Audi Q5 Service Bulletins (2017)
744 manufacturer communications on file.
- August 26, 2015•Document ID: 10128423Service Bulletin/Repair InstructionsHYBRID PROPULSION SYSTEM
- Mfr Comm. #:
- ATE-15-19
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummaryTo aid in diagnosing the high-voltage (HV) battery of the Audi Q5 Hybrid, Audi of America is pleased to inform you of the release and automatic delivery of the Audi Q5 Hybrid Minimum Required Tools (MRT) Shipment. Starting September 23, 2015, every Audi dealer will be shipped one AT-378 Audi Q5 Hybrid Special Tool Package, Freight F.O.B. Snap-On OEM and invoiced directly by the Audi Special Tools Program (Snap-On Business Solutions - SBS).
Associated Products (13)Associated Documents - August 19, 2015•Document ID: 10128408Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- A871567 2041717-
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummaryCustomer may report poor performance of A/C system or that the A/C system is inoperative. Any replacement of A/C compressors must include an ODIS GFF test plan confirming a malfunction of the A/C system with documentation of the recovered refrigerant volume.
Associated Products (124)Associated Documents - July 13, 2015•Document ID: 10128480Service Bulletin/Repair InstructionsLANE DEPARTURE: ASSIST
- Mfr Comm. #:
- A9615992038421-2
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 96 number 14-86 dated September 25, 2014. Customer reports that the side assist is providing warnings when no vehicles are present. The radar is reflected from the rear wheels back to the sensors, resulting in a false side assist warning.
Associated Products (9)Associated Documents - July 7, 2015•Document ID: 10128399Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- A1915612025303-5
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 19 number 14-50 dated June 20, 2014. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
Associated Products (240)Associated Documents - June 29, 2015•Document ID: 10120832Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- A911598 2018187-
- Date Added:
- October 27, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 91 number 14-50 dated July 10, 2014. Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices.
Associated Products (181)Associated Documents - June 24, 2015•Document ID: 10120821Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- A871564 2010146-
- Date Added:
- October 27, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 87 number 15-63 dated May 18, 2015. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
Associated Products (168)Associated Documents - May 29, 2015•Document ID: 10120052Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- A971548 2013504-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 97 number 10-15 dated October 20, 2010. Sporadic fault memory entries are stored in various control modules. Contacts may be widened (over 0.63 mm) if incorrect pins or incorrect methods for current flow tests are used. Either action may cause intermittent electrical connections, which can cause sporadic DTCs to be stored in various control modules.
Associated Products (202)Associated Documents - May 19, 2015•Document ID: 10120048Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- A911588 2026390-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummaryWhen a phonebook with a large number of contacts is being downloaded, the MMI screen freezes Briefly after the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), after the ignition is switched on (shortly after the phone automatically reconnects with the vehicle), and after the phonebook has downloaded. When the voice recognition system is used, a message appears in the MMI screen stating that the phone book is too large and that the voice recognition system cannot be used. When music is streamed to the MMI system with the Bluetooth A2DP connection, the music intermittently pauses or seems to skip. The condition goes away once the phonebook transfer is completed. The MMI uses a limited portion of the total memory to convert the name and phone number fields of downloaded contacts into a voice command (text to speech). Extensive processing takes place if too many letters are used in the first and last name fields or if numbers or special characters are entered. The remaining memory is dynamically assigned to different applications which can also affect the capacity of the voice command processing. The MMI does not respond until the process is completed or it may freeze if phonebook fields are too large or do not follow typical formatting. In addition, the text-to-speech capacity is exceeded and the voice recognition system is rendered inactive.
Associated Products (117)Associated Documents - May 18, 2015•Document ID: 10120041Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- A871563 2010146-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 87 number 14-54 dated August 28, 2014. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this bulletin can be performed.
Associated Products (168)Associated Documents - April 24, 2015•Document ID: 10120002Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; BACK OVER PREVENTION: CAMERA SYSTEM
- Mfr Comm. #:
- A911582 2029903-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 91 number 12-42 dated June 20, 2012. The customer complains about the picture quality of rearview backup camera image in the MMI screen. The picture is fuzzy or distorted. The picture looks too bright, too dark, or opaque in certain areas of the image. The colors of the objects in the image are incorrect or slightly off. The guidelines used for parking are fuzzy, distorted, or pixelated when compared with the guidelines displayed on another vehicle?s MMI.
Associated Products (140)Associated Documents - April 17, 2015•Document ID: 10120004Service Bulletin/Repair InstructionsEXTERIOR LIGHTING:HEADLIGHTS:SWITCH
- Mfr Comm. #:
- A941566 2017566-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 94 number 13-12 dated March 29, 2013. The headlight switch knob was designed with a normal position and a pushed-in position. This feature was designed to avoid injuries during a collision.
Associated Products (42)Associated Documents - March 24, 2015•Document ID: 10120679Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- A661549 2030471-
- Date Added:
- October 25, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 66 number 15-46 dated February 19, 2015. Customer may report that the license plate attachment screws do not install properly. The license plate brackets are designed to be used with the appropriate-length screw installed by hand with a screwdriver. Damaged warranty parts have been returned to Audi of America with evidence of excessive torque used when installing the screw and/or excessive screw length.
Associated Products (66)Associated Documents - March 20, 2015•Document ID: 10119956Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- A911579 2038824-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 91 number 14-69 dated November 4, 2014. The following message appears on the MMI display: "Device or cable type not supported". The AMI cable being used is a genuine Audi-branded cable with an Audi part number (see Required Parts and Tools for a list of valid part numbers). The "Device or cable type not supported" message may be displayed when an incorrect AMI cable type is connected to the MMI system. Only cables with an Audi part number (i.e., 4F0.XXX.XXX) are supported by the MMI system. Volkswagen-branded cables look similar, but are not guaranteed to work with Audi MMI systems. The label on the end of an Audi-branded cable has an Audi logo and Audi part number. Audi-branded cables have unique firmware inside the hardware that can determine which MMI system and iOS device are connected to the cable. Volkswagen cables do not have this firmware. The firmware is required to allow the system to function normally due to the different technology available in the different MMI systems and in the different iPhones and iPod Touch devices. In addition, the AMI system was designed to play the music stored locally on the connected device only. Music streaming (from Spotify or Pandora, for example) is not supported, and music stored in the cloud (on Google Play, Amazon Prime, or iTunes Match/iCloud, for example) may drop out, pause, and skip when played.
Associated Products (207)Associated Documents - March 10, 2015•Document ID: 10119955Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- A911578 2011500-
- Date Added:
- October 21, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 91 number 08-129 dated November 12, 2008. Customer states that the reception of satellite radio occasionally fades or drops out. The information display may show a message related to the satellite radio, such as "Linking", "Updating", "Acquiring Signal", "Loading", "No Signal", or "No Sat".
Associated Products (177)Associated Documents - December 19, 2014•Document ID: 10124893Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- A911472 2024323-
- Date Added:
- December 5, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 91 number 13-74 dated February 5, 2013. Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issues. Environmental conditions.
Associated Products (168)Associated Documents - December 4, 2014•Document ID: 10124898Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- Accessories Oper
- Date Added:
- December 5, 2017
- Manufacturer:
- AUDI
SummaryThis is an advance notice for Audi of America employees. This notice contains information for the accessories operations technical bulletin.
Associated Products (220)Associated Documents - October 2, 2014•Document ID: 10124763Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- A911463 2028190-
- Date Added:
- December 5, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 91 number 13-08 dated September 20, 2013. The customer would like to add a different navigation map database for countries outside of the USA or Canada. The customer would like to change the MMI system language to a different language that is not already supported by MMI. When a song is being played and the track information for that song contains foreign language characters, the driver information system (DIS) in the cluster correctly displays the characters, but the MMI display does not.
Associated Products (135)Associated Documents - July 31, 2014•Document ID: 10122524Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- A001467 2002047-
- Date Added:
- November 8, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 00 number 14-61 dated May 1, 2014. Technician preparation when calling the Audi Technical Assistance Center (TAC).
Associated Products (219)Associated Documents - July 10, 2014•Document ID: 10249054Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- AUD4927ENG
- Date Added:
- January 22, 2024
- Manufacturer:
- AUDI
SummaryDue to new Minnesota state regulations regarding biofuels, biodiesel blends of B5 or less may not be available in the State of Minnesota.
Associated Products (606)2026 Audi S e-tron GT2025 Audi A32025 Audi A42025 Audi A4 allroad2025 Audi A52025 Audi A62025 Audi A6 allroad2025 Audi A72025 Audi A82025 Audi e-tron2025 Audi e-tron GT2025 Audi e-tron Sportback2025 Audi Q32025 Audi Q42025 Audi Q52025 Audi Q5 e2025 Audi Q72025 Audi Q82025 Audi R82025 Audi RS 3+ 586 moreAssociated Documents - June 20, 2014•Document ID: 10122415Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- A191450 2025303-
- Date Added:
- November 8, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 19 number 13-41 dated June 20, 2013. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
Associated Products (226)Associated Documents