Audi Q5 Service Bulletins (2015)
1,111 manufacturer communications on file.
- June 24, 2015•Document ID: 10120821Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- A871564 2010146-
- Date Added:
- October 27, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 87 number 15-63 dated May 18, 2015. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
Associated Products (168)Associated Documents - June 23, 2015•Document ID: 10120836Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- A961597 2034733-
- Date Added:
- October 27, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 96 number 13-71 dated July 22, 2013. The customer complains that after the vehicle is started, the name of the current radio station or media track is not shown in the driver information system (DIS). After the music input is changed to a different source and then changed back (i.e., media to radio to media or radio to media to radio), the radio station or media track information is shown in the DIS. Incorrect software.
Associated Products (12)Associated Documents - June 19, 2015•Document ID: 10120829Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- A911595 2040926-
- Date Added:
- October 27, 2017
- Manufacturer:
- AUDI
SummaryThe navigation map update database 8R0051884CJ cannot be activated using Software Version Management.
Associated Products (103)Associated Documents - June 19, 2015•Document ID: 10120745Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- A011525 2040962-
- Date Added:
- October 25, 2017
- Manufacturer:
- AUDI
SummaryThe MIL is on. DTC P20E800 is stored in the ECM. No relevant component or electrical problems are found when Guided Fault Finding (GFF) is run on the stored fault codes. Software update is needed.
Associated Products (10)Associated Documents - June 19, 2015•Document ID: 10120744Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- A911594 2036576-
- Date Added:
- October 25, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 91 number 14-28 dated March 6, 2014. MMI freezes or crashes and restarts when telephone address book is searched. This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.
Associated Products (39)Associated Documents - June 16, 2015•Document ID: 10120837Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- A971549 2040747-
- Date Added:
- October 27, 2017
- Manufacturer:
- AUDI
SummaryThe customer states that no gear is selected after the engine restarts from a start-stop phase. The car must then be shifted from D-->N-->D or from D-->P-->D for the first gear to be selected. The issue may be intermittent. The issue only occurs when the start-stop system is activated. There are no DTCs stored in the engine control module (ECM), J623 (address word 01) or the transmission control module (TCM), J217 (address word 02). If the issue does not match completely, do not proceed. This bulletin does not apply. Continue diagnosis with Guided Fault Finding (GFF). The voltage supply of the gearbox control unit is briefly interrupted due to the restart. This interruption causes the gearbox to change to N.
Associated Products (2)Associated Documents - June 16, 2015•Document ID: 10120828Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- A911592 2040579-
- Date Added:
- October 27, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 91 number 15-84 dated May 14, 2015. During PDI, the Navigation function is found to not be available. The error message ?Navigation data is invalid? appears in the MMI. During a certain production period, the supplier of the MMI main unit incorrectly configured the software for the MMI. As a result, Navigation cannot be activated.
Associated Products (6)Associated Documents - June 15, 2015•Document ID: 10120928Service Bulletin/Repair InstructionsPOWER TRAIN; SERVICE BRAKES, HYDRAULIC:FLUID; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE; STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
- Mfr Comm. #:
- Executive Servic
- Date Added:
- October 27, 2017
- Manufacturer:
- AUDI
SummaryThis document contains a fluid capacity chart as well as a chart that contains the parts and part numbers needed for service.
Associated Products (2)Associated Documents - June 9, 2015•Document ID: 10120743Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- A011524 2040491-
- Date Added:
- October 25, 2017
- Manufacturer:
- AUDI
SummaryThe MIL is on. "Coolant System: Fault Turn Off Engine" and the coolant symbol appears in the information panel. DTC P1B1C00 is stored in the ECM.
Associated Products (63)Associated Documents - June 5, 2015•Document ID: 10120826Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- A911590 2040406-
- Date Added:
- October 27, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 91 number 15-87 dated May 18, 2015. When the vehicle is started, the GPS location or vehicle direction indicated on the MMI navigation map does not match the vehicle?s actual location or direction of travel for a long period of time (often as long as 10 minutes). The issue occurs in open sky, with no large buildings obstructing the sky view. The issue is intermittent, but it can occur for long periods of time during a single day. The issue typically happens on very warm days when the HVAC system blower is at a medium to high setting (auto or manual), with air being directed out of the panel vents. When the issue occurs, the GPS navigation system satellite reception shows 0 satellites. Due to the infrequency of the issue, this might not be verifiable. (To view the number of satellites being received, go to Nav >> Route >> Select Current Position (first item in list) and scroll up. No DTCs related to the GPS antenna or MMI system are present. The vehicle is an A4 (including S4 and allroad variants), A5 (including Cabriolet, S5, and RS 5 variants), A6 (including S6 variant), A7 (including S7/RS 7 variants), A8 (including long wheelbase, S8, or W12 variants) or Q5 (including SQ5 and hybrid variants). Q7 and Q3 vehicles are not affected by this condition. The failure can happen at start-up or while the vehicle is being driven. The issue typically starts when the vehicle is driven on curvy or circular roads, driven in circles (such as when driven around a parking lot), or driven on or off an expressway.
Associated Products (21)Associated Documents - June 3, 2015•Document ID: 10120825Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- A911589 2017425-
- Date Added:
- October 27, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 91 number 14-30 dated April 7, 2014. On generation III Concert and Symphony radios, the control knob or volume knob is broken or loose. Knobs may be damaged by outside influence.
Associated Products (21)Associated Documents - June 2, 2015•Document ID: 10120805Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- A171563 2038129-
- Date Added:
- October 27, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 17 number 14-53 dated November 7, 2014. A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
Associated Products (126)Associated Documents - May 29, 2015•Document ID: 10120052Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- A971548 2013504-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 97 number 10-15 dated October 20, 2010. Sporadic fault memory entries are stored in various control modules. Contacts may be widened (over 0.63 mm) if incorrect pins or incorrect methods for current flow tests are used. Either action may cause intermittent electrical connections, which can cause sporadic DTCs to be stored in various control modules.
Associated Products (202)Associated Documents - May 21, 2015•Document ID: 10120059Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- AWC-15-10
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummaryThis document conveys general information on the ODIS software version 1.19.67.3639 in which the function tests for the 51 - Electric Drive and the 8C - Hybrid Battery Management systems are missing for year 2015.
Associated Products (1)Associated Documents - May 19, 2015•Document ID: 10120048Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- A911588 2026390-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummaryWhen a phonebook with a large number of contacts is being downloaded, the MMI screen freezes Briefly after the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), after the ignition is switched on (shortly after the phone automatically reconnects with the vehicle), and after the phonebook has downloaded. When the voice recognition system is used, a message appears in the MMI screen stating that the phone book is too large and that the voice recognition system cannot be used. When music is streamed to the MMI system with the Bluetooth A2DP connection, the music intermittently pauses or seems to skip. The condition goes away once the phonebook transfer is completed. The MMI uses a limited portion of the total memory to convert the name and phone number fields of downloaded contacts into a voice command (text to speech). Extensive processing takes place if too many letters are used in the first and last name fields or if numbers or special characters are entered. The remaining memory is dynamically assigned to different applications which can also affect the capacity of the voice command processing. The MMI does not respond until the process is completed or it may freeze if phonebook fields are too large or do not follow typical formatting. In addition, the text-to-speech capacity is exceeded and the voice recognition system is rendered inactive.
Associated Products (117)Associated Documents - May 18, 2015•Document ID: 10120047Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- A911587 2040406-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummaryWhen the vehicle is started, the GPS location or vehicle direction indicated on the MMI navigation map does not match the vehicle's actual location or direction of travel for a long period of time (often as long as 10 minutes). The issue occurs in open sky, with no large buildings obstructing the sky view. The issue is intermittent, but it can occur for long periods of time during a single day. The issue typically happens on very warm days when the HVAC system blower is at a medium to high setting (auto or manual), with air being directed out of the panel vents. When the issue occurs, the GPS navigation system satellite reception shows 0 satellites. Due to the infrequency of the issue, this might not be verifiable. No DTCs related to the GPS antenna or MMI system are present. If the sky view is blocked because the vehicle is in a parking structure, below ground, or next to large buildings, it is normal for the GPS location or vehicle direction indicated on the MMI navigation map to not match the vehicle's actual location or direction of travel. The blocked sky view prevents the vehicle from receiving satellites, and the system may be temporarily lost until four satellites can be received. This is a normal condition, and is not related to the condition described above. Replacing the MMI main unit will not change this behavior. A potential failure in the internal hardware of the MMI main unit can cause the GPS signal to be blocked, even if good reception is available. The failure can happen at start-up or while the vehicle is being driven. The issue typically starts when the vehicle is driven on curvy or circular roads, driven in circles (such as when driven around a parking lot), or driven on or off an expressway.
Associated Products (22)Associated Documents - May 18, 2015•Document ID: 10120041Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- A871563 2010146-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 87 number 14-54 dated August 28, 2014. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this bulletin can be performed.
Associated Products (168)Associated Documents - May 15, 2015•Document ID: 10120040Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- A871562 2040653-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummaryThe air conditioning system does not blow cold air. DTCs are stored in the air conditioning / heating electronics control module, J255 (address word 08). In the course of diagnosis, the refrigerant circuit volume is checked and the refrigerant volume is correct. No leaks can be found. Normally, the diagnostic conclusion faults the high pressure sensor G395, and it is subsequently replaced. The air conditioning system then functions normally. G395 sensors returned to Auburn Hills for testing reveal no malfunction with the sensor. Audi of America is requesting your cooperation in supplying us with technical information regarding this issue.
Associated Products (16)Associated Documents - May 15, 2015•Document ID: 10120033Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- A201546 2035073-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 20 number 15-45 dated May 6, 2015. The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.
Associated Products (23)Associated Documents - May 14, 2015•Document ID: 10120045Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- A911584 2040579-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummaryDuring PDI, the Navigation function is found to not be available. The error message "Navigation data is invalid" appears in the MMI. During a certain production period, the supplier of the MMI main unit, Harman, incorrectly configured the software for the MMI. As a result, Navigation cannot be activated.
Associated Products (5)Associated Documents