Acura TL Complaints (2002)

333 consumer complaints on file.

#10381704February 12, 2011
SEATS
I OWN A 2002 ACURA TL TYPE S WITH ONLY 80,000 MILES ON IT. THE DRIVERS SEAT HAS BECOME LOOSE FROM THE MOUNTS AND ROCKS LIKE IT LOOSE FROM THE SUPPORTS. I HAVE LOOKED AT THE FRAME OF THE SEAT AND IT APPEARS THE WELDED FRAME HAS COME LOOSE ON ONE OF THE CORNERS. I HAVE SOME EXPERIENCE AS A WELDER AND CAN SEE THAT THE WELDED AREA WAS NOT VERY GOOD CAUSING IT TO SEPARATE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381706February 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A USED 2002 ACURA TL TYPS S. THE CARE HAD APPROXIMATELY 60,000 MILES ON IT WHEN I BOUGHT IT. THE TRANSMISSION BEGAN TO SLIP WHEN SHIFTING THROUGH MIDRANGE GEARS WITHIN A MONTH OF PURCHASE AND IS SLOWLY GETTING WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380832February 5, 2011
TIRES, TIRES:TREAD/BELT
I HAD 4 BRIDGESTONE POTENZA RE960AS POLE POSITION SIZE 215/50R17 TIRES INSTALLED IN MAY OF 2008 ON MY 2002 ACURA TL TYPE S VEHICLE. TWO SEPARATE DEFECTS. 1. I WAS FORCED TO REPLACE ONE TIRE IN JANUARY OF 2010. I REPLACED THE DEFECTIVE TIRE UNDER ROAD HAZARD INSURANCE DUE TO A DEFECT IN THE SIDEWALL. 2. ON FEBRUARY 3, 2011 I HAD A CATASTROPHIC TIRE FAILURE ON INTERSTATE 64 IN ST. LOUIS. THE TIRE DIDN'T JUST BLOW OUT, IT HAD FULL TREAD SEPARATION. THE HIGHWAY WAS CLEAR OF ALL SNOW AND SLUSH IN THE LOCATION WHERE THE FAILURE OCCURRED. MY ESTIMATED SPEED WAS 50 MPH AT THE TIME OF THE FAILURE. THE OUTSIDE TEMPERATURE WAS 9 DEGREES ABOVE ZERO. I WAS NOT IN A TURN, AND DID NOT HIT ANY ROAD HAZARDS. THE TIRES ON MY VEHICLE WERE INFLATED PROPERLY. THE SHOP REPORTED THAT THE OTHER TIRES HAD VERY EVEN TIRE WEAR, SUGGESTING THAT THE WHEELS WERE ALIGNED PROPERLY, THE SUSPENSION WAS OPERATING PROPERLY, AND THE TIRES WERE INFLATED PROPERLY. THE RESULTING DAMAGE TO MY VEHICLE WAS SEVERE DAMAGE TO THE LEFT REAR ALLOY WHEEL, THE DEFECTIVE TIRE, AND THE NEED FOR A WHEEL ALIGNMENT DUE TO THE CAR RIDING ON THE ALLOY WHEEL. I CONTACTED BRIDGESTONE, AND WAS GIVEN THE RUNAROUND. THE BOTTOM LINE IS THAT BRIDGESTONE DID NOT WANT TO HELP ME IN ANY WAY. THE BRIDGESTONE LAWYER TOLD ME ON FEBRUARY 4, 2011, THAT THEY HAD ALREADY LOOKED AT THE TIRE. I CONTACTED THE SHOP, AND BRIDGESTONE DID NOT LOOK AT THE TIRE. I INFORMED THE LAWYER THAT THEY COULD FIND THE REST OF MY TIRE ON TOP OF A SNOW BANK ON I-64 BETWEEN KINGSHIGHWAY AND GRAND AVENUE. THE TREAD WAS INTACT, AND IN ONE PIECE. SHE DID NOT SEEM INTERESTED IN SEEING THE TREAD, SUGGESTING THAT BRIDGESTONE IS NOT RESPONSIBLE ENOUGH TO INVESTIGATE PROBLEMS ON THEIR OWN, AND NEED A GOVERNMENT WATCH DOG TO FORCE THEM TO LOOK INTO DEFECTS. THE BLOWOUT THAT I EXPERIENCED WOULD HAVE LIKELY CAUSED AN ACCIDENT IF IT HAD HAPPENED ON A FRONT WHEEL. PLEASE INVESTIGATE THESE TIRES ASAP, AS THIS IS A VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363492November 1, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT REFERENCED RECALL 10V041000 (AIR BAGS); THE REPAIR WAS PERFORMED ON THE VEHICLE NOVEMBER 2010 BUT THE SRS LIGHT WAS STILL ILLUMINATED. THE CONTACT SPOKE WITH THE DEALER WHO STATED THAT SHE WOULD HAVE TO PAY TO HAVE THE LIGHT TURNED ON. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 165,615.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362631October 27, 2010
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
TL* THE CONTACT OWNS A 2002 ACURA 3.2TL. THE CONTACT STATED THAT THE INTERIOR DAY/NIGHT REAR VIEW MIRROR SWITCH WAS LEAKING AN UNKNOWN CHEMICAL. WHEN THE CHEMICAL LEAKED OUT, THE ABILITY TO SWITCH BETWEEN THE DAY AND NIGHT OPTION WAS LOST. THE CONTACT CALLED THE DEALER BUT WAS ADVISED THAT THERE WERE NO RELATED RECALLS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT BECAUSE THE VEHICLE WAS OUTSIDE THE WARRANTY, THEY COULD OFFER NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 50,000. UPDATED 01/04/11*LJ THE CONSUMER STATED WHEN THE MIRROR WAS WORKING PROPERLY IT AUTOMATICALLY ADJUSTED FOR LIGHTING. THERE IS NO MANUAL ADJUSTMENT AVAILABLE AS WITH TRADITIONAL DAY/NIGHT REAR-VIEW MIRRORS. THE ONLY OPTION LEFT WAS TO MOVE THE MIRROR INTO A POSITION WHERE THE LIGHTING WAS NO DISTRACTING. UPDATED 01/10/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361782October 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 ACURA 3.2TL WHILE DRIVING APPROXIMATELY FIVE MPH THE VEHICLE STOPPED ACCELERATING. THE ENGINE RPMS CONTINUED TO INCREASE BUT THE VEHICLE WOULD NOT ACCELERATE. SHE DOWNSHIFTED THE VEHICLE AND WAS ABLE TO CONTINUE DRIVING NORMALLY. THE FAILURE BEGAN TO RECUR INTERMITTENTLY SO THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TRANSMISSION WAS REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 124,300. UPDATED 01/11/11*LJ UPDATED 03/28/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359487October 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
HAD RECALL ON TRANSMISSION REPLACED 07/2007. NOW 10/2010 TRANSMISSION IS DOING THE SAME THING. TOOK TO DEALER WAS TOLD IT NEEDS TO BE REPLACED AND WOULD COST $3800.00. WE FEEL HELP SHOULD BE PROVIDED TO REPLACE THE 2ND TRANSMISSION. THERE IS NO WAY THIS CAR SHOULD NEED ANOTHER TRANSMISSION. THIS CAR HAS BEEN WELL TAKEN CARE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354338September 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 ACURA TL. THE VEHICLE WAS TAKEN TO THE DEALER IN 2005 FOR THE ACURA TRANSMISSION RECALL AND ON SEPTEMBER 3, 2010 SHE WAS NOT ABLE TO PLACE THE GEAR IN DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TRANSMISSION WILL NEED TO BE REPLACED. SINCE THE VEHICLE WARRANTY EXPIRED, THE VEHICLE WASN'T REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353422September 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
ON 7/23/10, WHILE TRAVELING EAST BOUND ON I-95 OUTSIDE OF SAVANNAH, GA AT APPROXIMATELY 75 MPH IN MY 2002 ACURA TL TYPE-S, I NOTICED WHITE SMOKE IN MY REAR VIEW MIRROR. INITIALLY I IGNORED IT AND ASSUMED IT WAS DUST FROM THE INTERSTATE. AFTER TRAVELING A FEW HUNDRED FEET, I LOOKED AND NOTICED THE SMOKE WAS STILL THERE. I IMMEDIATELY LOOKED DOWN AT MY RPM GAUGE AND FOUND IT NEAR THE RED LINE WITHOUT ANY FORWARD MOMENTUM AND WONDERED IF THIS WAS ANOTHER TRANSMISSION FAILURE'IT WAS. AT THE TIME OF THE FAILURE I WAS IN THE FAR LEFT LANE OF A FOUR-LANE INTERSTATE. I ONLY HAD SECONDS TO TRY AND CLEAR THE LANES AND REACH THE SHOULDER ON THE RIGHT SIDE AS CARS SPED BY ME. IT WAS A HARROWING EVENT. THIS IS THE THIRD TRANSMISSION FAILURE OVER THE LIFE OF THE VEHICLE DESPITE NHTSA INVOLVEMENT IN 12/02. UNLIKE THE OTHER FAILURES, THERE WERE NO WARNINGS OF THE CATASTROPHIC EVENT. THE VEHICLE WAS TOWED TO SOUTHERN MOTORS ACURA IN SAVANNAH, GA. A FOURTH REMANUFACTURED TRANSMISSION WAS PLACED IN THE VEHICLE 7 YEARS AFTER ACURA INFORMED NHTSA THEY FIXED THE PROBLEM. I BELIEVE THESE REMANUFACTURED TRANSMISSION ARE UNSAFE AND HAVE THE POTENTIAL TO CREATE VEHICLE CRASHES CAUSING SERIOUSLY BODILY INJURED OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347731August 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 ACURA TL WITH TRANSMISSION PROBLEMS. CONSUMER STATES THAT EVEN WITH THE EXTENDED WARRANTY HE STILL HAS TO PAY TO GET THE VEHICLE REPAIRED. *KB THE CONSUMER STATED WITH ONLY 20,514 MILES THE VEHICLE HAS YET AGAIN DEVELOPED TRANSMISSION PROBLEMS. WHILE DRIVING, THE TRANSMISSION SLIPPED INTO FIRST GEAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346235July 29, 2010
VISIBILITY
THE MIRROR ON MY ACURA TL 2002 IS SHOWING A LIQUID LEAK BETWEEN THE GLASS PANES. I CALLED ACURA, CALIFORNIA AND THEY SAID THEY CAN DO NOTHING FOR ME AND WOULD NOT ACKNOWLEDGE THIS HAS HAPPENED BEFORE. I CALLED MAGNA ,THE MIRROR MANUFACTURER, AND THEY SAID YES INDEED THE MIRROR WAS A HAZARD AND CONTINUES TO BE ONE AND THAT I SHOULD REMOVE THE MIRROR ASAP. THE INTERNET IS FULL OF EVENTS RELATED TO THIS MIRROR. LEAKING, PROPERTY DAMAGE, EXPLOSIONS, AND OTHERS. I NOW CANNOT FIND A REPLACEMENT MIRROR FOR MY CAR TO FIT AS THE OEM MIRROR WAS DESIGNED TO DO. ACURA AND MAGNA SHOULD BE THE ONES EXHAUSTING TIME AND ENERGY TO SATISFY AND PROTECT IT'S CUSTOMER, ME, AND THE COUNTLESS OTHERS WHO STILL DO NOT KNOW OF THE DANGERS THESE MIRRORS POSSESS. PLEASE HELP ME AND ALL ACURA OWNERS BEFORE SOMEONE IS SEVERELY OR FATALLY INJURED. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345183July 25, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY CAR STARTED LOCKING UP ON ME WHILE DRIVING, I WOULD ACCELERATE AND IT WOULD ACT AS IF IT WAS IN NEUTRAL, AND AT TIMES I COULDN'T EVEN REVERSE. THE CAR WILL DRIVE THEN JERK ME FORWARD THEN LOCK UP WHILE I WOULD DRIVE. I CALLED ACURA AND THEY TOLD ME I WOULD HAVE TO PAY 5,000 DOLLARS FOR A NEW TRANSMISSION AND THEY WOULD NOT COVER MY TRANSMISSION PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344491July 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 ACURA TL. THE AUTOMATIC TRANSMISSION FAILED. THE TRANSMISSION STARTED SLIPPING AT 35,524 MILES AND THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE TRANSMISSION. AT 51,000 THE TRANSMISSION FAILED AGAIN AND THE VEHICLE HAD TO BE TOWED IN ORDER TO HAVE THE TRANSMISSION REPLACED AGAIN. THE TRANSMISSION FAILED THREE TIMES BUT THEY WERE WILLING TO REPAIR IT AT A 50% DISCOUNT. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY HAVE SPOKEN TO THE REGIONAL MANAGER WHO STATED THAT THEY WERE UNWILLING TO REPLACE THE FAILURE WITHOUT HIM PAYING 50% OF THE COST. THE FAILURE MILEAGE WAS 35,524 AND THE CURRENT MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343121July 14, 2010
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* THE CONTACT OWNS A 2002 ACURA 3.2 TL. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 10 MPH, THE AIR BAGS INDEPENDENTLY DEPLOYED. THE CONTACT WAS STRUCK BY THE AIR BAG AND SUSTAINED UNKNOWN INJURIES AS A RESULT. THE CONTACT INQUIRED WITH BOTH THE DEALER AND MANUFACTURER IN REGARDS TO NHTSA CAMPAIGN ID NUMBER: 09V259000 (AIR BAGS: FRONTAL: DRIVER SIDE INFLATOR MODULE) AND WAS INFORMED THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WOULD OFFER NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 139,744.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10341613July 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2002 ACURA 3.2 TL. IT HAS BEEN DIAGNOSED AS NEEDING A NEW TRANSMISSION. IT HAS 111,000 MILES ON THE DEFECTIVE TRANSMISSION. ACURA HAS EXTENDED THE WARRANTY TO 100,000 MILES, BUT WILL NOT REPLACE THIS DEFECT UNDER WARRANTY. I BELIEVE THIS IS DISGRACEFUL. THIS IS MY 3RD HONDA AUTO AND PROBABLY MY LAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341024July 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWNED AN ACURA TL, 2002, IT GET ITS SERVICE PER OWNER MANUAL, TRANSMISSION BEGUN ACTING STRANGE AT LOWER SPEEDS AND WHEN ACCELERATING IT GIVES A JANK AND THEN ACCELERATES OR AFTER ACCELERATING IT GOES REALLY SLOW AND THEN SPEEDS UP. ACURA KNOWS ABOUT THE PROBLEM AND DID VERY LITTLE TO CORRECT IT. THEY JUST CHECK THE TRANSMISSION OIL SUPPLY LINE AND IF THEY SEE STAINS, THEN THEY REPLACED IT. MANY ACURA TL OWNERS ARE FACING THIS SAME PROBLEMS, WHY NHTSA HAS NOT FORCED ACURA TO REPLACE THESE FAULTY TRANSMISSIONS? WHAT CAN I DO TO MAKE THIS HAPPEN? PLEASE PROVIDE GUIDANCE. MANY THANKS FOR YOUR ASSISTANCE AND SUPPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341022July 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWNED AN ACURA TL, 2002, IT GET ITS SERVICE PER OWNER MANUAL, TRANSMISSION BEGUN ACTING STRANGE AT LOWER SPEEDS AND WHEN ACCELERATING IT GIVES A JANK AND THEN ACCELERATES OR AFTER ACCELERATING IT GOES REALLY SLOW AND THEN SPEEDS UP. ACURA KNOWS ABOUT THE PROBLEM AND DID VERY LITTLE TO CORRECT IT. THEY JUST CHECK THE TRANSMISSION OIL SUPPLY LINE AND IF THEY SEE STAINS, THEN THEY REPLACED IT. MANY ACURA TL OWNERS ARE FACING THIS SAME PROBLEMS, WHY NHTSA HAS NOT FORCED ACURA TO REPLACE THESE FAULTY TRANSMISSIONS? WHAT CAN I DO TO MAKE THIS HAPPEN? PLEASE PROVIDE GUIDANCE. MANY THANKS FOR YOUR ASSISTANCE AND SUPPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340657June 29, 2010
VISIBILITY
I HAVE A 2002 ACURA TL TYPE S. IT HAS AN AUTO-DIMMING INTERIOR REAR VIEW MIRROR WHICH LEAKED AND SPRAYED A CORROSIVE BLACK LIQUID IN MY CAR. ONE MORNING I ENTERED MY CAR TO FIND A BLACK LIQUID DRIPPING FROM THE MIRROR ONTO MY SHIFT PANEL (PANEL WHICH SAYS P,R,N D AROUND THE STICK SHIFT) AND A BLACK SPRAY ON THE PASSENGER SEAT. THE CORROSIVE BLACK LIQUID DISSOLVED PART OF THE SHIFT PANEL AND CAN'T BE REMOVED FROM MY CAR SEATS. THE MIRROR "EXPLODING" IS KNOWN BY ACURA (HONDA) TO BE A DEFECT. HERE IS A VERY LONG THREAD REGARDING THE TOPIC : HTTP://TL.ACURAZINE.COM/FORUMS/SHOWTHREAD.PHP?T=549093 I BELIEVE THIS PART SHOULD BE RECALLED BY ACURA. IT IS A SAFETY HAZARD. I WAS LUCKY IN THE SENSE THAT MY MIRROR EXPLODED WHEN II WASN'T IN THE CAR. WHAT IF I WAS DRIVING? THE BLACK LIQUID DISSOLVES PLASTIC. IMAGINE WHAT IT WOULD DO TO MY EYES IF I WAS DRIVING AND THE MIRROR EXPLODED. IT COULD CAUSE ME TO BE IN A FATAL ACCIDENT KILLING ME OR OTHERS. I CALLED STERLING ACURA OF AUSTIN AND VERIFIED THERE IS NOT A FACTORY RECALL ON THIS PART. I ALSO CALLED THE PART MANUFACTURER, MAGNA DONNELLY, AND THEY ARE NOT INTERESTED IN REPLACING THE PART AT THEIR EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340524June 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN 2002 ACURA 3.2 TL, IT WAS SERVICED ALL THE TIME AT ACURA DEALERSHIPS, CURRENTLY HAVE ABOUT 82,500 MILES ON ODOMETER. MY TRANSMISSION A FEW DAYS AGO STARTED MAKING HARSH SHIFTS IN THE RANGE 20-40 MPH. TODAY I EXPERIENCED A CRITICAL SITUATION ON HIGHWAY, WHEN PULLED IN FROM THE RAMP AT THE SPEED ABOUT 60 MILES PER HOUR, MY CAR ACCIDENTALLY LOWERED TO RPM LOWER THAN 1000 AND THEN AFTER A SECOND ACCELERATED AGAIN. I WAS SCARED TO SPEED IT UP AGAIN ABOVE 60 MPH, AND WENT OUT OF HIGHWAY ON NEXT EXIT. THEN I BROUGHT THE CAR TO DEALERSHIP RIGHT AFTER THIS EVENT. TECHNICIAN FOUND THAT MY TRANSMISSION FAILED AND REQUIRES REPLACEMENT, WHICH GOING TO COST ME WITH WORK ABOUT $6000. THIS IS THE FIRST SERIOUS ISSUE WITH MY CAR ENGINE IN WHOLE HISTORY OF USE. STRANGE, DEALERS OF ILLLINOIS, MICHIGAN AND CALIFORNIOA WERE TELLING US ALL THE TIME THAT WE ARE VERY CAREFUL CUSTOMERS AND KEEP OUR CAR IN VERY GOOD CONDITION. IT IS TRULY VERY CLEAN WITH ONLY DEFECT IN IT - TRANSMISSION. WE WANT TO KNOW - WHAT WE DID WRONG? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340057June 24, 2010
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, AIR BAGS
2002 ACURA 3.2 TL. CONSUMER CC LETTER TO DEALER FOR RECALL REPAIR APPOINTMENT *TGW THE CONSUMER WAS TRYING TO GET THE AIR BAG RECALL PERFORMED, BUT HE HAS NOT RECEIVED A FOLLOW-UP FROM THE DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Acura TL