Audi A6 Complaints (2004)

35 consumer complaints on file.

#10298954January 11, 2010
AIR BAGS:FRONTAL
MY AUDI DEALER INFORMED ME OF A FAILURE IN THE PASSENGER SIDE AIRBAG AND IT HAD TO BE REPLACED AT A COST OF $931.99, I HAVE OWNED THIS CAR SINCE NEW AND IT IS ACCIDENT FEE. THIS IS FAILURE OF A MAJOR SAFETY ITEM AND SHOULD BE LOOKED AT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294680December 6, 2009
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
I HAVE A 2004 AUDI A6 QUATTRO 3.0 L. THIS WEEKEND MY GROWN SON WAS SITTING IN THE BACK SEAT AND HAD HIS SUIT IN A GARMENT BAG NEXT TO HIM. THE HEATED SEATS WERE BOTH ON IN THE BACK. THEY SMELLED SOMETHING BURNING AND IT TURNED OUT IT WAS THE HEATED SEAT. IT BURNED THE GARMENT BAG RIGHT INTO HIS SUIT AND RUINED THE SUIT JACKET AS WELL. MY SEAT LOOKS LIKE IT WAS READY TO CATCH ON FIRE. I HAVE 44,000 MILES ON THIS CAR. I HAVE NOT CONTACTED AUDI YET, AND MY FEAR IS THAT WHEN I DO THEY WILL MAKE ME PAY FOR THIS. I FEEL THIS IS A MAJOR SAFETY HAZARD AND NOW I HAVE TO WORRY ABOUT THE REST OF THE SEATS AS WELL. I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED IF A PERSON WOULD HAVE BEEN SITTING THERE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294360December 3, 2009
AIR BAGS
PASSENGER AIR BAG FAILURE 2004 AUDI A-6. CAR HAS NOT BEEN IN AN ACCIDENT AND AIR BAG HAS NEVER BEEN ACTIVATED.DEALER SAID IT NEEDS COMPLETE REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290619November 2, 2009
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2004 AUDI A6. WHEN DRIVING HE SMELLED A STRONG ODOR OF GASOLINE INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE ROLL OVER VALVE WAS MALFUNCTIONING, AND THAT THE GAS TANK NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 119898. UPDATED 11/18/09. *LJ THE CONSUMER STATED THE SMELL PARTICULARLY STRONG AFTER FILLING UP. THE CONSUMER WAS TOLD HIS VINE WAS NOT INCLUDED IN THE RECALL. UPDATED 11/19/09 THE CONSUMER STATED HE BEGAN TO SMELL GASOLINE INSIDE THE VEHICLE, PARTICULARLY AFTER FILLING HOME. HE TOOK THE VEHICLE TO A SERVICE CENTER AND WHEN THE MECHANIC LIFTED VEHICLE TO INSPECT IT, HE FOUND FUEL LEAKING FROM THE TOP OF THE FUEL TANK ON THE LEFT SIDE, WITHIN INCHES OF THE EXHAUST PIPE. UPDATED 06/08/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285091September 24, 2009
STEERING, SUSPENSION
I HAVE A 2004 AUDI A6 2.7T S-LINE SEDAN WITH 56,000 MILES ON IT. FOR THE PAST SEVERAL MONTHS IT HAS HAD A SEVERE SHUDDERING IN THE STEERING COLUMN AS I ACCELERATE MID-THROTTLE, AS WHEN I ACCELERATE ONTO AN ON-RAMP. I HAVE TRIED TO HAVE MY LOCAL AUDI DEALER ADDRESS THIS (IT IS A CERTIFIED VEHICLE) BUT THEY SO FAR HAVE NOT COME ACROSS WITH RESOLUTION. I HAVE ALSO CONTACTED THE AUDI OF AMERICA CUSTOMER SUPPORT FOLKS SEVERAL TIMES AND THEY SAY THAT THERE IS NOT A PROBLEM LIKE THIS WITH THIS CAR, BUT THEY ALSO SAY THAT IF I USE A SPECIFIC MAKE OF MICHELIN TIRE, IT MIGHT ALLEVIATE THE PROBLEM! I'M CONCERNED ABOUT THE SAFETY OF THIS CAR-IT DOESN'T ALWAYS DO THIS, BUT WHEN IT DOES THE STEERING WHEEL "SHUDDERS", LIKE IT VIBRATES/WOBBLES AND THE WHOLE CAR VIBRATES. IT STARTED AT ABOUT 40,000 MILES AND SEEMS TO HAVE WORSENED OVER TIME. IS THERE A COMMON PROBLEM WITH THIS VEHICLE? PLEASE HELP IF YOU CAN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277358July 19, 2009
ELECTRICAL SYSTEM
UPON TURNING THE KEY IN THE IGNITION, A LOUD "POP" WAS HEARD AND SMOKE BEGAN TO ESCAPE FROM UNDER THE HOOD. AFTER OPENING THE HOOD IT APPEARED THAT THE BATTERY HAD IN SOME WAY EXPLODED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257720February 6, 2009
SEATS
I HAD PURCHASED A 2004 AUDI A6 QUATTRO WITH 55,900 MILES ON IT FROM A NISSAN DEALER IN NJ ON 1/16/09. I HAD THE CAR FOR 9 DAYS AND I WAS DRIVING ON THE MASSACHUSETTS TURNPIKE WHEN I BEGAN TO SMELL SOMETHING ODD IN THE CAR. I PULLED OFF AT THE NEXT REST AREA. I WENT TO THE BACK SEAT TO GET A JACKET. I PICKED UP THE JACKET AND THE SMELL GOT STRONGER. I PICKED UP A SMALL TRAVEL PILLOW OFF THE SEAT AND THE BOTTOM OF THE PILLOW WAS BURNED AND THE SEAT HAD A HOLE BURNT IN IT. THE CAR WAS EXAMINED BY AN AUDI DEALER WHO SAID THE SWITCH HAD SHORTED OUT AND THE HEATING ELEMENT BURNT THE SEAT. THERE IS A FUSE IN THIS CIRCUIT BUT IT DOES NOT APPEAR TO WORK. AUDI WOULD DO NOTHING ABOUT THIS. I GUESS THEY THINK SEATS BURNING UP ARE OK. I WAS JUST LUCKY NO ONE WAS IN THE SEAT AT THE TIME. THE SEAT IS NOT EVEN SUPPOSED TO ACTIVATE THE HEATERS UNLESS SOMEONE IS IN THE SEAT. THE SWITCH ON THE HEATER WAS ALSO ONLY SET TO THE LOWEST SETTING. THE SEAT BURNT ALL THE WAY THROUGH ALTHOUGH THERE WAS NO ACTUAL FIRE INVOLVED. I HAVE PICTURES OF THE SEAT AND THE PILLOW IF THIS WOULD BE HELPFUL. THE OLD SEAT IS AVAILABLE AS I AM LOOKING FOR A NEW NON HEATED SEAT. THIS WAS THE REAR BENCH SEAT BOTTOM THAT BURNT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211860December 13, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS DO NOT EFFECTIVELY CLEAR THE SNOW; THE SNOW IS PUSHED INTO THE AIR INTAKE; THE MELTED SNOW FORMS ICE/SNOW GLOBS ON THE WINDSHIELD WIPERS REDUCING VISIBILITY TO VERY HAZARDOUS LEVELS. THIS BUILDUP HAS TO BE MANUALLY REMOVED WITH A SCRAPER. THIS WIPER BLADE ASSEMBLY IS USED ON ALL NEWER AUDI'S ( 2002 FORWARD) AND SOME VOLKSWAGENS. WE PURCHASED THE 2004 ALLROAD AND A 2005 VW TOUREG THIS SPRING UNDER DEALER CERTIFIED USED CAR PROGRAMS. BOTH HAVE THE SAME WIPER ASSEMBLY. AUDI INFORMS ME THERE IS NO WINTER BLADE; ONLY OPTION: PURCHASE OLD STYLE WIPER ARMS AND INSTALL WINTER WIPER BLADES. PRICE:$157/ ARM --NOT INCLUDING INSTALLATION. THERE SHOULD BE A PROPERLY ENGINEERED WINTER BLADE. I LIVE IN AN AREA WHERE WE HAVE 6 MONTHS OF WINTER WITH AN AVERAGE SNOWFALL OF 60-90 INCHES/ YEAR. THESE WIPERS ARE UNACCEPTABLE. TODAY, I HAD TO CLEAR THE WINDSHIELD WIPERS ONCE BETWEEN MY WORK AND THE ENTRANCE TO RT 87 ( 1/2 HR TIME WISE DUE TO SNOW/ TRAFFIC) AND 3 MORE TIMES FROM MY ENTRANCE ON RT 87 ( EXIT 6) TO EXIT 13--SO EVERY TWO EXITS. THANK GOODNESS THE SNOW EASED, BECAUSE MY EXIT FOR HOME IS EXIT 18. I AM A NURSE, FORMER ARMY MAJOR, FORMER ICU HEAD NURSE AND CURRENTLY EMPLOYED AS A CONSULTANT IN THE INSURANCE INDUSTRY. I KNOW A SAFETY HAZARD WHEN I SEE ONE. I HAVE NEVER HAD A MORE HAZARDOUS DRIVE. THE PARTS FELLOW ( JASON) AT LANGAN AUDI EAST INFORMED ME THAT HE HAD THE SAME PROBLEM THIS MORNING WHILE DELIVERING AN A4 WITH THE SAME WIPER ASSEMBLY. HE TELLS ME THAT THEY HAVE HAD THIS COMPLAINT BEFORE. BRUCE SHELLNUT AT AUDI CUSTOMER SERVICE CHECKED A COLORADO DEALER AND THEY ADVISE THE OLD STYLE ARMS/WINTER BLADES BE INSTALLED IF THE CUSTOMER IS NOT SATISFIED WITH THE WINTER FUNCTION OF THE OEM BLADE. BRUCE EXPLAINED THAT IF THERE WERE AN ISSUE WITH SAFETY, THAT THE NATIONAL HIGHWAYTRAFFIC INSTITUTE WOULD HAVE ISSUED A RECALL. I ASSURED HIM I WOULD WRITE YOU. AUDI CUSTOMER SERVICE COMPLAINT: 703666665. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188244April 18, 2007
WHEELS:RIM
TL*THE CONTACT OWNS A 2004 AUDI A6. WHILE DRIVING ON A GRAVEL ROAD, THE GRAVEL WAS LODGED INTO THE RIMS. THE CONTACT WASHED THE VEHICLE; HOWEVER, THE GRAVEL REMAINED IN THE RIMS. THE DEALER STATED THAT POWER WASHING THE RIMS WOULD REMOVE THE GRAVEL OR MANUALLY WASH THEM BY HAND. THE MANUFACTURER STATED THAT THIS WILL NOT OCCUR IF THE CONTACT IS DRIVING ON A PAVED ROAD. THE CURRENT AND FAILURE MILEAGE WERE 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159771June 13, 2006
WHEELS:RIM, TIRES
DURING THE FIRST 18 MONTHS, I HAVE EXPERIENCED 4 FLAT TIRES ON MY AUDI A6 2.7T S LINE. ONE ON THE REAR PASSENGER SIDE AND 3 ON THE FRONT DRIVER'S SIDE. I HAVE DRIVEN FOR OVER 25 YEARS AND HAVE ONLY EXPERIENCED ABOUT 3 FLAT TIRES IN THAT ENTIRE PERIOD BEFORE THE PURCHASE OF THIS VEHICLE. THE FLAT TIRES WERE REPLACED WITH THREE DIFFERENT BRANDS. REGARDLESS OF THE TIRE MANUFACTURER, THERE CONTINUES TO BE FLATS. THIS IS A VERY SERIOUS PROBLEM AND THE PUBLIC SHOULD BE MADE AWARE OF THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147948January 17, 2006
EXTERIOR LIGHTING:TURN SIGNAL
A NUMBER OF CARS THAT HAVE RED TURN SIGNALS (VERSUS ORANGE) DO NOT BLINK THE ENTIRE LIGHT WHEN TURNING. THUS, WHEN THE BRAKES ARE APPLIED AND THE TURN SIGNAL IS ON, IT IS MORE DIFFICULT TO SEE. IF THE COLOR OF THE BRAKE LIGHT AND THE TURN SIGNAL IS THE SAME, THE ENTIRE LIGHT SHOULD BLINK, NOT JUST A SMALL PORTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143913November 29, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
DT: THE CONTACT STATED VEHICLE HAD A DESIGN FLAW ON THE SERVICE BRAKES. HE SUSPECTED THAT HEAT AND WEIGHT BALANCE ON THE BRAKES WAS CALCULATED INCORRECTLY. THE FRONT BRAKE CALIPERS BECAME DISCOLORED AND OVERHEATED. HE TOOK THE VEHICLE TO A DEALER FOR REPAIRS. THE DEALER REPLACED THE REAR BRAKES DUE TO DISCOLORATION. *AK THE CONSUMER STATED THE TRANSMISSION MAKES A HEAVY NOISE. UPDATED 12/27/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130200July 8, 2005
TIRES
CONSUMER HAS EXPERIENCED 4 TIRE BLOW OUTS WITHT EH CONTINENTAL TIRE EQUIPMENT.***NO ANSWER REQUIRED***. *MR THE TIRE DEALER REPLACED THE CONSUMER'S FOUR CONTINENTAL TIRES WITH WITH THE SAME DEFECTIVE MODEL TIRE WHICH HAD BLOWNOUT. AFTER THE REPLACEMENT THE CONSUMER EXPERIENCED THE FOURTH BLOWOUT OF ON OF THE CONTINENTAL TIRES IN LESS THAN ONE YEAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125298June 14, 2005
WHEELS:RIM
I WOULD LIKE TO BRING TO YOUR ATTENTION A VERY SERIOUS AND DANGEROUS ISSUE I AM HAVING WITH MY 2004 AUDI A6 2.7T S LINE. THE ISSUE IS THE 18 INCH RIMS AND TIRES DELIVERED WITH THE CAR. AFTER APPROXIMATELY 10,000 MILES, I NOTICED WHILE TRAVELING AT 35 MILES PER HOUR THE CAR SHAKES, VIBRATES AND DRIVES ROUGH. IN ADDITION, I EXPERIENCED 3 TIRE FAILURES INCLUDING 1 BLOW-OUT WHILE DRIVING AT 45MPH ON A LOCAL HIGHWAY (LUCKILY, I DID NOT LOSE CONTROL OF THE VEHICLE). I HAVE NOW BEEN IN CONTACT WITH 4 NEW YORK CITY METROPOLITAN AREA AUDI DEALERS AND THE HEAD ENGINEER OF THE TIRE MANUFACTURER IN THE UNITED STATES, CONTINENTAL TIRE COMPANY, SUPPLYING ORIGINAL EQUIPMENT TIRES FOR THE A6 2.7T S LINE. ALL THE DEALERS AND THE TIRE MANUFACTURER HAVE INDICATED THERE IS A MAJOR PROBLEM WITH THESE 18 INCH RIMS IN THE NORTHEAST AREA. SPECIFICALLY, 60-70% OF THE TIRES FITTED ON THESE 18 INCH RIMS ARE TYPICALLY DAMAGED AND RETURNED TO THE TIRE MANUFACTURER AND THE MAJORITY OF THESE 18 INCH RIMS (EQUIPPED ON THE A6 2.7T) TYPICALLY BECOME BENT BECAUSE THEY CAN NOT WITHSTAND WINTER ROAD CONDITIONS (I.E., POTHOLES CAUSED FROM THE COLD WEATHER AND SNOW) IN THE NORTHEAST UNITED STATES. THEY ALL INDICATED THESE 18 INCH RIMS SHOULD HAVE NOT BEEN DELIVERED WITH THE A6 2.7T IN THE NORTHEAST UNITED STATES MARKET. INSTEAD, THEY SUGGESTED I CHANGE TO 16 INCH RIMS AS WAS THE CASE IN EARLIER YEAR A6 2.7T MODELS (2000-2002), WHEN THE A6 2.7T CAME WITH 16 INCH RIMS AS STANDARD EQUIPMENT. I HAVE BEEN IN CONTACT WITH AUDI IN GERMANY AND THE U.S. THEY REFUSE TO HELP IN ANY WAY. THIS ISSUE POSES A SERIOUS THREAT TO THE PUBLIC AS TIRES ON THESE RIMS IN THE NORTHEAST UNITED STATES ARE SUSCEPTIBLE TO BLOW OUTS, WHICH COULD CAUSE MAJOR TRAFFIC ACCIDENTS AND ASSOCIATED FATALITIES AND/OR INJURIES. TO PROTECT THE PUBLIC'S WELFARE AND SAFETY, I BELIEVE THE NHTSA SHOULD FORCE AUDI TO RECALL THE VEHICLES WITH THESE 18 INCH RIMS AND REPLACE THEM WITH SAFE EQUIPMENT (I.E., 16" RIMS AND TIRES).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067981April 28, 2004
TIRES:SIDEWALL
OUR NEW AUDI A6 HAD THE P6 P235/R17 INSTALLED AS ORIGINAL EQUIPMENT. WITHIN THE FIRST 4,000 MILES, ALL UNDER NORMAL DRIVING CONDITIONS, A LARGE BULGE DEVELOPED ON THE SIDEWALL OF ONE OF THE REAR TIRES. THIS CREATED A VERY DANGEROUS DRIVING CONDITION. WHEN WE HAD REPORTED THIS ISSUE TO OUR DEALER, THEY VERY RUDELY DISCLAIMED RESPONSIBILITY AND HAD GIVEN US THE NUMBER FOR THE TIRE MANUFACTURER. WHEN WE HAD REPORTED THIS TO PIRELLI CONSUMER AFFAIRS DIVISION, THEY QUICKLY ASCERTAINED (WITHOUT INSPECTION) THAT THIS WAS CAUSED BY A ROAD HAZARD, AND WOULD NOT BE COVERED UNDER WARRANTY. AT THIS STAGE WE ARE LOOKING TOWARD OUR LEGAL OPTIONS, SINCE BOTH AUDI AND PIRELLI ARE NOT INTERESTED IN COMING UP WITH A SOLUTION SHORT OF US BUYING BRAND NEW TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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