Audi Q5 Complaints (2025)

46 consumer complaints on file.

• #11704922December 14, 2025
  ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS

  Brand new car, needed a major software upgrade, for engine code, no heat , safety system flashing. It’s going back to the dealer today , for faulty gps and limited camera view for speed signs. The car has major software issues

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11704583December 11, 2025
  SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

  This vehicle Misrecognizes intersections on two lane highways and causes the vehicle to unexpectedly slam on its brakes without warning in anticipation of an intersection that either does not exist or where my vehicle has the entire right way. this behavior has persisted since the date of purchase and has not been corrected at all. Audi has confirmed that the vehicle is operating as designed however, I have personally almost had two major traffic accidents when this system engaged in the process of overtaking a vehicle, slamming the brakes and almost causing a accident where he and I was rear ended. This is not a vehicle. I would let a child learn how to drive in.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11701978November 29, 2025
  SERVICE BRAKES, ELECTRICAL SYSTEM

  Two weeks after purchase, experienced multiple, random driver assistance failures. After attempting to repair issue once unsuccessfully, The dealership was unable to provide a second service appointment for two and a half months. Was explained all 2025 Audis were having issues, so couldn’t get car in any sooner. Before that second scheduled service appointment and while driving in traffic, the brakes failed.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11701276November 24, 2025
  ELECTRICAL SYSTEM

  The contact owns a 2025 Audi Q5. The contact stated while driving at undisclosed speed on three occasions, the contact noticed that there was an abnormal knocking sound coming from the dashboard. The vehicle was taken to the dealer to be diagnosed, but the cause of the failure could not be determined. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11683944August 29, 2025
  POWER TRAIN, ELECTRICAL SYSTEM

  The car floods with excess fuel after idling for a short period of time resulting in multiple misfires and violent vibration. The car will not restart and will need to be towed. In traffic jams, the car can fail stranding motorists and creating a very unsafe situation. The problem has been verified by the dealership. Apparently, it is a known issue with the new Audi Q5 and they do not have a viable solution. They said to put the car in neutral and rev the engine to try and burn excess fuel. However, once the misfires start, it’s probably too late. I have pictures of the warning lights and the service reports. The car is 2 weeks old and has been back to the shop twice ( towed once) for a total of 5 days.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11676887July 29, 2025
  SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

  While driving home from the dealership on Route 65 at approximately 45 MPH, the vehicle suddenly and forcefully applied the brakes without warning. My husband and I are experiencing symptoms of whiplash including back and neck pain. There were no vehicles, pedestrians, or obstacles nearby that would have triggered this response. This was a scary experience, and I am concerned it could happen again in traffic or at higher speeds. This incident presents a serious safety hazard to me, my passengers, and others on the road. The auto was purchased one week ago. Had it in for service. According to the service summary, the Driver Assist System had a coding error, and a hard reset of the module was performed. Unfortunately, after the braking incident, upon arriving home and restarting the vehicle, the same error message “Initializing Active Front Assist” immediately reappeared. I drove the vehicle for an additional five minutes, and the message remained. This suggests the issue was not resolved and may indicate a deeper fault in the system.

  Crash:

  No

  Fire:

  No

  Injuries:

  2

  Deaths:

  0