Audi A6 Complaints (1999)

217 consumer complaints on file.

#10274083June 17, 2009
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ALL OF A SUDDEN MY ABS LIGHT CAME ON IN MY 1999 AUDI A6, AND THE BRAKE LIGHT STARTED FLASHING. I HAD A FULL LOSS OF MY ABS BRAKES ON ICY WINTER ROADS. I EVENTUALLY SLID OFF THE ROAD AND HIT A FENCE. THE ABS CONTROL MODULE ON MY CAR HAD FAILED, AND I'VE READ POSTS OF SEVERAL HUNDREDS OTHER HAVING THE SAME PROBLEM. IN MY CAR IT IS A CONSTANT ERROR, AND NO-ONE BUT AUDI CAN FIX THE PROBLEM. I ALSO CONTACTED AUDI, WHICH CLAIMS THAT THE ABS SYSTEM DISABLING IS NOT A SAFETY CONCERN. WHEN THERE'S A CHANCE THAT YOUR ABS (SOMETHING YOU'VE RELIED ON FOR YEARS) SUDDENLY SHUTS DOWN BECAUSE OF A WAY TOO COMMON ERROR, IT IS A MAJOR SAFETY CONCERN. I WAS LUCKY I ONLY GOT SOME DENTS TO MY CAR, BUT IF AUDI HAD RECALLED THESE I WOULDN'T HAVE HAD TO GET REPAIRS DONE TO MY CAR. UNFORTUNATELY SOMEONE WILL PROBABLY HAVE TO DIE BEFORE THIS SAFETY CONCERN IS TAKEN SERIOUSLY AND AUDI WILL DO A RECALL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10266030April 19, 2009
ELECTRICAL SYSTEM
DURING NORMAL USE AND DRIVING ABS, BRAKE LIGHT AND THE AIR BAG LIGHT COMES ON. ERRATIC AT FIRST THEN STEADY. DIAGNOSIS: ABS CONTROLLER FAILURE. DURING PERIOD OF FAILURE VEHICLE OPERATES BUT WITHOUT AUTOMATIC BRAKING SYSTEM. THIS APPEARS TO BE A COMMON CONCERN AFTER CONDUCTING A QUICK INTERNET SEARCH. MECHANIC STATES THIS IS COMMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264191April 5, 2009
VISIBILITY
WASHER FLUID RESERVOIR LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253320December 30, 2008
SERVICE BRAKES, ELECTRIC
I DRIVE A 1999 AUDI A6 AVANT WHICH IS OUR PRIMARY FAMILY CAR. WHILE DRIVING THE CAR ONE DAY, THE CAR'S ABS WARNING INDICATOR LIGHT COMES ON AND STAYS ILLUMINATED UNTIL THE CAR IS SHUT OFF. AT THE SAME TIME THE RED BRAKE WARNING LIGHT FLASHES ON AND OFF UNTIL THE CAR IS TURNED OFF. THIS SAME THING HAPPENS EVERY TIME THE CAR IS TURNED ON. DESPITE THE FLASHING WARNING LIGHTS, THE BRAKES OPERATED NORMALLY ON DRY PAVEMENT. HOWEVER, ON WET, SNOWY PAVEMENT THE ABS DID NOT WORK WHEN BRAKING FOR A STOP. I CALLED THE AUDI DEALER TO MAKE AN APPOINTMENT FOR THIS PROBLEM (AND OTHER ISSUES) BECAUSE I WAS CONCERNED ABOUT THE SAFETY OF THE BRAKES ESPECIALLY DURING THE WINTER. THE PERSON I SPOKE WITH AT THE AUDI DEALERSHIP DID NOT SOUND ALARMED OR VERY CONCERNED ABOUT THE WARNING LIGHTS FOR THE ABS AND THE BRAKE. I ASKED AGAIN ABOUT THE SAFETY ISSUE, AND THE PERSON SAID I WOULD BE FINE AND MADE AN APPOINTMENT FOR ME FOR TWO AND A HALF WEEKS LATER. WE DROVE THE CAR CAREFULLY FOR THE NEXT TWO AND A HALF WEEKS UNTIL OUR APPOINTMENT AT AUDI. BEFORE EVEN LOOKING AT THE CAR, AUDI SERVICE DESK SAID THAT THE WARNING LIGHTS WERE PROBABLY, MORE THAN LIKELY THE ABS CONTROL MODULE. I WAS TOLD IT WOULD COST $975 TO REPLACE THE ABS CONTROL MODULE. I DIDN'T HAVE THE DEALERSHIP REPLACE THAT ABS MODULE YET BECAUSE I NEEDED OTHER REPAIRS FIRST. AFTER RESEARCHING THE ABS CONTROL MODULE ONLINE AND AFTER TALKING TO A FEW PEOPLE I REALIZE THAT IS A VERY COMMON PROBLEM FOR THIS MAKE AND MODEL CAR AND FOR OTHER AUDI CARS BUT THERE IS NO RECALL CAMPAIGN IN EFFECT FOR THE BATCH OF FAULTY ABS MODULES. I LIVE IN MINNESOTA WHERE THERE IS POTENTIAL TO BE SNOW 5 MONTHS OUT OF THE YEAR. I BOUGHT THIS CAR USED BECAUSE OF ALL THE SAFETY FEATURES THAT ARE USEFUL IN SNOWY WEATHER. TO HAVE THE ABS NOT FUNCTIONING PROPERLY AND THEN TO REALIZE THAT THIS IS A COMMON PROBLEM IN THIS MAKE OF CAR SEEMS TO ME TO BE A SAFETY ISSUE THAT SHOULD BE ADDRESSED BY THE MANUFACTURE. AUDI SHOULD RECALL THE ABS MODULE. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251116December 8, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1999 AUDI A6. WHILE DRIVING 65 MPH, THE CONTACT SMELLED A TOXIC ODOR FROM THE DRIVER'S SIDE OF THE VEHICLE. HE NOTICED GREEN SMOKE COMING FROM THE VENTS AND PULLED THE VEHICLE OVER. THE SMOKE FROM ALL FOUR OF THE VENTS TURNED INTO FLAMES. THE CONTACT EXITED THE VEHICLE AND THE FIRE DEPARTMENT WAS CALLED AND FILED A REPORT. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND THE VEHICLE WAS INSPECTED TO DETERMINE THE CAUSE OF THE FIRE. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED MINOR INJURIES AND HAD TO GO TO THE HOSPITAL. THE FAILURE AND CURRENT MILEAGES WERE 9,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10239867August 26, 2008
STRUCTURE
RAIN WATER LEAKING IN THE CABIN OF MY CAR, COLLECTING ON PASSENGER SIDE FLOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235876July 26, 2008
SEATS
1. NORMAL USE OF THE CAR NOTHING SPECIAL WORK AND BACK. SLOWLY DEVELOPED A ROCK BACK AND FORTH. 2. THE DRIVERS SEAT HAS DEVELOPED A ROCK BACK AND FORTH THAT MOVES THE SEAT ABOUT 1" FORWARD WHEN ACCELERATING AND 1" BACK WHEN BREAKING. MY SISTER WHO DRIVES THE CAR IS A PETITE GIRL AND THE MOVEMENT OF THE SEAT IS A HUGE DEAL SINCE THE SEAT IS ALREADY ADJUSTED FAR FORWARD. ACCORDING TO THE DEALER IT WILL ONLY GET WORSE. 3. TAKEN TO THE DEALER WHO QUOTED A BIG AMOUNT OF MONEY TO REPLACE A FAULTY SEAT FRAME. BUT NO ACTION HAS BEEN TAKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235531July 23, 2008
ELECTRICAL SYSTEM
ON MAY 2ND, 2007 I BROUGHT MY VEHICLE FOR REPAIR TO BEVERLY HILLS AUDI SERVICE. SPECIFICALLY I INFORMED HIM THAT THERE WAS A BURNING SMELL COMING FROM THE VEHICLE THAT PENETRATED MY SINUSES LIKE SULFUR. BEVERLY HILLS AUDI SERVICE DEPARTMENT WAS ABLE TO DUPLICATE THE SAME SMELL AND BURNING SENSATION DURING THAT WEEK. THEY ADVISED ME THAT CERTAIN PARTS NEEDED TO BE CHANGED AND I AUTHORIZED THE REPAIR TOTALING ALMOST $2,000.00. ON MAY 10TH, 2007 I PICKED UP MY VEHICLE AND DROVE IT FOR A COUPLE OF DAYS. ON MAY 16TH, 2007 I CONTACTED BEVERLY HILLS AUDI SERVICE DEPARTMENT AND ADVISED MY SERVICE ADVISER THAT I COULD STILL SMELL THE BURNING IN THE CAR AND THAT IT WAS UNBEARABLE. I PROCEEDED TO DRIVE THE CAR TO THE SERVICE DEPARTMENT AND ON THE WAY THE CAR BEGAN TO BURN A HORRIBLE SMELL AND WITHIN A FEW MOMENTS THERE WERE FLAMES COMING OUT OF THE DASHBOARD FROM THE AC VENTS. I IMMEDIATELY SHUT DOWN THE CAR AND PROCEEDED TO THE LEFT OF THE 405 NORTH FREEWAY AND PUT THE CAR TO A STOP. AT THAT TIME THE CAR WAS COMPLETELY IN FLAMES AND I WAS FORTUNATE TO GET THE DOOR OPEN. I RAN AWAY AND WATCHED THE CAR BLOW UP AND GO INTO COMPLETE FLAMES. THE FIRE DEPARTMENT AND POLICE ARRIVED MINUTES LATER. THE FIRE DEPARTMENT DETERMINED IT WAS AN ELECTRICAL FIRE FROM THE DASHBOARD. I RESEARCHED ON THE INTERNET (NHTSA) IF THEIR HAD BEEN ISSUES WITH AUDI A6 VEHICLES CATCHING ON FIRE AND FOUND THAT THEIR HAD BEEN A RECALL CAMPAIGN INITIATED IN JULY 26TH, 2004. IT STATED THAT IN CERTAIN PASSENGER VEHICLES A FIRE COULD ORIGINATE IN THE LEFT DASHBOARD AREA. I CONTACTED THE BEVERLY HILLS SERVICE DEPARTMENT AND WAS ADVISED THAT THE RECALL HAD NOT BEEN PERFORMED ON MY VEHICLE. MY VEHICLE HAD BEEN SERVICED TEN TIMES SINCE THE RECALL WAS INITIATED. RECALL FOR THE AUDI 1999 A6 - RECALL 04V133000. I CAN PROVIDE ADDITIONAL INFORMATION, IF NEEDED. AT THIS TIME I HAVE FILED A COMPLAINT AGAINST VW OF AMERICA, AUDI OF AMERICA, AND BEVERLY HILLS SERVICE DEPARTMENT. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10230478June 10, 2008
UNKNOWN OR OTHER
I HAVE HAD A FRIGHTENING EXPERIENCE WITH OUR 1999 AUDI A6. WHEN COMING TO A STOP IN FRONT OF OUR HOUSE, THE CAR BEGAN TO ACCELERATE AND I HAD TO STAND ON THE BRAKE IN ORDER TO NOT CRASH INTO ANOTHER CAR. WHEN I THREW IT IN PARK IT REVVED TO THE RED LINE UNTIL I TURNED IT OFF. THIS IS THE SECOND TIME IT HAS HAPPENED IN A WEEK OR SO. THIS IS MY WIFE'S CAR AND I AM TERRIFIED THAT THIS MIGHT HAPPEN TO HER... I CALLED AN AUDI CUSTOMER ADVOCATE AND THEY SAID THAT THERE WAS NO LISTING FOR A RECALL FOR THAT PROBLEM ON OUR CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229609June 2, 2008
ELECTRICAL SYSTEM
I PARKED AND SHUT OFF MY CAR TO GO IN A STORE LEAVING A FRIEND IN THERE TO WAIT. I WAS IN THE STORE FOR 2 MINS AND MY FRIEND CAME IN AND SAID THERE WAS SMOKE COMING FROM THE VENTS, AN ABUNDANCE OF SMOKE. I WENT OUTSIDE TO SEE AND WITNESSED WHAT WAS HAPPENING AND PROCEEDED TO OPEN THE HOOD OF THE CAR TO SEE IF THE ENGINE WAS CAUSING THE SMOKE. I OPENED THE HOOD TO REALIZE THAT THE SMOKE IN FACT WAS NOT COMING FROM THE ENGINE. I WALKED BACK AROUND TO THE DRIVER SIDE DOOR AND SAW FLAMES COMING FROM THE VENT AND A MAN WALKED UP TO SAY GET AWAY. IMMEDIATELY I CALLED 911 AND TRIED TO EXPLAIN AS I WAS HYSTERICALLY CRYING. I WENT BACK INTO THE STORE, WHICH WAS RITE AID AND THEY PROCEEDED TO MOVE ANY PERSONS TO THE BACK OF THE STORE. THE CAR CONTINUED TO ENGULF IN FLAMES AND CONTINUED TO BURN. THE FIRE DEPARTMENT FINALLY SHOWED UP. THERE WAS A CAR PARKED NEXT TO ME AND WAS ALSO DAMAGED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10217626February 11, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE CENTER DASHBOARD DIGITAL DISPLAY ON BOTH MY 1998 A4 & 1999 A6 HAS FADING TO THE POINT YOU CAN'T SEE AND READ THE DIGITAL ENGINE ANALYST READ OUTS TO ALERT THE DRIVER ABOUT ENGINE & ELECTRICAL PROBLEMS. WHICH COULD LEAD TO MAJOR ENGINE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212201December 18, 2007
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DECEMBER 13, 2007 AUDI OF ROCHESTER HILLS 45441 DEQUINDRE ROAD ROCHESTER HILLS, MICHIGAN 48307 ATTENTION: SERVICE MANAGER SUBJECT: SAFETY CONCERN 1999 AUDI A6 AVANT TO WHOM IT MAY CONCERN: THIS EVENING, SHORTLY AFTER TURNING ON THE SEAT HEATER (WHICH AUTOMATICALLY TURNS ON THE STEERING WHEEL HEATER) I NOTICED A STRONG ODOR (BURNING PLASTIC) & SMOKE BEING EMITTED FROM THE STEERING WHEEL. THE SMOKE WAS COMING FROM BEHIND THE HORN/AIRBAG MODULE. I TURNED OFF THE SEAT HEATER, BUT THAT DID NOT STOP THE STEERING WHEEL FROM CONTINUING TO HEAT-UP AND EMIT SMOKE. I HAD TO ROLL DOWN THE WINDOWS AND OPEN THE SUNROOF (VERY ENJOYABLE IN 30 DEGREE TEMPERATURE!) IN ORDER TO BE ABLE TO VENTILATE THE CABIN & BE ABLE TO DRIVE THE VEHICLE HOME. AFTER ARRIVING HOME, I LOCATED THE FUSE RELATED TO THE STEERING WHEEL HEATER AND REMOVED IT SO THAT I COULD DRIVE THE VEHICLE TO YOUR SHOP. (THE FUSE IS IN THE CENTER CONSOLE.) THIS OBVIOUSLY POSES THE FOLLOWING SAFETY RISKS: FIRE HAZARD EMISSION OF TOXIC FUMES IN THE CABIN RISK OF INADVERTENT AIRBAG DEPLOYMENT PLEASE HAVE THE PROBLEM INVESTIGATED AND CONTACT ME WITH THE FINDINGS, AS SOON AS POSSIBLE. SINCERELY, KEN GUITY *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10210715December 3, 2007
SUSPENSION:FRONT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, POWER TRAIN:AXLE ASSEMBLY
TIE RODS, BALL JOINTS, AND UPPER CONTROL ARMS ALL FAILED, RESULTING IN DAMAGE TO AXLE CAUSING FAILURE OF VEHICLE IN TRAFFIC AND REQUIRING AXLE REPLACEMENT (IN ADDITION TO REPLACEMENT OF UPPER CONTROL ARMS, BALL JOINTS, AND TIE RODS). DEALER SAYS NONE OF DAMAGE OR REPAIRS COVERED BY ANY RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209178November 16, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 1999 AUDI A6. THE CONTACT STATED THAT THE LCD SCREEN ON THE INSTRUMENT CONTROL PANEL WAS NOT VISIBLE AND COULD NOT BE READ. THE DEALER STATED THAT THEY WERE AWARE OF THE FAILURE, BUT WOULD NOT REPAIR IT FOR FREE OR DISCLOSE THE CAUSE OF THE FAILURE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 69,000 AND CURRENT MILEAGE IS 100,000. UPDATED 01/11/08. *LJ UPDATED 12/12/07*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208592November 10, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DRIVERS INFORMATION DISPLAY FAILURE. NO WAY TO ACCESS VEHICLE MAINTAINENCE OR SAFETY INFORMATION. DISPLAY SHOULD TELL YOU WHEN TO REPLAY BRAKES, CRITICAL FAILURE ITEMS ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208310November 2, 2007
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC, VISIBILITY:SUN/MOON ROOF ASSEMBLY, STEERING:LINKAGES:TIE ROD ASSEMBLY, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, VEHICLE SPEED CONTROL:CRUISE CONTROL, POWER TRAIN
1999 AUDI A6 AVANT WITH SERIOUS SAFETY ISSUES. CONSUMER WOULD LIKE AUDI TO PAY FOR THE LAST 4 REPAIRS THAT NEEDED TO BE DONE. CONSUMER HAS HAD SOME SERIOUS SAFETY ISSUES WITH THIS VEHICLE AND STATES THAT IT IS A LEMON. *KB THERE WAS A RUMBLING NOISE COMING FROM THE ENGINE, THERE WAS AN OIL LEAK COMING FROM THE ENGINE, THE ENGINE LIGHT ILLUMINATED DUE TO A BAD PIPE, THE FRONT ROTORS AND PADS WERE REPLACED, THE TRANSMISSION WAS LEAKING, THE BACK WHEELS WERE DRAGGING SO THE PADS WOULD NOT RELEASE, THE BRAKE AND ABS LIGHT ILLUMINATED, THE CRUISE CONTROL WAS INOPERATIVE, T HE SUNROOF WAS INOPERATIVE, THE TIE RODS NEEDED TO BE REPLACED, THE TIMING BELT, WATER PUMP, GASKET OIL COOLER AND SERPENTINE BELT WERE ALL REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205132October 6, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS FAILURE. FLASHING LIGHT,ABS(ORANGE) AND BRAKE LIGHT(RED)FOLLOWED BY ABOUT THREE HIGH PITCHED BEEPS. AFTER DOING ALOT OF RESEARCH ONLINE,FOUND OUT IT IS A COMMON PROBLEM WITH THIS TYPE OF BOSCH ABS SYSTEM ,AUDIS, VW'S AND OTHERS FITTED WITH THIS TYPE OF SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198944August 9, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
TL*THE CONTACT OWNS A 1999 AUDI A6. THE CONTACT STATED THAT THE ABS MODULE HAS BEEN REPLACED NUMEROUS TIMES. THE INSTRUMENT PANEL INDICATES THAT THE ABS IS NOT FUNCTIONING PROPERLY. SHE STATED THAT THE AXLE ON THE DRIVER SIDE WAS REPLACED SIX TIMES IN THREE MONTHS. THE DEALER STATED THAT THE AXLE IS TOO SHORT. THE CONTACT STATED THAT THE PARTS HAVE BECOME VERY COSTLY. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS, AND SPEED WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198507August 4, 2007
SUSPENSION:FRONT:CONTROL ARM
CONTROL ARM BEARINGS OF THE FRONT SUSPENSION ON MY AUDI A6 2.8 QUATTRO WAGON (MY 1999) SHOW EXCESSIVE WEAR AFTER ~80,000 MLS. OEM SEEMS TO BE AWARE OF SINCE IT DELIVERS COMPLETE REPAIR KITS THAT INCLUDE ALL CONTROL ARMS INSTEAD SINCE 2003. SAME FRONT SUSPENSION IS ALSO USED ON VW PASSAT AND AUDI A4 ALL WITH THE SAME ISSUES. RECALL IN GERMANY WAS DONE. WHY NOT IN USA? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196194July 12, 2007
TIRES:TREAD/BELT
EVENTS: SIGNIFICANT VIBRATION FROM RIGHT REAR OF CAR AT HIGH SPEEDS , AUDI A6 AT SPEEDS ABOVE 45 MPH. FAILURE: 2 OF 4 FUTURA 2000 TIRES ON CAR SHOWED WHAT SERVICE MANAGER DESCRIBED AS BELT SLIPPAGE OR SEPARATION. ONE TIRE WAS VISIBLY OVAL IN SHAPE WHEN TURNED ON DEALER BALANCING APPARATUS AND SECOND HAD ABNORMAL WEAR PATTERNS. OTHER 2 TIRES APPEARED OKAY. SET OF 4 TIRES WERE PURCHASED AT SAME TIME IN MID 2005 AND WERE USED APPROXIMATELY 50000 MILES , 70000 MILE TIRE, PURCHASED 4 NEW TIRES. DEALER KEPT 2 DEFECTIVES AND I KEPT 2 BETTER TIRES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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