Audi Q7 Service Bulletins (2015)
904 manufacturer communications on file.
- May 14, 2015•Document ID: 10120045Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- A911584 2040579-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummaryDuring PDI, the Navigation function is found to not be available. The error message "Navigation data is invalid" appears in the MMI. During a certain production period, the supplier of the MMI main unit, Harman, incorrectly configured the software for the MMI. As a result, Navigation cannot be activated.
Associated Products (5)Associated Documents - May 11, 2015•Document ID: 10120042Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; STEERING:ELECTRIC POWER ASSIST SYSTEM
- Mfr Comm. #:
- A901554 2040593-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummaryCustomer reports that the ignition sporadically cannot be switched on. DTC 00456 (Access/start control module -J518- no communication) is found in several control modules or the access/start authorization control module, J518 (address word 05), identifies itself with implausible data can be found through guided fault finding (GFF). If no communication is possible, activate the bus by switching on the hazard warning lights. It should now be possible to carry out a diagnosis. If DTC 00288 (Steering column lock actuator-N360, faulty) is logged in the access/start authorization control module, J518 (address word 05), this bulletin does not apply. Proceed according to GFF. Incorrect software.
Associated Products (16)Associated Documents - May 8, 2015•Document ID: 10120043Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- A911583 2030465-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 91 number 13-07 dated September 12, 2013. Group "A" complaints: Valid for vehicles with MMI software below version 566. Group "B" complaints: Valid for vehicles with MMI software at or above version 566 but below 715. Group "C" complaints: Valid for vehicles with MMI software at or above version 715 but not including 814. This bulletin only applies to vehicles with MMI3G+ Navigation (PR Number "7T6") and to vehicles with MMI3G+ Navigation, but without Audi Connect (PR Number "7T6" with additional PR code of "PND"). Continual improvements to MMI software provides solutions to issues experienced in the field.
Associated Products (75)Associated Documents - May 6, 2015•Document ID: 10120051Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:WIRING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- A971547 2034945-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 97 number 13-40 dated November 26, 2013. The customer may report multiple warning lights are/were illuminated simultaneously. The warning lights may be sporadic, and may not be illuminated when the customer brings the vehicle to the workshop. CAN communication DTCs may be found in control modules. There is sporadic data disruption on the CAN bus wiring behind the dashboard, between the left (T46a) and right (T46b) 46-pin CAN disconnect plugs.
Associated Products (6)Associated Documents - May 6, 2015•Document ID: 10058581Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- TSB-97-15-47
- Date Added:
- October 14, 2015
- Manufacturer:
- AUDI
SummaryAUDI: SOME VEHICLES EXPERIENCE SIMULTANEOUSLY WARNING ILLUMINATION AND AT OTHER TIMES WARNING ILLUMINATION IS SPORADIC OR NOT AT ALL ON ENGINE, TRANSMISSION, AIRBAG, TPMS, SUSPENSION. MODEL 2010-15 Q7. *PE
Associated Products (6)Associated Documents - May 1, 2015•Document ID: 10120049Service Bulletin/Repair InstructionsVISIBILITY:WINDSHIELD WIPER/WASHER
- Mfr Comm. #:
- A921510 2038151-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 92 number 14-09 dated September 12, 2014. The washer solvent level warning is on in the DIS, but the washer solvent level is correct. There is no functional restriction in the windshield washer system. The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity.
Associated Products (63)Associated Documents - April 30, 2015•Document ID: 10119997Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- A661552 2035673-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 66 number 15-50 dated April 10, 2015. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer.
Associated Products (16)Associated Documents - April 28, 2015•Document ID: 10119990Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- A391515 2028902-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 39 number 14-14 dated May 5, 2014. A squealing, howling, or whistling noise may be heard coming from under the vehicle. The condition is typically noticed when the vehicle is cold (normally below freezing) and is moving at speeds of 5 - 60 mph. The noise is from the intermediate bearing of the propeller shaft.
Associated Products (38)Associated Documents - April 24, 2015•Document ID: 10120002Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; BACK OVER PREVENTION: CAMERA SYSTEM
- Mfr Comm. #:
- A911582 2029903-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 91 number 12-42 dated June 20, 2012. The customer complains about the picture quality of rearview backup camera image in the MMI screen. The picture is fuzzy or distorted. The picture looks too bright, too dark, or opaque in certain areas of the image. The colors of the objects in the image are incorrect or slightly off. The guidelines used for parking are fuzzy, distorted, or pixelated when compared with the guidelines displayed on another vehicle?s MMI.
Associated Products (140)Associated Documents - April 17, 2015•Document ID: 10120003Service Bulletin/Repair InstructionsEXTERIOR LIGHTING:HEADLIGHTS
- Mfr Comm. #:
- A941565 2012749-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 94 number 12-92 dated October 24, 2012. Condensation is visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, or third brake light lens.
Associated Products (200)Associated Documents - April 10, 2015•Document ID: 10119996Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- A661551 2026997-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 66 number 15-48 dated March 16, 2015. Customer may report hearing wind noise from the front door area. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise.
Associated Products (4)Associated Documents - April 10, 2015•Document ID: 10119995Service Bulletin/Repair InstructionsVISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR; STRUCTURE:BODY
- Mfr Comm. #:
- A661550 2035673-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 66 number 13-39 dated December 9, 2013. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer.
Associated Products (16)Associated Documents - April 10, 2015•Document ID: 10119988Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
- Mfr Comm. #:
- A191558 2036852-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummaryCooling fans stay on after engine is turned off. The cooling fans may operate for up to 10 minutes after the engine is turned off. This function is mapped to specific driving patterns and vehicle operating modes (for example, DPF regeneration). This is normal operation, and no parts should be replaced.
Associated Products (18)Associated Documents - March 24, 2015•Document ID: 10120679Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- A661549 2030471-
- Date Added:
- October 25, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 66 number 15-46 dated February 19, 2015. Customer may report that the license plate attachment screws do not install properly. The license plate brackets are designed to be used with the appropriate-length screw installed by hand with a screwdriver. Damaged warranty parts have been returned to Audi of America with evidence of excessive torque used when installing the screw and/or excessive screw length.
Associated Products (66)Associated Documents - March 20, 2015•Document ID: 10119957Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- A911580 2036575-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 91 number 14-27 dated March 4, 2014. The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again. The voice recognition system does not easily recognize commands spoken by the driver. This condition can be consistent or intermittent. Multiple voice recognition training sessions can be stored in the MMI for different users when different phones are Bluetooth-paired during each training session. If no phone is paired, the training session will be stored under a default profile. This profile will be used each time the voice recognition system is used without a phone being paired to the MMI. This TSB is informational only and not applicable to any Audi warranty.
Associated Products (37)Associated Documents - March 20, 2015•Document ID: 10119956Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- A911579 2038824-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 91 number 14-69 dated November 4, 2014. The following message appears on the MMI display: "Device or cable type not supported". The AMI cable being used is a genuine Audi-branded cable with an Audi part number (see Required Parts and Tools for a list of valid part numbers). The "Device or cable type not supported" message may be displayed when an incorrect AMI cable type is connected to the MMI system. Only cables with an Audi part number (i.e., 4F0.XXX.XXX) are supported by the MMI system. Volkswagen-branded cables look similar, but are not guaranteed to work with Audi MMI systems. The label on the end of an Audi-branded cable has an Audi logo and Audi part number. Audi-branded cables have unique firmware inside the hardware that can determine which MMI system and iOS device are connected to the cable. Volkswagen cables do not have this firmware. The firmware is required to allow the system to function normally due to the different technology available in the different MMI systems and in the different iPhones and iPod Touch devices. In addition, the AMI system was designed to play the music stored locally on the connected device only. Music streaming (from Spotify or Pandora, for example) is not supported, and music stored in the cloud (on Google Play, Amazon Prime, or iTunes Match/iCloud, for example) may drop out, pause, and skip when played.
Associated Products (207)Associated Documents - March 17, 2015•Document ID: 10119945Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- A101511 2018288-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 10 number 13-10 dated September 5, 2013. Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust down-pipes, turbocharger, supercharger, and/or intercooler. If these metal debris pieces are not removed prior to the installation and operation of the replacement engine, they could be drawn into the combustion chamber, which can cause a knocking noise and subsequent serious engine damage.
Associated Products (191)Associated Documents - March 16, 2015•Document ID: 10119950Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR; STRUCTURE:BODY
- Mfr Comm. #:
- A661548 2026997-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 66 number 14-44 dated December 19, 2014. Customer may report hearing wind noise from the front door area. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise. No changes to production have been made, as no issue has been identified for vehicles in the production range for which this TSB appears.
Associated Products (2)Associated Documents - March 12, 2015•Document ID: 10120675Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:COOLING SYSTEM
- Mfr Comm. #:
- A191557 2040043-
- Date Added:
- October 25, 2017
- Manufacturer:
- AUDI
SummaryCustomer states that engine overheats. No MIL. No related DTCs are stored. Various parts have been replaced under warranty for the condition noted above, but no issues were identified with these parts. In an effort to gain information on the overheat condition for the vehicles listed above, we are asking that you contact the Audi Technical Assistance Center (TAC) before replacing any parts. This will assist us in diagnosing any potential issues with the condition noted above. No changes to production have been made, as no issue has been identified.
Associated Products (14)Associated Documents - March 10, 2015•Document ID: 10119955Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- A911578 2011500-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 91 number 08-129 dated November 12, 2008. Customer states that the reception of satellite radio occasionally fades or drops out. The information display may show a message related to the satellite radio, such as "Linking", "Updating", "Acquiring Signal", "Loading", "No Signal", or "No Sat".
Associated Products (177)Associated Documents