BMW 325i Complaints (2002)

162 consumer complaints on file.

#10268888May 16, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
BMW 325 2002 UNDER 100K MILES WITH TRANSMISSION PROBLEM. JMK SPRINGFIELD BMW SAID HEY COULD FIX FOR $500 I AGREED TO GO AHEAD. AFTER THE WORK COMPLETION THEY CALLED ME BACK TO TELL ME PROBLEM STILL EXISTS BUT THEY STILL CHARGED ME $540. THEY SAY I NEED TO PAY ANOTHER $700 TO TRY THE NEXT 'GEAR SELECTION SWITCH CHANGE' SUGGESTION. AND IF THAT FAILS THEY'LL CHANGE THE GEAR BOX FOR $5K. I THINK THIS SHOULD BE A RECALL. GEARBOX SHOULD NOT FAIL ON ULTIMATE DRIVING MACHINE UNDER 100K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266559April 24, 2009
SERVICE BRAKES, ELECTRIC
BRAKE LIGHT GROUND WIRE HAS BURNED UP AND IS NO LONGER WORKING DUE TO A FACTORY DEFECT. THIS HAS ALSO MELTED THE PLASTIC BRAKE LIGHT BULB HOUSING AND BURNED OUT THE BRAKE LIGHT. THIS HAS THE POTENTIAL TO CAUSE FIRES AND/OR WRECKS TO OCCUR. BMW IS AWARE OF THE PROBLEM BUT IS NOT WILLING TO FIX THE ISSUE. PLEASE SEE THE LINK TO THE BMW TECHNICAL SERVICE BULLETIN BELOW. HTTP://WWW.BMWTIS.COM/TSB/BULLETINS/BULLETIN_GRAPHIC_TEMP/B630306G.HTM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265065April 13, 2009
EXTERIOR LIGHTING
REAR LIGHTS ARE INOPERATIVE DUE TO THE CONNECTORS SHORTING OUT. I READ ONLINE THAT IT IS A BMW DESIGN DEFECT AND IS GROUND WIRE PROBLEM COMMON TO E46 MODEL BMWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246853October 27, 2008
TIRES
TIRE REQUIRED CHANGE. USED JACK FOR CAR ON LEVEL SURFACE AS DESCRIBED. JACK FAILED. LUCKILY I HAD A SPARE TIRE UNDERNEATH THE VEHICLE TO PREVENT AMPUTATION OF MY ARM WHEN JACK FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246562October 23, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PROBLEM SUMMARY: WINDOW REGULATOR PULLEY FAILURE. ON OR ABOUT MAY 2008, DEPRESSED SWITCH TO LET DRIVERS FRONT WINDOW DOWN. UPON DEPRESSING, A LOUD CRACKING NOISE OCCURRED. SEEING THAT THERE WAS A PROBLEM, I DEPRESSED THE SWITCH AGAIN TO GET THE WINDOW UP. THE WINDOW WOULD NOT COME UP, ONLY THE LOUD NOISE COULD BE HEARD.. THE WINDOW WAS PULLED UP MANUALLY AND STAYED IN THIS POSITION UNTIL REPAIR. THIS ISSUE WAS TAKEN TO DEALER ON JUNE 6, 2008 AND ACCORDING TO THE DEALER THE PROBLEM WAS (QUOTE) "'LEFT WINDOW REGULATOR PULLEYS FAILED. REPLACED LF WINDOW REGULATOR AND NUTS'". ON OR ABOUT SEPTEMBER 2008, WHILE RIDING ON A CALM WEATHER DAY, I CHOSE TO LET ALL THE WINDOWS DOWN. WHEN THE RIGHT REAR PASSENGER WINDOW WAS DEPRESSED, I HEARD A LOUD CRACKING NOISE AS IF THE WINDOW HAD CRACKED. WHEN I STOPPED TO EXAMINE, I TRIED TO LET IT UP AND REALIZED IT WOULD NOT GO BACK UP. I REALIZED I HAD THE SAME ISSUE THAT OCCURRED IN LATE MAY08 WITH THE FRONT WINDOW. THE WINDOW WAS MANUALLY PULLED UP. TO DATE IT HAS NOT BEEN REPAIRED. ON OCTOBER 10, 2008 WHILE RIDING OUT, I CHOSE TO LET THE 3 WORKING WINDOWS DOWN TO ENJOY THE AIR. AROUND 5:30PM, OCT. 10, 08 I PRESSED THE REAR PASSENGER LEFT WINDOW AND ALL I GOT WAS A LOUD CRACKING NOISE AS IF THE WINDOW HAD CRACKED. I PULL TO THE SIDE OF THE ROAD AND REALIZE THAT I NOW HAVE A 3RD WINDOW THAT HAS NOT HELD UP IN DURABILITY. MY PARENTS HAVE HAD A CAR FOR 20 YEARS WITH POWER WINDOWS AND NEVER HAD SUCH AN ISSUE. I PERSONALLY HAD ANOTHER VEHICLE FOR 11 YEARS THAT HAD POWER WINDOWS AND NEVER HAD SUCH AN ISSUE. I BELIEVE THAT THE WINDOW REGULATOR PULLEY USED FOR THIS VEHICLE ARE DEFECTIVE AS THEY SHOULD BE ABLE TO HOLD UP TO NORMAL WINDOW USAGE. THIS LEFT REAR WINDOW HAS NOT BEEN REPAIRED AS OF YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242408September 16, 2008
STRUCTURE
SUNROOF TABS BROKE, LEAVING THE SHADE TO GET STUCK ALMOST ALWAYS LEADING TO THE WINDOW TO JAM. I KNOW THIS IS A CONSTANT PROBLEM. EVERYONE I KNOW WITH A 325I HAS THE SAME PROBLEM AS I. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239608August 25, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE, REVERSE GEAR DOESN'T WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233446July 7, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
BMW 2002 325 I WITH 92,000 MILES, TRANSMISSION FAILURE, CAR WILL NOT GO INTO REVERSE, SAME SITUATION MANY PEOPLE ARE EXPERIENCING WITH 99-2004 MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227773May 14, 2008
STRUCTURE, VISIBILITY
THE PLASTIC CLIPS THAT OPERATE THE SUNSHADE ON MY 2002 325I HAVE BROKEN FOUR TIMES SINCE I PURCHASED THE VEHICLE IN 2003 REQUIRING REPLACEMENT. THE FIRST THREE TIMES THE DEALER COVERED IN FULL UNDER THE CPO WARRANTY, WHICH RAN OUT IN MARCH 2008. OUT OF WARRANTY COSTS ARE $350 TO REPAIR. TRIED TO GET THE DEALER TO COVER THIS LAST REPAIR, WHICH I REPORTED JUST TWO WEEKS AFTER MY EXTENDED WARRANTY EXPIRED, BUT THEY REFUSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221729March 20, 2008
SEAT BELTS:FRONT, AIR BAGS
INFORMATION ON SEAT BELT SYSTEM FOR A 2002 BMW 325I. CONSUMER STATES THAT SHE HAS ENCOUNTERED PROBLEMS WITH THE DRIVER SIDE SEAT BELT AND AIR BAG. SHE STATES THAT THE LIGHT CAME ON AND STAYED ON WAS REPAIRED AND PROBLEM RECURRED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221436March 17, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2002 BMW 325I. WHILE DRIVING 45 MPH, THE AIR BAGS INADVERTENTLY DEPLOYED. THE CONTACT WAS INJURED. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE DEPLOYMENT. THE VEHICLE IS CURRENTLY AT THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 125,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10217387February 7, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
I HAVE HAD AN EMISSION-RELATED AIR PUMP AND VALVE REPLACED ON MY 2002 BMW 325I FIVE TIMES SINCE I PURCHASED IT NEW IN JUNE OF 2002. THE FIRST FOUR TIMES IT FAILED WERE WITHIN THE FIRST YEAR OF OWNERSHIP AND THE MOST RECENT TIME IT FAILED WAS IN DECEMBER, WHEN THE CAR HAD 77,000 MILES ON IT. EACH TIME IT FAILED THE CHECK ENGINE LIGHT CAME ON. THE ONLY PURPOSE FOR THESE COMPONENTS IS TO PROVIDE FRESH OXYGEN TO THE CATALYTIC CONVERTER UPON STARTUP IN ORDER TO PREVENT THE PREMATURE DEMISE OF THE CATALYTIC CONVERTER. DESPITE THIS, BMWNA DOES NOT CONSIDER THIS AN EMISSIONS RELATED COMPONENT COVERED UNDER US LAW UP TO 80,000 MILES. THE LAST TIME THE COMPONENT WAS REPLACED IT COST ME $700 AFTER THE DEALER REDUCED THE BILL. ADDITIONALLY, BMW TOLD ME TWO WEEKS AGO THAT I WOULD BE RECEIVING AN ADDITIONAL CHECK FOR HALF THE REMAINING COST OF THE REPAIR. THEY HAVE ALSO PROMISED THAT SOMEONE WOULD CONTACT ME AND EXPLAIN WHY IT ISN'T AN EMISSIONS RELATED PART COVERED UNDER US LAW. TO DATE, I HAVE NOT RECEIVED A CHECK OR AN EXPLANATION. MY CONTENTION IS THAT: - IT IS AN EMISSIONS-RELATED PART AND SHOULD BE FULLY COVERED TO 80,000 MILES - THE FACT THAT FIVE HAVE FAILED ON MY AUTOMOBILE INDICATE THAT IT IS A DEFECTIVE DESIGN - THE INDIVIDUAL I SPOKE TO AT BMW ACKNOWLEDGED THAT THERE WERE SOME ISSUES WITH THIS COMPONENT, ESPECIALLY IN COLD WEATHER (ALL MY FAILURES OCCURRED DURING THE WINTER MONTHS IN MINNESOTA). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181950February 8, 2007
AIR BAGS:SIDE/WINDOW
ON 12/21/06, I WAS DRIVING ON A TWO-LANE ROAD WHEN ANOTHER DRIVER LOST CONTROL OF HIS TRUCK, HIS BACKEND SLID OFF THE ROAD AND WHEN THE BACK TIRES GAINED TRACTION, IT SHOT HIS TRUCK ACROSS HIS LANE AND INTO THE SIDE OF MY CAR WITH THE FRONT OF HIS TRUCK. HIS TRUCK ENDED UP DAMAGING MY CAR DOWN THE ENTIRE DRIVER SIDE (FRONT TO REAR). MY SIDE IMPACT AIR BAGS NEVER DEPLOYED. MY SIDE MIRROR CAME THROUGH MY WINDOW AND STRUCK ME IN THE ARM WITH GLASS IMPACTING MY LEFT EAR, EYE AND CHEEK AS WELL AS MY MOUTH. THE COLLISION CENTER CANNOT EXPLAIN WHY THE AIR BAG NEVER DEPLOYED. THE CAR IS STILL AT THE COLLISION CENTER WITH $10,000 WORTH OF DAMAGE. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10172894November 8, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I AM TAKING MY 2002 BMW 325I INTO THE SHOP AGAIN TOMORROW TO FIX THE 4TH POWER WINDOW REGULATOR TO BREAK ON THE CAR SINCE I PURCHASED IT LAST YEAR. THESE HAVE BEEN COVERED UNDER THE WARRANTY BUT THE FREQUENCY AT WHICH THIS FAILURE IS OCCURRING SUGGESTS A DEFECT. EACH TIME, THE SAME SYMPTOMS WERE PRESENT: A LOUD CRUNCHING NOISE FROM THE WINDOW AND IT GETS STUCK HALF WAY AND NO LONGER MOVES. THIS TIME, I HAD DAMAGE TO MY WINDOW TINT. I HAVE HAD TO LEAVE IT OVERNIGHT WITH THE WINDOW DOWN WHICH IS RISKY. THE POWER REGULATOR WAS REPLACED AT THE DEALER EACH TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160155June 19, 2006
WHEELS:HUBCAP/COVER
DT*: THE CONTACT STATED WHILE DRIVING 50 MPH THREE LIGHT ALLOY WHEELS BENT. EACH INDIVIDUAL TIRE BENT AT DIFFERENT TIMES. DUE TO THIS INCIDENT THE WHEELS STARTED TO VIBRATE WHEN GETTING 30 MPH OR MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160156June 19, 2006
WHEELS:HUBCAP/COVER
DT*: THE CONTACT STATED WHILE DRIVING 50 MPH THE LIGHT ALLOY WHEELS BENT. EACH WHEEL BENT AT DIFFERENT TIMES. AS A RESULT, THE WHEELS VIBRATE WHEN TRAVELING 30 MPH OR MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152923March 17, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE FUEL LEAKED ALL OVER MY GARAGE AFTER I FILLED IT JUST MINUTES LATER WHEN I GOT HOME. HAD TO CALL THE FIRE DEPARTMENT SO THEY COULD STABILIZE THE AREA TO MAKE IT SAFE. WHAT A HIDEOUS AND POTENTIALLY DANGEROUS AND DEADLY FAILURE FOR A CAR TO HAVE!! THE CAR WAS THEN TOWED TO THE DEALER (WHERE IT WAS FRONT ENDED -AND NO ONE CLAIMED RESPONSIBILITY SO I HAD TO FILE THROUGH MY OWN INSURANCE! WHAT A SCAM! THE DEALERSHIP - PATRICK BMW IN SCHAUMBURG, IL HAD THE FUEL LEAK FIXED UNDER WARRANTY AND SAID THAT THE FUEL PUMP/FUEL LEVELER HAD FAILED SO THEY REPLACED IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144554December 6, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VISIBILITY:SUN/MOON ROOF ASSEMBLY
RIGHT REAR PASSENGER DOOR WINDOW FAILURE (STUCK DOWN). AT DEALER NOW BEING FIXED. ON 11/17/2005; LEFT FRONT DRIVER DOOR WINDOW FAILED STUCK DOWN. REPLACED DOOR REGULATOR. SUN ROOF WINDOW STUCK OPEN; REPLACED WINDOW REGULATOR. UNABLE TO SECURE VEHICLE (2002 BMW 325I - 4 DOOR) DURING TIMES OF FAILURES AND IN CASE OF ACCIDENT PROBABILITY OF EGRESS THROUGH WINDOWS DOUBTFUL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136643September 15, 2005
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
DT: WHILE DRIVING ON A STREET THE CONSUMER NOTICED A SMALL POTHOLE AND THE CONSUMER COULD NOT REMEMBER IF SHE STRUCK THE POTHOLE OR NOT. INSTANTLY, THE FRONT PASSENGER'S AIR BAG AS WELL AS THE SIDE/CURTAIN PASSENGER'S AIRBAG PARTIALLY DEPLOYED. THE CONSUMER WAS ON HER WAY TO THE DEALER WHEN THIS OCCURRED TO TRADE IN ON A NEW VEHICLE AND DECIDED TO JOURNEY TO THE DEALERSHIP WITH THE AIRBAGS PARTIALLY DEPLOYED. THE CONSUMER INSPECTED THE VEHICLE, NO VISIBLE DAMAGE OR IMPACT WAS NOTICED. THE DEALER HAS MADE NO CORRECTIONS. THE DEALER WAS AWAITING AN INSPECTION FROM A BMW REPRESENTATIVE. THIS WAS THE FIRST AND ONLY INCIDENT WITH THE AIRBAGS DEPLOYING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135884September 8, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE HAD FOUR WINDOW REGULATORS REPLACED ON MY 2002 BMW 325I. MY CAR HAS LESS THAN 16K MILES. MY FRIEND, WHO ALSO HAS A 2002 BMW 325I, RECENTLY HAD THREE REGULATORS REPLACED. UNFORTUNATELY, HER CAR IS NO LONGER UNDER WARRANTY BECAUSE SHE HAS ALREADY EXCEEDED THE MILEAGE ALLOWANCE FOR THE WARRANTY. THUS, SHE HAD TO PAY A RIDICULOUS AMOUNT OF MONEY TO HAVE THREE WINDOW REGULATORS REPLACED. THIS SPECIFIC PART IS CLEARLY A DEFECT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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