Acura TL Complaints (2013)

62 consumer complaints on file.

#11002737July 2, 2017
STEERING
EPS FAILURE WHILE DRIVING THE CAR STARTED TO BEEP AND THE STEERING FAILURE LIGHT TURNED ON IN THE DASH. THE STEERING FELT LIKE IT LOCKED UP, BUT IT WAS JUST VERY VERY VERY HARD TO TURN THE WHEEL. I HAD TO STOP IN THE MIDDLE OF THE STREET AND WAIT FOR HELP. WHEN THE CAR WAS TURNED BACK ON EVERYTHING WAS FINE!! (CRAZY). 2 DAYS LATER STOPPED AT MY MAILBOX AFTER WORK AND IT WENT CRAZY AGAIN. TURNED THE CAR OFF AND BACK ON AND IT WHENT AWAY AGAIN. TOOK THE CAR TO THE ACURA DEALER BUT THEY COULD REPLICATE THE PROBLEM. ON THE WAY HOME STOPPED FOR FOOD AND I GOT STUCK IN THE DRIVE THROUGH (I COULD NOT TURN THE WHEEL TO MANUEVER OUT OF THE DRIVE THROUGH).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991247May 23, 2017
POWER TRAIN
TORQUE CONVERTER SHUDDER/ PREMATURE FAILURE. JERKY TRANSMISSION. SHIFTING HARD. WENT TO 2 TORQUE CONVERTERS IN A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966288March 16, 2017
SUSPENSION
REAR SUSPENSION NOISE WHEN GOING OVER SPEED BUMPS OR POTHOLES AT LOWER SPEEDS. NOISE IS MORE PROMINENT WHEN ITS A SUDDEN HARD HIT ON POTHOLES AND SPEED BUMPS. IT SOUNDS LIKE METAL HITTING METAL. IT SOUNDS MORE LIKE WHEN CONTROL ARM BUSHING GOES BAD AND IT MAKES METAL ON METAL SOUND. I TOOK IT TO ACURA DEALERSHIP AND THEY SAID REAR STRUTS ARE THE PROBLEM. THEY REPLACED BOTH REAR STRUTS BUT PROBLEM STILL PERSISTED. THEY THEN SAID THEY NEED TO REPLACE THE LINKS. BUT LATER DECIDED NOT TO BECAUSE THEY DID NOT THINK LINKS WERE THE PROBLEM. THEY THEN SAID MOUNTING PLATES NEED TO BE REPLACED. THEY REPLACED THEM BUT PROBLEM WAS STILL NOT FIXED. DEALERSHIP SAID THEY CANT DO ANYMORE WORK ON THE CAR WITHOUT AUTHORIZATION FROM ACURA CORPORATION. THEY CONTACTED ACURA CORPORATION AND WAS TOLD BY ACURA TO DRIVE A SIMILAR CAR TO REPLICATE THE PROBLEM TO FIGURE OUT IF ITS A NORMAL NOISE FOR THESE CARS. I HAVE NOT HEARD BACK FROM THE DEALERSHIP ABOUT THE FINDINGS. I HAVE NOT BEEN ABLE TO DRIVE MY CAR FOR ALMOST 10 DAYS NOW NOT COUNTING THE PRIOR ATTEMPTS OF FIXING IT. I HAVE DRIVEN HONDA CARS FOR THE LAST 10 YEARS AND NEVER EXPERIENCED A PROBLEM LIKE THIS. THE PROBLEM COULD BE WITH THE CONTROL ARM BUSHINGS OR SWAY BARS. BUT DEALERSHIP SAYS THEY ARE FINE. AFTER READING ONLINE FORUMS AND COMPLAINTS, THIS SEEMS TO BE A WIDESPREAD ISSUE THAT MAY REQUIRE A RECALL. I AM HOPING DEALERSHIP CAN FIGURE OUT THIS PROBLEM AND ACURA FIXES THIS POSSIBLY A SAFETY ISSUE SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956708February 24, 2017
STEERING
TL* THE CONTACT OWNS A 2013 ACURA TL. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945264January 14, 2017
AIR BAGS
"TAKATA RECALL" I HAVE NOT RECEIVED A LETTER NOTIFYING ME OF WHEN THE REPLACEMENT PARTS ARE GOING TO BE AVAILABLE.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934376December 10, 2016
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915458October 12, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000(FRONT DRIVER AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908326September 20, 2016
POWER TRAIN
APPEARS TO BE TRANSMISSION RELATED PROBLEM. I CURRENTLY HAVE APPROXIMATELY 47,XXX MILES ON MY VEHICLE WHICH I HAD PURCHASED BRAND NEW. I'VE TAKEN MY VEHICLE INTO THE DEALER MULTIPLE TIMES FOR THE SAME CONCERN BUT THEY HAVE NOT BEEN ABLE TO FIX THE PROBLEM. THE FIRST COUPLE OF TIMES I TOOK THE VEHICLE IN, I WAS ADVISED THERE'S NOTHING WRONG WITH THE VEHICLE. I TOOK IT IN AGAIN AND ACURA STATED THE COMPUTER NEEDS TO BE UPDATED. ONCE THEY UPDATED THE COMPUTER IT STILL DID NOT FIX THE PROBLEM. THEN ACURA STATED IT WAS A TORQUE CONVERTER AND THEY REPLACED IT WITH A NEW ONE. INSTEAD OF FIXING THE PROBLEM, MY VEHICLE HAVE GOTTEN WORST DUE TO THE WHOLE CAR VIBRATING WHEN THE A/C IS ON. THE PROBLEM STILL EXIST, VEHICLE HESITATES AND CLUNKING NOISE AND VIBRATION COMES FROM THE ENGINE ARE WHEN DRIVING APPROXIMATELY BETWEEN 20-45 MPH. I PURCHASED THIS VEHICLE NEW AND I KNOW HOW IT DROVE FROM DAY ONE, NOW IT DOES NOT DRIVE THE WAY IT DID. ACURA STATED THEY ARE AWARE OF THE PROBLEM BUT THEY DO NOT HAVE A SOLUTION FOR THE PROBLEM. ALL THE WORK WAS DONE UNDER WARRANTY WHICH IS FOUR YEARS OR 50,000 MILES. MY VEHICLE IS FEW THOUSAND MILES AWAY FROM BEING OUT OF MANUFACTURE WARRANTY AND I AM AFRAID MY VEHICLE WILL BREAK DOWN OR THE PROBLEM WILL GET WORST AND I WILL BE STUCK WITH A BROKEN CAR. ACURA ALSO STATED THERE IS A BULLETIN FOR THIS PROBLEM AND ACURA IS WORKING ON FINDING A SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895635August 18, 2016
AIR BAGS
2013 ACURA TL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER SIDE AIRBAG RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896014August 15, 2016
AIR BAGS
RECEIVED NOTICE OF RECALL MARCH 2016 AND HAVE TRIED TO MAKE APPOINTMENT WITH DEALER COURTESY ACURA LITTLETON, CO AND KEEP GETTING PUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889204July 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TL. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887358July 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 09/12/16 *BF UPDATED 09/20/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884393July 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 ACURA TL. WHILE DRIVING APPROXIMATELY 15 MPH, THE DRIVER'S SIDE AIR BAG ERRONEOUSLY DEPLOYED. THE CONTACT CRASHED THE VEHICLE INTO A BRICK MAILBOX. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND ARMS, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10882682July 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/30/16*LJ UPDATED 09/07/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876896June 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862838May 3, 2016
AIR BAGS
TAKATA RECALL-MY VEHICLE HAS BEEN IN ACURA (MACCHURCHILL) SINCE FEBRUARY 23, 2016. THEY SAID IT COULD TAKE AS LONG AS UNTIL SEPTEMBER BEFORE MY VEHICLE IS REPAIRED. IN ADDITION, I RECENTLY DISCOVERED THAT MY AIRBAGS HAD BEEN PREVIOUSLY DEPLOYED ON THIS VEHICLE. I WAS NEVER NOTIFIED OF THIS, NOR DID I SIGN AN AIRBAG DISCLOSURE STATEMENT FORM. THE DEALERSHIP STATES THEY ARE NOT REQUIRED TO HAVE ME SIGN THIS FORM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861335April 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 05/19/16 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854278April 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND FELT THAT THE PART EXPECTED AVAILABILITY DATE WAS UNREASONABLE. THE CONTACT MENTIONED THAT THE DEALER WOULD NOT PROVIDE A LOANER VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650793October 28, 2014
SUSPENSION
PRONOUNCED "CLUNK" NOISE COMING FROM REAR OF CAR AT LOW SPEEDS - BETWEEN 15-40 MPH. THIS IS A CONSISTENT ISSUE THAT MANY PEOPLE HAVE REPORTED IN VARIOUS ACURA TL, TSX, AND HONDA ACCORD INTERNET FORUMS. MANY PEOPLE LIKE MYSELF HAVE TAKE THE CAR BACK TO THE DEALER MULTIPLE TIMES TO HAVE THE ISSUE RESEARCHED AND THEY EITHER SAY IT IS "NORMAL" (AS IF IT IS A CHARACTERISTIC OF THE CAR) OR THERE IS NO ISSUE. HAVE CLAIMED THAT EVERYTHING IN THE REAR SUSPENSION IS "FIRM" OR "SOLID", YET THE ISSUE STILL REMAINS. I HAVE NEVER BEEN IN A CAR THAT HAD SUCH A NOISE WHEN DRIVING OVER STREET CRACKS, SPEED BUMPS, ETC. AS I SAID, NUMEROUS PEOPLE HAVE REPORTED THIS ACROSS THE INTERNET, YET NO ACTION THAT I CAN DETERMINE EITHER FROM ACURA OR HONDA. I AM WORRIED THAT THERE IS A SAFETY ISSUE THAT IS BEING IGNORED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629952September 1, 2014
ELECTRICAL SYSTEM, STRUCTURE
ACCORDING TO STATE FARM, THE RUBBER BOOTS IN THE FRONT DOOR JAMS WERE DEFECTIVE. THIS CAUSED THE CAR TO HAVE A WATER LEAK INTO THE FLOOR BOARDS CAUSING ALL OF THE WIRING, INCLUDING THE AIRBAGS WIRE HARNESS TO BE SUBJECT TO MOISTURE, LEADING TO FUTURE CORROSION, INCLUDING WHAT IS REFERRED TO GFS - GREEN FUZZY *$#!. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Acura TL