Acura TSX Complaints (2011)

47 consumer complaints on file.

#11113514July 25, 2018
STEERING
WHEN STOPPED AT TRAFFIC LIGHT, POWER STEERING WARNING LIGHTS CAME ON. CAR DID NOT HAVE POWER STEERING. TURNED CAR OFF AND THEN BACK ON. WARNED LIGHTS CAME BACK ON AND NOT POWER STEERING. TURNED CAR OFF FOR APPROXIMATELY 3 TO 4 MINUTES, WARNING LIGHTS DID NOT COME BACK ON AND POWER STEERING SEEMED TO BE WORKING. PULLED CAR INTO PARKING LOT AND DROVE AROUND PARKING LOT FOR SEVERAL MINUTES. POWER STEERING WORKING AND NOT WARNING LIGHTS ON. PULLED BACK ON MAIN ROAD (9:30 P.M.) AND WHEN REACHED APPROXIMATELY 25 MPH, WARNING LIGHTS CAME BACK AND NOT POWER STEERING IN CAR. PULL OVER AND HAD CAR TOWED IN FOR SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109692July 5, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 ACURA TSX. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT CALLED ACURA OF HONOLULU AT 808-829-3073 (3251 N NIMITZ HWY, HONOLULU, HI 96819), BUT THERE WAS NO RESPONSE OR RETURN CALL FROM THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102724June 19, 2018
STEERING
I AM INSTALLING A THIRD EPS MODULE AND THEY KEEP FAILING. ACURA NEEDS TO INITIATE A RECALL FOR THE POWER STEERING ISSUE. THERE ARE SOME MANY PEOPLE HAVING THIS SAME ISSUE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11101246June 11, 2018
STEERING
I HAD RETURNED HOME FROM VISITING MY DAUGHTER, AND PARKED MY CAR IN MY DRIVEWAY. THIRTY MINUTES LATER I RETURNED TO MY CAR TO DRIVE IT TO TOWN AND THE POWER STEERING INDICATOR WAS LIT UP. I HAD LOST POWER STEERING. CAR IS SEVEN YEARS OLD WITH 100K MILES. I TOOK IT TO HONDA DEALER SINCE WE DON'T HAVE AN ACURA DEALER. THEY QUOTED ME 3K TO REPAIR. I SAID THAT WAS UNACCEPTABLE. SHORT OF REPLACING THE ENGINE IN A CAR, NO REPAIR SHOULD COST THAT. I BOUGHT ACURA BECAUSE I THOUGHT THEY WERE RELIABLE. THIS IS RIDICULOUS. SERVICE PERSON SUGGESTED I TRADE IT IN INSTEAD OF PUTTING THAT MUCH INTO IT. ARE YOU KIDDING ME!! SO, I GUESS I WILL BE DRIVING WITHOUT POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083735April 7, 2018
ENGINE, STEERING
STEERING WHEEL CLICKS WHEN I TURN AND WHEN I START MY CAR UP AFTER LETTING IT SIT FOR A COUPLE OF HOURS, IT MAKES A RATTLE SOUND IN THE ENGINE. THE RATTLE SOUND IS THE SOUND A ENGINE MAKE WHEN THE OIL IS LOW OR NOT GETTING TO THE PISTONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066559February 1, 2018
STEERING
THIS IS MY WIFE'S CAR AND ALTHOUGH ITS A 2011 IT ONLY HAS ABOUT 60,000 MILES. RECENTLY WE WERE DRIVING DOWN AN INTERSTATE (WITH OUR TWO CHILDREN) AND THE "CHECK POWER STEERING" MESSAGE CAME ON THE DIGITAL DISPLAY, AND RIGHT AFTER THAT THE STEERING WHEEL BECAME IMPOSSIBLE TO TURN/LOCKED UP. WE PULLED OFF THE HIGHWAY AT THE NEXT EXIT AND TURNED THE CAR OFF AND RESTARTED IT, AS IT SUGGESTED - AND IT FIXED IT TEMPORARILY. BUT IT DID THE SAME THING TWO MORE TIMES ON SECONDARY ROADS AS WE LIMPED THE CAR HOME. LUCKILY WE WERENT FAR AWAY. HER MECHANIC REPLACED THE ENTIRE EPS (ELECTRONIC POWER STEERING) SYSTEM, WHICH WAS PRETTY EXPENSIVE - BUT THIS SEEMS LIKE A MAJOR SAFETY ISSUE SINCE WE WERE MOVING AT ABOUT 65MPH WHEN IT OCCURRED. IM LOOKING INTO IF THERE HAS BEEN A RECALL SINCE THERE ARE SEVERAL OTHER COMPLAINTS ON HERE STATING THE SAME THING HAPPENED TO THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055819December 20, 2017
STEERING
MY CAR HAS APPROXIMATELY 75,000 MILES. I WAS DRIVING IN A PARKING LOT AND AND INDICATOR CAME ON STATING "CHECK POWER STEERING." THE STEERING WHEEL LOCKED UP AND BECAME ALMOST IMPOSSIBLE TO TURN. I TURNED THE CAR OFF AND WENT ON MY WAY, HOPING IT WAS A TEMPORARY PROBLEM. THE PROBLEM WENT AWAY THE NEXT TIME I TURNED ON MY CAR. BUT 3 DAYS LATER, THE VAR DID THE SAME THING WHEN I WAS DRIVING IN A PARKING LOT. THIS TIME, IT NEVER WENT AWAY. THE CAR COULD NOT BE DRIVEN, AND WAS TOWED TO MY MECHANIC. MY MECHANIC NOTICED THAT THE POWER STEERING SYSTEM FREQUENTLY FAILED ON 2011 ACURA TSX'S. WHEN I SEARCHED FOR "2011 ACURA TSX STEERING FAILURE," I ALSO NOTICED THAT THIS PROBLEM HAS HAPPENED FREQUENTLY AND HAS CAUSED A NUMBER OF ACCIDENTS--THE POWER STEERING HAS FAILED WHILE PEOPLE WERE DRIVING. MY MECHANIC ORDERED A NEW POWER STEERING COMPUTER FOR MY CAR, BUT THAT DID NOT FIX THE PROBLEM. AT THIS POINT, IT APPEARS THE ENTIRE STEERING RACK NEEDS TO BE REPLACED, WHICH WILL COST $5,000-$6000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052750December 6, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM
TAKATA RECALL. AFTER A STOP AND GO IN TRAFFIC THERE IS A HESITATION WHEN PRESSING ON THE GAS PEDAL. AFTER THE COMPUTER IS RESET IT'S FINE FOR A COUPLE WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052394December 4, 2017
STRUCTURE:BODY, SEATS
FIRST SEAT LEATHER ON BACK BUSTED ON BOTH FRONT SEATS AS WELL AS THE LEATHER ON DRIVER'S DOOR REST. I HAVE HAD MOTOR ISSUES, LEATHER ON DOOR PANEL PUCKED. AURA DEALERSHIP FIXED THE MOTOR AND , ONE OF THE BUSTED SEAT AND THE DOOR PANEL. THE DRIVE SEAT BUSTED IN 2013, PASSENGER 2016 AND THE DRIVER'S 2015. I'VE NEVER OWNER AND CAR WITH SOME MANY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023345September 13, 2017
STEERING
THE STEERING WENT OUT IN MY CAR WHEN I WAS DRIVING ON THE INTERSTATE. MY CAR IS 6 YEARS OLD WITH 100,000 MILES AND I HAD TO REPLACE THE STEERING MODULE FOR $1300. THIS SEEMS ODD TO ME FOR THIS TO HAPPEN IN A NEWER CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991997May 28, 2017
AIR BAGS
TAKATA RECALL I WAS CONTACTED SEVERAL WEEKS AGO BECAUSE OF A COMPLAINT AGAINST JAY WOLFE ACURA. I WAS GIVEN CASE # 05984005 AND TOLD I WOULD BE CONTACTED VERY SOON. I HAVE NEVER HEARD FROM ACURA RE AIRBAG RECALL REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983423May 3, 2017
AIR BAGS
AIR PASSENGER BAG RECALL... IT'S ALREADY BEEN OVER 6 MONTHS OR SO SINCE LAST YEAR (2016) THAT I INFORM ACURA THAT I HAVE A RECALL. I INFORM THEM THAT I WOULD LIKE TO GET IT DONE AS SOON AS POSSIBLE BECAUSE I DROVE AROUND WITH MY CLIENT, NIECES, FAMILY, FRIENDS ETC.. I ALREADY HAD ACCIDENT WHICH IS ONLY ME IN THE CAR. WHENEVER ITS TIME FOR MY CAR SERVICE, I WOULD REMIND THEM OR INFORM THEM AGAIN AND AGAIN HOW LONG DOES IT TAKE? I DROVE THE CAR EVERYDAY!!! THIS CASE OF RECALL SHOULD BE DONE RIGHT AWAY NOT WAIT FOR HALF A YEAR OR SO TO GET IT DONE.. AND I'M STILL WAITING FOR CALL OR WHATEVER THEY SAY THEY STILL WAITING FOR THE PARTS TO COME IN..THIS IS SO DISAPPOINTING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943925January 9, 2017
SERVICE BRAKES
I'VE NOW EXPERIENCED A BRAKE FAILURE TWICE WHEN THE TEMPERATURES ARE BELOW OR NEAR FREEZING. I'VE STARTED THE CAR AND STARTED DRIVING. THE FIRST INCIDENT HAPPENED ABOUT 10 FEET INTO THE DRIVE. WHEN APPLIED THE BRAKES GOT LITTLE TO NO BRAKE POWER CAUSING THE CAR TO ROLL EVENTUALLY COMING A STOP AFTER TRAVELING ABOUT 10 FEET WITH THE BREAKS FULLY APPLIED. THE SECOND INCIDENT, I DROVE FOR ABOUT 100 FEET AND WHEN APPLIED THE BRAKES GOT ALMOST NO BRAKING POWER AGAIN CAUSING THE CAR TO TRAVEL AT LEAST 20-30 FEET BEFORE STOPPING. IN BOTH CASES: - TEMPERATURES WHERE NEAR OR BELOW FREEZING. FIRST TIME ABOUT 30 DEGREES, SECOND TIME 18 DEGREES FAHRENHEIT - THIS WAS THE FIRST DRIVE OF THE DAY AND HAPPENED AFTER TRAVELING APPROX. 10 FT THE FIRST TIME, AND THEN 100 FT THE SECOND TIME. - AFTER THE FAILURE, BREAKS STARTED TO WORK NORMALLY AFTER PUMPING THE PEDALS AND BREAKING SLOWLY A FEW TIMES. IT ALMOST FELT AS IF THE BREAKING MECHANISM WAS FROZEN, THEN DEFROSTED AFTER SOME USE. - THE BRAKE PEDAL FELT AS IT DID NOT TRAVEL MUCH DURING THE FAILURE. ALMOST THE SAME FEEL WHEN THE CAR IGNITION IS OFF. - THERE WAS NO SNOW OR ICE ON THE ROAD, SO THE VEHICLE WAS NOT SKIDDING, JUST PLAIN BRAKE FAILURE. - DRIVING WAS ON PAVED CITY STREETS THIS CAR HAS BEEN SERVICED BY AN ACURA / HONDA DEALER ALWAYS PER MAINTENANCE REQUIREMENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939044January 2, 2017
AIR BAGS
AIRBAG RECALL: STILL NOT REMEDIED/ PARTS NOT AVAILABLE AFTER INITIAL NOTIFICATION IN JULY 2016- I'M SUPPOSED TO NOT ALLOW FRONT SEAT PASSENGERS IN MY VEHICLE FOR OVER 6 MONTHS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938495December 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 ACURA TSX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936554December 20, 2016
ENGINE
AT ONLY 40,000 MILES, MY 2011 ACURA TSX HAS VTEC ACTUATOR FAILURE. IT STARTED TO SHOW SIGNS OF THIS OVER THE LAST 5,000 - 10,000 MILES OR SO AND HAS BECOME INCREASINGLY WORSE. I HEAR A GRINDING NOISE WHENEVER I START MY VEHICLE FIRST THING IN THE MORNING. MY LOCAL ACURA DEALER HAS DONE A DIAGNOSTIC AND HAS CONFIRMED THE ACTUATOR FAILURE. HONDA WHO ALSO OWNS ACURA, HAS BEEN AWARE OF THIS ISSUE SINCE APPROXIMATELY 2008. IT IS AFFECTING A VERY LARGE PORTION OF VEHICLES WITH A HONDA VTEC ENGINE. THEY HAVE DONE NOTHING TO FIX THIS ISSUE AND IT IS AFFECTING BRAND NEW VEHICLES AS WELL. NOW, THEY WANT TO PASS ALONG THE COST OF REPAIRS TO ME EVEN THOUGH I SHOULD NOT BE EXPERIENCING THESE KINDS OF PROBLEMS AT ONLY 40,000 MILES. I AM STILL WAITING FOR DOCUMENTATION FROM MY DEALER THAT CONFIRMS THE ACTUATOR FAILURE AND CAN PROVIDE IT IN THE NEXT COUPLE OF DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934848December 12, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 ACURA TSX. WHEN THE VEHICLE WAS STARTED, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. AFTER THE VEHICLE WAS WARMED UP, THE BRAKE PEDAL WAS ABLE TO BE DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,400. UPDATED 02/07/2017*CT *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928690November 30, 2016
AIR BAGS
I RECEIVED A RECALL NOTICE IN JULY 2016.NHTSA RECALL16V-346. THE RECALL LETTER RECOMMENDED NO ONE SHOULD SIT IN THE PASSENGER SEAT. I CALLED THE DEALER AND HONDA AND WAS TOLD THAT THE PART WILL BE AVAILABLE AT THE END OF THE SUMMER. 5 MONTH LATER STILL NO NEWS FROM THE DEALER.WE ARE UNABLE TO USE THE CAR FULLY UNTIL IT IS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923793November 2, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920313October 31, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 ACURA TSX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/23/16*LJ UPDATED 01/05/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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