Acura TL Complaints (2002)

333 consumer complaints on file.

#10230473June 10, 2008
VISIBILITY
REAR VIEW MIRROR FAILURE - THE MIRROR FAILED TO HOLD A TOXIC FLUID AND IT LEAKED ON THE CONSOLE OF THE CAR. THE CONSOLE WAS DAMAGED BY THE LEAKING FLUID (MIGHT BE ACIDIC OR SIMILAR). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229036May 27, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2002 ACURA TL. WHILE DRIVING 5 MPH, TURNING THE CORNER THE AXLE FELL OFF THE VEHICLE. THE VEHICLE WAS REPAIRED AND THE DEALER CONFIRMED IF THE CONTACT DROVE OVER ANYTHING IN THE ROAD. THE VEHICLE IS FIVE YEARS OLD. THERE WERE NO WARNING LIGHTS ON THE DASHBOARD. THE COST OF REPAIRS WERE $2400. THE FAILURE MILEAGE IS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224871April 18, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 ACURA 3.2TL. A FEW DAYS PRIOR TO THE FAILURE DATE, THE VEHICLE'S TRANSMISSION BEGAN TO SLIP. ON APRIL 11, 2008, THE CONTACT'S WIFE ATTEMPTED TO ACCELERATE FROM A STOP AND THE VEHICLE BEGAN TO BUCK VIOLENTLY. THE CHECK ENGINE LIGHT ILLUMINATED AS WELL. THE VEHICLE WAS PULLED OVER AND THE VEHICLE WAS TOWED TO A LOCAL SHOP. A DIAGNOSTIC WAS PERFORMED AND THE FAILURE WAS IDENTIFIED AS THE TRANSMISSION. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223282April 3, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
ON NOVEMBER 19, 2007 THERE WAS A SUDDEN, COMPLETE, AND CATASTROPHIC FAILURE OF THE FRONT RIGHT LOWER BALL JOINT ON MY 2002 ACURA. THE FAILURE OCCURRED WHILE THE CAR WAS MOVING AT FIVE TO TEN MILES PER HOUR ON A SIDE STREET IN SOUTH BEND, INDIANA. WHEN THE FAILURE OCCURRED THE CAR CAME TO A SUDDEN STOP AS A RESULT OF THE LOWER BALL JOINT DIGGING INTO THE PAVEMENT AND THE RIGHT FRONT STEERING TIRE TURNED SIDEWAYS. IF THE FAILURE WOULD HAVE OCCURRED AT NORMAL HIGHWAY SPEEDS OR ON THE INTERSTATE, THE RESULT WOULD HAVE BEEN THE SUDDEN AND TOTAL LOSS OF CONTROL OF THE CAR, RESULTING IN DEATH, OR SERIOUS INJURY. ACURA'S RESPONSE WAS TO IGNORE THE COMPLAINT. THE ACURA WEB SITE NOTED THAT THERE WERE RECALLS FOR SIMILAR PROBLEMS IN 1996, 1997 AND 1998, AND THAT THE DEFECTIVE BALL JOINTS WERE REPLACED UNDER THOSE RECALLS. I IMMEDIATELY NOTIFIED ACURA BY FAX THE MORNING OF NOVEMBER 20TH AND BY A FOLLOW UP LETTER OF JANUARY 23, 2008. THE ONLY RESPONSE THAT I RECEIVED WAS A TELEPHONE MESSAGE THE AFTERNOON OF NOVEMBER 20TH FROM A CUSTOMER SERVICE REPRESENTATIVE AND A LATER PHONE CALL BASICALLY DISCLAIMING ANY RESPONSIBILITY FOR THE PROBLEM OR RESULTING DAMAGES. I HAVE COPIES OF THE REPAIR INVOICE TOTALING $1,912.52. ALL OF THE REPAIRS WERE NECESSITATED BY THE FAILURE. THE LEFT STEERING KNUCKLE WAS REPLACED AS WELL BECAUSE IT WAS A SEALED UNIT, AND THE MECHANIC COULD NOT INSPECT IT AND COULD NOT ASSURE ME THAT THE CAR WOULD NOT SUFFER THE SAME CATASTROPHIC FAILURE. I PROVIDED ACURA WITH PHOTOGRAPHS TAKEN BY MY SONS CAMERA PHONE IMMEDIATELY AFTER THE FAILURE AND BEFORE THE CAR WAS TOWED WHICH SHOW THE DAMAGE, WHICH I COULD EMAIL TO YOU. I RETAINED THE FAILED PARTS AT MY HOME. THE FAILURE THAT OCCURRED AT LESS THAN 105,000 MILES WITH NO WARNING FROM A MANUFACTURING OR DESIGN DEFECT. ACURA REFUSED TO LOOK INSPECT MY VEHICLE OR THE PARTS OR TO TAKE ANY ACTION IN RESPONSE TO MY COMPLAINTS. BECAUSE NO ONE WAS INJURED OR KILLED THIS TIME, IT WASN'T IMPORTANT TO ACURA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222076March 23, 2008
TIRES:SIDEWALL
ONE OF THE TIRES HAS A SIDEWALL BUBBLE. I LOOKED AROUND ON THE INTERNET AND THIS SEEMS TO BE A COMMON PROBLEM WITH KUMHO TIRES. I WENT TO THE DEALER WE PURCHASED THE TIRES FROM AND THEY SAID THAT I WAS THE 4TH PERSON THERE THAT DAY WITH KUHMO TIRES THAT HAD SIDEWALL BUBBLES. ALSO, THE TIRES ARE WEARING OUT MUCH FASTER THEN THEY SHOULD BE. LUCKILY I CHECK OUR FAMILY TIRES ONCE A MONTH. IF SOMEONE DOES NOT CHECK THEM THESE SIDEWALL BUBBLES COULD LEAD TO A BLOWOUT AND SERIOUS ACCIDENTS. I BELIEVE THERE SHOULD BE AN INVESTIGATION AND RECALL OF THESE KUHMO ECSTA ASX TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220317March 6, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
LACK OF A/C AND HEAT. BLOWER MOTOR, RESISTOR CONTROL, AND CONNECTOR BURNED OUT. CONNECTOR SHOWED SIGN OF MELTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215330January 18, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY 2002 ACURA 3.2TL WITH 77,440 MILES WAS IN FOR AN ALIGNMENT AT A GOODYEAR GEMINI STORE, WHEN THEY SAID THEY WOULD NOT ALIGN IT BECAUSE MY LOWER BALL JOINTS WHERE LOOSE BY ABOUT 1/8 OF AN INCH. SO I CALLED THE LOCAL ACURA STORE SERVICE DEPARTMENT AND THEY SAID THAT IT IS COMMON. SO I ASKED THE SERVICE ADVISOR IF I SHOULD CHECK WITH PARTS TO SEE IF THEY HAVE THE LOWER BALL JOINTS IN STOCK? HE SAID NO I KNOW THEY HAVE THEM BECAUSE WE DO A LOT OF REPLACEMENTS OF THE BALL JOINTS. HE DIDN'T SAY IT SHOULD BE A TSB, BUT IF THEY REPLACE THAT MANY FAILED BALL JOINTS MAYBE IT SHOULD BE A TSB. I TAKE REALLY GOOD CARE OF MY CAR, AND I AM IN THE AUTOMOBILE LEASING BUSINESS, SO I KNOW SOME THINGS ABOUT CARS. I FEEL IT NEEDS TO BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211984December 15, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IS STARTING TO GO OUT. VERY HARD SHIFTS INTO 2ND GEAR, THE CAR WILL JERK WHILE DOWN SHIFTING AROUND 40MPH. NOW THE D5 LIGHT IS BLINKING. FLATIRONS ACURA TOOK MY CAR FOR A 6MILE DRIVE AND THEN HANDED ME THE KEYS BACK AND SAID TO DRIVE IT UNTIL IT FAILS. EVERY TIME MY FAMILY IS RIDING IN THAT CAR OUR LIVES ARE AT STAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210440December 1, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, EQUIPMENT:MECHANICAL
CHECK ENGINE LIGHT CAME ON CODE READING PO470 WHICH ACURA SAYS ITS MEANS TRANSMISSION TORQUE CONVERTER. THIS IS THE SECOND FAILURE AND ONLY 12K MILES FROM A RECHECK UP BY ACURA ON THE TRANSMISSION SAYING THE METAL FLAKES IN THE CASE ARE NORMAL. I THINK THERE IS A COVER UP TO THESE BAD TRANSMISSIONS. THERE ARE NUMEROUS POSTS FROM CONSUMERS WITH THE SAME ISSUES. ACURA CAPPED THE TRANSMISSION WARRANTY EVEN THOUGH THE REPLACEMENT FAILS THE SAME WAY AND THE SAME GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209660November 21, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 ACURA 3.2TL. WHILE DRIVING AT AN UNKNOWN SPEED, THE GEAR SHIFTED INTO NEUTRAL. THE CONTACT ALMOST CRASHED INTO ANOTHER VEHICLE. SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 04V176000 (POWER TRAIN:AUTOMATIC TRANSMISSION). SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT IT WAS REPAIRED INCORRECTLY BEFORE, THEREFORE, THEY WOULD REPLACE THE TRANSMISSION FOR FREE. THE DEALER KEPT THE VEHICLE FOR FOUR WEEKS, BUT DID NOT MAKE ANY REPAIRS BECAUSE THE PARTS WERE TAKING A LONG TIME TO ORDER. THEY WOULD NOT RETURN THE CONTACT'S PHONE CALLS. THE DEALER STILL HAS POSSESSION OF THE VEHICLE. SHE NOTIFIED THE MANUFACTURER, BUT THEY WOULD NOT CALL HER BACK AS WELL. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 82,188.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197276July 23, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS IS MY THIRD TRANSMISSION ON MY 2002 ACURA 3.2 TL-S. EVERYTIME, I HAD A PROBLEM WITH MY TRANSMISSION, ACURA ALWAYS GIVE ME HARD TIME TO ADMIT THE PROBLEM. AND NOW, MY TRANSMISSION STARTS GIVING ME THE SAME ISSUE AS BEFORE AGAIN. WHEN SLOWING DOWN THE CAR, FROM 65 MPH TO 45 MPH OR 45 MPH TO 25 MPH, THE GEAR WILL NOT ENGAGE PROPERLY. THE CAR WILL BE IN NEUTRAL STATE AND WAIT UNTIL THE CAR REALIZE WHAT GEAR IT SHOULD BE BEFORE IT PUT INTO GEAR. SCARSDALE ACURA, VALLEY STREAM ACURA, SMITHTOWN ACURA, AND PARAGON ACURA DO NOT ADMIT THE PROBLEM AND INFORM ME THAT THERE IS NOTHING WRONG WITH THE TRANSMISSION, SINCE THE CHECK ENGINE LIGHT IS NOT LIGHTED AND THE D5 LIGHT IS NOT BLINKING. WESTCHESTER ACURA ADMITS THE PROBLEM AND THEY CHANGED MY TRANSMISSION TWICE, BUT THEIR SERVICE IS HORRIBLE, SO I DO NOT WANT TO BRING MY CAR BACK TO THEM FOR MY CURRENT PROBLEM. I HAVE TRIED CALLING ACURA, AND I WAS TOLD THAT THERE IS NOTHING THEY CAN DO, SINCE THEY CANNOT SEE THE ACTUALLY AND THEY CANNOT CONTROL WHAT THE DEALER CAN DO. I AM AT THE POINT THAT I COULD GET HELP AND DO NOT KNOW WHAT TO DO; IN THE MEAN TIME, I AM AT RISK OF MY LIFE BY DRIVING THE CAT WITH THE DEFECTIVE TRANSMISSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196417July 16, 2007
TIRES:SIDEWALL, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., EQUIPMENT, SEAT BELTS, STRUCTURE, POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES
MY TRANS. WAS REPLACED IN 2003 BECAUSE OF A SHIFTING PROBLEM. MY CAR WAS STILL UNDER WARRANTY, HOWEVER, I WAS TOLD THAT I WOULD HAVE TO PAY FOR THE REPAIR. I PAID FOR THE REPAIR AND IN 2006 I HAD THE SAME PROBLEM. I WAS TOLD THAT IT WAS A RECALL, BUT WHEN I INFORMED MCGRATH ACURA THAT I SHOULD BE REIMBURSED, IT WAS DENIED. I ALSO COMPLAINED OF A CLICKING NOISE IN THE RADIO THAT WAS NEVER LOOKED IN TO WHEN I TOOK MY CAR IN FOR TRANS., APPARENTLY THIS IS A COMMON DEFECT WHERE THE PINS WITHIN THE 6CD CHANGER GO BAD, BUT I HAVE YET TO SEE A RECALL. I HAVE ALSO EXPERIENCED PROBLEMS WITH THE BUBBLING MICHELINS. I HAVE HAD THREE BLOWOUTS AND HAVE FINALLY REPLACED THE TIRES WITH A DIFFERENT BRAND, WHICH I THINK IS UNFAIR. I HAVE ALSO HAD PROBLEMS WITH THE BRAKES. I HAVE HAD TO REPLACE ORIGINAL ROTORS FOR WARPING. MY PAINT SEEMS TO BE CHIPPING REALLY BAD AND IT HAS BEEN SINCE ORIGINAL PURCHASE. I ALSO HAVE HAD PROBLEMS WITH THE SEAT BELT NOT RETRACTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179580January 22, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 ACURA 3.2 TL HAD PROBLEMS WITH IT'S TRANSMISSION. *CC WHILE DRIVING THE VEHICLE BEGAN TO HESITATE AND SLOW DOWN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR FACILITY WHO DIAGNOSED THE PROBLEM AS A FAILED TRANSMISSION. AT THE TIME OF REPAIR THE CONSUMER WAS NOT AWARE THAT THERE HAD BEEN A RECALL ON THE TRANSMISSION. THE CONSUMER RECEIVED THE RECALL NOTICE AFTER THE REPAIRS HAD ALREADY BEEN DONE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179214January 20, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
THE AUTOMATIC TRANSMISSION IN MY 2002 ACURA TL (75000 MILES) SUDDENLY AND UNEXPECTEDLY DOWNSHIFTED TO 1ST OR 2ND GEAR WHILE I WAS TRAVELING AT A CONSTANT 50 MPH. I NEARLY SMASHED MY FACE ON THE STEERING WHEEL AND WAS FORTUNATE TO AVOID STRIKING OTHER VEHICLES. THIS IS A VERY DANGEROUS TRANSMISSION PROBLEM. THE DEALER HAS REPLACED THE TRANSMISSION WITH A RE-MANUFACTURED ONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172414November 1, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DT*: THE CONTACT STATED WHILE IMMOBILE AT RED LIGHT THE VEHICLE WAS REAR END BY ANOTHER VEHICLE. THE SEAT BELT DID NOT RESTRAIN THE CONTACT, WHO WAS PREGNANT. THE CONTACT AND THE UNBORN BABY WERE INJURED. THE POLICE WAS PRESENT TO REPORT THE ACCIDENT AND THE FIRE DEPARTMENT EVACUATED THE CONTACT TO THE NEAREST HOSPITAL. THERE WAS NO WARNING LIGHT ILLUMINATED PRIOR THE ACCIDENT. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP SEVERAL MONTHS BEFORE THE ACCIDENT TO COMPLY WITH THE RECALL # 01V166002 CONCERNING THE SEAT BELTS:FRONT:BUCKLE ASSEMBLY WHO INFORMED THE CONTACT THAT THE PART HAD BEEN REPLACED. THE CONTACT STATED THE DEALERSHIP DID NOT REPLACE THE REQUIRED PART TO PERFORM THE REPAIR ACCORDING TO THE RECALL LETTER.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10171055October 17, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION HAS FAILED AND BEEN REPLACED TWICE. CAR STILL NOT RUNNING RIGHT. NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170114October 6, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE TRAVELING 50 MPH, THE TRANSMISSION FAILED. THE VEHICLE WAS PULLED OVER, AND DRIVEN TO THE DEALERSHIP AT SPEEDS BELOW 20 MPH. THE TRANSMISSION WAS REPLACED. TWO YEARS LATER, THE PROBLEM REOCCURRED. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD AND WAS NOT INSPECTED BY A MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170019October 5, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. AFTER SITTING FOR A WHILE, THE VEHICLE PROCEEDED FORWARD, BUT WOULD NOT GO ABOVE SECOND GEAR. THE DEALERSHIP REPLACED THE TRANSMISSION, UNDER RECALL, #04V176000. TWO YEARS LATER, THE VEHICLE STALLED AGAIN AND THE TRANSMISSION WAS REPLACED A SECOND TIME. THEN WHILE DRIVING UP AN INCLINE THE GEARS BEGAN SLIPPING. THE DEALERSHIP DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169822October 3, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THE TRANSMISSION WAS REPLACED THREE TIMES BY THE DEALER. THE FIRST TIME, THE TRANSMISSION WAS REPLACED BY THE DEALER DUE TO A RECALL, AFTER THE TRANSMISSION SEIZED. THE DEALER ALSO REPLACED THE TORQUE CONVERTER, CONTROL MODULE TCM, AND FUEL PRESSURE REGULATOR. THE RECALL CAMPAIGN ID #04V176000 WAS ON THE NHTSA WEBSITE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT HAD NOT HEARD BACK FROM THEM YET. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR A THIRD TIME FOR THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169823October 3, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE, STRUCTURE
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY, THE AUTOMATIC TRANSMISSION SEIZED AND THE ENGINE STALLED WITHOUT WARNING. A NHTSA RECALL, #04V176000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE AUTOMATIC TRANSMISSION HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED AGAIN AND THE ENGINE NEEDED NEW ENGINE MOUNTS. THE MANUFACTURER WAS NOTIFIED. UPDATED 10/18/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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