BMW K 1600 B Complaints (2018)

44 consumer complaints on file.

#11301639January 24, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2018 BMW K1600B. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V692000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301357January 23, 2020
POWER TRAIN
TL* THE CONTACT OWNS A BMW K1600. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V692000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMED THE PARTS ARE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301441January 23, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2018 BMW K 1600B. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V692000 (POWER TRAIN) HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WOOLY'S CYCLES OF ATLANTA 1581 COBB PKWY SE, MARIETTA, GA 30060, (770) 984-9844, WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300747January 21, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2018 BMW K1600B. THE CONTACT RECEIVED A NOTIFICATION IN THE MAIL FOR A RECALL UNDER NHTSA CAMPAIGN NUMBER: 19V692000 (POWER TRAIN). THE CONTACT SPOKE WITH CHAMPION HONDA BMW DUCATI (4155 DORCHESTER RD, CHARLESTON, SC 29405) AND MOTORCYCLES OF CHARLOTTE (731 WESTINGHOUSE BLVD, CHARLOTTE, NC 28273) WHERE HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL. THE MANUFACTURER HAD BEEN NOTIFIED OF THE RECALL AND OFFERED NO ASSISTANCE. A FAILURE HAD NOT OCCURRED ON THE VEHICLE. THE VIN TOOL CONFIRMS THAT PARTS NOT AVAILABLE.*DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286398December 2, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2018 BMW K1600B. WHILE OPERATING THE MOTORCYCLE, THE GEARS WOULD NOT PROPERLY ENGAGE WHEN SWITCHED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. SPORTLAND MOTORSPORTS (1602 N LINCOLN AVE, URBANA, IL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT LATER RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V692000(POWER TRAIN), BUT THE PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281911November 22, 2019
STRUCTURE:BODY, STEERING, UNKNOWN OR OTHER
I STRONGLY BELIEVE THAT IT IS ONLY A MATTER OF TIME UNTIL A RIDER IS KILLED AS A RESULT OF THIS DANGEROUSLY DEFECTIVE MOTORCYCLE. WITHIN A FEW DAYS OF OWNING THE BIKE I BEGAN TO EXPERIENCE EPISODES WHERE THE BIKE BECAME DANGEROUSLY UNSTABLE AT SPEEDS ABOVE 60 MPH. I HAVE HAD NEAR-DEATH EXPERIENCES WHEN THE BIKE BECAME DANGEROUSLY UNSTABLE. AFTER ONE OF THESE EXPERIENCES IN AUGUST 2019, I PARKED THE BIKE AND IT SITS IN MY GARAGE WHILE I CONTINUE TO INCUR COSTS ASSOCIATED WITH UNWANTED OWNERSHIP OF A VALUELESS MOTORCYCLE. I REPORTED THE DANGEROUS INSTABILITY ISSUE TO BMW AND BMW'S WASHINGTON STATE DEALERSHIPS ON NUMEROUS OCCASIONS. INITIALLY BMW HAD NO EXPLANATION FOR THE PROBLEM. HOWEVER, I LATER LEARNED THAT BMW INSTALLED A SPEED REGULATOR ON THE GRAND AMERICA THAT LIMITS THE 170 MPH MOTORCYCLE TO 101 MPH. THIS WAS NOT DISCLOSED AT THE TIME OF PURCHASE. READING ABOUT THIS ISSUE AND TALKING TO DEALERS, IT APPEARS THAT BMW SOUGHT TO HIDE THE INSTABILITY DEFECT BY INSTALLING A SPEED REGULATOR. BMW THEN ATTEMPTED TO EXPLAIN THE SPEED REGULATOR WITH A RIDICULOUS STORY THAT IT WAS INSTALLED DUE TO THE 'AMERICAN WAY OF RIDING.' IN AUGUST 2018 I SUBMITTED A WRITTEN DEMAND TO BMW TO REPURCHASE MY GRAND AMERICA DUE TO THE DANGEROUS DEFECT. BMW DID NOT EVEN BOTHER TO RESPOND TO ME. BMW HAS CONFIRMED THE DEFECT ON MY BIKE: "CONFIRMED COMPLAINT BIKE MOVES AROUND AND FEELS LIKE A FRONT FLAT TIRE OR CROSS WIND. WAS ABLE TO REPLICATE AT 65 TO 75 MPH." BMW IS UNABLE TO REPAIR THE SERIOUS SAFETY DEFECT. A SALES REP AT A WASHINGTON DEALER TOLD ME: 'I FEEL BAD SELLING ONE OF THOSE TO A CUSTOMER BECAUSE OF THE INSTABILITY ISSUE, WE'RE NOT SELLING THEM. WE HAVE 19'S THAT ARE JUST SITTING ON THE FLOOR.' BMW NEEDS TO OWN-UP TO THEIR FLAWED DESIGN WITH THE GRAND AMERICA AND BUY-BACK EVERY BIKE SOLD TO DATE, AND CEASE SALES OF THE MODEL THROUGHOUT THE U.S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280161November 14, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2018 BMW K1600 GTL MOTORCYCLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V692000 (POWER TRAIN) AND STATED THAT THE MANUFACTURER WOULD BE UNABLE TO REPAIR THE MOTORCYCLE UNTIL AT LEAST JANUARY OF 2020. BIG # 1 MOTORSPORTS (505 COBB ST, BIRMINGHAM, AL 35209) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278329November 5, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2018 BMW K1600B. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V692000 (POWER TRAIN). THE CONTACT CALLED BMW CONCORD AT 888-707-2860 (LOCATED AT 1967 MARKET ST, CONCORD, CA 94520) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271619October 28, 2019
POWER TRAIN, STEERING: STEERING WHEEL/HANDLE BAR
TL* THE CONTACT OWNS A 2018 BMW K1600B MOTORCYCLE. WHILE DRIVING 70 MPH, THE HANDLE BARS SHOOK VIOLENTLY WHILE PASSING OTHER VEHICLES. ADDITIONALLY, WHILE IN FIFTH OR SIXTH GEAR, THE CONTACT HEARD AN ABNORMAL HIGH PITCHED GRINDING NOISE. THE CONTACT CALLED INDIAN AND BMW MOTORCYCLES OF TULSA (1200 W SW EXPY DR, BROKEN ARROW, OK 74012, (918) 258-4774) AND INFORMED THEM OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT RESEARCHED THE FAILURE AND FOUND THAT THE REAR WHEEL COULD SEIZE. THE CONTACT STATED THAT THE FAILURES WERE SIMILAR TO NHTSA CAMPAIGN NUMBER: 19V692000 (POWER TRAIN). THE FAILURE MILEAGE WAS 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267815October 10, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT AT START UP WITH NO THROTTLE RESPONSE .SOMETIMES REMEDIED WITH RESTART .SOMETIMES REQUIRING MULTIPLE RESTARTS .TONIGHT I WAS RIDING HOME AFTER MULTIE RESTARTS , DOING 35MPH CHECK ENGINE LIGHT CAME ON AND I LOST ALL THROTTLE RESPONSE.I COASTED ONTO SIDE STREET AND BIKE STALLED .THANK GOD I WAS NOT ON THE INTERSTATE.I LET IT SIT A MOMENT AND IT RESTARTED WITHOUT ENGINE LIGHT WARNING AND WITH THROTTLE RESPONSE .I INFORMED DEALER IN MIDDLETOWN OF PROBLEM AT SERVICE FOR NEW COMPONENTS AND FLASH UPDATE OF ELECTRONICS JUST A FEW WEEKS AGO.HE STATEDNO ERROR MESSAGES FOUND .THIS COULD COST SOMEONE THEIR LIFE !!! BIKE IS 2018 WITH LESS THAN 1500 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257720September 24, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 BMW K1600B. WHILE DRIVING 60 MPH, THE FRONT OF THE MOTORCYCLE STARTED TO WOBBLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MOTORCYCLE WAS TAKEN TO GO AZ MOTORCYCLES (LOCATED AT 15500 N HAYDEN RD, SCOTTSDALE, AZ 85260, (480) 609-1800) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246011August 23, 2019
SUSPENSION, ENGINE
TL* THE CONTACT OWNS A 2018 BMW K1600. WHILE DRIVING 75-80 MPH, THE FRONT END OF THE VEHICLE SHOOK WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT TOOK THE VEHICLE TO RIDENOW POWERSPORTS CHANDLER, EURO & INDIAN MOTORCYCLE (2677 E WILLIS RD, CHANDLER, AZ 85286, (844) 866-2677) WHERE IT WAS TEST DRIVEN, BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER RE-BALANCED THE FRONT TIRE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE DEALER CONTACTED THE MANUFACTURER AND WAS INFORMED THAT IT WAS AN UNKNOWN FAILURE AND NOTHING COULD BE DONE TO ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243334August 12, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2018 BMW K1600B. WHILE DRIVING 30 MPH, THE VEHICLE SPONTANEOUSLY ACCELERATED. IN ADDITION, THE RPMS FAILED TO INCREASE AND DECREASE FROM 2,000 AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. FURTHERMORE, THERE WAS AN UNKNOWN RED TRIANGLE ICON ILLUMINATED. THE VEHICLE WAS TAKEN TO CROSS COUNTRY CYCLE (911 MIDDLESEX AVE, METUCHEN, NJ 08840, (732) 635-0094), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 1,017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219239June 11, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2018 BMW K1600B. WHILE DRIVING OVER 65 MPH, THE CONTACT FELT AN ABNORMAL VIBRATION FROM THE MOTORCYCLE. TWO OTHER MOTORISTS ALERTED THE CONTACT THAT THE REAR OF THE MOTORCYCLE SHIMMIED AND SWAYED ABNORMALLY BACK AND FORTH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. BMW MOTORCYCLES FORT LAUDERDALE (4201 PETERS RD, PLANTATION, FL 33317, (954) 581-6099) AND POWER BMW MOTORCYCLES OF PALM BAY (190 INTERSTATE CT SE, PALM BAY, FL 32909, (321) 215-2065) WERE CONTACTED AND INDICATED THAT THIS WAS A NORMAL CHARACTERISTIC OF THIS MOTORCYCLE MODEL. THE CONTACT STATED THAT THE ABNORMAL CONDITION WAS INTERMITTENTLY PROGRESSING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218963June 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
DRIVING ON I10 IN NEW MEXICO AT 80MPH, FOLLOWED BY TWO SEMI TRUCKS MY BIKE SUDDENLY QUIT WITHOUT WARNING OR REASON, I CAME VERY CLOSE TO BEING RUN OVER BY THE TWO TRUCKS FOLLOWING ME. DEALER CONTACTED BMW AND IT APPEARS THEY ARE AWARE OF THIS PROBLEM BUT NO RECALL HAS BEEN INDICATED. APPARENTLY, ACCORDING TO BMW, THE ELECTRIC CONTACTS ON THE "FLY BY WIRE" SYSTEM ARE COATED WITH A RUST INHIBITOR COMMON IN ANY INDUSTRY. HOWEVER WITH THIS MOTORCYCLES ELECTRICAL SYSTEM IT OCCASIONALLY FAULTS THE SIGNAL FROM THE THROTTLE TO THE ON-BOARD COMPUTER RESULTING IN A MIXED SIGNAL THE COMPUTER CANNOT PROCESS THEREBY SHUTTING THE BIKES THROTTLE CONTROL OFF AND DEFAULTING INTO THE "LIMP MODE" WHICH ELIMINATES ANY THROTTLE CONTROL AND MAINTAINS THE RPM AT 2000 ENABLING THE BIKE TO LIMP TO THE NEAREST GARAGE. I CASUALLY LOOKED INTO THIS ISSUE ONLINE AND FOUND FOUR OTHER COMPLAINTS ABOUT THIS PROBLEM, THEY WERE ALL 2018 K1600 MODELS. THIS MAY BE AN INCONVENIENCE AT LOCAL, LOW-SPEED RIDING BUT TO ME, IT WAS A NEAR-DEATH EXPERIENCE AND FEEL STRONGLY BMW NEEDS TO RECALL THIS MODEL BEFORE THERE IS A FATALITY AND IRONICALLY IT WILL MOST LIKELY NOT BE ASSOCIATED TO THIS MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194573April 8, 2019
STEERING
AT SPEEDS ABOVE 60MPH IN TURBULENT AIR (BEHIND LARGE TRUCKS, SUV'S) BIKE WILL ACT AS THOUGH IT WERE ON A GROOVED ROAD. IT HAS A "WOBBLE" UNTIL YOU GET OUT OF THE TURBULENT AIR. IF DRIVING IN HIGH WINDS AND NOT FOLLOWING ANOTHER VEHICLE YOU WILL ALSO EXPERIENCE THIS. THIS IS ON A GRAND AMERICA. I OWN A GTL, SAME YEAR MODEL, AND IT DOES NOT HAVE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191569March 26, 2019
STEERING
TL* THE CONTACT OWNS A 2018 BMW K1600B. WHILE DRIVING 65 MPH OR MORE, THE VEHICLE BECAME UNCONTROLLABLE AND THE CONTACT FELT UNSAFE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BMW, DUCATI, AND HUSQVARNA MOTORCYCLES OF ATLANTA (1581 COBB PKWY SE, MARIETTA, GA 30060, (770) 984-9844) TO BE DIAGNOSED AND IT WAS DETERMINED THAT IT WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACT AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 1,350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166420January 11, 2019
STEERING
1- THE MOTORCYCLE HAS AN EXTREME WOBBLING FROM 60 TO ABOVE MPH WHILE BEHIND ANY LARGER VEHICLE (SUV AND TRUCKS) IN THE HIGHWAY. 2- THE MOTORCYCLE HAS A VERY STRONG PUSH TO THE LEFT AT ANY SPEED, CAUSING THE RIDER TO LOSE CONTROL IF NOT 100% HOLDING THE HANDLEBAR IN STREET OR HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150041November 8, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I WAS TRAVELING ON MY MOTORCYCLE IN 6TH GEAR WHEN ALL OF A SUDDEN MY "CHECK ENGINE" LIGHT CAME ON AND I HAD NO THROTTLE RESPONSE. I HAD TO DO AN EMERGENCY STOP ON THE SIDE OF THE ROAD. THIS IS EXTREMELY DANGEROUS SINCE I WAS IN RUSH HOUR, I WAS VERY LUCKY I WAS ABLE TO GET OVER TO THE SHOULDER SAFELY WITH NO THROTTLE RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149745November 6, 2018
STEERING, SUSPENSION
MOTORCYCLE IS UNSTABLE ON HIGHWAY SPEEDS ABOVE 60 MPH AND HAS A WOBBLE AND CAN BE HARD TO CONTROL. WHEN CONDITIONS ARE WINDY OR YOU ARE BEHIND OR SIDE OF ANOTHER VEHICLE CONDITION IS WORST. IT FEELS LIKE THAT YOU MAY LOOSE CONTROL OF THE VEHICLE. TOOK THE VEHICLE TO THE DEALER AND DEALERSHIP MECHANIC NOTICED THE SAME CHARACTERISTICS. DEALERSHIP CONTACTED BMW AND BMW STATED THAT IT IS NORMAL FOR THE MOTORCYCLE TO EXHIBIT THIS BEHAVIOR. ISSUE STARTED HAPPENING WITH 10 MILES ON THE VEHICLE. VEHICLE CURRENTLY HAS APPROXIMATELY 180 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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