BMW ActiveHybrid 7 Service Bulletins (2013)
229 manufacturer communications on file.
- November 1, 2015•Document ID: 10147831Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- B621015
- Date Added:
- November 13, 2018
- Manufacturer:
- BMW
Summary"Instrument Cluster display inoperative FC B7F689. The Instrument Cluster (Kombi) is intermittently inoperative with fault code B7F689 ""display backlighting and graphics PCB switched off"" stored. Kombi software."
Associated Products (92)Associated Documents - November 1, 2015•Document ID: 10147830Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- B620715
- Date Added:
- November 13, 2018
- Manufacturer:
- BMW
Summary"Instrument Cluster display is partially blank. INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. Refer to KSD2 for the corresponding flat rate unit (FRU) allowances. Vehicle Programming and Encoding If a control module was working properly and it fails to program correctly or requires initialization, please claim this additional work with the applicable KSD2 labor operations under the defect code listed above. The diagnosis and repair of vehicles ""arriving"" with failed control modules or stored faults which will cause them to fail during programming cannot be claimed under the defect code listed in this bulletin. Other Repairs If other eligible and covered work is performed ""prior"" to programming and coding the vehicle, claim this work with the applicable defect code and labor operations listed in KSD2. "
Associated Products (88)Associated Documents - November 1, 2015•Document ID: 10147808Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- B110815
- Date Added:
- November 13, 2018
- Manufacturer:
- BMW
SummaryN63 Engine: Valve Seal Replacement. Refer to the following applicable SIBs before replacing the valve seals. ? B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs ? B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints ? B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity ? B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. ? Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine ? Excessive engine oil consumption ? Spark plugs fouled with engine oil
Associated Products (56)Associated Documents - September 1, 2015•Document ID: 10147240Service Bulletin/Repair InstructionsPOWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- B240712
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
Summary"This Service Information bulletin supersedes SI B24 07 12 dated November 2012 SUBJECT Hybrid Automatic Transmission: Fluid Maintenance Service Interval. INFORMATION Only properly trained personnel, who have passed all applicable technical training courses, should perform any maintenance or repairs on any Hybrid or Electric Vehicle. Work performed by unqualified persons may result in severe injury or damage to the vehicle. Additional information may be found in REP 61 00... Observe safety instructions when handling electric vehicles. This requirement is due to the hybrid-specific components that are contained in the transmission. Refer to Repair Instruction 00 00 630, ""Automatic transmission fluid service (GA8P70Z) N55 hybrid,"" for the proper servicing procedure. Refer to SI B00 09 12 for BMW Maintenance Program claim-related information."
Associated Products (8)Associated Documents - August 1, 2015•Document ID: 10151411Service Bulletin/Repair InstructionsSUSPENSION:FRONT:MACPHERSON STRUT; SUSPENSION
- Mfr Comm. #:
- B370215
- Date Added:
- December 10, 2018
- Manufacturer:
- BMW
Summary"The ""Variable Damper Control"" (VDC) valves for the spring strut shock absorber on the left front axle may fail, causing the Check Control message: ""Chassis function restricted. It is possible to continue driving. Have the system checked as soon as possible by your local BMW Service Workshop"" to be displayed."
Associated Products (40)Associated Documents - August 1, 2015•Document ID: 10151404Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- B270315
- Date Added:
- December 10, 2018
- Manufacturer:
- BMW
SummaryVibration or Shudder from Driveline when Accelerating from a Stop. Chassis stabilization warning is displayed. Vehicle may exhibit a shudder or vibration when taking off from a stop. One or more of the following fault codes may be stored: LMV ? 440101 - Transfer box (VTG): End of transmission service life reached ? 440105 - Transfer box (VTG ) Calibration Faulty ? 440115 - Transfer box (VTG): Calibration angle deviation outside tolerance? 44011B - Set torque outside of the torque characteristic curve EGS ? 420611 - DSC interface (wheel speed): non-permitted deviation of wheel speed (actual speed of wheel RL/FL/RR/FR, 0x254) from output speed and turbine speed DSC ? 48097D - Transfer box: Fault, clutch position known, only rear-wheel drive These symptoms or faults would be stored on a vehicle with low mileage (< 12,500 miles). CAUSE A front or rear differential with the incorrect gear ratio was installed in the car. The front and rear differentials need to be geared exactly the same for the xDrive to function properly.
Associated Products (142)Associated Documents - August 1, 2015•Document ID: 10151400Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE
- Mfr Comm. #:
- B111715
- Date Added:
- December 10, 2018
- Manufacturer:
- BMW
Summary"N63 and S63 Engine: Upper Oil Pan Removal and Installation Procedures. INFORMATION When removing and/or installing the N63 or S63 engine ""upper"" oil pan assembly, the oil pan can sustain damage if this operation is not performed correctly. Before loosening or tightening the upper oil pan bolts as per Repair Instruction 11 13 010 ""Removing and installing /replacing upper oil sump (N63),"" the steps outlined in the attachment of this bulletin must be followed. Refer to attached document and the instruction section that applies to the procedure being carried out. The ISTA/D repair instructions are currently being revised."
Associated Products (58)Associated Documents - July 1, 2015•Document ID: 10147192Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Mfr Comm. #:
- B130215
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
Summary"?SI B13 02 15July 2015 Fuel SystemsTechnical Service This Service Information bulletin supersedes SI B13 02 15 dated May 2015. designates changes to this revision SUBJECT Service Action: N63 Replace High-Pressure Fuel Pumps. The high-pressure pump may fail, resulting in an engine malfunction warning and reduced engine output. This Service Action involves F01, F02, F04, F07, F10, F12, F13, E70, E71, and E72 vehicles with the N63 engine produced from January 1, 2011 to December 1, 2011. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. CAUSE The high-pressure pump quantity control valve may fail."
Associated Products (96)Associated Documents - May 1, 2015•Document ID: 10147152Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- B640513
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
SummaryHV Battery Expansion Valve Sticking. The high-voltage battery is cooled by refrigerant as part of the vehicle's AC system. It is regulated using an expansion valve at the base of the battery itself. This expansion valve can become stuck in the open position, either intermittently or permanently. Fault code 21F107 - Cooling valve: valve couldn't be closed will be stored in the SME. CAUSE 1. Excess material from the manufacturing process can become lodged in the valve, causing it to stick open. 2. The diagnostic software in the SME control unit is not robust enough and can lead to a fault being set when a particular threshold is reached, despite the fact that the valve is not actually sticking.
Associated Products (10)Associated Documents - May 1, 2015•Document ID: 10147143Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- B610314
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
SummaryCheck Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15°F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can occur. The check control message (ID 229) is caused by a heavily discharged battery. ? The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). ? In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. ? Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. ? The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting down certain electrical consumers.
Associated Products (114)Associated Documents - May 1, 2015•Document ID: 10147136Service Bulletin/Repair InstructionsTIRES:VALVE; WHEELS
- Mfr Comm. #:
- B360215
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
SummaryValve Stem Replacement with Wheel Electronics. INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Failure to replace the valve stem will lead to a pressure leak. The proper repair procedure can be found in REP 3611533. Not applicable. [ Copyright (c)2015 BMW of North America, Inc. ] Page 1 of 3 Page 1 of 1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 Page 1 of 3 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015
Associated Products (219)Associated Documents - May 1, 2015•Document ID: 10147131Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- B130215
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
SummaryService Action: N63 Replace High-Pressure Fuel Pumps. The high-pressure pump may fail, resulting in an engine malfunction warning and reduced engine output.
Associated Products (89)Associated Documents - May 1, 2015•Document ID: 10147128Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- B121415
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
Summary"DME Fault Code CD9711 Stored After Programming. After programming the vehicle with ISTA/P 3.55.0 (I-Level F010-15-03-501 and F001-15-03-501): ? The check engine light (CEL) is illuminated, and ? DME fault code ""CD9711 - FlexRay, message (control diagnostics OBD vehicle dynamics, 247.0.2): missing"" is stored and cannot be cleared. CAUSE DME software"
Associated Products (4)Associated Documents - April 6, 2015•Document ID: 10193495Service Bulletin/Repair InstructionsVISIBILITY
- Mfr Comm. #:
- B510415
- Date Added:
- May 17, 2021
- Manufacturer:
- BMW
SummaryThe customer complains of rattling noises from the rear window when driving on rough roads.
Associated Products (50)Associated Documents - April 1, 2015•Document ID: 10152317Service Bulletin/Repair InstructionsBACK OVER PREVENTION
- Mfr Comm. #:
- B660115
- Date Added:
- December 17, 2018
- Manufacturer:
- BMW
SummarySurround View Camera Last User Mode Operation Change. After programming with ISTA/P 2.53.5 or a more recent version, the rear camera view is displayed when the reverse gear is selected. The vehicle does not remember the last user mode (surround/top camera view). INFORMATION An operational concept change for the surround/top camera view was introduced with ISTA/P 2.53.5 (I-level Fxx-14-07-505). When the reverse gear is selected, the default view will be the rear camera. The surround/top camera view has been removed from the last user mode function. This is to meet the upcoming (new) federal regulations regarding rear view cameras. Note: The surround/top camera view is available, but the driver must manually switch the camera view using the iDrive controller.
Associated Products (130)Associated Documents - April 1, 2015•Document ID: 10152301Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- B110614
- Date Added:
- December 17, 2018
- Manufacturer:
- BMW
Summary"This bulletin outlines the Customer Care Package program that has been designed exclusively for BMW vehicles with the N63 engine. Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fuel economy without compromising on its ""class leading"" power and performance. To ensure these engines keep delivering the ultimate performance, we have designed this Care Package that includes a 6 point check, and if necessary, the replacement of one or more of the following powertrain components: ? Hot-Film Air Mass Sensors ? PIEZO High Pressure Fuel Injectors ? Engine Vacuum Pump ? Fuel System Low Pressure Sensor/Feed Line ? Fresh Air Intake Turbo Seals ? Crankcase Ventilation Lines (Hoses) Note: Due to ongoing quality control monitoring, testing of the Bosch fuel system low-pressure sensor showed that replacement of the fuel system low-pressure sensor with Index 1 is no longer required in this customer care package. Refer to the attached procedure for the applicable replacement instructions regarding the fuel system low-pressure sensor. This engine care package also includes a multi-point inspection of the vehicle, including tire pressures, fluid levels, safety and convenience features. The N63CCP is NOT a mandatory Technical Campaign or Recall (per the authorities). It should only be completed based on parts availability, workshop capacity, and the customer's schedule. Complete all other applicable open Campaigns per the DCS Warranty inquiry and the Key Reader. Perform all recommended, due or qualifying ""time-based"" maintenance service task items as directed by the Key Reader/ISPA Light application. When eligible, also perform the procedure described in SI B61 30 14: 12-Volt Battery Replacement together with performing the N63 Customer Care Package. After completing all the necessary repairs, the vehicle needs to be road tested for 30 minutes to assure the highest standard of performed repairs (Please see ""Warranty Inf
Associated Products (59)Associated Documents - February 1, 2015•Document ID: 10147091Service Bulletin/Repair InstructionsAIR BAGS
- Mfr Comm. #:
- 650414
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
Summary"Airbag Warning Light: ACSM FC 930A60 or 930A1C Seat Occupancy Detection. According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. CAUSE The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."
Associated Products (117)Associated Documents - December 1, 2014•Document ID: 10148195Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 840514
- Date Added:
- November 13, 2018
- Manufacturer:
- BMW
SummaryService Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service Action will be in effect until March 2015. Thank you for your continuous support. Improved KISU data (Customer Initiated Software Update) is now available for installation in these vehicles via the USB port. Improved functionality for COMBOX: z Detailed view of the text messages z Android device connection stability (linked contacts causing BT disconnection) Improved functionality for HU-H: z Reconnection strategy z 3rd Party App Metadata - Album art and song title Note: This Service Action is to be completed only at the dealer. You (dealers) will be receiving vehicles from the VDCs that will require this service action to be completed prior to customer delivery.
Associated Products (116)Associated Documents - December 1, 2014•Document ID: 10148194Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 840412
- Date Added:
- November 13, 2018
- Manufacturer:
- BMW
SummaryiPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z However, it does not transfer the contact list (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle they must unlock the phone (passkey) With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the "Attachment" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following: z www.bmwusa.com/bluetooth website NOTE: This SI will be updated as new information is received.
Associated Products (204)Associated Documents - December 1, 2014•Document ID: 10148192Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 652214
- Date Added:
- November 13, 2018
- Manufacturer:
- BMW
SummaryAutomated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1, the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system. Note: This VIN-specific NAV enabling code is then also automatically stored in the Repair Kit in the Aftersales Assistance Portal (ASAP). The automated INITIAL NAV enabling code request and activation of the navigation system will take no longer than 1 minute. After finishing "Delete Transport Mode," the navigation system in the vehicle will be active without entering the 20-digit INITIAL NAV enabling code manually or in ISTA. If the navigation system is not active and asking for the enabling code, turn off the ignition and wait for the head unit to enter sleep mode (approx. 3 minutes). After that, turn on the ignition again. The head unit will start up and the navigation system is activated. If the INITIAL NAV enabling code for first-time activation of the navigation system is not requested or delivered automatically, it still can be ordered manually through the Parts department and activated in the vehicle through the iDrive controller, by entering the 20-digit enabling code manually.
Associated Products (120)Associated Documents