) SO WE COULD AVOID A POTENTIAL FAILURE DURING THE TRIP. I AM DISAPPOINTED THAT BMW DID NOT TAKE RESPONSIBILITY FOR THIS OBVIOUS SAFETY HAZARD. I HAVE SEEN RECALLS FOR OTHER MOTORCYCLES FOR POTENTIALLY DEFECTIVE FUEL LINES, SO WHY IS THIS NOT ANY DIFFERENT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483540November 6, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 BMW R1200 GS MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE FINAL DRIVE STARTED LEAKING BEFORE FAILING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,800 AND THE CURRENT MILEAGE WAS 7,845. UPDATED 12/21/12*LJ UPDATED 1/4/2013*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474476September 10, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BMW R1200 GS MOTORCYCLE. THE CONTACT STATED THAT THE LOW BEAM RUNNING LIGHTS BURNED OUT EXTREMELY QUICK. THE CONTACT WAS UNABLE TO SEE THE ROADWAY BECAUSE THE FAILURE WOULD OCCUR SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE FAILURE WAS CAUSED BY THE BULBS, WHICH THEY RECOMMENDED THE CONTACT REPLACE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467998July 27, 2012
SERVICE BRAKES
THE BRAKE FAILURE LIGHT CAME ON AT THE BEGINNING OF AN EXTENDED TRIP. I PULLED OVER, SHUT THE MOTORCYCLE OFF, RESTARTED THE MOTORCYCLE, AND THE BRAKE FAILURE LIGHT CONTINUED. BMW SERVICE SAID THE ABS CONTROL MODULE HAD FAILED, AND AS A RESULT NO ABS BRAKES WERE AVAILABLE ON THE MOTORCYCLE, WHICH COULD HAVE RESULTED IN A CRASH. BMW CHARGED $1000 FOR THE PART, PLUS LABOR, AND HAS ON TWO OCCASIONS SINCE THE REPLACEMENT, REFUSED TO PARTIALLY REIMBURSE FOR THIS PART OR ACKNOWLEDGE THAT THEY MAY HAVE A SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459207May 22, 2012
FUEL/PROPULSION SYSTEM, ENGINE
FAILURE FOUND DURING SCHEDULED SERVICE WORK. FAILURE OF THE FUEL PUMP HOUSING HIGH-PRESSURE FUEL QUICK DISCONNECT REINFORCEMENT FLANGE CRACKS UNDER HIGH PRESSURE.WITH RISK OF LEAKING FUEL, IS EXHAUSTED ON THE RIDERS LEFT LEG, CREATING SIGNIFICANT RISK FOR THE RIDER EVEN AFTER DISMOUNTING THE VEHICLE. CONSEQUENCES OF FAILURE THE COMBINATION OF HIGH FUEL PRESSURE AND NEGLIGENT DESIGN CREATE SUBSTANTIAL RISK FOR RIDERS OF THE IMPACTED VEHICLES. THERE ARE MULTIPLE NEGATIVE CONSEQUENCES OF THIS FAILURE.1. RIDERS BECOME FUEL SOAKED AS FUEL LEAKS ON TO THE RIDERS LEFT LEG. 2. FUEL VAPORS, HEATED BY THE EXHAUST PIPE BECOME EXTREMELY VOLATILE AND COULD LEAD TO A FIRE AND/OR EXPLOSION. 3. FUEL VAPORS RISING FROM THE FAIRING AND EXITING THE TOP OF THE FAIRING BETWEEN THE INSTRUMENT PANEL AND FUEL TANK, ARE BLOWN BY AIRFLOW INTO THE RIDERS FACE. THE CARCINOGENIC ASPECTS OF FUEL INHALATION ARE DOCUMENTED. PRELIMINARY ANALYSIS EXAMINATION OF THE FUEL PUMP ASSEMBLY SUGGESTS THAT THE HIGH-PRESSURE FUEL QUICK DISCONNECT REINFORCEMENT FLANGE WAS INADEQUATELY DESIGNED FOR THE FUEL PUMP OUTLET PRESSURES. BMW'S CHOICE OF A NON-METALLIC (COMPOSITE) PUMP HOUSING COMBINED WITH A COMPOSITE HIGH-PRESSURE DISCONNECT FITTING WAS UNWISE AND THE FAILURE MECHANISM IS OBVIOUS. HIGH PUMP PRESSURE EXPANDS THE COMPOSITE HIGH-PRESSURE FITTING CAUSING IT TO READILY LOAD THE FUEL PUMP HIGH-PRESSURE QUICK DISCONNECT FLANGE. OVER TIME, PRESSURE CYCLING CAUSES THE QUICK DISCONNECT REINFORCEMENT FLANGE TO CRACK ALLOWING FUEL TO LEAK. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454396April 6, 2012
FUEL SYSTEM, GASOLINE
FUEL PRESSURE CONTROL MODULE FAILED WITHOUT WARNING LEAVING ME STRANDED IN THE MIDDLE OF THE FREEWAY. PART WAS REPLACED UNDER WARRANTY BUT FAILED AGAIN, LEAVING ME STRANDED AGAIN, ON JUNE 7, 2011. WAS TOLD BY THE DEALER THAT THIS WAS 'RARE'. SEEMS LIKE AN UNSAFE CONDITION TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453832April 2, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 BMW GSR1200 MOTORCYCLE. THE CONTACT STATED THAT THE REAR WHEEL SEIZED ABNORMALLY. THE CONTACT OPENED THE RESERVOIR FOR THE BRAKE CHAMBER AND FOUND THAT THE RUBBER WAS SEVERELY WORN. THE CONTACT ALLOWED THE VEHICLE TO COOL DOWN AND THE FAILURE WAS CORRECTED TEMPORARILY. THE FAILURE RECURRED LATER WHILE THE CONTACT WAS DRIVING AT HIGHWAY SPEEDS. THE STEERING WHEEL SEIZED ABNORMALLY AND THE VEHICLE WAS FLIPPED OVER. THE CONTACT SUSTAINED INJURIES TO THE KNEES. THE CONTACT LATER DISCONNECTED THE ABS BRAKE SYSTEM AND THE FAILURE WAS CORRECTED. THE CONTACT SPOKE WITH THE DEALER AND WAS TOLD THAT THEY WERE NOT FAMILIAR WITH THE TYPE OF FAILURE THAT THE CONTACT HAD ENCOUNTERED AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 46,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10453738April 1, 2012
FUEL SYSTEM, GASOLINE
I WAS DRIVING DOWN THE HIGHWAY COMING HOME FROM WORK, I SMELLED SOMETHING BURNING, I WASN'T SURE IF IT WAS ME OR ANOTHER VEHICLE. I PULLED OVER AND NOTICED SMOKE COMING OFF MY EXHAUST PIPE, MORE INSPECTION SHOWED IT COMING FROM MY CONNECTION ON TOP OF MY FUEL PUMP, GAS WAS LEAKING FROM THE CONNECTION AND DOWN ON TO MY EXHAUST PIPE. I GOT IT HOME AND STARTED LOOKING INTO THE ISSUE AND FOUND MANY MORE PEOPLE WITH THE SAME PROBLEM. THIS IS A VERY DANGEROUS ISSUE AND IF IT ISN'T A RECALL NOW IT SHOULD BE. I WILL CALL TUESDAY WHEN MY LOCAL DEALER OPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450888March 9, 2012
SERVICE BRAKES, HYDRAULIC
WHILE RIDING DURING NORMAL OPERATIONS MY FRONT BRAKES ENGAGE AND LOCK UP THE FRONT TIRE, STOPPING THE MOTORCYCLE IN PLACE. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. WHEN THIS HAPPENS WHILE MAKING A TURN I DROPPED THE MOTORCYCLE, LEFT THE TIRE LOCKED UP, UNABLE TO MOVE THE MOTORCYCLE IN TRAFFIC. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10446648February 4, 2012
POWER TRAIN
FINAL DRIVE FAILURE, COMMON TO THE SINGLE SIDED SWING ARM. REPLACED CROWN BEARING, NEEDLE SLEEVE, SEAL, AND O RING. THIS IS MY THIRD FAILURE ON THREE DIFFERENT BMW SINGLE SIDED SWING ARM MOTORCYCLES. $625.15 *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445077January 24, 2012
FUEL SYSTEM, GASOLINE
FAILURE OF THE FUEL PUMP HOUSING HIGH-PRESSURE FUEL QUICK DISCONNECT REINFORCEMENT FLANGE CRACKS UNDER HIGH PRESSURE CYCLING AND LEAKS, SENDING RAW FUEL DOWN THE LEFT FAIRING IN CLOSE PROXIMITY OF THE VEHICLES LEFT EXHAUST PIPE AND IGNITION SYSTEM COMPONENTS. THE VEHICLES FAIRING EFFECTIVELY CAPTURES THE FUEL VAPORS CREATING A SIGNIFICANT RISK FOR FIRE. PRELIMINARY ANALYSIS EXAMINATION OF THE FUEL PUMP ASSEMBLY SUGGESTS THAT THE HIGH-PRESSURE FUEL QUICK DISCONNECT REINFORCEMENT FLANGE WAS INADEQUATELY DESIGNED FOR THE FUEL PUMP OUTLET PRESSURES. BMW'S CHOICE OF A NON-METALLIC (COMPOSITE) PUMP HOUSING COMBINED WITH A COMPOSITE HIGH-PRESSURE DISCONNECT FITTING WAS UNWISE AND THE FAILURE MECHANISM IS OBVIOUS. HIGH PUMP PRESSURE EXPANDS THE COMPOSITE HIGH-PRESSURE FITTING CAUSING IT TO READILY LOAD THE FUEL PUMP HIGH-PRESSURE QUICK DISCONNECT FLANGE. OVER TIME, PRESSURE CYCLING CAUSES THE QUICK DISCONNECT REINFORCEMENT FLANGE TO CRACK ALLOWING FUEL TO LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443840January 15, 2012
FUEL SYSTEM, GASOLINE
THE FUEL TANK FLANGES HAVE DEVELOPED CRACKS AND NOW GASOLINE LEAKS ONTO THE MOTOR WHILE DRIVING. THE MOTORCYCLE HAS FLANGES ON BOTH THE LEFT AND RIGHT SIDE, BOTH SIDES HAVE THE CRACKS AND THEY ARE IN THE SAME LOCATION. THE CRACKS EXTEND FROM WHERE THE GAS FITTINGS ARE ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420291August 16, 2011
AIR BAGS
CRACKS IN THE PLASTIC TOP FLANGE OF THE FUEL PUMP ASSEMBLY RESULTED IS A SPRAY OF FUEL WHEN SYSTEM UNDER OPERATING PRESSURE (IE. ENGINE RUNNING). THIS 4 YEAR OLD MOTORCYCLE IS CURRENTLY NOT TO SAFE TO OPERATE AND IS OUT OF COMMISSION UNTIL TRAILERED TO A REPAIR FACILITY. THE FUEL SPRAY SOURCE APPEARS AROUND THE FEMALE THREADED 'HUB' OF THE FLANGE THAT ACCEPTS THE MALE THREADED 'QUICK DISCONNECT' OF THE FUEL LINE. THE FAILURE (OR CRACKING) APPEARS TO BE SPONTANEOUS, AS NO PRIOR EVIDENCE (GASOLINE ODOR) WAS NOTICED. THIS MOTORCYCLE HAS BEEN DEALER SERVICED REGULARLY, AND IS GARAGED AT ALL TIMES (DESERT S.W.). THE BIKE IS PAMPERED AND HAS NEVER BEEN ABUSED. I JUST CAN'T IMAGINE HOW A RELATIVELY LOW TIME, CRITICALLY IMPORTANT COMPONENT HAS FAILED. AN INTERNET SEARCH INDICATES THIS IS NOT AN ISOLATED EVENT FOR BMW MOTORCYCLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404553June 6, 2011
FUEL SYSTEM, GASOLINE
NEW BMW MOTORCYCLE, 2007 GS ADV. FUEL GAUGE FAILED WITH IN WEEKS. REPAIRED TWICE. 3 MONTHS OUT OF WARRANTY, FAILED AGAIN. DISCOVERED BY RUNNING OUT OF GAS AWAY FROM HOME. REPORTED TO DEALER AND HE INDICATED BMW WOULD NOT FIX. HOWEVER, THIS ISSUE IS SO PROBLEMATIC THAT BMW HAS PUT A DIFFERENT SEND UNIT ON THE NEW BIKES. NOW THE MILEAGE AND MILES LEFT DO NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354202September 7, 2010
FUEL SYSTEM, GASOLINE
PLASTIC QUICK CONNECT ON TOP OF GAS TANK FUEL PUMP PLATE CRACKED. FUEL UNDER PRESSURE SPRAYED OUT, RUNNING ONTO HOT EXHAUST PIPE. COULD RESULT IN MAJOR FIRE. PLASTIC SEEMS NOT SUITABLE FOR ETHANOL BLENDED FUEL WHICH CAUSES IT TO GET BRITTLE AND CRACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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