BMW 335i Complaints (2009)

85 consumer complaints on file.

#10939073January 2, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED A RECALL NOTICE STATING THAT IN THE EVENT OF A CRASH A DEFECT IN THE AIRBAG COULD CAUSE RUPTURING OF THE INFLATOR RESULTING IN SERIOUS INJURY OR DEATH. IT IS NOW MORE THAN 9 MONTHS SINCE RECEIPT OF THIS NOTICE. I HAVE CONTACTED BMW 3 TIMES SINCE RECEIPT OF THE NOTICE AND THEY STATE THERE IS STILL NO INDICATION OF WHEN THEY MIGHT BE ABLE TO REPLACE THE DEFECTIVE AIRBAG. I'M HOPING YOU CAN ASSIST WITH FORCING BMW TO GET THIS SAFETY REPLACEMENT COMPLETED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928491November 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 16V06100 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919878October 28, 2016
AIR BAGS
TAKATA RECALL HAVE BEEN CALLING JULIE AT STEVENS CREEK BMW SAN JOSE CALIFORNIA TELE 408 961 4451 SINCE 2015 ALL OF 2016 APRIL, MAY ,JULY, AUGUST AND NOW OCTOBER ALWAY GET "NOT YET SOON HOPEFULLY ALL I KNOW IS I WANT IT FIXED BEFORE MY FAMILY IS MURDERED BY THIS VILE RECALL NOT BEING CARRIED OUT WHEN WILL THIS BE RESOVED????????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917694October 20, 2016
AIR BAGS
TAKATA RECALL. LOCAL BMW DEALER SAID THEY DID NOT HAVE PARTS. SAID THEY WOULD PUT ME ON A WAIT LIST. IT HAS BEEN MONTHS. NO CONTACT. I AM UNABLE TO DRIVE MY CAR BECAUSE OF THE RISK. HTTP://WWW.BMWMAINLINE.COM/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903144September 1, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899318August 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898473August 25, 2016
AIR BAGS
TAKATA RECALL I WAS NOTIFIED OF THE AIRBAG RECALL ON MY CAR AND CALLED THE DEALERSHIP TO GET A RENTAL CAR. I WAS FIRST DENIED THIS REQUEST UNTIL I CALLED BMW CUSTOMER SERVICE AND THEY CONTACTED THE DEALERSHIP TO APPROVE THE RENTAL. IT HAS BEEN MONTHS AND THE DEALERSHIP CALLED AND SAID THEY HAD MY REPLACEMENT AIRBAG SO UPON DROPPING THE CAR OFF AT THE DEALERSHIP I ASKED IF THIS WAS THE NEWLY DESIGNED AIRBAG AND WAS TOLD THAT IT WAS THE SAME DEFECTIVE DESIGN BUT WAS SAFE BECAUSE THEY ARE ESSENTIALLY "RESETTING THE CLOCK." SO INSTEAD OF CORRECTING THE DEFECT, I SIMPLY GOT A NEWER DEFECTIVE 'SAFETY DEVICE' PUT IN MY VEHICLE THAT WOULD HAVE TO REPLACED AGAIN. I CALLED BMW CUSTOMER SERVICE AGAIN TO INQUIRE ABOUT A VEHICLE BUY BACK WHICH THEY ARE REQUIRED TO DO BY LAW IF THEY CANNOT CORRECT A RECALL. I WAS TOLD THAT BASED ON THE AGE OF MY VEHICLE THEY WOULD NOT BUY IT BACK. I DON'T SEE HOW THIS IS LEGAL AND WOULD LIKE THIS INVESTIGATED. IF A MANUFACTURER IS REQUIRED BY LAW TO REPAIR MY CAR AND CANNOT DO SO, THEY SHOULD BE FORCED TO REFUND MY PURCHASE PRICE OR SWAP IT OUT FOR A COMPARABLE VEHICLE. THE FACT THAT BMW IS NOT DOING SO IS ILLEGAL AND THEY SHOULD BE HELD ACCOUNTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894933August 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/23/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873261June 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854240April 8, 2016
AIR BAGS
I RECEIVED A RECALL NOTICE FROM BMW ABOUT 10 DAYS AGO REGARDING THE AIR BAG RECALL. HOWEVER, BMW IS NOT PROVIDING A FIRM SOLUTION OR DATE TO FIX THE PROBLEM DUE TO LACK OF PARTS. I EMAILED BMW TO PROVIDE A TIMELINE FOR THE REPAIR AND TO SEEK ADVICE IF THE VEHICLE SHOULD BE PARKED UNTIL THE AIR BAGS ARE FIXED. TO DATE I HAVE NOT RECEIVED ANY RESPONSES FROM BMW. IT APPEARS THAT AND BMW IS NOT TAKEN THE MATTER SERIOUSLY AND I HOPE THAT IT'S NOT THE CASE WITH NHTSA. THE RECENT EVENT OF ANOTHER DEATH IN TX AS A RESULT OF THE AIR BAG SHOULD CAUSE THIS AGENCY TO BE MORE VIGILANT IN REQUIRING BMW TO IMMEDIATELY FIX THE PROBLEM OR PROVIDE A SOLUTION IN THE MEANTIME. I WOULD LIKE NHTSA TO REQUIRE BMW TO REMOVE THE AIR BAGS IMMEDIATELY UNTIL REPLACEMENTS ARE AVAILABLE, OR PROVIDE A FREE LOANER WHILE I STORE MY CAR UNTIL THE AIR BAGS ARE FIXED. AS FAR AS I AM AWARE, AMERICAN HONDA IS ON TOP OF THE AIR BAG ISSUE WHILE BMW IS NONCHALANTLY SITTING AROUND WAITING FOR THE PARTS TO BECOME AVAILABLE. THE MAGNITUDE OF THIS AIR BAG ISSUE COUPLED WITH BMW'S BLATANT DISREGARD FOR THE SAFETY OF THEIR CARS' OWNER SHOULD BE A CONCERN TO AND A TOP PRIORITY FOR THIS AGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838120February 25, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
MY VEHICLES FUEL CONSUMPTION HAS WORSENED. HEADLIGHTS FLICKERS. VEHICLE GOES INTO LIMP MODE OFTEN. VEHICLE FEELS LIKE IT'S CHOKING OR RUNNING ON LESS CYLINDERS. I HAVE TO CONSTANTLY CHANGE MY CLOCK. MISFIRING STILL OCCURRING EVEN AFTER TUNE UP. LOSS OF POWER. WASTE GATE RATTLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743437July 25, 2015
SERVICE BRAKES, EXTERIOR LIGHTING
BOTH MY REAR TAIL LIGHTS ARE MALFUNCTIONING AND BMW IS WELL AWARE THAT THE CONTACTS OR WORN OUT AND NEED REPLACING. THERE IS EVEN A SERVICE BULLETIN ABOUT IT YET MY SERVICE ADVISOR CLAIMED I HAD TO REPLACE BOTH TAILLIGHT ASSEMBLIES AT $200 APIECE. MY BUMPER-TO-BUMPER WARRANTY THROUGH BMW DOES NOT COVER TAILLIGHTS THIS IS A BIG SAFETY ISSUE AS MY TAIL LIGHT INTERMITTENTLY WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714514May 4, 2015
ENGINE
DRIVING OR STANDING THE ENGINE STALLS. ONE RECALL WAS DONE AND WITH NO RESULTS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10652742November 5, 2014
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2009 BMW 335I. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE SENSOR ILLUMINATED ON THE INSTRUMENT PANEL INDICATING THAT THE FRONT PASSENGER SIDE SEAT BELT MALFUNCTIONED AND NEEDED TO BE SERVICED. ALSO, THE CONTACT INDICATED STATED THAT THE SEATBELT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT BOTH FRONT SEAT MAT SENSORS AND SEAT BELTS WERE DEFECTIVE, AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640632October 1, 2014
EXTERIOR LIGHTING:TAIL LIGHTS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BMW 335I. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE TAIL LIGHT WOULD ONLY ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE TAIL LIGHT ELECTRICAL CONTACT POINTS MAY HAD DAMAGE THE GROUND TERMINAL AND HOUSING OF THE CONNECTOR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 13V407000 (EXTERIOR LIGHTING). THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588149May 13, 2014
EXTERIOR LIGHTING
THE BRAKE LIGHTS, TURN SIGNAL LIGHTS DO NOT FUNCTION PROPERLY. SEVERAL LED ARE NOT FUNCTIONAL. BMW IS AWARE OF THE PROBLEM, BUT REFUSES TO FIX THIS SAFETY ISSUE. SEE SIB 63-06-10. THIS IS A VERY COMMON PROBLEM ON THIS SERIES OF CARS. SEARCH BIMMER FORUMS AND YOU WILL SEE MANY PEOPLE TRYING TO FIGURE OUT HOW TO REPAIR THESE LIGHTS BECAUSE OF THE IMMENSE COSTS IN REPLACING THEM. THIS NEEDS TO BE FIXED AT THE MANUFACTURER LEVEL. BMW SAYS THAT IT IS BECAUSE OF A POOR CONNECTION WITHIN THE LIGHT. THEY REPLACE BOTH OF THEM IF THE VEHICLE IS UNDER WARRANTY, BUT REFUSE TO DO ANYTHING FOR ANYONE OUT OF WARRANTY. I WOULD LIKE TO REQUEST AN INVESTIGATION INTO THIS REFUSAL OF BMW TO DO ANYTHING ABOUT THIS OBVIOUS AND DANGEROUS SAFETY ISSUE. THEY DID A RECALL ON THE 5 SERIES CAR FOR THE SAME PROBLEM. DON'T YOU THINK THEY WOULD ALSO RECALL THE 3 SERIES. I GUESS THEY ARE TRYING TO GET OUT OF FIXING THEIR MANUFACTURING PROBLEMS. THERE SHOULD BE A WARRANTY OF MERCHANABILITY REGARDING THESE LIGHTS. IF THEY ARE NOT FIT FOR THEIR INTENDED PURPOSE, THEN THE MFG SHOULD CORRECT IT. THEY SAY THE NEW LIGHTS HAVE A ANTI VIBRATION GASKET THAT HELPS. SO, THEY ARE AWARE OF HOW TO FIX IT. THEY JUST NEED TO DO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491572January 6, 2013
POWER TRAIN
I AM VERY HAPPY TO SEE YOUR ORGANIZATION TAKING AN INTEREST IN THIS ISSUE. THIS IS A DANGEROUS PROBLEM WITH THIS VEHICLE THAT BMWNA IS WELL AWARE OF, BUT INSISTS THAT IT IS "NORMAL BEHAVIOR" FOR MY CAR/TRANSMISSION. I BROUGHT THE CAR INTO THE DEALER, AND THEY WERE ABLE TO REPRODUCE IT, BUT THEY WERE TOLD BY BMW THAT THIS WAS "NORMAL BEHAVIOR." THE PROBLEM OCCURS WHEN YOU SLOW DOWN- LIKE FOR A TURN, BUT DO NOT COME TO A COMPLETE STOP. THE DCT TRANSMISSION SEEMS TO HAVE TROUBLE FIGURING OUT WHAT GEAR TO SELECT BECAUSE WHEN YOU STEP ON THE GAS TO ACCELERATE, THERE IS A VERY SIGNIFICANT DELAY IN THE ONSET OF POWER- UP TO 2-3 SECONDS. BY THIS TIME, THE DRIVER IS USUALLY REALLY DIGGING INTO THE THROTTLE. THE TRANSMISSION FINALLY PICKS A GEAR, WHICH RESULTS IN THE CAR SUDDENLY LURCHING FORWARD, SOMETIMES INVOKING THE ANTI-SKIP CONTROL. THE DANGER IN THIS BEHAVIOR OCCURS WHEN MAKING A TURN INTO ON-COMING TRAFFIC AFTER SLOWING DOWN TO AROUND 10-15 MPH. AFTER THE TURN, THE CAR IS POSITIONED IN THE TRAFFIC LANE, BUT YOU HAVE NO POWER TO ACCELERATE INTO THE FLOW OF TRAFFIC. THE ONCOMING CARS ARE NOW CLOSING IN ON YOUR CAR AT A FAST RATE, AND YOU'RE BASICALLY STUCK. THIS SITUATION IS MOST PRONOUNCED IN THE "AUTO" MODE OF THE DCT TRANSMISSION, BUT ALSO OCCURS TO A LESSER DEGREE WHILE IN THE MANUAL MODE WHEN YOU SELECT SECOND GEAR IN PREPARATION FOR THE TURN. IT IS ALSO VERY REPEATABLE IN BOTH MODES. THESE PROBLEMS STARTED OCCURRING AFTER A PREVIOUS RECALL ON THIS TRANSMISSION WHERE THE ENGINE WOULD STALL UNDER HARD BRAKING OR NOT SHIFT UNDER HARD BRAKING. THE RECALL FIXED THAT PROBLEM, BUT INTRODUCED THIS PROBLEM, WHICH OCCURS ALMOST EVERY DAY WHEREAS THE PREVIOUS PROBLEM ONLY OCCURRED DURING A SPECIFIC SITUATION. THANK YOU FOR LOOKING INTO MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486473November 29, 2012
ENGINE
TL* THE CONTACT OWNS A 2009 BMW 335I COUPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO LOSE POWER AS THE ENGINE MALFUNCTION REDUCE POWER WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT THAT SHE NEEDED TO TURN THE VEHICLE OFF FOR 15 MINUTES TO CORRECT THE FAILURE. THE CONTACT TURNED THE VEHICLE OFF AND ALLOWED IT TO SIT BEFORE RESTARTING. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY FOR SEVERAL WEEKS BEFORE THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474481September 10, 2012
ENGINE, POWER TRAIN
IT IS A VERY DANGEROUS PROBLEM WITH THIS VEHICLE THAT BMWNA IS WELL AWARE OF, BUT INSISTS THAT IT IS "NORMAL BEHAVIOR" FOR MY CAR/TRANSMISSION. I BROUGHT THE CAR INTO THE DEALER, AND THEY WERE ABLE TO REPRODUCE IT, BUT THEY WERE TOLD BY BMW THAT THIS WAS "NORMAL BEHAVIOR." THE PROBLEM OCCURS WHEN YOU SLOW DOWN- LIKE FOR A TURN, BUT DO NOT COME TO A COMPLETE STOP. THE DCT TRANSMISSION SEEMS TO HAVE TROUBLE FIGURING OUT WHAT GEAR TO SELECT BECAUSE WHEN YOU STEP ON THE GAS TO ACCELERATE, THERE IS A VERY SIGNIFICANT DELAY IN THE ONSET OF POWER- UP TO 2-3 SECONDS. BY THIS TIME, THE DRIVER IS USUALLY REALLY DIGGING INTO THE THROTTLE. THE TRANSMISSION FINALLY PICKS A GEAR, WHICH RESULTS IN THE CAR SUDDENLY LURCHING FORWARD, SOMETIMES INVOKING THE ANTI-SKIP CONTROL. THE DANGER IN THIS BEHAVIOR OCCURS WHEN MAKING A TURN INTO ON-COMING TRAFFIC AFTER SLOWING DOWN TO AROUND 10-15 MPH. AFTER THE TURN, THE CAR IS POSITIONED IN THE TRAFFIC LANE, BUT YOU HAVE NO POWER TO ACCELERATE INTO THE FLOW OF TRAFFIC. THE ONCOMING CARS ARE NOW CLOSING IN ON YOUR CAR AT A FAST RATE, AND YOU'RE BASICALLY STUCK. THIS SITUATION IS MOST PRONOUNCED IN THE "AUTO" MODE OF THE DCT TRANSMISSION, BUT ALSO OCCURS TO A LESSER DEGREE WHILE IN THE MANUAL MODE WHEN YOU SELECT SECOND GEAR IN PREPARATION FOR THE TURN. IT IS ALSO VERY REPEATABLE IN BOTH MODES. THESE PROBLEMS STARTED OCCURRING AFTER A PREVIOUS RECALL ON THIS TRANSMISSION WHERE THE ENGINE WOULD STALL UNDER HARD BRAKING OR NOT SHIFT UNDER HARD BRAKING. THE RECALL FIXED THAT PROBLEM, BUT INTRODUCED THIS PROBLEM, WHICH OCCURS ALMOST EVERY DAY WHEREAS THE PREVIOUS PROBLEM ONLY OCCURRED DURING A SPECIFIC SITUATION. THANK YOU FOR LOOKING INTO THIS DANGEROUS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474082September 6, 2012
FUEL/PROPULSION SYSTEM
I WAS DRIVING HOME FROM THE DRY CLEANERS. AS I WAS TRYING TO MERGE INTO THE FREEWAY, THE CAR CHECK ENGINE LIGHT CAME ON WITH ABOUT A 70% REDUCTION IN POWER. I COULDNT MERGE ONTO THE FREEWAY SAFELY, AND HAD TO PULL TOT HE SHOULDER. THE CAR IS CURRENTLY AT BMW DEALER FOR REPAIRS. IT HAS BEEN SUGGESTED THAT IT IS DUE TO THE FUEL PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW 335i