BMW 325i Complaints (2003)

199 consumer complaints on file.

#10088404August 23, 2004
ELECTRICAL SYSTEM
BMW 325I PURCHASED NEW IN APRIL 2003. AFTER A COUPLE OF WEEKS I STARTED TO EXPERIENCE PROBLEMS. MY CAR WOULD JERK VERY HARD WHEN APPROACHING TO A STOP. MY CAR STARTED TO STALL OUT WHILE DRIVING OR SOMETIMES IT DID NOT EVEN START. IN JUNE 2003 A LITTLE OVER A MONTH AFTER I INITIALLY PURCHASE IT, I TOOK IT TO THE DEALER. THEY COULD NOT DUPLICATE THE SAME PROBLEM AND IT DID NOT REGISTER ANY FAULTS IN THE COMPUTER. A MONTH LATER TOOK IT BACK FOR THE SAME PROBLEM AND THEY COULD NOT DUPLICATE PROBLEM. ANOTHER MONTH PASSD TOOK IT BACK FOR THE SAME PROBLEM AND THIS TIME THEY WERE ABLE TO FIND OUT WHAT CAUSED THE JERKING PROBLEM. BMW TECH SAID THAT THEY NEEDED TO UPGRADE THE COMPUTER SOFTWARE WHICH THEY DID AND THE JERKING STOPPED. BUT THE MOST IMPORTANT PROBLEM THAT HAS NOT BEEN FIXED IS MY CAR STALLING. SINCE PURCHASED DATE MY CAR HAS BEEN IN THE SHOP SEVERAL TIMES NOW AND MY CAR CONTINUES TO DIE OUT ON ME. SOMETIMES THE CAR WOULD NOT EVEN START, I HAD TO TOW IT BACK TO THE DEALER ONCE. SUMMARIZE CURRENT PROBLEMS: RANDOMLY DOES NOT WANT TO START AND SOMETIMES MY DOORS DOES NOT UNLOCK WHEN USING THE KEY REMOTE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083391July 19, 2004
POWER TRAIN
PROBLEMS WITH TRANSMISSION ON 2003 BMW 325I.*MR WHILE DRIVING THE VEHICLE'S TRANSMISSION LAGGED FOLLOWED BY SURGING WHEN SHIFTING FROM PARK, NEUTRAL, REVERSE THEN DRIVE WHEN THE ENGINE WAS COLD. INITIALLY THE DEALER INDICATED THAT THE TRANSMISSION NEEDED TO BE REPLACED, BUT THREE MONTHS LATER IT WAS DETERMINED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE DEALER HAS NOT CONTACTED THE CONSUMER IN ALMOST 2 WEEKS TO PERFORM THIS SERVICE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081793June 29, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE THRUSTS FORWARD DESPITE THE BRAKE PEDAL BEING DEPRESSED. *MR CONSUMER HAD TO PRESS BOTH FEET TO KEEP VEHICLE FROM JUMPING INTO THE INTERSECTION. ALSO, CONSUMER HAD TO SHIFT GEAR FROM DRIVE TO NEUTRAL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079861June 23, 2004
POWER TRAIN
VEHICLE'S TRANSMISSION IS NOT ENGAGING WHEN STARTING FROM A STATIONARY POSITION. *MR THE ENGINE WOULD REV UP TO 3-4000, BUT THE VEHICLE WOULD CREEP, LURCH FORWARD AND SPEED UP NORMALLY. THIS WOULD USUALLY OCCUR WHEN THE VEHICLE SAT OVERNIGHT. THE PROBLEM ALSO OCCURRED WHEN BACKING UP. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079567June 21, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING 60 MPH VEHICLE STALLED. DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072448May 11, 2004
ELECTRICAL SYSTEM:IGNITION
INTERMITTENT SEVERE ENGINE MISS. ENGINE HESITATION/FAILURE TO ACCELERATE. ENGINE SURGES AND HAS VERY ROUGH IDLE. TRANSMISSION FAILURE TO UP SHIFT (MAXIMUM SPEED IS APPROXIMATELY 50 MPH). SERVICE ENGINE SOON LIGHT ILLUMINATES, BUT NOT ALWAYS (INTERMITTENT). WITH LESS THAN 9,000 MILES THIS CAR HAS BEEN TOWED IN THREE TIMES FOR THIS AND OTHER FAILURES WHICH HAVE LEFT THE CAR UNDRIVEABLE. BMW DEALERSHIP SERVICE PERSONNEL HAVE REPLACED MANY PARTS, WITHOUT SUCCESS, AS FAR AS WE KNOW (MORE LATER). THESE ENGINE EVENTS CAN OCCUR SPONTANEOUSLY, AND ARE NOT ALWAYS INDICATED BY A "SERVICE ENGINE SOON" LIGHT ILLUMINATION. THE MOST DANGEROUS SITUATIONS ARE WHEN IT OCCURS AS ONE COMES TO A STOP BEFORE ENTERING HIGH SPEED TRAFFIC OR WHEN MAKING A LEFT TURN. BECAUSE THE PROBLEM CAN OCCUR SPONTANEOUSLY, IF THE ENGINE WERE TO STALL OR BEGIN TO RUN ON LESS THAN ITS FULL COMPLEMENT OF CYLINDERS, IT COULD LEAVE ONE EXPOSED TO ONCOMING TRAFFIC WITH NO WAY TO ACCELERATE. VERY DANGEROUS. INTERNET SEACHING AFTER THE LATEST "REPAIR" ATTEMPT HAS EXPOSED A "SECRET" BMW BULLETIN REGARDING BREMI IGNITION COILS. (APPARENTLY, THIS IS THE SAME COIL BRAND USED IN THE VW/AUDI CARS WITH SIMILAR PROBLEMS TWO YEARS AGO.) ALL SIX IGNITION COILS, SPARK PLUGS, AND A HOST OF OTHER PARTS HAVE BEEN REPLACED THUS FAR. UNKNOWN IF THESE ATTEMPTS WERE SUCCESSFUL AS THIS CAR IS NO LONGER BEING DRIVEN--IT'S FATE AWAITS A POSSIBLE LAW SUIT AGAINST BMW. I STRONGLY URGE THE NHTSA TO RECALL EVERY BMW WITH THESE COILS, IN ADDITION TO ADDRESSING BMW'S EFFORTS TO NOT PUBLICIZE THIS INFORMATION MORE READILY. PLEASE FEEL FREE TO CONTACT ME IF YOU HAVE ADDITIONAL QUESTIONS. MARK PETERS [email protected]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072450May 11, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS "AUTO" POSITION CAUSES WIPERS TO FAIL TO SUDDENLY FAIL TO OPERATE DURING RAIN CONDITIONS. ALSO, CAN CAUSE DISTRACTING SWEEPS OF THE WIPERS WITH NO RAIN OR WATER, ANYWHERE NEAR THE CAR OR WINDSHIELD SENSOR. ODDLY, DEALERSHIP TECHNICIANS WERE UNABLE TO REPAIR; SERVICE WRITERS REFUSED TO WRITE IT UP AS "NORMAL" OPERATION. BMW FIELD SERVICE ENGINEER NOTED THE WINDSHIELD SENSOR (WHICH ALSO CONTAINS CONTROLS FOR AUTOMATIC LIGHTS) WAS MASSIVELY DELAMINATED FROM THE WINDSHIELD, THUS REQUIRING THE REPLACEMENT OF THE ENTIRE WINDSHIELD FOR THIS SMALL PART. ISSUES: 1. NORMAL "ERRATIC" OPERATION OF WIPERS (AND AUTOMATIC HEADLIGHTS) IS ACCEPTABLE TO BMW SERVICE WRITERS. 2. WIPERS ARE A CRITICAL SAFETY FUNCTION, YET WITH BMW'S SYSTEM THEY CAN APPARENTLY OPERATE ERRATICALLY DUE TO A BAD SENSOR "BOND" WITH THE WINDSHIELD. 3. THE COST OF A REPLACEMENT WINDSHIELD IS HIGH--OUT OF WARRANTY MANY DRIVERS MAY NOT BOTHER TO ADDRESS THIS ISSUE GIVEN THE MASSIVE COST (AND ABSURDITY) OF REPLACING AN OTHERWISE PERFECT WINDSHIELD. THIS COULD LEAD TO AN ACCIDENT IF THE DRIVER WERE TO BE IN THE "AUTO" WIPER FUNCTION WITH A FAILED SYSTEM. PLEASE FEEL FREE TO CONTACT ME IF YOU WOULD LIKE ADDITIONAL INFORMATION. MARK PETERS [email protected]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072451May 11, 2004
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ENGINE STALLED IN TRAFFIC; HAD TO COAST TO SIDE OF THE ROAD. WOULD NOT RE-START, DESPITE STRONG CRANKING. COMPUTER READ "38 MILES TO EMPTY" AND GAUGE READ APPROXIMATELY 1/4 TO 1/8 TANK OF FUEL REMAINING. CAR WAS TOWED IN AND SEVERAL FAULTS WERE FOUND: 240, 243. DEALER TECH (VISTA BMW, FL) STATED IN SERVICE RECEIPT: FUEL SENDING UNITS. CHECKED FUEL PRESSURE . . . PRESSURE WAS 3.5 BAR. CHECKED RETURN FUEL PRESSURE AT FUEL TANK . . . PRESSURE WAS 1.0 BAR. REMOVED BOTH FUEL SENDING UNITS & PERFORMED RESISTANCE SWEEP OF BOTH RESISTANCE CARS . . . BOTH LEFT & RIGHT SENDING UNITS HAD AN OPEN. REPLACED LEFT & RIGHT FUEL SENDING UNITS. PARTS REPLACED: FUEL SENSOR, SUCTION UNIT. SAFETY CONSIDERATION: SUDDEN ENGINE STOPAGE CAN BE EXTREMELY DANGEROUS, YET THIS IS NOT AN ISOLATED EVENT. INTERNET WEB SITES RELATE OTHER BMW'S WITH SIMILAR PROBLEMS. ESPECIALLY TROUBLESOME IS THE COMPLETE LACK OF WARNING. PLEASE FEEL FREE TO CONTACT ME IF YOU WOULD LIKE ADDITIONAL INFORMATION. MARK PETERS BEDFORD, TX [email protected]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066762April 7, 2004
ENGINE AND ENGINE COOLING
WHEN PULLING OUT THE DIP STICK AFTER VEHICLE WAS SITTING FOR A WHILE CONSUMER WAS UNABLE TO READ THE DIP STICK. OIL SPREAD IN VARIOUS PLACES ON THE DIP STICK. DEALER WAS CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062408March 17, 2004
ELECTRICAL SYSTEM
I HAVE A BMW 325I WHICH I PURCHASED BRAND NEW IN NOV. '02. IN MARCH '03, WHILE DRIVING ON THE NJTPK AT 60-65MPH IN THE LEFT LANE, THE CAR SUDDENLY LOST ITS ACCELERATION. THE CLOCKS ALSO WENT OFF AND THEN RESET ITSELF TO 12:00. BEING THAT I WAS DRIVING IN THE LEFT LANE OF THE NJ TURNPIKE, I CONSIDER MYSELF VERY LUCKY THAT I WAS ABLE TO CROSS FOUR LANES OF TRAFFIC AND COME TO THE RIGHT SHOULDER (THERE WAS NO LEFT SHOULDER). I WAITED FOR A WHILE, RESTARTED THE CAR, RESET THE CLOCK AND HIT THE ROAD AGAIN. SHORTLY AFTER THAT THE ELECTRICAL SYSTEM IN THE CAR STARTING ACTING UP... AT ONE OCCASION, I WAS NOT ABLE TO UNLOCK THE CAR USING THE REMOTE. AT ANOTHER, THE WINDOWS WOULD NOT ROLL UP UPON PULLING ON THE KNOB. THE LIGHT BELOW THE REAR VIEW MIRROR WOULD NOT COME ON. MOST OF THESE PROBLEMS WOULD GO AWAY AFTER I WOULD SHUT DOWN THE CAR AND RESTART IT. I TOOK THE CAR INTO PRINCETON BMW WHERE I HAD PURCHASED IT. THEY HAD NEVER HEARD OF THIS ISSUE BEFORE. THEY KEPT THE CAR FOR A FULL DAY AND DID EXTENSIVE TESTING ON IT. AT THE END OF THE DAY THEY WERE NOT ABLE TO FIND ANYTHING WRONG WITH THE CAR. FOR THE NEXT FEW MONTHS I DID NOT HAVE ANY PROBLEMS WITH THE ACCELERATION ALTHOUGH THE LIGHT BEHIND THE REAR VIEW MIRROR STILL DOES NOT WORK FINE. IF I TURN THE RIGHT LIGHT ON, NOTHING HAPPENS FOR ABOUT 5-10 MINUTES. THEN ALL OF A SUDDEN THE LIGHT COMES ON. WELL, THIS PAST WEAKENED (MARCH 14TH '04) I HAD AN ANOTHER EXPERIENCE, ON RT. 1, WHERE THE CAR TOTALLY LOST ITS ACCELERATION AGAIN. I AM GOING TO SCHEDULE AN APPOINTMENT WITH PRINCETON BMW AGAIN. I ALSO CALLED BMW OF NA AND INFORMED THEM OF THE ISSUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062874March 8, 2004
TIRES
REAR PASSENGER SIDE TIRE RIPPED COMPLETELY APART WHILE TRAVELING 20-25 MPH. *PH *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059407February 20, 2004
ELECTRICAL SYSTEM
WHEN DRIVING AT AN UNDETERMINED SPEED TRUNK WOULD OPEN WITHOUT WARNING. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT VEHICLE HAD AN ELECTRICAL PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058439February 18, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
2003 BOUGHT BRAND NEW. AUTOMATIC TRANSMISSION DOES NOT ENGAGE IN THE MORNINGS. AFTER PARKING CAR IN GARAGE OVERNIGHT, THE CAR IS PUT WENT INTO REVERSE AND BACKED OUT WITHOUT STEPPING ON THE GAS (DRIVEWAY IS SLOPED). AFTER SHIFTING INTO DRIVE, THE CAR LAGS ANYWHERE FROM 3 TO 10 SECONDS BEFORE THERE IS ANY POWER TO DRIVE. THIS IS SPECIALLY DANGEROUS WHEN THERE IS TRAFFIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048997December 1, 2003
ELECTRICAL SYSTEM:IGNITION
I PURCHASED A NEW 2003 BMW 325 IN JULY, 2003 FROM PERFORMANCE BMW IN CHAPEL HILL, NC. THE IGNITION COIL HAD TO BE REPLACED TODAY ON THE #2 CYLINDER. THE VEHICLE CURRENTLY HAS 8,000 MILES ON IT. I WAS TOLD BY MEL, THE SERVICE TECH AT PERFORMANCE BMW IN CHAPEL HILL, NC, THAT BMW HAS HAD PROBLEMS WITH THE IGNITION COILS ON THE 2003 AND 2004 MODELS AND THAT BECAUSE OF THESE PROBLEMS BMW HAS SWITCHED VENDORS FOR THESE IGNITION COILS AND NO LONGER USES THE VENDOR THAT SUPPLIED THE PARTS FOR MY CAR. SINCE THERE A 6 IGNITION COILS IN MY CAR, THAT MEANS THAT AT ANY POINT IN TIME ANY ONE OF THE OTHER 5 IGNITION COILS COULD FAIL AND LEAVE ME STRANDED AS HAPPENED TODAY. I ASKED THE DEALER TO REPLACE ALL THE IGNITON COILS IN MY CAR THAT WERE SUPPLIED BY THIS VENDOR SEEING AS I AM A FEMALE WHO TRAVELS FREQUENCTLY FOR BUSINESS THROUGH RURAL AREAS WHERE IT WOULD BE EASY FOR ME TO BE STRANDED. THE DEALER REFUSED SAYING THAT THE OTHER COILS HAVE NOT YET FAILED SO THEY CANNOT REPLACE THEM. IT APPEARS TO ME THAT THIS IS A KNOWN QUALITY AND SAFETY ISSUE WITH THIS PRODUCT, FOR WHICH BMW IS UNWILLING TO STAND BEHIND IT'S PRODUCT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024110October 1, 2003
TIRES:SIDEWALL
LEFT/REAR AND RIGHT FRONT TIRES HAD DEVELOPED A LARGE "BUBBLE" IN THE SIDEWALL. THE TIRES HAD LESS THAN 2000 MILES AT TIME OF FAILURE. BRIDGESTONE TURANZA, ER30 225/45ZR17, DOT NO. K9701ER3OU2, ORIGINAL TIRES. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028771July 22, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION ON 2003 325I JERKS WHEN DOWNSHIFTS WHILE BRAKING. A LAUD THUD CAN BE HEARD ON LOWER SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025336July 3, 2003
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SUSPENSION, POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
1. TRANSMISSION: AFTER TRANSMISSION REPAIR, CONSTANT HARD DOWNSHIFTING OF AUTOMATIC TRANSMISSION WHEN COMING TO A STOP IN D AND S D MODES. VEHICLE JERKS FORWARD WHEN DECELERATING BETWEEN SPEEDS OF 42 TO 35 MPH (USUALLY WHEN DRIVEN BEFORE WITH SPEEDS IN EXCESS OF 50 MILES AN HOUR). ALSO, AFTER TRANSMISSION REPAIR, CONSTANT LOUD THUMPING NOISE WHEN COMING TO A STOP 2. ENGINE:INTERMITTENT LOUD ENGINE REVVING AND IMMEDIATE TORQUE LOSS OCCURRING WHEN TAKING OFF FROM A STOP.INTERMITTENT DELAYED ENGINE START OF UP TO 3 SECONDS AFTER TURNING KEY IN IGNITION .INTERMITTENT PRM IDLE FLUCTUATION RESULTING IN VEHICLE SHUDDERING 3. BRAKES:LOUD BREAK SQUEAKING WHEN COMING TO A STOP 4. FUEL TANK / FUEL PUMP:AFTER DEFECTIVE FUEL TANK/PUMP REPLACEMENT, RECURRENCE OF LOUD WHINING NOISE ( CONFIRMED WITH BMW OF NORTH AMERICA) 5. CD PLAYER: INTERMITTENT BUILT-IN BUSINESS CD PLAYER SKIPPING 6.STEERING WHEEL: STEERING WHEEL CREAKING WHEN TURNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023814June 26, 2003
ELECTRICAL SYSTEM
THE COMPUTER FIRST FAILED ON MY 2003 BMW 325I ON JUNE 15, 2003, (THREE WEEKS AFTER I PICKED IT UP FROM THE DEALERSHIP, BMW OF MANHATTAN), CAUSING ME TO LOSE ACCELERATION WITHOUT WARNING. I WAS TRAVELLING AT 60-65 MILES PER HOUR IN THE FAR LEFT LANE OF THE GARDEN STATE PARKWAY. I WAS BARELY ABLE TO MANUEVER THE CAR TO THE SHOULDER OF THE ROAD AND I WAS LUCKY THAT THERE HAPPENED TO BE A VERY SMALL SHOULDER ON THE LEFT SIDE OF THE ROAD, AS I WOULD HAVE NEVER BEEN ABLE TO MAKE IT TO THE SHOULDER ON THE RIGHT HAND SIDE OF THE ROAD AND TRAFFIC WAS VERY HEAVY. THIS SUDDEN LOSS OF ACCELERATION COULD HAVE EASILY CAUSED A FATAL ACCIDENT; PARTICULARLY, BECAUSE THE CARS BEHIND ME HAD NO WAY TO DETECT THAT MY CAR WAS ONLY COASTING. THE NJ STATE TROOPERS HAD TO SHUT DOWN NORTHBOUND TRAFFIC IN ALL 4 LANES OF THE GARDEN STATE PARKWAY IN ORDER TO REMOVE MY CAR FROM THE PARKWAY. THE CAR WAS TOWED TO THE DEALERSHIP.THE DEALERSHIP WAS UNABLE TO SUCCESSFULLY REPROGRAM THE COMPUTER, SO THEY SENT IT TO MONTVALE, NJ TO BE REPROGRAMMED. THE DEALERSHIP RETURNED THE CAR TO ME ON JUNE 20, 2003. ON JUNE 25, 2003, THE COMPUTER FAILED AGAIN, CAUSING THE CAR TO LOSE ACCELERATION WITHOUT WARNING. THIS TIME, I WAS EXITING A PARKING GARAGE AND ANOTHER CAR NEARLY SLAMMED INTO ME ON THE EXIT RAMP. WHEN I RESTARTED THE CAR, I WAS ABLE TO REACH THE TOP OF THE RAMP AND PULL TO THE SIDE OF THE ROAD, (NOT AN EASY TASK DURING RUSH HOUR IN MIDTOWN MANHATTAN!), BUT THE CAR LURCHED REPEATEDLY AND WAS UNABLE TO GO MORE THAN 5 MPH. THE CAR WAS TOWED TO THE DEALERSHIP.BMW OF MANHATTAN HAS BEEN UNRESPONSIVE TO MY TELEPHONE CALLS. THE CAR CLEARLY HAS A VERY SERIOUS DEFECT, WHICH COULD EASILY CAUSE FATALITIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009434February 26, 2003
POWER TRAIN
THE VEHICLE DOWN SHIFTED VERY HARD WHEN THE BRAKES WERE APPLIED, THE VEHICLE JERKED AND JUMPED FORWARD WHEN DECELERATING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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