BMW 428i Complaints (2016)

44 consumer complaints on file.

#11636159January 15, 2025
UNKNOWN OR OTHER
The vehicle has had an open recall for more than 5 months as of today. No remedy is available. The dealer is refusing to assist with any solution to this problem or inspect the vehicle for this particular issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632411December 26, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2016 BMW 428i. The contact received notification of NHTSA Campaign Number: 24V608000(Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630877December 16, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle intermittently failed to start immediately and required several attempts to be started. The contact stated that there was white smoke coming from the rear of the vehicle while idling or while driving at various speeds. The check engine warning light and tire pressure monitoring warning light was illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627031November 23, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Recall has not been remedied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624264November 8, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620674October 18, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2016 BMW 428i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613318September 8, 2024
ELECTRICAL SYSTEM
unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612262September 3, 2024
ENGINE
On our 2016 BMW 428i----RECALL 24V608--Engine Coolant Pump --no remedy as of yet (9.3.24). We have contacted BMW several times. We are worried for our safety because the drops of liquid could drip down onto the electrical connector of the pump. This could short circuit and might even cause a fire. Please HELP! Thank you for your attention to this time sensitive issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587919May 9, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Re BMW 2016 428ix- BMW admits that there is a design flaw in this model, but has not remedied a fix for this 'MALFUNCTION DEFECT'. Top does not open or close is the end result. Getting caught in a flash rain, and wanting to close the top was impossible. Trying to pull over to the nearest overpass till rain lightens up, the most dangerous situation to be in. This is a SAFETY issue and bmw will not take care of it. I have come to learn, that It seems in their design flaw, rain collects that you cant see, but shorts out the motor of the top and top will not function at all. Many owners have the same problem and BMW will not recall it. Local dealer says he has to drill 2 holes on the bottom of the car so water will drain out and then a new motor for the top installed. Cost $2400. BMW service knows the problem, has many cars with the same problem.There is no warning that your top wont work. DRILL 2 HOLES???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446643January 7, 2022
VEHICLE SPEED CONTROL
On January 7, 2022 I was driving in the neighborhood and applied the brake to stop. As the car was slowing down, the engine revved to 3,000 RPM making stopping difficult. I came to a full stop and the engine continued to rev. I quickly lifted my foot off the brake pedal and re-applied the brake pedal and the RPM returned to idle. On the same day about an hour later, I experienced the same issue at a shopping center, only this time the engine RPM suddenly increased to 4,000 RPM. I tried to place the transmission in Park, but it wouldn't let me. I temporarily lifted my foot off the brake pedal and re-applied and the RPM returned to normal. In both cases I was able to bring the car to a full stop but had to apply heavy pressure on the pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440753November 17, 2021
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I was merging onto the highway with no one in front of me. Then there was a loud pop sounding like a tire popped. I pulled over to assess the damage and discovered the sunroof had exploded/shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388846January 19, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER
EXPLODING SUNROOF. SUNROOF WAS IN THE FULL OPEN POSITION WHEN IT JUST SUDDENLY EXPLODED. IT SOUNDED LIKE A GUN GOING OFF IN THE CAR. GLASS SHARDS WENT FLYING DOWN ON ME. ONE SHARD WENT INTO MY HAND. I WAS ON AN ENTRANCE RAMP TO THE INTERSTATE ON A SUNNY DAY WHEN IT HAPPENED. SPEED WAS APPROXIMATELY 55MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388398January 15, 2021
ELECTRICAL SYSTEM
THE DOOR LOCK ACTUATOR-DRIVER'S SIDE PERIODICALLY STICKS IN A LOCKED POSITION. WHEN I ATTEMPT TO EXIT THE CAR,THE LOCKING MECHANISM DOES NOT RELEASE WHEN DOOR HANDLE IS PULLED.I HAVE TO PRESS UNLOCK BUTTON TO DEACTIVATE THE LOCK AND HAVE HANDLE RETURN TO NORMAL FUNCTION.I BELIEVE THIS IS A SAFETY ISSUE THAT NEEDS TO BE REMEDIED BY BMW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372973November 4, 2020
SERVICE BRAKES
MANUAL PARKING/EMERGENCY BRAKE WON'T ENGAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338577July 10, 2020
STRUCTURE:BODY
SEVERAL TIMES THE DRIVERS DOOR WILL NOT OPEN WHEN THE VEHICLE IS IN PARK AND THE ENGINE IS TURNED OFF. WHEN I TOOK THE CAR TO PASSPORT BMW IN SUITLAND MARYLAND ON 7/10 TO REPAIR THE FRONT BRAKE I MENTION THIS PROBLEM OF THE DOOR LOCKING ME INSIDE THE VEHICLE AND I CANNOT GET OUT. I WAS TOLD BY MY SERVICE ADVISOR THAT THIS IS VERY COMMON AND CAN BE REPAIRED BUT IT WILL COST. I DID NOT GET IT FIX BECAUSE I DO NOT THINK THAT I SHOULD PAY TO CORRECT A DEFECT IN THE SOFTWARE THAT IS A SAFETY HAZARD. THE DOOR SHOULD OPEN WHEN YOU PLACE THE CAR IN PARK AND TURN THE ENGINE OFF IF THE DOOR LOCK IS NOT ON. IT SHOULD ALWAYS OPEN WHEN YOU TRY TO GET OUT OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338662July 10, 2020
ENGINE
TL* THE CONTACT OWNED A 2016 BMW 428I. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE FAILED TO EXCEED 5 MPH. THE VEHICLE WAS TAKEN RALLYE BMW (1 BRUSH HOLLOW RD, WESTBURY, NY 11590, 516-393-0000) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED WITH AN ABNORMAL TICKING SOUND COMING FROM THE ENGINE. THE CONTACT STATED THAT THE ENGINE WAS REPLACED BY THE DEALER. THE FAILURE TO ACCELERATE RETURNED AND AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED BY THE DEALER. THE DEALER STATED THAT THE VEHICLE WAS NOT ROADWORTHY. THE VEHICLE WAS TRADED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE VIA EMAIL. THE FAILURE MILEAGE WAS 23,640.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320630April 9, 2020
POWER TRAIN
WHILE DRIVING ON THE HIGHWAY DURING RAIN I WENT TO PASS A CAR AND PUSHED THE GAS PEDAL AND THE CAR SEEMED TO SPIN OUT A LITTLE AND THEN THE ENGINE LOST MOST OF ITS POWER AND STARTED TO SPUTTER AND GARGLE AS IF IT WAS GOING TO STALL OUT. THE WARNING FOR POWER TRAIN FAILURE CAME ON. VERY DANGEROUS ON A FREEWAY OF SPEEDS UP TO 60+. HAD TO GET OVER, EXIT THE FREEWAY AND PULL INTO A GAS STATION. I FIGURED I WOULD LET IT SIT AND THEN TRY TO START AGAIN AND SEE WHAT ERROR CODES CAME ON. WHEN I RESTARTED THE CAR ALL SEEMED BACK TO NORMAL. THE VERY NEXT DAY WHEN PULLING OUT ON TO A BUSY ROAD, I PRESSED THE GAS AND THE CAR DID THE VERY SAME THING. I THEN GOOGLED THE ISSUE AND IT IS A ONGOING ISSUE ACROSS SEVERAL BMW MODELS AND YEARS. I WOULD RECOMMEND YOU GOOGLE THIS DRIVE TRAIN ISSUE AND SEE THAT THIS IS SOMETHING THAT NEEDS TO BE INVESTIGATED AND RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311240February 24, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
VEHICLE ELETRONIC STEERING MALFUNCTIONED (EPS), SAME WAY AS TIS BULLETIN SI B01 26 18 AND RECALL SI B32 12 16. VEHICLE WOULDN'T STEER CORRECTLY ON THE ROAD AND THE WHOLE STEERING RACK HAD TO BE REPLACED. ONE MONTH OUT OF BMW WARRANTY, HAD TO PAY FOR ENTIRE REPAIR OUT OF MY POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241214August 1, 2019
AIR BAGS
CAR IN MOTION TBONE ACCIDENT NO AIRBAG ACTIVATED
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11205633May 6, 2019
VEHICLE SPEED CONTROL
2016 BMW 428I. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED WHILE STOPPED WITH FOOT ON THE BRAKE, THE ENGINE ACCELERATED CAUSING THE VEHICLE TO SURGE ABOUT HALF A CAR LENGTH INTO AN INTERSECTION. THERE WAS NOTHING TOUCHING THE ACCELERATOR PEDAL. THE CONSUMER INJURED HER ANKLE FROM PRESSING THE BRAKES FORCEFULLY TO STOP THE VEHICLE FROM ACCELERATING. *JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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