Acura TSX Complaints (2009)

91 consumer complaints on file.

#10336771June 17, 2010
SERVICE BRAKES, HYDRAULIC
ABNORMAL BRAKE WEAR: I BOUGHT THIS CERTIFIED, ONE-YEAR-OLD DEALER DEMO IN JANUARY WITH APPROX. 10,000 MILES ON IT. BETWEEN THEN AND A SERVICE APPOINTMENT IN LATE APRIL, I PUT ANOTHER 8,500 MOSTLY HIGHWAY MILES ON THE CAR. AT THE SERVICE APPOINTMENT I WAS TOLD THAT I NEEDED TO REPLACE THE REAR BRAKES AS THEY WERE ON THE VERGE OF FAILURE. I WAS ALSO TOLD SUCH EXCESSIVE WEAR WAS COMMON IN THIS MODEL AS WELL AS THE HONDA ACCORD. I HAVE NEVER HAD TO REPLACE BREAKS AT 18,500 MILES, MUCH LESS AFTER 8,500. I WAS SHRUGGED OFF BY THE SERVICE DEPARTMENT AND BASICALLY INSTRUCTED THAT MY BEST OPTION WAS TO PURCHASE A LIFETIME WARRANTY ON THE PADS TO HELP OFF-SET THE COSTS OF CONSTANTLY REPLACING THEM (THIS WAY I'M ONLY OUT TIME AND LABOR) DUE TO A BRAKING SYSTEM THAT THE DEALERSHIP ADMITTED HAD A DESIGN FLAW BUT THAT THEY SOMEHOW COULDN'T FIX. I DON'T UNDERSTAND WHY HONDA/ACURA IS ALLOWED TO BLOW OFF REPAIRING A DEFECT IN A SAFETY COMPONENT AS CRITICAL AS THE BRAKING SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335785June 11, 2010
SERVICE BRAKES, HYDRAULIC
2009 ACURA TSX. BRAKES AND ROTORS HAD TO BE REPLACED AT 23,000 MILES. NO WARNING FROM DEALER OF POTENTIAL CLASS ACTION OR ITS RESULTS WHEN CALLING TO MAKE AN APPOINTMENT. PRICE ACURA, DOVER DE. GAVE ME A THREE WEEK WINDOW SO I WENT TO MEINEKE, REPLACED FOR $412. DEALER REFUSES TO REIMBURSE. ACURA REFUSES TO ADMIT A DEFECT. THERE ARE TWO OTHER 2009, 2010 ACURA TSX'S IN OUR FAMILY AND THEY WEREN'T NOTIFIED EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335083June 7, 2010
ELECTRICAL SYSTEM, EQUIPMENT
THIS IS IN REFERENCE TO A 2009 ACURA TSX W/TECHNOLOGY PACKAGE. I UNDERSTAND THAT THE RADIO SYSTEM WOULDN'T NORMALLY BE CONSIDERED AS PART OF A SAFETY ISSUE, BUT THE LOUDNESS AND SEVERITY OF NOISE DURING THE EVENT COULD STARTLE SOMEONE TO ERRATIC STEERING MOMENTARILY. I WAS DRIVING DOWN THE INTERSTATE LAST SATURDAY, 05 JUNE 2010, WHEN A CALL CAME IN TO MY PHONE (HANDS-FREE LINK) THE RADION BEGAN TO MUTE AND THEN THE RADIO BEGAN SCREECHING AT VERY HIGH VOLUME. I COULD NOT TURN IT OFF BY PRESSING THE ON/OFF BUTTON ON THE RADIO AND I COULD NOT DECREASE THE VOLUME. I HAD TO PULL OVER IMMEDIATELY AND TURN THE MOTOR OFF. ONCE OFF, I RESTARTED THE CAR AND TRIED TO INITIATE A HANDS-FREE CALL AND THE SAME THING HAPPENED AGAIN. AND AGAIN, I HAD TO TURN THE CAR OFF TO STOP THE NOISE. I CAN'T IMAGINE WHAT SORT OF DAMAGE THIS MIGHT HAVE DONE TO THE SPEAKERS OR RADIO/AMPLIFIER. I CALLED THE DEALER TODAY AND THE SERVICE ADVISOR SAID HE HAD HEARD NOTHING ABOUT SUCH A PROBLEM, BUT WOULD CHECK INTO DATA BASES AND GET BACK WITH ME. HAS ANYONE ELSE EXPERIENCED A PROBLEM LIKE THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332686May 28, 2010
SERVICE BRAKES, HYDRAULIC
1. EXCESSIVE BRAKE PAD WEAR WAS NOTED ON INBOARD SIDE OF REAR BRAKES DURING ROUTINE SERVICE (AT 21,000 MILES). 2. PADS WERE REPLACED BY DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332443May 27, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2009 ACURA TSX. AT 17K MILES THE DEALERSHIP SAID THERE WAS 7 MM LEFT OF REAR BRAKE PADS. AT 23K THE BRAKES STARTED TO SQUEAL. DEALER SAID 3MM LEFT AND NEEDED REPLACEMENT. WHEN LEFT, THE SQUEALING WAS GONE. AT 26K THEY STATE THERE IS 00MM LEFT. THE DEALERSHIP WILL NOT CORRECT THE PROBLEM. NO BREAK PAD SHOULD WEAR OUT IN THIS SHORT AMOUNT OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332243May 25, 2010
TIRES, TIRES:SIDEWALL
I HAVE HAD TWO MICHELIN PILOT HXMXM4 SIZE 225R17 93V TIRES FAIL ON MY 2009 ACURA TSX, THESE WERE THE ORIGINAL TIRES. BOTH TIRES HAD BREAKS IN THE SIDEWALLS WITH A "W" PATTERN. I FOUND THESE DEFECTS ON ONE TIRE WHICH ONLY HAD 1700 MILES ON IT, THE SECOND TIRE FAILED WITH 7400 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331704May 22, 2010
SERVICE BRAKES, HYDRAULIC
BRAKES ON ACURA 2009 TSX WEARING MORE FREQUENTLY THAT THEY SHOULD. MY ACURA BEGAN TO MAKE NOISE 2 DAYS AGO. IT SEEMED LIKE IT WAS COMING FROM THE DRIVERS SIDE WHEEL, BUT I COULDN'T TELL IF IT WAS FRONT OR BACK. I DROPPED IT OFF AT THE DEALERSHIP AT 7:00 AM THIS MORNING AND TOLD THEM TO CALL ME AFTER THEY IDENTIFIED THE PROBLEM AND BEFORE THEY MADE ANY REPAIRS. THEY SAID THEY RECOMMEND BRAKE PADS BEING CHANGED EVERY 15,000 MILES. I HAVE NEVER HAD TO DO THAT FOR ANY VEHICLE I'VE OWNED (I AM ON MY 3RD ACURA AND NEVER HAD THIS ISSUE WITH THE 2 TLS I HAD). THEY SAID THEY WOULD COVER THE FRONT, BUT I NEEDED TO PAY FOR THE BACK. APPROX. $350 FOR THE WORK AND MATERIALS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330428May 14, 2010
SERVICE BRAKES, ELECTRIC
I PURCHASED MY ACURA TSX 2009 IN JUNE 2009. I CURRENTLY HAVE 25,000 MILES, ALMOST ALL OF WHICH ARE HIGHWAY MILES. JUST BEFORE 20,000 MILES THE REAR BRAKES BEGAN TO SQUEAK. I BROUGHT THE CAR TO THE DEALER AND SURE ENOUGH THE FRONT BRAKES ARE TOTALLY FINE AND THE REAR BREAKS NEED TO BE REPLACED IMMEDIATELY, FOR $241. (AS A SIDE NOTE: I CONTACTED HONDA OF AMERICA WHO CLAIMS TO KNOW NOTHING ABOUT THE LAWSUIT HONDA HAS AGREED TO SETTLE OVER EXACTLY THIS PROBLEM, "UNREASONABLE WEAR DUE TO DEFECTIVE DESIGN THAT CAUSED EXCESSIVE FORCE TO BE APPLIED TO THE VEHICLE'S REAR WHEELS." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325425April 13, 2010
SERVICE BRAKES, ELECTRIC
REAR BRAKE PADS WERE WORN OUT AND NEEDED TO BE REPLACED AT 16K MILES ON MY NEW ACURA TSX 2009 CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324055April 6, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2009 ACURA TSX, THE BRAKES KEEP PREMATURELY WEARING OUT AND HAVING TO REPLACE THEM EVER 12-15K MILES, I AM ALREADY ON MY SECOND SET OF BRAKES FOR THE REAR, DEALERSHIP STATES THAT THIS IS NORMAL WEAR AND TEAR ON VEHICLE AND I DISAGREE, CANADA PUT OUT A SERVICE BULLETIN ABOUT THEIR REAR BRAKES AND REPLACE THE PAD AND CALIPERS. ACCORDS IN THE SAME YEAR HAVE THE SAME PROBLEM, PREMATURE BRAKE WEAR. INSIDE WEARS FASTER THAN OUTSIDE AS WELL. THIS IS AN UNNECESSARY EXPENSE AND ANNOYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322158March 25, 2010
SERVICE BRAKES, HYDRAULIC
REAR BRAKES ON A 2009 ACURA TSX HAVE WORN EARLY, WELL BEFORE THE FRONT BRAKES HAVE WORN DOWN. FRONT BRAKES ARE AT 70+% LIFE, WHILE THE REARS ARE ALREADY WORN TO WITHIN 1MM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320999March 19, 2010
SERVICE BRAKES, HYDRAULIC
NORMAL DRIVING, REAR BRAKES WORN OUT PREMATURELY. OE BRAKES WORN OUT AT 13600 MILES, REPLACEMENT BRAKES ARE CURRENTLY BEING REPLACED AT 35300 MILES (I AM CURRENTLY AT THE DEALER). REAR BRAKES ARE WEARING OUT ON THE INSIDE PADS. POSSIBLE CALIPER ISSUE. FRONT BRAKES ARE WEARING NORMALLY. RECALL HAS BEEN ISSUED FOR CANADIAN MODELS OF THIS CAR, US MODELS ARE YET TO BE RECALLED FOR THIS SAME ISSUE. HONDA ACCORDS HAVE SIMILAR PREMATURE WEAR ISSUE. HONDA IS YET TO ACKNOWLEDGE THE ISSUE FORMALLY EVEN THOUGH A COMPLAINT HAS BEEN MADE. SO FAR I HAVE SPENT $250 (FIRST TIME) AND $200(SECOND TIME) TO GET REAR BRAKES REPLACED UNDER 35000 MILES. HISTORY OF CAR: BOUGHT TSX IN OCTOBER 2008 (2009 MODEL), FIRST SET OF PADS REPLACED IN APRIL 2009. SECOND SET IN MARCH 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319455March 13, 2010
VISIBILITY
ACURA TSX 2009 - MILEAGE 3949 - PURCHASED CAR LESS THAN 6 MONTHS BEFORE. ON THE FREEWAY, LEFT FRONT DOOR WINDOW SHATTERED. I DID NOT HEAR OR SEE ANYTHING HIT THE WINDOW. DEALER SAID IT COULD NOT HAPPEN ON IT'S OWN. I DO NOT AGREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319197March 12, 2010
SERVICE BRAKES, HYDRAULIC
ROTORS ON FRONT BRAKES ON 2009 ACURA, HAVE BEEN WORN OUT THE BACK BRAKES. DEALER FIXED BACK BRAKES BUT THE FRONT BRAKES ARE WORN OUT DEALER KEEPS SAYING WAITING FOR RECALL BECAUSE OTHER ACURA'S ARE HAVING SAYING PROBLEM. NOW THE FRONT BRAKE ARE COMPLETING OUT BUT THEY WON'T DO NOTHING OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317104March 5, 2010
SERVICE BRAKES, HYDRAULIC, STRUCTURE:FRAME AND MEMBERS
I BOUGHT AN ACURA 2009 TSX (TECH PKG) IN AUGUST 2008. WITHIN THE FIRST MONTH I HAD THE BRAKES SQUEALING,TERRIBLE NOISE. TOOK IT TO THE DEALER, WHO SAID IT IS NORMAL WITH FRONT BRAKES. I HAVE SUFFERED WITH THE PROBLEM EVERYDAY FOR 1.5 YEARS. WHEN I WENT BACK TO THE DEALER FEW DAYS AGO, THEY SAID THERE IS EXCESSIVE WEAR ON THE FRONT PADS. THE CAR HAS 14,000 MILES AS OF MARCH 2010. THEY REPLACED THE BRAKES PER THE NEW SERVICE BULLETIN RELATED TO SQUEAKING BRAKES. WINDSHIELD MOLDING CAME LOOSE FOR NO APPARENT REASON, DEALER FIXED IT AS WARRANTY SERVICE. THERE IS EXCESSIVE GLARE ON THE NAVIGATION SYSTEM, MAKES IT DANGEROUS WHILE DRIVING. NOT SURE IF THERE IS A FIX FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311900February 18, 2010
EXTERIOR LIGHTING, EQUIPMENT
CAN WE PLEASE HAVE HID (BLUE HEADLIGHTS) LIMITED OR MADE ILLEGAL? TONIGHT ON THE WAY HOME I WAS JUST ABOUT BLINDED AND ALMOST CAUSED TO CRASH DUE TO ONCOMING "BLUE LIGHTS". IF YOU SEARCH THE INTERNET THERE ARE TONS OF COMPLAINTS. LET'S MAKE THEM ILLEGAL. HOW MANY LUMENS ARE REALLY LEGAL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302633January 27, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL* THE CONTACT OWNS A 2009 ACURA TSX. HE STATES THAT WHILE BRAKING HE HEARD SCREECHING AND GRINDING NOISES.THIS HAS BEEN OCCURRING FOR 2 WEEKS NOW. THE DEALER WAS CONTACTED AND THEY STATED THAT IT WAS A PREMATURE WEAR. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK. THE BRAKE PADS WERE REPLACED AT THE OWNERS EXPENSE AT $232.94 DOLLARS.THE CONTACT STATES THAT THIS IS A PREMATURE BRAKE ISSUE.THE FAILURE MILEAGE WAS 13535 AND CURRENT MILEAGE WAS 13600. UPDATED 2/22/10 *CN UPDATED 06/01/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283597September 10, 2009
STRUCTURE:BODY, VISIBILITY
AS I WAS DRIVING ON THE FREEWAY, I GLANCED OVER TO MY PASSENGER AND NOTICED SOMETHING VIBRATING OUTSIDE THE FRONT WINDSHIELD. I PULLED OVER AND GOT OUT OF THE CAR TO EXAMINE WHAT IT WAS. THE MOLDING AROUND THE PASSENGER SIDE OF THE WINDSHIELD HAD COME LOOSE AND WAS WAVING IN THE WIND. LUCKILY, IT WAS STILL PARTIALLY ATTACHED. I DROVE DIRECTLY TO AN ACURA DEALER WHO SAID THE TAPE AND CLIPS HOLDING THE MOLDING ON HAD COME LOOSE...PROBABLY FROM THE HEAT IN ARIZONA WHERE I LIVE). THEY ORDERED A NEW PART AND AS THEY WERE REPLACING IT, NOTICED THE MOLDING ON THE DRIVER'S SIDE WAS COMING OFF TOO SO THEY REPLACED THAT AS WELL. THIS WAS ALL UNDER WARRANTY SO THERE WAS NO COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275764July 4, 2009
ENGINE AND ENGINE COOLING
I PURCHASED A NEW 2009 ACURA TSX. SINCE I PURCHASED THE CAR, I HAVE EXPERIENCED A PINGING IN THE ENGINE. I TOOK THE VEHICLE TO THE DEALER AND HAD THE MECHANIC DRIVE WITH ME TO VALIDATE THE PROBLEM. HE ACKNOWLEDGED THE PINGING NOISE. THE DEALER ADVISED ME THAT THEY CONTACTED HONDA WHO GAVE THEIR STANDARD RESPONSE OF "IT IS A NORMAL ENGINE CHARACTERISTIC". IRONICALLY ENOUGH THE EURO MODEL OF THE HONDA HAS THE IDENTICAL ENGINE. HONDA HAS ACKNOWLEDGED THE PROBLEM WITH THE VEHICLE THERE BUT CONTINUES TO DENY THERE IS A PROBLEM HERE IN THE US. I PAID $30,000 FOR A CAR THAT HAS A SERIOUS ENGINE CONDITION THAT WILL MOST LIKELY RESULT IN SERIOUS ENGINE DAMAGE OVER TIME. IDEALLY I WOULD LIKE TO RETURN THE VEHICLE BUT HONDA DENYING THERE IS A PROBLEM IS THE FIRST HURDLE. PLEASE ADVISE ME OF MY OPTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274368June 19, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2009 ACURA TSX. THE CONTACT STATED THAT THE SRS WARNING LIGHT ILLUMINATED IN THE VEHICLE. BEFORE THE REPAIR COULD BE PERFORMED, THE AIR BAGS DEPLOYED WITHOUT AN IMPACT OR CRASH OCCURRING. BOTH THE PASSENGER AND THE CONTACT WERE WEARING THEIR SEAT BELTS AT THE TIME OF THE FAILURE. THE CONTACT SUSTAINED EAR AND HEAD INJURIES, BUT THE PASSENGER WAS UNINJURED. A POLICE REPORT WAS FILED. THE VEHICLE HAD TO BE TOWED TO THE DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT CALLED THE ACURA MANUFACTURER .THE FAILURE AND CURRENT MILEAGES WERE 485. UPDATED 07/17/09 *BF THE CONSUMER STATED THE SIDE CURTAIN AND TORSO AIR BAG DEPLOYED. THE CAUSE OF THE AIR BAG DEPLOYMENT WAS UNKNOWN. UPDATED 07/21/09. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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