Audi A3 Complaints (2016)

121 consumer complaints on file.

#11288953December 13, 2019
ELECTRICAL SYSTEM
VEHICLE WAS GARAGED AND FUNCTIONING UNDER NORMAL CONDITIONS. APPX. 64000 MILES. WHEN THE CAR WAS TURNED ON AND PUT IN REVERSE, THE REARVIEW CAMERA'S VIEW WAS MODERATELY VISIBLE, BUT GARBLED PAST ANY USEFUL VIEW. THIS DID APPEAR TO HAPPEN AFTER THE TRUNK WAS SIMPLY OPENED AND SHUT BEFORE GETTING IN THE CAR, ALTHOUGH THAT SHOULD HARDLY AFFECT THE ABILITY FOR THE CAMERA TO WORK OR NOT. THE NEXT TIME I STARTED THE CAR, I DID NOT OPEN THE TRUNK, AND THE PROBLEM PERSISTED. THE TIME AFTER THAT, I OPENED THE TRUNK AND SHUT IT AND IT WENT AWAY. THEN IT CAME BACK. THIS HAS BEEN GOING ON FOR OVER 2 MONTHS NOW AND WOULD APPRECIATE SOME RESOLUTION. TOO EARLY FOR SIMPLE ELECTRONICS LIKE A CAMERA TO BE BREAKING, HOWEVER, CHECKING OTHER AUDI VEHICLES TSBS INDICATES THIS PROBLEM IS COMMONPLACE AND REPAIR WORK HAS BEEN PRESCRIBED IN THE PAST TO REPLACE THE WIRING HARNESS AND/OR THE CAMERA. IF THE CAMERA IS NOT WORKING PROPERLY, IT COULD CREATE AN UNSAFE SITUATION WHILE DRIVING IN REVERSE THAT THE USE OF THE CAMERA IS SUPPOSED TO PREVENT - I.E. A CRASH OR ACCIDENT WITH A PEDESTRIAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265720October 2, 2019
UNKNOWN OR OTHER
I WAS DRIVING ON THE FREEWAY. ALL OF A SUDDEN I HEARD A LOUD SOUND AND THE SUNROOF SHATTERED. IT WAS A SUNNY DAY AND THERE WAS NOT MUCH TRAFFIC ON THE FREEWAY. THE SUNROOF SHADE WAS DRAWN SO IT CAUGHT GLASS THAT COULD HAVE FALLEN INSIDE THE CAR. THERE WERE NO OTHER OBJECTS CAUGHT IN THE SHADE, ONLY GLASS. I DON'T THINK IT WAS POSSIBLE THAT ANYTHING HIT THE SUNROOF. I DID NOT SEE ANYTHING, THERE WASN'T TRAFFIC OVERHEAD, AND THERE WEREN'T ANY LARGE VEHICLES NEAR MY CAR. THE SUNROOF JUST SUDDENLY SHATTERED WITH A LOUD SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256484September 18, 2019
AIR BAGS
I HAVE A 2016 AUDI A3 THAT HAS A CURRENT RECALL ON THE (PODS) SYSTEM AND THE DEALER AND AUDI USA TELLS ME THEY DO NOT HAVE THE PARTS AND HAVE NO IDEA WHEN IT WILL BE AVAILABLE! I DRIVE AND PICK UP MY 15 YEAR OLD GRANDSON TO SCHOOL EACH DAY AND I AM FEAR-FULL AUDI MUST BE MADE TO COME UP WITH THE PARTS. WHAT GOOD IS A RECALL BY NHTSA IF NOTHING GETS COMPLETED??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230233July 8, 2019
STRUCTURE:BODY
PURCHASED THIS CAR DECEMBER OF 2018 (6 MONTHS AGO), VEHICLE STILL UNDER WARRANTY. LATE JAN (A MONTH AFTER PURCHASE), WHILE DRIVING ON THE ROAD, THE LEFT SIDE BUMPER GRILLE, A LARGE PLASTIC PIECE FELL OFF. I THOUGHT IT WAS A FLUKE, SO I PURCHASED A REPLACEMENT PART AND PUT IT BACK INTO THE BUMPER. A MONTH LATER IN LATE MARCH, THAT SAME PIECE FELL OFF AGAIN WHILE I WAS DRIVING ON THE FREEWAY, CAUSED A LARGE BOOM NOISE AND WAS A HAZARD TO OTHER VEHICLES DRIVING AT HIGH SPEEDS ON THE FREEWAY. I TOOK IT BACK TO THE DEALER AND THEY REPLACED THE PART AGAIN. FAST FORWARD TO JUNE, THIS SAME PART ON THE RIGHT SIDE FELL OFF AGAIN WHILE DRIVING ON THE FREEWAY AND CAUSING THE SAME ROAD HAZARD FOR ALL VEHICLES. IN SUMMARY, WITHIN A SPAN OF 6 MONTHS THIS PART HAD FELL OFF 3 TIMES. THIS IS A DESIGN FLAW IN THE BUMPER DESIGN OF THIS CAR AND NEED TO BE INVESTIGATED, OTHERWISE IT'S A MAJOR ROAD HAZARD TO HAVE CAR PARTS FALLING OFF AND FLYING ON THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185773March 11, 2019
AIR BAGS
VW BOUGHT BACK MY 2016 A3 TWO YEARS AGO BUT I'M STILL RECEIVING THE RECALL INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162057December 17, 2018
FUEL/PROPULSION SYSTEM
CAR STALLS AFTER RUNNING, STALLS AT INTERSECTIONS. NO WARNING LIGHTS SHOW ON THE DASH AND RESTART IS NOT IMMEDIATE. LAST EVENT WAS IN CITY STOPPED AT STOP SIGN, STALLED WHEN ATTEMPTED TO ACCELERATE. SAME SYMPTOMS AS IN RECALL 17V508000. THIS HAS HAPPENED NO FEWER THAN 20 TIMES OVER THE LAST 2 YEARS. TODAY'S DATE DOCUMENTED TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154777November 29, 2018
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 AUDI A3. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. ALSO, AN ABNORMAL CLICKING NOISE AND SMOKE WERE PRESENT COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER (FLETCHERS JONES AUDI CHICAGO, 1111 N. CLARK ST, CHICAGO, IL) WHERE IT WAS DIAGNOSED THAT THE EXHAUST WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3. *TT CONSUMER HAS STATED THE PROBLEM IS STILL OCCURING AND SMOKING IS GETTING WORSE. DEALER REFUSES TO REPLACE OR REPAIR THE VEHICLE.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11067212February 6, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
TWICE I HAVE EXPERIENCED THE RANDOM LOSS OF POWER. THE FIRST TIME OCCURRED ON A LOCAL STREET, DRIVING APPROXIMATELY 40 MPH, AND ALL OF A SUDDEN THE VEHICLE STUTTERED AND LOST POWER. IT APPEARED AS IF THE VEHICLE WAS SLOWING DOWN, NOT EVEN COASTING BUT SLOWING DOWN CONSIDERABLY. I WAS REQUIRED TO PULL ONTO A SIDE ROAD. I RESTARTED THE CAR AND THE ISSUE DISAPPEARED. THE SECOND TIME OCCURRED ON THE HIGHWAY DRIVING IN THE LEFT LANE AT APPROXIMATELY 70 MPH. SAME ISSUE, CAR STUTTERED AND THEN LOSS POWER. THE CAR'S SPEED SLOWED CONSIDERABLE FAST, FROM 70 TO 30 IN APPRXIMATELY 5-7 SECONDS. WITH THE INABILITY TO ACCELERATE ON A THREE LANE HIGHWAY, IT WAS DIFFICULT TO MAKE MY WAY TO THE SHOULDER ON THE RIGHT SIDE OF THE ROAD. AFTER THE STUTTER, YOU CAN PRESS THE GAS PEDAL AND NOT ACCELERATION IS EXPERIENCED. I DID NOT NOTICE ANY WARNING LIGHTS ON THE INSTRUMENT PANEL. BROUGHT THE VEHICLE TO AUDI TO ADDRESS THIS ISSUE, AND THEIR RESPONSE WAS "WE DON'T SEE ANY FAULT CODES, THEREFORE WE HAVE NO RECORD OF IT HAPPENING", AND SENT ME OFF WITH A "GOOD LUCK" VEHICLE HAD APPRXIMATELY 12,000 MILES AND 15,000 MILES WHEN ISSUES OCCURRED. ALL DEALER RECOMMENDED MAINTANENCE WAS PERFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021558September 5, 2017
UNKNOWN OR OTHER
I HAVE A QUESTION THAT I WAS HOPING YOU COULD HELP ME WITH. MY FAMILY AND I HAVE BEEN LOYAL AUDI CUSTOMERS FOR OVER 15 YEARS AND WE HAVE PURCHASED MANY MANY VEHICLES FROM AUDI. ONE CAR THAT WE CURRENTLY HAVE IS A 2016 AUDI A3 CONVERTIBLE. WHEN THE CAR IS PUT IN "R" (REVERSE) THE CAR GOES FORWARD BEFORE GOING BACKWARD. THE CAR GOES FORWARD QUITE A BIT AS WELL, IF IT WAS JUST A FEW INCHES THEN I WOULDN'T HAVE AN ISSUE WITH IT BUT LIVING IN LOS ANGELES I HAVE TO STREET PARK AND PARALLEL PARK OFTEN THEREFORE IT IS VERY DANGEROUS THAT THIS IS HAPPENING. I TOOK IT INTO THE DEALERSHIP AND THEY STATED THAT THIS IS NORMAL AND IT DOES THIS BECAUSE ITS A 4 CYLINDER. I FIND THIS TO BE RATHER ODD. I HAVE NEVER HEARD OF A CAR GOING FORWARD BEFORE GOING BACKWARD WHEN PUT IN 'R".THE CAR IS IN GREAT CONDITION, NEVER BEEN WRECKED OR INVOLVED IN ANYTHING. I HAVE TRIED HOLDING THE BREAK BEFORE PUTTING IT IN "R', I HAVE TRIED REVERSING THE CAR WITH EMERGENCY BREAK ON AND OFF, ON A HILL AND ON FLAT LAND. THE RESULT IS ALWAYS THE SAME. COULD YOU PLEASE INFORM ME ON YOUR THOUGHTS OR ADVICE. THE DEALERSHIP SAYS ITS NORMAL AND THE CAR IS FINE THEREFORE I AM WRITING YOU. ALL THE CARS WE HAVE OWNED FROM AUDI: Q5, Q7, A7, A8 HAVE NOT DONE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021593September 5, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 AUDI A3. WHEN PLACING THE VEHICLE IN REVERSE, THE VEHICLE WOULD LUNGE OR ROLL FORWARD BEFORE REVERSING. THE MANUFACTURER AND AN UNKNOWN DEALER WERE CONTACTED, BUT COULD NOT PROVIDE A REMEDY. THE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019857August 26, 2017
VISIBILITY/WIPER
AUDI ETRON SUNROOF EXPLODED WHILE DRIVING. WHILE FUTZING WITH THE WINDOWS TRYING TO STOP THE "WOOP WOOP WOOP" AIR PRESSURE THING THAT HAPPENS WHEN THE WINDOWS ARE PARTIALLY OPEN, THE SUNROOF EXPLODED OUT OF THE CAR. SOUNDED LIKE A GUNSHOT, HAPPENED IN A SPLIT SECOND, SCARED THE BEJESUS OUT OF ME. THE ENTIRE CENTER OF THE SUNROOF DISAPPEARED INSTANTLY. THE DEALER SAYS TO REPLACE IT MIGHT TAKE WEEKS, AND COST THOUSANDS. APPARENTLY, THEY HAVE TO REPLACE ALL OF THE GLASS ON THE ROOF, TAKE OFF THE DOORS, AND GUT THE INTERIOR ROOF. ARGH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011845July 31, 2017
FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
A-RECALL SUCTION PUMP SMELL INSIDE CAR LEAK VAP SYSTEM GAS A-RECALL SIDE MARKER LIGHTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002951July 4, 2017
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I BOUGHT A CPO 2016 A3 1.8T FROM AUDI OF PALO ALTO ON MAY 20, 2017 WITH A LITTLE UNDER 19100 MILES. GREAT FAST CAR. UNTIL JUNE 17, 2017 WHEN IT HAD 19878 MILES. THE CAR STARTED TO STUTTER/SPUTTER/JERK WHILE ON THE FWY. I WAS GOING ABOUT 50-60MPH ON THE FWY, CRUISING, AND THEN IT STUTTERED. IT LOST THE POWER TO ACCELERATE TO KEEP UP THE FWY PACE AND IT SLOWED DOWN CONSIDERABLY SO I PULLED OVER. I HAD IT TOWED TO THE NEAREST DEALER (AUDI OF CONCORD). IT WAS THERE FROM 6/17 TO 6/29. DEALER SAID IT HAD A FAULTY TURBO, STATING THE WASTEGATE FAILED, SO THEY REPLACED THE ENTIRE TURBO. I GOT THE CAR BACK WITH ABOUT 20072 MILES, SO APPARENTLY THEY DID SOME ROAD TESTS. YESTERDAY, JULY 3, 2017, WHILE PICKING UP SOME GIFTS FOR MY DAUGHTER'S BIRTHDAY, THE ISSUE CAME BACK AGAIN. THIS TIME, MY WIFE AND 2 SMALL CHILDREN WERE IN THE CAR. WE WERE CRUISING AROUND 60-65 MPH. IT WAS SCARIER AS I HAD TO THINK FOR THEIR SAFETY FIRST AND FOREMOST. IMAGINE A CAR THAT SUDDENLY LOST ACCELERATION POWER ON THE FREEWAY AT AROUND 6:30PM. WE EASILY COULD HAVE GOTTEN REAR-ENDED. ANYWAY, I RESEARCHED ON AUDI'S RELIABILITY AND DID READ ON SOME COMMENTS ABOUT HOW LOUSY THEY ARE. I GAMBLED AND DECIDED TO BUY ONE ANYWAY. BOY DID I LOSE BIG. AT THIS POINT, I'D RATHER HAVE A KIA OR CHEVY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000378June 21, 2017
ENGINE
DRIVING 50-60 MPH ON THE FWY WHEN ALL OF A SUDDEN THE CAR STARTED TO JERK/STUTTER AND THEN IT LOST SPEED. THE JERKING IS SIMILAR TO A NEW DRIVER LEARNING HOW TO DRIVE A MANUAL TRANSMISSION WHERE YOU'RE THROWN FWD AND BACK SOMEWHAT VIOLENTLY. AS I TRIED TO ACCELERATE BACK TO FWY SPEED, IT WOULDN'T ACCELERATE. IT KEPT SLOWING DOWN INSTEAD. NO CEL ILLUMINATED. I DECIDED TO EXIT AND PULLED INTO A PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984399May 9, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WE RECEIVED TWO SAFETY RECALLS FROM AUDI: NHTSA RECALL #16V647 AND #16V642. WE WERE INFORMED BY AUDI THAT THE SERVICE WOULD HAVE TO BE COMPLETED BY AN AUTHORIZED AUDI DEALER. THE CLOSEST AUDI DEALER IS IN HONOLULU, WHICH WOULD REQUIRE US TO SHIP OUR CAR FROM MAUI. GIVEN THIS WAS AN AUDI RECALL, IT WAS MY EXPECTATION THAT THEY WOULD EITHER PAY THE COSTS OR AUTHORIZE THE WORK TO BE DONE ON MAUI BY THE VW DEALER, WHICH IS ONE OF AUDI'S SISTER COMPANIES. NEITHER RECALL HAS BEEN COMPLETED AS OF TODAY. SINCE THESE ARE SAFETY RECALLS, I WOULD FULLY EXPECT AUDI TO PAY FOR ALL COSTS AS WELL AS THE INCONVENIENCE OF NOT HAVING A CAR FOR AT LEAST A WEEK, DUE TO INTER-ISLAND SHIPPING SCHEDULES. ALTHOUGH AUDI CLAIMS THEY WOULD CONSIDER COMPENSATING US FOR OUT OF POCKET COSTS, BASED ON A RECENT REPAIR THAT IS COVERED BY OUR WARRANTY, I DO NOT TRUST THAT AUDI WILL COMPENSATE US. ON APRIL 25, 2017, THE PASSENGER SEAT BELT AND AIR BAG ALERT LIGHTS LIT UP FOR NO REASON. THE OWNER'S MANUAL SAID THAT WHEN BOTH LIGHTS ARE ON, THE OWNER SHOULD GET THE CAR TO A TECHNICIAN IMMEDIATELY. WE HAD THE CAR EVALUATED AND REPAIRED BY THE LOCAL VW DEALER, PAYING FOR IT OUT OF POCKET. ON MAY 1, I CONTACTED AUDICARE TO GET UNDERSTAND THE REIMBURSEMENT PROCESS. I WAS TOLD TO SEND IN THE WORK ORDER AND PROOF OF PAYMENT AND THEY WOULD PROCESS IT UNDER THE WARRANTY COVERAGE. THE CASE NUMBER THEY ASSIGNED US IS CASE NUMBER 170475720. COPIES ARE ATTACHED. TODAY, MAY 8, I CALLED AUDI TO CONFIRM RECEIPT AND WAS INFORMED THAT THEY ARE NOT GOING TO COMPENSATE US. THEIR REASONING IS THAT BECAUSE THE WORK WAS NOT DONE BY AN AUDI TECHNICIAN, THEY WOULD NOT PAY FOR THE COST. HOWEVER, GIVEN THIS WAS A SAFETY ISSUE RELATED TO A FAULTY AIRBAG SENSOR, WE HAD TO GET THE CAR TO A TECHNICIAN IMMEDIATELY. GIVEN THIS WAS A SAFETY RELATED ISSUE, THERE WAS NO WAY WE COULD SHIP THE CAR TO AN AUDI DEALER ANYWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954252February 13, 2017
TIRES, TIRES:SIDEWALL
CONTINENTAL PROCONTACT 225/45R17 91H DOT AF7RWBRD4615 RIGHT FRONT TIRE SIDEWALL BLEW OUT AFTER GOING OVER SMALL DRIVEWAY CURB AT VERY LOW SPEED VEHICLE 2016 AUDI A3 ETRON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948733January 31, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2016 AUDI A3. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, IT WAS INFORMED THAT THE VEHICLE CAUGHT ON FIRE. IT WAS UNKNOWN HOW THE FIRE WAS EXTINGUISHED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10944395January 11, 2017
ELECTRICAL SYSTEM
THERE IS NO WARNING, AND NO IGNITION LOCKOUT, WHEN THE ETRON POWER PORT DOOR AND COVER IS LEFT OPEN AT THE FRONT OF THE CAR. (THE POWER PORT IS HOW TO RECHARGE THE BATTERIES IN THE CAR). THIS ALLOWS WATER TO BE FORCED INTO THE HIGH VOLTAGE ELECTRICAL SYSTEM WHEN DRIVING IN THE RAIN, WHICH COULD TRIGGER AN ELECTRICAL FIRE OR MALFUCTION IN THE SYSTEM AND POSSIBLY EXPLODE THE LITHIUM ION BATTERIES THAT POWER THE CAR. THE PROBLEM WAS FIXED ON THE 2017 MODEL, BUT THERE IS NO SOLUTION (YET) FOR A 2016 ETRON ACCORDING TO DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929393December 1, 2016
POWER TRAIN
THIS IS IN REGARDS TO THE A3 E-TRON. THERE IS A DELAY BETWEEN STARTING THE CAR AND THE CAR BEING ENGAGING THE POWERTRAIN AND BEING "READY" TO DRIVE. DURING THAT DELAY, ONE IS ABLE TO PUT THE CAR IN GEAR BEFORE THE ENGINE IS 'READY'. THIS CREATES SITUATIONS WHERE YOU CAN PUT THE CAR IN GEAR ON A HILL, AND THE CAR ROLLS BACKWARDS AND YOU DO NOT HAVE STEERING OR POWER BREAKS TO STOP THE CAR. THE ONLY WAY TO REGAIN CONTROL OF THE CAR IS TO TO PUT YOUR FOOT ON THE BREAK (WITHOUT POWER STEERING), PUT THE CAR IN GEAR, AND POWER CYCLE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920211October 31, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 AUDI A3. THE CONTACT STATED THAT THE FUEL PUMP WAS FAILING. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN....UPDATED 12/14/16 *BF UPDATED 08/10/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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