BMW 528i Complaints (2014)

57 consumer complaints on file.

#11462744April 29, 2022
ENGINE
2014 BMW 528i N20 engine failure at 70K miles. My wife was driving on a divided highway and had just tried to accelerate to change lanes. Without warning or any warning lights, the engine died and she was able to coast nearly off road. The car was locked into park and would not restart. This could have resulted in a serious accident as she was just off I-40 in Raleigh in very heavy traffic. Vehicle was towed to a BMW dealer where it was diagnosed as an internal engine failure and engine needed to be replaced. The car was previously serviced approximately 1600 miles prior. Upon searching, this is a known problem with numerous sudden failures. BMW settled a class action but our BMW isn't covered. There are several years of this engine still in service and likely pose a significant risk to occupants and other cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462174April 26, 2022
FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
El radiador Manguera de anticongelante
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454666March 1, 2022
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE, AIR BAGS
The contact owns a 2014 BMW 528i. The contact stated while driving 75 MPH, an 18-wheel semi-truck approached the vehicle closely and the contact attempted to honk the horn however, the horn failed to function. There was no warning light illuminated. The contact was able to veer to the side of the roadway. The vehicle was taken to an unknown dealer, where it was diagnosed that the driver's side air bag clockspring was faulty. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451301February 10, 2022
FUEL/PROPULSION SYSTEM
Vehicle stalled while on highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337574July 5, 2020
STRUCTURE:BODY
INTERIOR DOOR HANDLES ARE MELTING FROM SUN EXPOSURE. WHEN GRABBING BOTH THE DRIVER DOOR AND PASSENGER FRONT DOOR FROM THE INTERIOR, THE HANDLE IS MELTED, LEAVING A CRUMBLY AND GOOEY TAR ON YOUR HANDS. I'VE READ ONLINE THAT THIS HAS HAPPENED TO MANY BMW OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308385February 10, 2020
UNKNOWN OR OTHER
ON MY MORNING COMMUTE ON THE HIGHWAY (APPROX 70-75 MPH) I HEARD A LOUD BANG RIGHT ON TOP OF THE CAR, AS IF A CINDER BLOCK HAD BEEN DROPPED STRAIGHT FROM ABOVE. SHORTLY AFTER I HEARD GLASS SHARDS CRUMBLING AND THEN VISIBLY SAW THE SAME IMMEDIATELY AFTER. ONCE I PARKED, THE SUNROOF HAD COMPLETELY SHATTERED. NO EVIDENCE OF FALLEN DEBRIS OR EXTERNAL OBJECT WAS OBSERVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300842January 21, 2020
POWER TRAIN
GUIRO JOINT CRACKED AND WORN AFTER 25000 MILES AS STATED BY DEALERSHIP (SOUTH SHORE BMW HINGHAM). THIS SEEMS SUSPICIOUS AS THE CAR IS GARAGED AND RARELY DRIVEN AT HIGH SPEED. THANK YOU FOR YOUR HELP, IT'S REALLY APPRECIATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234496July 24, 2019
ENGINE, POWER TRAIN
AFTER PARKING THE CAR FOR EXTENDED TIME (>7HOURS), HOT WEATHER, STARTING THE CAR AND PUT IN REVERSE, BACK OUT SLOWLY THE ENGINE STALLS, TRANSMISSION FLIPS BY ITSELF TO NEUTRAL (N) AND A MESSAGE ON SCREEN STATING THAT TRANSMISSION IS NOT IN PARK, ...., THIS HAPPENED 3 TIMES IN THE LAST 2 WEEKS. HAPPENING EARLIER BUT WAS ONLY SHAKING WHEN REVERSING AND ENGINE STAYS ON. NOW GOT WORSE AND ENGINE STALLS. TOOK TO BMW DEALERS (TWO OF THEM) BOTH CLAIMED THEY COULDN'T RECREATE THE ISSUE BUT SAW IT BEFORE AND NO SOLUTION FROM BMW BUT TO WAIT 15 SECONDS AFTER STARTING THE CAR TO PUT IN REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203429April 24, 2019
ENGINE, POWER TRAIN:DRIVELINE
TL* THE CONTACT OWNS A 2014 BMW 528I. WHILE DRIVING APPROXIMATELY 15 MPH, A LOUD BANG WAS HEARD FROM THE FRONT END OF THE VEHICLE AND THE DRIVE TRAIN MALFUNCTION INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE DRIVER NOTICED OIL FLOWING OUT OF THE VEHICLE. THE VEHICLE WAS TOWED TO OTTO'S BMW (610)-399-6800, LOCATED AT 1275 WILMINGTON PIKE, WESTCHESTER, PA) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVESHAFT DETACHED AND DAMAGED THE OIL PAN, PUMP, AND TRANSMISSION PAN. THE TECHNICIAN RECOMMENDED THAT THE ENGINE, FRONT DRIVESHAFT, AND TRANSMISSION PAN BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104014June 26, 2018
WHEELS
TWO OF FOUR WHEELS ON THIS VEHICLE WERE FOUND TO BE CRACKED ON THE INBOARD FLANGE/BEAD SEAT AREA. THESE CRACKS WERE FOUND DURING A ROUTINE SERVICE FOR TIRE ROTATION. THERE WAS NO DEGRADATION IN THE VEHICLE'S HANDLING OR PERFORMANCE. I BOUGHT THIS CAR NEW IN JAN 2014, HAS 110K MILES AND IT HAS NEVER BEEN IN AN ACCIDENT. TIRES HAVE NEVER BEEN DAMAGED IN ANYWAY - WEAR OUT REPLACEMENTS ONLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102110June 15, 2018
AIR BAGS, SEAT BELTS
THIS VEHICLE HAS AN ISSUE WITH THE DRIVER RESTRAINT SYSTEM IT HAS A MALFUNCTION WHERE IT WILL NOT DEPLOY. I HAVE NOTIFIES NOT ONLY THE DEALER WHERE THE VEHICLE WAS PURCHASED BUT ALSO THE BMW CUSTOMER RELATIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072247February 12, 2018
ELECTRICAL SYSTEM
UNABLE TO EXIT VEHICLE ON DRIVER SIDE WHEN CAR IS STOPPED AND ENGINE IS OFF. ELECTRONIC DOOR LOCKS WON'T UNLOCK. HAD TO CLIMB OUT PASSENGER SIDE WHICH IS NOT EASY AT ALL. COULD BE A PROBLEM IF THERE WAS AN EMERGENCY AND ONE NEEDED TO EXIT THE VEHICLE QUICKLY. I COULD SEE SOMEONE BEING TRAPPED IF THEY COULD NOT PHYSICALLY GET OVER TO THE PASSENGER SIDE TO EXIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013469August 7, 2017
SEATS
THE HEADREST ON THE DRIVER SIDE STOPS WORKING: IT STUCK IN THE UPPER POSITION AND CANNOT BE LOWERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965920March 14, 2017
ENGINE, STEERING
TL* THE CONTACT OWNS A 2014 BMW 528I. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING WHILE MAKING A LEFT TURN. THE VEHICLE DISPLAYED "STEERING DRIVE MODERATELY". THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781150October 9, 2015
ENGINE
TL* THE CONTACT OWNS A 2014 BMW 528I. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE DROVE THROUGH A PUDDLE OF WATER AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS HYDRO LOCKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760597August 31, 2015
UNKNOWN OR OTHER
WHEN DRIVING ON FREEWAY, WITH A LOUD NOISE, THE SUN ROOF SHATTERED INTO PIECES. THE WEATHER OUT WAS LITTLE WARM BUT NOT HOT (THE OUTSIDE TEMPERATURE WILL BE AROUND 90 F). I AM DRIVING THE VEHICLE FROM MOUNTAIN VIEW AND HAVE BEEN DRIVING FOR ALMOST 45 MINS WITH MY A/C ON. I DIDNT NOTICE ANY PEBBLE OR OBJECT HITTING THE CAR. I PULLED TO THE SHOULDER AND DID A VISUAL INSPECTION AND FOUND ABSOLUTELY NOTHING HIT THE CAR/WIND SHIELD/OR BODY. THE SUNROOF JUST SHATTERED..I TOOK THE CAR TO THE DEALERSHIP AND THEY DENIED ANYTHING WRONG WITH SUN ROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592185May 17, 2014
SEATS
WHILE DRIVING HOME FROM WORK I NOTICED A BURNING SMELL AND A FEW MINUTES LATER SAW SMOKE FROM THE PASSENGER SEAT AND A HOLE BURNT IN THE SEAT. THE DEALERSHIP SAYS THEY REPAIRED A CONNECTOR AND GIVES NO FURTHER DESCRIPTION. THIS REPAIR IS NOT DOCUMENTED ON THE RECEIPT AND THE DAMAGE TO THE SEAT HAS NOT BEEN REPAIRED AND THE SEAT COVER IS NOT AVAILABLE ACCORDING TO THE DEALER. I WILL HAVE TO WAIT POSSIBLY SEVERAL MONTHS FOR THE REPAIR TO BE COMPLETE. NO ONE WAS SITTING IN THE PASSENGER SEAT AND THE HEATED SEATS WERE NOT TURNED ON, HOWEVER, THIS COULD HAVE CAUSED SERIOUS BODILY HARM. *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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