BMW 528i Complaints (2013)

73 consumer complaints on file.

#11064802January 25, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE DRIVER'S SIDE DOOR HANDLE AND/OR ACTUATOR FAILS AND DOES NOT OPEN FROM THE INSIDE WITHOUT PRESSING THE ELECTRIC BUTTON ON THE DASH TO UNLOCK ALL DOORS. UPON PULLING THE INSIDE DOOR HANDLE, THE DOOR LOCK PIN SLOWLY MOVES UP AND THEN RECEDES BACK DOWN INTO THE LOCK POSITION WHEN RELEASING THE HANDLE. IN AN EMERGENCY WHERE AN OCCUPANT WOULD NEED TO EXIT THE VEHICLE QUICKLY, OR WHERE THE ELECTRONICS HAVE FAILED IN THE CAR, THIS COULD PRESENT A SIGNIFICANT SAFETY HAZARD, ULTIMATELY TRAPPING AN OCCUPANT IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060802January 5, 2018
ENGINE
PER THE MECHANIC, THE TIMING CHAIN MALFUNCTIONED IN THE ENGINE CAUSING DAMAGE TO OTHER ENGINE COMPONENTS AND LOSS OF ENGINE COMPRESSION IN THE CYLINDERS. THE COMPLETE ENGINE, WITH 116,000 MILES, WILL HAVE TO BE REPLACED. THE CAR IS A 2013 MODEL. THE VEHICLE WAS BEING DRIVEN AT THE TIME THIS OCCURRED. THE ENGINE CUT OFF AND WOULD NOT RESTART. THE MECHANIC STATED BMW HAS EXPERIENCED PROBLEMS WITH PARTICULAR IN THE PAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044432November 8, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 BMW 528I. WHILE DRIVING APPROXIMATELY 55 MPH, A PUNGENT ODOR WAS PERCEIVED IN THE VEHICLE. APPROXIMATELY TWENTY SECONDS LATER, THE TRANSMISSION KICKED OUT OF GEAR AND THE PARKING BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE LOST POWER AND SHUT DOWN. THE CONTACT WAS ALERTED BY ANOTHER DRIVER THAT THE VEHICLE WAS ON FIRE. THE CONTACT OPENED THE HOOD AND FLAMES SHOT OUT FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, BUT A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND TOWED TO THE CONTACT'S FARM. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A REPRESENTATIVE STATED THAT THE FAILURE WAS UNUSUAL. THE REPRESENTATIVE INFORMED THE CONTACT THAT A SPECIALIST WOULD CALL WITHIN TWENTY-FOUR HOURS. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11030495September 29, 2017
ENGINE
WHILE DRIVING THE DRIVETRAIN MALFUNCTION INDICATOR CAME ON AND THE VEHICLE WAS VIBRATING. THE TIMING CHAIN WAS STRETCHED AND THE GUIDES CAME APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010686July 26, 2017
AIR BAGS, SEAT BELTS
MY CARS DRIVER RESTRAINT LIGHT IS ON. I'M NOT SURE IF IT IS A AIRBAG OR SEATBELT ISSUE. I AM TAKING IT INTO THE DEALERSHIP ON FRIDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985722May 15, 2017
ENGINE
THIS CAR HAS A PUSH-BUTTON START/STOP ON THE DASH AND NOT A KEY INSERT. TWICE, I HAVE SOMEHOW, WITH THE CAR IN "PARK" EXITED-CAR NOT MOVING-ON A LEVEL SURFACED PARKING LOT- AND LOCKED THE CAR ONLY TO DISCOVER THE CAR ENGINE WAS STILL RUNNING. LAST FRIDAY THIS HAPPENED AND I TOOK MY KEY FOB INTO MY OFFICE MORE THAN 100 YARDS FROM MY CAR. MY FIANCE (WITH ANOTHER VEHICLE WITH THE PUSH-BUTTON SYSTEM DID THE SAME THING AT OUR HOUSE. THE CAR RAN IN OUR GARAGE FOR THREE HOURS. WE ARE LUCKY TO BE ALIVE. WHEN I CALLED MY DEALER, THE SERVICE MANAGER SAID HE HAD DONE THIS BEFORE. WHY IS THERE NOT A CUT OFF SWITCH AFTER 5 MINUTES OR SOMETHING, THAT SHUTS OFF THE ENGINE WHEN THERE IS NO WEIGHT IN THE DRIVER'S SEAT? THERE CERTAINLY IS A SWITCH FOR THE PASSENGER SEAT THAT TRIGGERS THE AIRBAG WHEN I PUT A HEAVY BAG OF GROCERIES IN THAT SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966456March 17, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2013 BMW 528I. WHEN STARTING THE VEHICLE, THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAGS FAILED. THE MANUFACTURER STATED THAT THERE WERE NO AIR BAG RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS 75,000. UPDATED 09/27/17*LJ *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965855March 14, 2017
AIR BAGS, VEHICLE SPEED CONTROL, STEERING
MY 2013 BMW HORN WENT OUT A WEEK AGO, I PAID ALMOST 300 DOLLARS TO HAVE IT FIX AND MY BRAKE FLUID CHANGED. A WEEK LATER MY HORN WENT OUT AGAIN ONCE MY DRIVER RESTRAINT SYSTEM LIGHT CAME ON. ONCE THIS LIGHT CAME ON MY CRUISE CONTROL BUTTON STOPPED WORKING AS WELL AS MY HORN. WHICH IS EVERYTHING CONNECTED TO THE STEERING WHEEL THIS COULD BE AN AIRBAG PROBLEM BMW HAS CALLED CERTAIN MODELS OF THESE CARS ON RECALL WHICH MINE DOESN'T FALL UNDER THIS RECALL. THIS ISSUE IS A COMMON ISSUE AMONG BMW 5 SERIES MODELS SHOULD BE ADDRESSED THESE ARE IMPORTANT SAFETY ISSUES.BMW TAKES NO RESPONSIBILITY FOR THEIR FAULTY WIRING, BAD AIRBAGS, OR ANY OTHER SAFETY ISSUES THAT ARE COMMON PROBLEMS AMONGST THEIR VEHICLES. MY VEHICLE IS A 2013 MODEL AND IT IS NOW 2017 PARTS THAT SHOULDN'T BE MALFUNCTIONING UNTIL 10 YEARS OR BETTER HAVE OCCURRED. DRIVER RESTRAINT ISSUES ARE SAFETY HAZARDS FAULTY WIRING IS A SAFETY HAZARD. THANKS FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955118February 16, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), SEAT BELTS
VEHICLE PART # BMW 61319354047 WILL FAIL CAUSING ABS AND ALL AIRBAG SYSTEMS TO BE DISABLED. VEHICLES MANUFACTURED USING THIS ASSEMBLY OF POOR QUALITY CAN LEAD TO SERIOUS INJURY OR DEATH, FAILURE OF AIRBAGS,SEAT BELTS RESTRAIN & ABS SAFETY SYSTEMS, MAKING THE CAR UNSAFE FOR OPERATION UNDER ANY FEDERAL ROAD OR CONDITION. COMPLETE AIR BAG SYSTEM DISABLING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929611December 2, 2016
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
I HAVE AN ONGOING ISSUE WITH THE DRIVERS SIDE DOOR LOCK WHERE AT RANDOM TIMES (ABOUT 2X PER MONTH) THE DOORS MAKE A RATCHETING SOUND LIKE THE MOTOR IS TRYING TO LOCK AND UNLOCK DOOR IN VERY QUICK SEQUENCE. IT HAPPENS RIGHT AFTER I OPEN THE DOOR COMING INTO THE CAR FROM THE OUTSIDE. I UNLOCK VIA THE REMOTE WHEN THIS HAPPENS. I HAVE NOTICED THAT THE LOCK ON DOOR MOVES INTO A POSITION IT IS NOT SUPPOSED TO BE IN SO WHEN YOU CLOSE THE DOOR YOU CAN HEAR METAL ON METAL HITTING. FOR NOW THE DOOR SEEMS TO LOCK AND SECURE- I AM CONCERNED THIS WILL GET WORSE AND THE DOOR WILL NOT PROPERLY LOCK/ SECURE CAUSING THE DOOR TO COME OPEN WHILE DRIVING CAUSING HARM TO MYSELF OR TO OTHERS. I AM ATTACHING TWO PICTURES- ONE SHOWS THE LOCK AS NORMAL- THE OTHER SHOWS THE LOCK RIGHT AFTER THIS ISSUE HAPPENS WHERE THE WRONG POSITION OF THE LOCK CAN BE SEEN. I HAVE TAKEN THIS IN TO BMW MULTIPLE TIMES AND THEY CAN'T GET THE CAR TO PRODUCE THE ISSUE WHILE THERE AND SO THEY HAVE NOT BEEN ABLE TO RESOLVE. A SPECIALIST LOOKED AT THE CAR A THEY REPLACED AN ELECTRONIC BOARD THAT CONTROLS THE LOCKS BUT THE ISSUE CONTINUES. I AM FRUSTRATED AT THEIR LACK OF ABILITY OR INTEREST IN FINDING OUT WHAT IS HAPPENING OR RESOLVING THE ISSUE. THE ISSUE ABSOLUTELY DOES EXIST AND I AM CONCERNED FOR MY SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887855July 22, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 BMW 528I. WHILE DRIVING APPROXIMATELY 2 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE FRONT DRIVER SIDE AIR BAG INADVERTENTLY EXPLODED WITHOUT IMPACT TO THE VEHICLE. THE DRIVER SUSTAINED SEVERE BRUISES TO BOTH ARMS AND LEGS. THERE WAS ALSO UPPER ABDOMINAL BRUISING AND STOMACH SWELLING THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE DRIVER'S SIDE AIR BAG WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10859851April 16, 2016
POWER TRAIN
MY CAR ONLY HAS 53,791 MILES AND THE SHUT DOWN TWICE WHILE DRIVING ON THE ROAD. THE WARNING POPPED UP ON MY SCREEN DRIVETRAIN MALFUNCTION. AND I COULDN'T RESTART MY CAR. I WAS LUCKY TO BE BY THE STOP SIGN WHEN IT DIED AND NOT ON THE 50 MPH ROAD OR FREEWAY. WHEN THE TOW TRUCK SHOWED UP AN HOUR LATER MY BMW STARTED JUST FINE. SO, I THOUGHT IT WAS JUST THE RECALL ON THE THERMOSTAT. DROVE IT TO BMW AND THEY JUST REPLACED THE THERMOSTAT. AND ON MY SCREEN SAYS ALL SYSTEMS ARE OK. I DROVE MY BMW HOME AND THE CAR DEAD AGAIN. WHEN I CALLED BMW SAYS THAT I WOULD HAVE TO PAY $165 TO DO A DIAGNOSTIC TEST BECAUSE MY CAR JUST PASSED THE 50,000 MILE WARRANTY. BUT WHEN I PURCHASED THE BMW I WAS TOLD THE DRIVETRAIN IS 100,000 MILE WARRANTY BECAUSE THE OTHER VEHICLE I WAS INTERESTED IN PURCHASING HAD 100,000 MILE WARRANTY. I'VE LOOKED UP THIS ISSUE ONLINE AND HAVE SEEN THOUSANDS AND THOUSANDS OF PEOPLE UPSET OVER THE SAME ISSUE. BMW HAS KNOWN OF THIS PROBLEM AND HASN'T FIXED THIS ISSUE IN OVER 5 YEARS. MOST OF THE TIME BMW DOESN'T KNOW WHAT THE TRUE PROBLEM IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788047November 3, 2015
AIR BAGS, SEAT BELTS
DRIVER RESTRAINT /AIRBAG SYSTEM WARNING LIGHT ON TO NO APPARENT REASON. DEALER STATES THAT THE CAR MUST HAVE BEEN IN ACCIDENT ，BUT ONLY A MINOR SCUFF ON THE REAR NUMBER WAS OBSERVED. DEALER STATED THE MINOR SCUFF HAS CAUSED THE SYSTEM LIGHTS TO STAY ON AND WILL NOT COVER THE COST UNDER THE WARRANTEE . CAR ENGINE ON ，LIGHT REMAINS ON WHEN STOPPED AND MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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