Acura TSX Complaints (2012)

145 consumer complaints on file.

#11142448October 24, 2018
STRUCTURE:BODY, SUSPENSION, WHEELS
I TRAVELED 150 MILES TO PURCHASE A 2012 ACURA TSX AT CALIDAD MOTORS IN CONCORD CA. I WAS TOLD MY DEAL WENT THROUGH SO THAT IS WHY I DROVE THAT FAR. WHEN I GOT THERE, CHECKED OUT THE CAR AND STATED THE ISSUES TO THE DEALERSHIP, WHICH WERE PROMISED IN THE DEAL PAPER WORK THAT THEY WOULD GET FIXED. I HAVE CONTACTED DEALER AND THE DEALERSHIP REFUSES TO CONTACT ME BACK OR ASSIST ME IN THIS REPAIR. I EXPRESSED THAT THEY SOLD ME A VEHICLE THAT HAD BEEN IN AN ACCIDENT, DUE TO WHAT THE REPAIR SHOP HAD TOLD ME. I WAS TOLD TO SEND IN THE PHOTOS AND A VIDEO OF THE DAMAGED BUMPER AND FOG LAMP AREA. THEY STILL HAVE NOT RESPONDED TO ME. SINCE THEN, MY BUMPER HAS FALLEN OFF AND CAUSED DAMAGE TO THE VEHICLE. I HAD MY HUSBAND PUT THE BUMPER BACK ON TO THE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11141898October 22, 2018
STEERING
WHILE DRIVING ON A HIGHWAY THE 'CHECK POWER STEERING SYSTEM LIGHT' CAME ON AND LOCKED MY STEERING WHEEL. THIS VERY DANGEROUS AND CONIDERED LIFE RISK- NO PRIOR WARNING AT ALL GIVEN. MY CAR ONLY HAS 74K MILES, NEVER THOUGHT THIS COULD HAPPENED AT SUCH LOW MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130457September 20, 2018
ELECTRICAL SYSTEM, STEERING
TWO DAYS AGO I WAS DRIVING ACURA TSX 2012 ON THE HIGHWAY AND ALL OF A SUDDEN I HAD A MESSAGE WARNING CHECK POWER STEERING AND THE DRIVE WHEEL COMPLETELY LOCKED. IT LASTED A COUPLE OF MINUTES. TOOK THE CAR TO AN ACURA SERVICE CENTER AND HAD TO REPLACE THE ESO UNIT. THIS IS A SERIOUS ISSUE THAT NEEDS TO BE ADDRESSED WITH PRIORITY BEFORE PEOPLE DIE OR A TRAGEDY HAPPENS. IT IS NOT BEING ATTENDED AS IT SHOULD AS A HIGH LIFE THREATAMING ISSUE. ACURA HAS THE NUMBERS OF THE REPLACED UNITS AND NEEDS TO TAKE ACTION. I EXPECTED MORE FROM A HIGH QUALITY COMPANY. WHAT DOES IT NEED IN ORDER TO BE CALLED IN RECALL, THIS IS AN ANTICIPATED DEATH THAT CAN BE AVOIDED.. PLEASE TAKE IMMEDIATELY ACTION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130040September 18, 2018
STEERING
WHILE DRIVING TO WORK THIS MORNING ALL SUDDENLY MY CAR POWER STEERING SYSTEM FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128834September 11, 2018
STEERING
VEHICLE HAS LESS THAN 57K MILES AND FANTASTICALLY MAINTAINED. WHILE DRIVING WITH MY 3.5 YEAR OLD DAUGHTER THIS AFTERNOON, THE POWER STEERING LIGHTS AND MESSAGE CAME UP AND THE STEERING IMMEDIATELY FAILED CAUSING PANIC FOR MY DAUGHTER'S AND MY SAFETY. THE INFOTAINMENT SYSTEM ADVISED OF THE PROBLEM AND SUGGESTED TO TURN VEHICLE OFF THEN BACK ON AND THE PROBLEM PERSISTED FOR THE NEXT 4 MINUTES OF DRIVING THEN A MANDATORY STOP WAS MADE, VEHICLE TURNED OFF AND SAT FOR 20 MINUTES THEN STARTED AGAIN AND PROBLEM WAS NONEXISTENT BUT WHILE DRIVING FOR ANOTHER 4 MINUTES, THE SYSTEM SHUT OFF AGAIN WITHOUT WARNING. LUCKILY I WAS NEAR MY HOME ABLE TO PARK. THIS WAS AN AWFUL FEELING AND I FEARS FOR MY DAUGHTER'S AND MY LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122743August 27, 2018
STEERING
DRIVING IN STOP AND GO TRAFFIC AND SUDDENLY THE CHECK POWER STEERING SYSTEM WARNING LIGHT CAME ON AND I LOST ALL POWER STEERING TO THE VEHICLE. THE WHEEL WAS ABLE TO BE TURNED WITH SIGNIFICANT STRENGTH BUT WILL NEED TO GO IN FOR REPLACEMENT OF THE EPS SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122843August 27, 2018
STEERING
WHILE PULLING INTO A PARKING LOT, THE POWER STEERING QUIT COMPLETELY. TOOK VEHICLE TO DEALER AND THEY REPLACED THE EPS CONTROL UNIT AT A COST OF ABOUT $1800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119424August 12, 2018
STEERING
DRIVING APPROXIMATELY 35 MPH ON RESIDENTIAL COLLECTOR ROAD POWER STEERING FAILURE MESSAGE APPEARED AND STEERING WHEEL INSTANTLY BECAME ALMOST IMPOSSIBLE TO TURN. FORTUNATE ABLE TO WRESTLE STEERING AND TURN INTO RESIDENTIAL NEIGHBORHOODCOMING TO A COMPLETE STOP. TURNED CAR OFF TO INVESTIGATE ISSUE. UPON TURNING CAR BACK ON NO FAILURE LIGHT APPEARED AND NOW APPEARS OK TO DRIVE? IT WILL BE TAKEN TO SHOP FOR DIAGNOSTIC TESTING BUT LIKELY THIS IS THE ELECTRIC POWER STEERING UNIT. IF THIS HAPPENED SUDDENLY ON A A HIGHER SPEED TURN OR CURVE DRIFTING INTO ONCOMING TRAFFIC MORE THAN LIKELY. AN INABILITY TO STEER YOUR CAR JUST DRIVING DOWN THE ROAD WITH NO EXTERNAL EVENT IS A MAJOR SAFETY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118871August 10, 2018
STEERING
MY HUSBAND WAS DRIVING AND WE WERE ON OUR WAY TO A WEDDING IN SANTA ROSA CALIFORNIA WE LIVE IN VALLEJO CALIFORNIA WE WERE GOING ON THE HIGHWAY AT ABOUT 60 MILES PER HOUR AND THE CHECK POWER STEERING SYSTEM LIGHT CAME ON AND IT BECAME VERY HARD TO STEER MY HUSBAND PULLED OVER AT A GAS STATION AND WE SAT FOR ABOUT AN HOUR TURN THE CAR BACK ON AND IT WAS RESET IT WAS GOOD ABOUT 3 DAYS LATER I WAS DRIVING DOWN HIGHWAY 80 IN THE MIDDLE OF THE DAY GOING ABOUT 65 MILES PER HOUR AND THE LIGHT CAME ON AGAIN IT BECAME VERY HARD TO STEER I TRIED TO PULL OFF OF THE ROAD BUT THE SLOWER YOU GO THE HARDER IT IS TO STEER IT WAS VERY SCARY AND CARS WERE COMING PAST ME VERY QUICKLY I HAD TO PULL OVER IN AN UNSAFE AREA I LOOKED IT UP ONLINE AND APPARENTLY IT'S THE EPS MODULE THAT HAD GONE OUT IT'S HAPPENED TO A LOT OF OTHER PEOPLE BETWEEN 60 AND 81000 MILES SINCE THIS IS A ELECTRONIC MODULE PROBLEM I THINK THAT ACURA SHOULD PAY FOR IT IT'S ALSO VERY UNSAFE TO HAVE YOUR STEERING GO OUT WHEN YOU'RE GOING DOWN THE HIGHWAY AND IT BECOMES EXTREMELY HARD TO TURN TO GET OFF OF THE FREEWAY OR TURN DOWN A ROAD I'M LUCKY THAT NOTHING HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118457August 8, 2018
STEERING
STATIONARY VEHICLE. WITH NO WARNING, ALL MY POWER STEERING SENSORS STARTED BLINKING AND CHIMING WHEN TURNING ON MY VEHICLE. THE ELECTRIC STEERING IS COMPLETELY GONE. UPON RESEARCHING THIS ISSUE, IT TURNS OUT THIS IS A MASSIVE PROBLEM FOR ACURA AND HONDA AND YET NO RECALL HAS BEEN MADE??? INSTEAD HONDA/ACURA ARE CHARGING, AND I QUOTE DIRECTLY FROM THE ACURA TECHNICIAN 'OVER $1000, UNDER $3000' TO FIX THE ISSUE. WHY IS THERE NOT A RECALL? THIS CAN TECHNICALLY HAPPEN WHILE DRIVING, WHEN THE CAR IS AT SPEED. SOMEONE WOULD BE KILLED, EASILY, ESPECIALLY IF DRIVING ON ROADS THAT HAVE TURNS AND/OR CURVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118466August 8, 2018
STEERING
AS I WAS DRIVING TO WORK THE EPS INDICATOR CAME ON AND I LOST POWER STEERING. I WAS DRIVING 65 MILES AN HOUR ON THE HIGHWAY. I WAS ABLE TO TURN THE WHEEL BY MUSCLING THROUGH IT BUT IT WAS EXTREMELY DIFFICULT TO TURN AND I WOULD NOT HAVE BEEN ABLE TO MAKE ANY TIGHT OR SHARP TURNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115814August 5, 2018
STEERING
I DROVE MY CAR TO THE STORE WITH NO PROBLEM BUT WHEN I LEFT THE STORE AND STARTED MY CAR AND IT HAD A POWER STEERING FAILURE WARNING. I HAD TO DRIVE HOME WITHOUT POWER STEERING MAKING IT DIFFICULT TO TURN. UPON SEARCHING THIS ISSUE THERE ARE NUMEROUS OTHER COMPLAINTS FOR THE EXACT SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115619August 3, 2018
STEERING
I WAS DRIVING MY TSX AND ROUNDED A CORNER AS THE EPS LIGHT CAME ON AND THE POWER STEERING WAS NO LONGER WORKING. I WAS UNABLE TO TURN THE STEERING WHEEL AT ALL AT THIS POINT. LUCKILY, I WAS CLOSE TO MY HOUSE AND WAS ABLE TO PULL OFF THE SIDE OF THE ROAD NEAR MY DRIVEWAY. MY BOYFRIEND LATER WENT OUT AND STARTED THE CAR AND THE WARNING SIGN HAD DISAPPEARED AND THE CAR SEEMED TO FUNCTION AT THAT TIME. THREE DAYS LATER MY BOYFRIEND WAS DRIVING THE CAR WHEN THE LIGHT CAME BACK ON, THE POWER STEERING WENT OUT AND HE NEARLY LOST CONTROL AS WE WERE IN THE MIDDLE OF A TURN ON THE ROAD. WE FELT VERY FORTUNATE THAT NO OTHER CARS WERE NEAR AT THE TIME. THIS IS EXTREMELY DANGEROUS AND I AM UTTERLY SHOCKED THAT ACURA HAS NOT RECALLED THIS PART. MY CAR IS A 2012 WITH ONLY 53K MILES ON IT. I BUY ACURA VEHICLES BECAUSE THEY ARE SUPPOSED TO BE RELIABLE AND SAFE. THIS IS JUST VERY SHOCKING THAT ACURA DOES NOT SEEM THIS TO BE A SAFETY HAZARD AND CORRECT THE ISSUE FOR THEIR CUSTOMERS BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113689July 25, 2018
STEERING
TURNING LEFT INTO MY NEIGHBORHOOD, THERE WAS DASH WARNING MESSAGE FOR COMPLETE POWER STEERING FAILURE. IT TOOK A MASSIVE EFFORT, ON MY PART, TO TURN THE WHEEL AND COMPLETE THE TURN IN FRONT OF TRAFFIC. AS I WAS IN MY NEIGHBORHOOD, I WAS NURSING THE VEHICLE BACK TO MY RESIDENCE. ABOUT TWO MINUTES LATER, AFTER THE EVENT, THE WARNING LIGHT WENT OFF, AND THE POWER STEERING STARTED TO WORK AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113399July 24, 2018
ELECTRICAL SYSTEM, STEERING
I HAVE A 2012 ACURA TSX THAT HAS HAD NO PRIOR ISSUES BEFORE THIS ONE. WHILE DRIVING ON THE HIGHWAY MY STEERING WHEEL LOCKED UP AND THE MESSAGE CHECK POWER STEERING CAME ACROSS THE DASH. THE ELECTRONIC POWER STEERING MODULE FAILED CAUSING MY STEERING WHEEL TO LOCK UP. THIS WAS VERY DANGEROUS AS I NO LONGER HAD CONTROL OF THE CAR AND WAS UNABLE TO TURN THE WHEEL. I HAVE SEEN AT LEAST 100 COMPLAINTS OF THIS ISSUE HAPPENING TO OTHER OWNERS WHILE ON THE HIGHWAY, IN BUSY INTERSECTIONS, AND WHILE DRIVING. I LIVE IN THE UPSTATE OF SOUTH CAROLINA AND THERE IS MAJOR ROAD CONSTRUCTION GOING ON. THIS MEAN NO EMERGENCIES LANES, ONLY TWO LANE AND CONCRETE DIVIDERS SO THERE IS NO WAY TO PULL OFF THE ROAD. THEREFORE THIS IS A FATAL ACCIDENT WAITING TO HAPPEN. THIS DEFINITELY NEEDS TO BE CHECKED OUT FOR A RECALL SO THAT NO ONE LOSES THERE LIFE BECAUSE ACURA WOULD RATHER KEEP CHARGING PEOPLE $1,500.00 TO FIX IT INSTEAD OF REPORTING A RECALL FOR A FAULTY PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113429July 24, 2018
STEERING
TL* THE CONTACT OWNS A 2012 ACURA TSX. WHILE STARTING THE VEHICLE, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EPS MODULE AND POWER STEERING RACK ASSEMBLY NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 72,553.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113076July 23, 2018
STEERING
STEERING WHEEL LOCKED UP. COULD NOT DRIVE AS A RESULT OF BEING UNABLE TO MOVE THE WHEEL. THE POWERING STEERING WARNING INDICATOR CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112897July 22, 2018
STEERING
STEERING WHEEL COMPLETELY LOCKED UP WHILE, LUCKILY, STATIONARY IN A PARKING LOT. THIS HAPPENED AT MIDNIGHT AFTER ATTENDING AN EVENT. AS A SINGLE WOMAN, IT WAS DANGEROUS FOR ME TO WAIT FOR ROADSIDE ASSISTANCE IN AN UNLIT PARKING LOT FOR AN HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111936July 17, 2018
ELECTRICAL SYSTEM, STEERING
I WAS DRIVING ON A SIDE STREET, ROUGHLY 25MPH WHEN MY POWER STEERING LIGHT CAME ON AND THE VEHICLE'S STEERING LOCKED UP. I PULLED OVER AND QUICKLY READ THE MANUAL, WHICH SAID TO RESTART THE CAR AND IF THE LIGHT GOES OFF, THE CAR IS OK. AFTER DOING SO, THE CAR WAS STEERING AS EXPECTED AND I WAS ABLE TO RETURN HOME SAFELY. THE CAR WAS FINE FOR 2 DAYS. THE THIRD MORNING, I AM LEAVING FOR WORK AND DRIVING ON A SIDE STREET AND THE SAME THING HAPPENED - THE LIGHT CAME ON AND THE VEHICLE'S STEERING SEIZED, EXCEPT THIS TIME RESTARTING DID NOT HELP. I TRIED SEVERAL TIMES BEFORE SUCCUMBING TO THE FACT THAT IT WAS NOT GOING TO HELP. I HAD TO LEAVE MY CAR IN THE STREET AND UBER TO WORK, WORK WITH AAA AND THE LOCAL ACURA DEALERSHIP TO GET MY CAR IN FOR REPAIR. IT WAS THE ESP THAT HAD FAILED. WITH PARTS AND LABOR THE BILL WAS $1,600. THE CAR HAS 77K MILES ON IT. THIS PART SHOULD LAST AT LEAST TO 100K, IF NOT THE LIFE TIME OF THE VEHICLE. LUCKILY FOR ME I WAS NOT ON THE HIGHWAY, OPERATING A VEHICLE WITH NO STEERING IS VERY SCARY AND VERY DANGEROUS. THIS IS A SERIOUS ISSUE THAT NEEDS TO BE RECALLED BY ACURA BEFORE SOMEONE IS KILLED. I BOUGHT AN ACURA BECAUSE I TRUST THEM, THEIR CARS AND THEIR BRAND AND I AM INCREDIBLY DISAPPOINTED IN THEIR LACK OF CARE AND SAFETY OF THEIR CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110411July 10, 2018
STEERING
WHILE DRIVING STEERING WHEEL LOCKED AND THEN AGAIN WHEN I TURNED IT ON TO GO TO WORK WHICH I WAS UNABLE TO MOVE THE CAR. THE STEERING WHEEL WOULD NOT MOVE RIGHT NOR LEFT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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